Error 14 i phone 5s
i have error 14 in my mobile I phone 5s what is solution? appreciate response
Hello Soko Monous,
It sounds like you are getting error code 14 when you connect your phone to your computer with a USB cable. I recommend the following troubleshooting from the article named:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#14
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
Thank you for using Apple Support Communities.
All the very best,
Sterling
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