Error - 1603 on installation of itunes and quicktime

Ive read and trouble shot various threads in this... heres my problem
I tried installing, and it didnt work... after that i tried uninstalling both itunes and quicktime, the itunes never showed up in my add/remove section... using the windows install clean up and this took off the itunes... im assuming. ok after that i tried deleting everything from quicktime. I did the add/remove and took it off. Now im trying to install quicktime and the installer wont even start, when it does start it gets about 80% done and then gives me the 1603 message. Same scenerio with Itunes. I am installing from the desktop not from the internet.
heres what the message reads.
Error - 1603 Fatal Error During Installation
Consult Windows Installer Help (Msi.chm) or MSDN for more information
I put off so much work to try to get this fixed... i need some assistance.
thanks in advance.

Hello everybody,
I have exactly the same problem as Mark and Paul, both with QT7 install and itunes install but it turned a bit differently.
Before having the -1603 error, I had, for each of the both installs (QT & itunes), a registry error "impossible to open the HKEYLOCALMACHINE\Software\Classes....."
I did all was possible, at least to me(delete temp files, uninstall all QT & itunes applications, run Windows Installer Cleaner ...), and I finally manage to install QT V7 but the error still remains for itunes !
Like Paul, I can't find the select Local Users and Groups under
Start > Control Panel > Administrative Tools > Computer Management > System Tools
I tried the "%windir%\registration" solution but after opening the folder , I don't know what to do !!??!!
I've got an empty "CRMLog" folder, a "{02D4B3F1-FD88-11D1-960D-00805FC79235}.{E6259674-0B1E-4459-893A-8BC3F8707995}. crmlog file, a R00000000000b and a R00000000000c files.
What should I try with those files, pleeeeaaaase ? Helpppp : I'm not THAT good !
PS A may be useful precision : this occurs with an old version of itunes (V5, I think)
PS2 : in the register at "HKEYLOCALMACHINE\Software\Classes\.cdda\OpenWithProgids", I have a iTunes.cdda file --> should I try and delete it ?
Thanks in advance
Marie

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Error Messages for iTunes and Quicktime, what do I do?

Hello, I'm in need of some help.
Let me walk you all through what I did for the last 4 hours:
(important note: I suck at far too much computer stuff, so I am fully aware that as you read the following, at certain points I probably made the problem much worse than it needed to be, I am not proud of this, but everything you read did happen, stupid as it probably was for me to pursue the problems in the particular way that I did. Hindsight is 20/20.)
I updated my iTunes v7.7 to v8.0 today, and after trying it out for a while decided that I didn't like it and wanted to go back to what I was using before.
So, because I didn't know what else to do, I tried to re-install the original iTunes software that came with my iPod (a 20gig classic I bought in 2004). That version of iTunes was v6.0 (again, 3 years ago).
Part way through the installation process, I got a message that said that, because I had a newer version of iTunes on the computer already, it wouldn't install the version on the disk.
So I uninstalled v8.0, restarted my computer, and installed the v6.0 from the CD-ROM I had.
It was then that I found I had NONE of the 6000+ songs in my iTunes window. I checked my computers files to find that they were still in the library, but my iTunes screen was completely devoid of all my music.
So I tried to get it all back on the player. I discovered that by right-clicking "Play" for the individual files from the folders in my iTunes that they would come up on the player, but that meant that I'd be clicking in 6000+ songs, one by one, till they were all back. I didn't want to do that.
So I tried a system restore (again, read "important note" at top of post). After that happened and I was looking at my desktop again, tried opening iTunes, and it gave me a message that said:
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
And it asks if I wanna send an error report. I decline, then try opening Quicktime. Same message. So I try to uninstall both programs (i know, i know, "important note"), and iTunes uninstalls, Quicktime does not, because, as my computer puts it, "a fatal error occurs."
But since I have iTunes uninstalled, I go to apples site and download iTunes v8.0 again. After waiting for all that to get done, I get the same error message.
So I peruse this very discussion forum, and after looking for a good while at what is being recommended I go to a site and download v7.7 again.
Again, I get the same error message.
So here I am. I've tried working it out myself for the last 4 hours, and I seem to have made things worse.
So please, please, PLEASE, I ask for any help you can provide.
Can I get my iTunes back?
Is my Quicktime corrupted now?
Am I totally screwed?

