Error 14 occuring while trying to update the new software

have installed the update to itunes and tried to update the 3gs software it has wiped all the data and wont restore have tried different usb ports and restarting the computer nothing working help!!!!!

Hi Jason,
This article: http://support.apple.com/kb/TS1275 provides general tips that will resolve most update and restore issues.
It also provides specific steps to resolve the 14 alert message.
The iPhone may need service, if the tips in the article don't resolve the issue. You can contact U.K. iPhone, iPod and Mac technical support at: 0844 209 0611 or setup service. This article: http://www.apple.com/ie/support/iphone/service/faq/ provides answers to Frequently Asked Questions about iPhone service in Ireland.
-Jason

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Error 14 occuring while trying to update the new software

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