Error 1603

I have a problem with skype :
Today, skype crashed and tried to update then an error appeard :
Skype Failed; code 1603
I tried to uninstall skype, but it was already gone, so, it uninstalled by itself.
I then tried to install it agian but the error keept going :
Installing Skype Failed; code 1603
A fatal error occurred during installation.
I went on skype comunity to find an sollution, and I tried everything that I saw, and I still get this error.
I even Restored My system, but still I couldn't install skype.
Can someone help me? Can the Skype owners do something? I really need help!
Thanks for the atention.

I can't view the screenshot can you paste the text of the error or add the image as an attachment?  I'm looking for information like this but having to do with the skype installer or possibly Windows or the Windows installer.  You can also export the system and application logs as evts, zip them up and attach them to your post as well.
How to export event logs:
http://www.storagecraft.com/support/kb/article/159

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    Go to Solution.
    Attachments:
    skype.png ‏392 KB
    skype2.png ‏232 KB

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    Property(S): REBOOT = ReallySuppress
    Property(S): ARPINSTALLLOCATION = C:\Program Files (x86)\Adobe\Acrobat 11.0\
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    Property(S): SOURCEDIR = C:\Program Files (x86)\Adobe\Acrobat 11.0\Setup Files\{AC76BA86-1033-FFFF-7760-000000000006}\
    Property(S): SUPPORTDIR = C:\Windows\TEMP\{AC76BA86-1033-FFFF-7760-000000000006}
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    Property(S): USERNAME = Dezernat 11.1
    Property(S): COMPANYNAME = RP Giessen
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    Property(S): PackageCode = {7463CA64-F497-45FB-A84C-1BA3A908B2EB}
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    Property(S): P7.196A45B3_0387_4DF9_9420_597B6F2F9ADD = C:\Program Files (x86)\Common Files\Adobe\AdobeApplicationManager\AAMSetup\packages\P7\
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    Property(S): PATCHNEWSUMMARYSUBJECT = Installers
    Property(S): PATCHNEWSUMMARYCOMMENTS = Contact:  Your local administrator
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    Property(S): DATABASE = C:\Windows\Installer\3c4e3a.msi
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    Property(S): UILevel = 2
    Property(S): QFEUpgrade = 2
    Property(S): ACTION = INSTALL
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    Property(S): IS_CURRENT_PDFOWNER = 1
    Property(S): ROOTDRIVE = C:\
    Property(S): UserLanguageID = 1031
    Property(S): ACROPDF_RDR_EPM = 1
    Property(S): PDFMAKER_AUTOCAD_2013 = C:\Program Files (x86)\Adobe\Acrobat 11.0\PDFMaker\AutoCAD\2013\
    Property(S): VersionDatabase = 300
    Property(S): VersionMsi = 5.00
    Property(S): ServicePackLevel = 1
    Property(S): ServicePackLevelMinor = 0
    Property(S): MsiNTProductType = 1
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    Property(S): WindowsBuild = 7601
    Property(S): RecentFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent\
    Property(S): GPTSupport = 1
    Property(S): OLEAdvtSupport = 1
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    Property(S): MsiAMD64 = 6
    Property(S): Msix64 = 6
    Property(S): Intel = 6
    Property(S): PhysicalMemory = 8053
    Property(S): VirtualMemory = 13877
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    Property(S): ScreenX = 1024
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    Property(S): TextHeight = 16
    Property(S): TextInternalLeading = 3
    Property(S): ColorBits = 32
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    Property(S): Time = 10:38:15
    Property(S): Date = 24.10.2014
    Property(S): MsiNetAssemblySupport = 4.0.30319.18408
    Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
    Property(S): RedirectedDllSupport = 2
    Property(S): ADDLOCAL = Common_en_AE,Common_en_IL,Common_fr_MA,Common_sl_SI,Common_uk_UA,Common_tr_TR,Common_sk_S K,Common_ru_RU,Common_pl_PL,Common_hu_HU,Common_cs_CZ,Common_fi_FI,Common_fr_FR,Common_it_ IT,Common_ja_JP,Common_ko_KR,Common_es_ES,Common_nl_NL,Common_pt_BR,Common_sv_SE,Common_zh _CN,Common_zh_TW,Common_da_DK,Common_nb_NO,Distiller_ko_KR,Distiller_sl_SI,Distiller_sk_SK ,Distiller_pl_PL,Distiller_nb_NO,Distiller_hu_HU,Distiller_fi_FI,Distiller_da_DK,Distiller _cs_CZ,Distiller_uk_UA,Distiller_tr_TR,Distiller_nl_NL,Distiller_it_IT,Distiller_pt_BR,Dis tiller_ru_RU,Distiller_sv_SE,Distiller_zh_CN,Distiller_ja_JP,Distiller_es_ES,Distiller_fr_ FR,Distiller_zh_TW,Distiller_fr_MA,Distiller_en_IL,Distiller_en_AE
    Property(S): AS_HKCR_EXE = "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe"
    Property(S): PDFSHELL_LOCALSERVER_COMMAND = "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\AcrobatInfo.exe" /PDFShell
    Property(S): PDF_DEFAULTICON = C:\Windows\Installer\{AC76BA86-1033-FFFF-7760-000000000006}\_PDFFile.ico,0
    Property(S): DEFAULT_PROGID = Acrobat
    Property(S): PDX_DEFAULT_PROGID = AcrobatPDXFileType
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    Property(S): DEFAULT_CURVER_PROGID = Acrobat.Document.11
    Property(S): PDF_PREVIEW_HANDERLER_DLL = C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\pdfprevhndlr.dll
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    MSI (s) (CC:20) [10:38:15:543]: Produkt: Adobe Acrobat XI Pro - Update "Adobe Acrobat XI (11.0.09)" konnte nicht installiert werden. Fehlercode 1603. Weitere Informationen sind in der Protokolldatei c:\uhdlogs\AdobeAcrobat.log enthalten.
    MSI (s) (CC:20) [10:38:15:543]: Ein Update wurde durch Windows Installer installiert. Produktname: Adobe Acrobat XI Pro. Produktversion: 11.0.09. Produktsprache: 1031. Hersteller: Adobe Systems. Updatename: Adobe Acrobat XI (11.0.09). Erfolg- bzw. Fehlerstatus der Installation: 1603.
    MSI (s) (CC:20) [10:38:15:543]: Note: 1: 1729
    MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
    MSI (s) (CC:20) [10:38:15:543]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
    MSI (s) (CC:20) [10:38:15:543]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
    MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
    MSI (s) (CC:20) [10:38:15:543]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
    MSI (s) (CC:20) [10:38:15:543]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
    MSI (s) (CC:20) [10:38:15:543]: Produkt: Adobe Acrobat XI Pro -- Configuration failed.
    MSI (s) (CC:20) [10:38:15:543]: Das Produkt wurde durch Windows Installer neu konfiguriert. Produktname: Adobe Acrobat XI Pro. Produktversion: 11.0.09. Produktsprache: 1031. Hersteller: Adobe Systems. Erfolg- bzw. Fehlerstatus der neuen Konfiguration: 1603.
    MSI (s) (CC:20) [10:38:15:543]: Attempting to delete file C:\Windows\Installer\5ef892.msp
    MSI (s) (CC:20) [10:38:15:543]: Unable to delete the file. LastError = 32
    MSI (s) (CC:20) [10:38:15:543]: Attempting to delete file C:\Windows\Installer\5ef893.mst
    MSI (s) (CC:20) [10:38:15:543]: Unable to delete the file. LastError = 32
    MSI (s) (CC:20) [10:38:15:559]: Deferring clean up of packages/files, if any exist
    MSI (s) (CC:20) [10:38:15:559]: Attempting to delete file C:\Windows\Installer\5ef892.msp
    MSI (s) (CC:20) [10:38:15:574]: Attempting to delete file C:\Windows\Installer\5ef893.mst
    MSI (s) (CC:20) [10:38:15:574]: MainEngineThread is returning 1603
    MSI (s) (CC:2C) [10:38:15:574]: No System Restore sequence number for this installation.
    === Protokollierung beendet: 24.10.2014  10:38:15 ===
    MSI (s) (CC:2C) [10:38:15:590]: User policy value 'DisableRollback' is 0
    MSI (s) (CC:2C) [10:38:15:590]: Machine policy value 'DisableRollback' is 0
    MSI (s) (CC:2C) [10:38:15:590]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (CC:2C) [10:38:15:590]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (CC:2C) [10:38:15:590]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (CC:2C) [10:38:15:590]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (CC:2C) [10:38:15:590]: Restoring environment variables
    MSI (s) (CC:2C) [10:38:15:590]: Destroying RemoteAPI object.
    MSI (s) (CC:68) [10:38:15:590]: Custom Action Manager thread ending.
    MSI (c) (98:88) [10:38:15:590]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (98:88) [10:38:15:590]: MainEngineThread is returning 1603
    === Verbose logging stopped: 24.10.2014  10:38:15 ===