I had the same problem when I went to upgrade to 8 and then downgrade back to 7.7. To fix this is a little involved, but you can do it. Let me put it this way, I talked my mother through it on the phone, and she has a hard time finding the power button So no worries, I'll help you get back up and running. I am running Vista now, so I am going off of memory for Vista, so bear with me.
I would do the following:
1. Uninstall both iTunes and Quicktime by going to Control Panel-Add Remove Programs, and choosing first Quicktime then iTunes.
2. Clean your registry. Easy now, it is not that hard. To do it, go to http://www.ccleaner.com/download and download CCleaner. It is free and has NO spyware. Install it and run the registry cleaner. It will remove any trace of both programs from the registry. Now you have 2 choices.
3a. Now I would install iTunes 8. Because you already installed it once, it converted its database file that it uses to track the library and play lists up to the iTunes 8 standard.
3b. If you have no problem loosing your playlists and library settings, you can go back to iTunes 7.7. To do this, first search for "itunes.ttl". To do this, go to Start-Search Files and Folders- and type in "iTunes.ttl" Once the search finishes, it will tell you where it is located. Navigate there using Windows Explorer or My Computer and delete it. Now you can install iTunes 7.7 with out any errors. You will not loose any files! just your playlists and it will not remember what is in your library.
As far as adding your songs again, did you try to re-importing your music? If you go to the file menu-add folder to library. It will bring up a dialogue box that will allow you to browse to the folder with your music.
Let me know if this works. I will help in anyway I can.
Good Luck,
linesma

I am unable to install the newest update for itunes and quicktime because of a bonjour error about path not being located

I have windows 7 and I have been trying to install the newest update for itunes and quicktime but I keep receiving the same Bonjour error. I even tried to do it manually and no luck. I also tried to unistall bonjour but it would not even allow me to unistall it either. No matter what I do I get the same error listed below:
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
I would greatly appreciate any help because this appears whether i am trying to install the updates or remove bonjour to reinstall. I am stuck.
Thank You in advance!!!

The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

ITunes and Quicktime Installation Troubles

I had to completely remove iTunes and Quicktime from my computer, and now I am having difficulties reinstalling it. When I download iTunes+Quicktime it begins to install, and then stops, saying there was an error installing Quicktime. The error is that an installation is already in progress. I have tried everything, including Windows Clean Up Utility, CCleaner, and I have gone through Control Panel, My Computer, and Task Manager. I really need some help on completely removing Quicktime from my computer. Thanks soooo much!

Could you give the exact error message with error number if there is one.
Does this problem only apply to installing QUicktime? If so using the installer clean up utility to remove any entries for QUicktime usually fixes this. The only catch is that Quicktime does not always show up properly in the clean up utility. Look out for blank entries or numeric entries that look like QUicktime version numbers i.e 7.x
I would try installing Quicktime separately. Download the version of Quicktime that does not include iTunes. It is not the default option.
http://www.apple.com/quicktime/download/win.html
If there is a general installer problem, this thread contains a post suggesting the deletion of the following registry key:
HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InProgress
http://www.vistax64.com/vista-general/40960-vista-business-msi-error-1500-a.html
This key should not normally be present if there are no installations in progress and it applies to Installer error 1500

ITunes and Quicktime 7 install errors

Hi folks
Had no probs with these programs at all until the v7 release. Been running Quicktime Pro and iTunes for a wee while on version 6. When I run the iTunes v7.07 installer I get "The installation of Quicktime did not complete successfully. iTunes needs Quicktime." and it quits back to desktop after that (windows xp pro that is).
I've read some other posts about similar problems, so tried uninstalling itunes and quicktime completely, however, iTunes has gone, but Quicktime won't uninstall now. It's gone from Add/Remove programs, it's "Uninstall Quicktime" icon starts up an installshiel wizrd box then just disappears with no effect. I tried reinstalling the new Quicktime-only installer over the top, same problem...errors during install.
So now, I can't install/reinstall an updated Quicktime, can't uninstall the Quicktime Pro I've already got, I have no iTunes on my machine any more and no way of getting it back on, cos the installer won't work without this Quicktime problem being sorted!! ARRRGGHHH!!!
Any ideas folks? I've tried safe mode...Quicktime isn't listed under Add/Remove programs in there either. I'm thinking I'm gonna have to rebuild my laptop again...I spose it could do with a spring clean, though ideally I'd like to not have to!
Cheers muchly in advance
Lee
Dell Inspiron 9100 laptop Windows XP Pro

