Error 16 when attempting to open Premiere Pro

I get an Error 16 message when attempting to open Premiere Pro trial.  I've uninstalled and reinstalled a few times.  Followed the recommended suggestion to reset permission folders.  Still no luck launching the application.  I also noticed on the crash report EXC_BAD_ACCESS (SIGSEGV) and KERN_INVALID_ADDRESS at 0x0000000000000000. 
Any suggestions ?

Thanks.. these recommendations had already been taken into account.  The solution.. adjust the sharing & permissions settings in the Adobe folder.  
- In Finder locate Library > Application Support > Adobe
- Then open the info window
- Unlock Sharing & Permissions
- Select Read and Write privilege for your user name
- Click the wheel at the bottom of the window
- Hit Apply to Enclosed Items...
- Click the Lock
- Launch Application

Similar Messages

  • Error Message when attempting to open Premiere Pro in creative cloud

    I am signed into creative cloud and my payment for this month's Premiere subscription was just processed, but I continue to get an error message when looking for the Premiere icon in my "Apps" tab in creative cloud. Any ideas why I can't access the program?

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • AdobeXMPCompareAndMerge.dll error when trying to open Premiere Pro

    My trial had expired and did not recognize that I had purchased CC. I uninstalled then installed from my Adobe account. Now if I try to open Premiere, it pops the error message attached. I have uninstalled/reinstalled Premiere and even uninstalled/reinstalled CC altogether. Anybody else run into this?

    Solving the iTunes Installation Problems in Windows
    1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
    2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

  • Error message when adding video to premiere pro, please help!

    Hi there,
    Every time I try and add a video to premiere pro I get an error message "There was an error decompressing audio or video." I made the video in After effects and it plays just fine but I wanted to add sound to it in premiere pro. The file is mpeg movie, I can get more info if needed, just let me know. I am not very experienced at all in adobe but i'm learning so if someone could please help, that'd be awesome? P.S i'm using a MAC

    You're welcome.
    I've never visited Paris but it is on my list.
    I don't believe the 10.4.4 Update had anything to do with this. I also have a .Mac account and I didn't experience any problems sending with any of my accounts and different SMTP servers after installing the Update.
    Something to try.
    Go to the SMTP server settings for the .Mac SMTP server and in the Server Port field, enter 587 in place of 25 and when finished, select OK to save the changed setting.
    Test if this resolves the problem.
    Having the SSL warning message is odd if Use SSL is not selected for the SMTP server and if using 587 as the server port doesn't resolve the problem, this may be a Mail.app preference file problem which is the file that stores all account settings.

  • Error message when attempting to open iTunes

    Hi everyone,
    I had an outdated version of iTunes installed and I tried to update it for the newest version, but I had lots of problems regarding disk space so I installed the earlier version again to try and reverse what I'd done. Now, all my music is still there (and my library) but when I attempt to open iTunes I get an error message that says 'Choose Library...' and no matter what I do, I can't open iTunes.
    Has anyone had this problem before? I'm on Windows XP.
    Thanks,
    li0n4

    You could try a repair, rather than a reinstall.
    Start > Control Panel > Add/Remove Programs
    Find itunes in the list and press change, then repair.

  • Adobe Muse Error # 3115 when attempting to open a Site

    I created a Muse Site on my Desktop. When I attempt to open the site on my laptop I get the following message: "The adobe muse site file cannot be opened error #3115." I have Adobe CC installed on both machines and the file is on my dropbox folder. Other sites created under the same circumstances work fine. I cannot find any relevant documentation. I tried importing a Musegrid widget that the site employs before attempting to open the site but that didn't work. It's a rather simple site. It uses one 3rd party widget: MuseGrid Mega Menu One. Any ideas?

    Hello,
    Could you please check if you are able to open the muse file after saving it to some other location on your machine?
    Regards,
    Neha

  • How can you fix error DF024 when installing the Adobe Premiere Pro CC trial off of the cloud?

    I recently tried to install the trial version of Adobe Premiere Pro CC off of the Creative Cloud.  I was able to fix most of the errors that popped up, all except for this one:
    "ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 28)"

    Hi,
    1. Please go thorough the following Microsoft article:
    http://social.technet.microsoft.com/wiki/contents/articles/enable-disa ble-the-local-hidden-built-in-administrator-account-in-windows-7.aspx
    2. During installation "charlemagnestd-Bold.otf" font in   C:\Windows\Fonts\ is not preserved due to some permission issues on this folder. You can do any of the following:
    A. Move "charlemagnestd-Bold.otf" font in   C:\Windows\Fonts\ to another location like Desktop and try again
    B. Give permission to Everyone on this (C:\Windows\Fonts\) folder and try again
    Hope that will resolve the issue.
    Regards,
    Vinay

  • Error -2146827284 When Attempting to Open Excel Workbook

    Using LabView 6.0 and OfficeXP's Excel... I am receiving an activex
    error: -2146827284 when I try to programatically open an excel
    workbook.  The thing is, this is after I have previously opened
    and closed another workbook via activex.  I searched about this
    error on the forums, and while there were a few entries there were no
    hard solutions posted.  Please help.

    Thanks for the help that fixed my problem for the initial error, but I
    still get the same error when I am writing a U16 2-D array to a range
    of cells. This is strange because the same code is used elsewhere and
    does not throw the error, but the data type is instead a Dbl 2-D
    array.  Unfortunately, I am unable to post the code.  It is
    on a stand-alone classified pc.