    Running into the same issue over here. It seems like it has to do with applying a transform to the installation, so it could be related with a particular setting put in place using the Adobe Customization Wizard.
    It's really kind of hit or miss, because it appears to affect those with previous versions of Acrobat or Reader installed, but that isn't always the case.
    Had this happen to systems that haven't had any sort of Adobe product installed prior.
    It's always the same thing too. Error 1603 is spit out after it can't remove select files in C:\Windows\Installer
    After digging through the system, the files that it's looking to delete aren't even there to begin with.

  • Error 1603 when trying to install Acrobat XI Pro from Creative Cloud

    Hi Guys,
    I'm hoping someone can help me. One of my user is getting below error message when trying to install Adobe Acrobat XI Pro from Creative Cloud. She's been able to install other apps such as Illustrator and InDesign without any issues.
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
    ERROR: Install MSI payload failed with error: 1603 -
    Fatal error during installation. MSI Error message:
    ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
    I've spoken to Adobe support few times and they suggested the following links but I've not had much luck.
    https://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html#main_solution1
    https://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html
    Since the error doesn't have any further information, I don't know what else to try.
    Can someone please help?
    Thank you in advance.
    Cheers,

    Hi ,
    I would suggest you to have a look at the following KB document.Please see if they have something useful for you and can fix the issue.
    https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    https://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html
    Regards
    Sukrit Dhingra

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