Hey l33bert,
This article will help troubleshoot this issue: http://docs.info.apple.com/article.html?artnum=93976
Make sure your logged in as an administrator and security software is disabled. Start at "Empty your Temp directory and restart" and continue down th earticle. It does link to the installer cleanup utility, that blackhillsjen mentioned, and shows steps on howto use it.
some people also prefer to install from Quicktime stand-alone installer: http://www.apple.com/quicktime/download/win.html
Jason

ITunes and Quicktime Error Messages

Hello all,
I get the following error message when I try to open iTunes and Quicktime from my desktop:
"The feature you are trying to use is on a network resource that's unavailable."
When I tried to uninstall iTunes I got the following error message:
"This action is only valid for products that are currently installed."
When I went to the specific folder(s) that they are in, I was able to open iTunes and Quicktime without a problem.
Has anyone ever encountered an issue like this? I just started having problems with these programs.
Thank you all in advance for your help.

I figured out the problem. I had to use the Windows Installer Cleanup. I haven't had any other problems thus far.
Thanks again.

Itunes and Quicktime errors when installing

HELP! I tried installing the latest version of Itunes, but I keep receiving a variety of error messages. When I install the Itunes and Quicktime bundle, I get "Error Code: -3" and when I try to install the standalone Quicktime, I get a bunch of messages saying that a file cannot be found, then error message 1714, and then to consult the Windows Installer help (Msi.chm). I tried to manually remove the old Itunes and Quicktime, but it won't work. Any information on the topic would be greatly appreciated.

hi jmorta!
apologies for the slightly impersonal nature of this reply, but i've just started troubleshooting one of these off in another thread in my post immediately prior to this one ...
let's start you off with the techniques i'm starting anndruu off with over here:
http://discussions.apple.com/message.jspa?messageID=1789002#1789002
love, b

ITunes and Quicktime Error after automatice Apple update, need help!!!

So I currently have a new labtop with windows vista. I have been runining iTunes for the pass 3 months already no problems. The Apple automatic update has never caused any problems till now. Quicktime needed to be updated today, and I accecpted the update, prior to that iTunes and Quicktime was working properly. Once the quicktime update was complete, it restarted my computer like usual. Then when I tried to open iTunes this error came up:
"iTunes cannot run because it has detected a problem with your audio configuration"
Now I checked the audio configuration and nothing was changed or anything, that has not been touched at all, so I still think it had to do with the update. The next error was came up when I tried to open Quicktime and it read:
"Runtime Error!
Program C://ProgramFiles/QuickTime/QuickTimePlayer.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information"
So as long as I have been using Quicktime and iTunes I have never encountered this, I tried to re-install but the error kept coming up after it was installed. Please help me out!

try doing following the steps in these articles
http://docs.info.apple.com/article.html?artnum=31115
and
http://docs.info.apple.com/article.html?artnum=93976
hope this helps

Hi. Ever since I downloaded the last itunes and quicktime update (a week or so ago), I can't access any video podcasts or movies I have stored in itunes. iTunes keeps crashing and telling me I have a quicktime error. Do I uninstall quicktime? or?

Hi . Ever since I downloaded the last itunes and quicktime update ( a week or so ago), I can't access any movies or video podcasts i have store in itunes on my pc (vista). iTunes crashes and my error reports tell me it is a quicktime error. Do i uninstall and reinstall quicktime, or completely uninstall itunes and reinstall it -- if so, what will i lose? Help, please!

Let's try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

HT1926 After installing the lates version of iTunes, a bubble pops up and says, "iTunes installation complete, Error occured during installation before iTunes could be configured. Your system has not been modified.." How do I correct this?

After installing the lates version of itunes on my Sony Vio, a bubble pops up which says:
iTunes installation complete, ERROR occured during installation before iTunes could be configured. Your system has not been modified. To complete the installation process, run the installation again.
I did this, but this bubble keeps appearing. What do I need to do?

Hello there, glenkram.
The following article outlines great steps to try for troubleshooting your very issue:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I backed up my movies and rebuild my computer, and after making sure i'm using the latest version of itunes and quicktime and and making sure i still had spare computer authorizations, i still get error 23132. Please help.

I backed up my movies and rebuild my computer, and after making sure i'm using the latest version of itunes and quicktime and and making sure i still had spare computer authorizations, i still get error 23132. Please help.