  • Adobe reader error msg when attempting to open

    when trying to open adobe reader i get the following msg "This app has requested the runtime to terminate in an unusual manor" Contact applications support team.

    Hello,
    Could you please check if you are able to open the muse file after saving it to some other location on your machine?
    Regards,
    Neha

  • I am receiving an error message when attempting to open a pdf.

    It says I dont have permission and to contact owner or administrator. I am the administrator on this computer and all the file permissions are enabled and I even tried running adobe reader as admin. the file is encrypted but Im never asked for a password or anything.

    Hi Rickhoneyford,
    Does this issue occur with any pdfs you attempt to open or is this issue specific to this pdf?
    Regards,
    Rave

  • Finder throwing error -1401 when attempting to open files on mounted volume

    Alright, this is driving me nuts. At random, Finder will refuse to open files on a mounted volume on my server. It throws the error "The application can't be opened. -1401" and then "The operation can’t be completed. An unexpected error occurred (error code -1401)." back to back. It doesn't matter what the file type is, as far as I can tell (.jpg, .xlsx and .pdf are on there).
    From that point on, I can navigate those volumes to the point that I have navigated them since the volume was mounted at start up, but can't go any deeper into the directories or open anything. Finder also won't eject the volume. I can't open files from within applications, either.
    I have to reboot for it to work again.
    However, if I jump into Parallels I can open anything on the server. Even Acrobat files, which open in the Mac environment and not within the virtual machine.
    Does anyone have any insight to what might be causing this? I searched and can't find anything.
    Thanks,
    Brian

    Restart your computer with the Shift key held down,
    and then open the Startup Items folder inside the
    System Folder. Throw away all of the aliases you find
    in this folder and then empty the trash.
    To quit AppleWorks or another application when it
    won't respond, hold down the Option, Command, and Esc
    keys, and then click the Force Quit button. You
    should also use the Disk First Aid application in the
    Applications (Mac OS 9):Utilities folder to verify
    your hard disk, as something may have been damaged
    when you shut the machine down using that method.
    (11882)

  • Error Message When Attempting to Open a Portfolio of Projects

    "The description cannot exceed the maximum length of 400 kilobytes"
    When I click OK it returns me to all projects again rather than just the projects in the portfolio I have selected. What is causing this?

    Hello
    The error message that is described is caused by corrupted user preferences (     Error: "The description cannot exceed the maximum length of 400 kilobytes" when opening Projects or Portfolios. (Doc ID 907406.1)) you can solve the issue by deleting them or create a new user in order to avoid the error, please refer to the following note for the solution
    How To Delete A User's Application User Preference Settings (Edit, User Preferences) If The Account Has Become Corrupted In Project Management Or Web Access (Doc ID 894279.1)

  • Sharepoint central administration can not open. It came up with error message: http 503. service unavaliable error messages when attempting to open sharepoint central administration

    Pls the problem started when the  system administrator change some of the roles all the service accounts on the active directory. So when I restarted the sharepoint server i noticed the following
    1) the sharepoint intranet site does not open. it come ups with errror messages
    2) the sharepoint central administration could not open as well
    Pls what do i do

    Hi ticodalo, there could be many reasons for this. Check the following links to see if they help:
    https://social.msdn.microsoft.com/Forums/sharepoint/en-US/9acc688f-40e0-4f89-81f0-fb165076918e/error-while-opening-sharepoint-central-administration?forum=sharepointgeneralprevious
    https://social.msdn.microsoft.com/Forums/sharepoint/en-US/8b5fa7ff-f315-4ab1-80b6-542ad0b66b70/sharepoint-foundation-2010-central-administration-error-503?forum=sharepointadminprevious
    cameron rautmann

  • Error message when trying to open Adobe Pro XI

    I get an error message and Adobe Pro XI shuts down.  Here is the message:
    Process:               AdobeAcrobat [12338]
    Path:                  /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
    Identifier:            com.adobe.Acrobat.Pro
    Version:               11.0.09 (11.0.09)
    Code Type:             X86 (Native)
    Parent Process:        ??? [1]
    Responsible:           AdobeAcrobat [12338]
    User ID:               501
    Date/Time:             2014-11-30 16:21:10.432 -0600
    OS Version:            Mac OS X 10.10.1 (14B25)
    Report Version:        11
    Anonymous UUID:        D46030FD-9451-ADF1-5FB0-489573752EFB

    You can directly delete the application from Applications folder, that is just trash /Applications/Adobe Reader.app. Also this may cause a break in Safari functionality to read PDF files using Adobe Reader plugin. To resolve this, go to /Library/Internet Plug-Ins/  and remove AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin

  • I received this error message when attempting to open my iTunes:  apple application support not found

    I'm not sure if my iTunes won't open because my apple software might have been deleted from my computer during a clean out.  How do I reestablish my apple software without losing all my iTunes music?  Apple's error message is telling me that I have to uninstall iTunes and then re install it, but I'm pretty sure I'll lose everything if I do this.  Suggestions?????

    Hello RunnerGirl98,
    If you reinstall iTunes using this article, your songs will not be deleted. The Media in iTunes is stored in the iTunes folder, which is normally found in your Music folder and is not attached, or part of the iTunes application.
    It will be either one of these 2 articles depending on the OS version you have installed:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/ht1925
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/ht1923
    I would also verify where your iTunes library is stored using this information:
    Where are my iTunes files located?
    http://support.apple.com/kb/ht1391
    Regards,
    Sterling

Maybe you are looking for