I had this exact issue. Spent over an hour on the phone with apple support, they couldn't resolve. Here is what I ended up doing, that worked.
1. Turned iTunes match off on all my iOS devices
2. Deleted the offending playlists from the iOS device they originated on
3. Started iTunes, let it run (literally) for an hour before it became responsive. First thing I did, before clicking anywere else was disable iTunes match. If I clicked anywhere, it would clock for another hour.
4. Let iTunes run overnight, by morning it had cleaned out the repeating play lists. This got my Mac/iTunes back to an operable state.
5. Restore iPhones from backup in iTunes.
What was causing my issue was a single playlist that was created on an iPhone, then suddenly showed up with several thousand duplicates on my other iPhone. The culprit playlist did not, for some reason, duplicate itself on my two iPads. Apple support seemed to think it was because the problem iPhone tried to sync the playlist to iCloud over and over again unsuccessfully, then it finally went through and populated the thousands of blank/failed playlists which then tried to propigate to iTunes and my other iOS devices. Seems like a reasonable theory.
I have not yet re-enabled iTunes match. So, no idea what will happen if I decide to go back down that rabbit hole.

HT1926 I received an ITunes and Quicktime update notice on my Windows 7 PC, from Apple this morning. During the update installation, RealPlayer installed. What gives? Why is Realplayer installing with the Apple software.

I received an ITunes and Quicktime update notice on my Windows 7 PC, from Apple this morning. During the update installation, RealPlayer installed. What gives? Why is Realplayer installing with the Apple software.

Thanks for the reply. I went back to check if there was a history in windows (Event Viewer) but could not locate it in Win7. The only updates that were in the Apple Updater window were the Quicktime and ITunes. Had I let the Realplayer continue on its own, it would have installed the Google Chrome and other apps. I let it finish installing and then removed the entire program. I do not remember checking or seeing anything saying that realplayer was being downloaded until after a reboot was requested from the ITunes Update Installer.
I just thought it was strange since I do not use Realplayer and have not downloaded any software for it.
I am on a corporate PC with a pretty thick firewall, but something may have slipped through.
Thanks again for the assistance.

ITunes and QuickTime Player give me a QTCF.dll error when trying to launch

When i try to open iTunes on my laptop it gives me an error saying:
iTunes.exe - entry point not found
The procedure entry point
QTCF_CFUniCharGetUnicodePropertyDataForPlane could not be located in the dynamic link library QTCF.dll
i also get a error for quick time player displaying the same message for Quick Time.exe
i have uninstalled both programs and reinstalling them several times. i have also check to see if they work on other accounts on my laptop. they do not work.
Message was edited by: Nemesis2010

The procedure entry point QTCF_CFUniCharGetUnicodePropertyDataForPlane could not be located in the dynamic link library QTCF.dll
The most common cause of that one is a misplaced older version of the QTCF.dll lurking about in your system. On an x64 system, the best place to start looking is in the C:\Windows\sysWOW64\ directory.
Do you see a QTCF.dll lurking in there? If so, try dragging it out onto the desktop. Can you launch iTunes and QuickTime now?

HT1926 Error Occurred During Installation Before iTunes Could Be Configured.Tried several times even totally removed my old iTunes version also no help and kept seeing this window popped up

When upgrading to the latest iTunes, always encounter the msg "error occurred during installation before itunes could be configured" which was running the installer on my window XP.

Follow the instructions of tt2 given in: https://discussions.apple.com/thread/5822086

ITunes and QuickTime will not work..Yeah, another one

Despite my best efforts to try to solve my problem on my own and not both you kind people, I've been working on and off at trying to get my iTunes working, with no positive results at all. It's honestly been so long, I don't recall what might have sparked the issues, but every time I try to open iTunes or QuickTime they will begin to open but fail, bringing up the common windows error message:
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
QuickTime Player has encountered a problem and needs to close. We are sorry for the inconvenience.
So far, I have totally deleted both iTunes and QuickTime twice from my computer- first just through Add/Remove Programs pathways, then more in depth with Registry Crawler to try to remove any traces of the programs- all before re-installing the two programs. Both times have failed, still leaving me unable to open either program, so I've broken down and come here- hoping to find anyone willing to lend a hand to help fix this issue so that I can finally listen to my music the way I used to.

Perfect information, thanks.
That combination is almost always caused by some application stashing old QuickTime componentry down in your system files. (Codec packs and video converters are the usual suspects, although some Games might do it too.)
Let's go looking for the old stuff.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

Error - 1603 on installation of itunes and quicktime

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