Error 1606, Acrobat X Pro - cannot update, uninstall, or fix install

I installed X Pro on a Win7 machine. I updated the program to 10.0.1 when the update came out in February. About 2 weeks later, SP1 for Win7 was released and I installed it. I don't know if SP1 is causing a problem, but I have not been able to install the 10.0.2 or 10.0.3 updates, either manually or with the Acrobat Updater.
I have used the Microsoft Fix-It Wizard and done the manual fixes as noted in their Error 1606 Knowledge Base article.
I would like to uninstall and reinstall X Pro, but I can't even do that due to the Error 1606 message.
I have had some help and advice in this forum previously, but none of the suggestions have helped (registry tweaks).
Has ANYONE solved this problem??
TIA,
Ira

Bobby Johnson
Thanks for your help. The problem cannot be resolved according to your suggestiones. My Windows 7 is in Traditional Chinese. I still have no ideas for resolving these two errors.

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From: Pat Willener [email protected]
Sent: Thursday, April 11, 2013 12:48 AM
To: jart1000
Subject: Error 1324 Acrobat XI Pro
Re: Error 1324 Acrobat XI Pro
created by Pat Willener <http://forums.adobe.com/people/pwillener> in *Adobe
Reader* - View the full
discussion<http://forums.adobe.com/message/5224859#5224859

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=== Logging stopped: 11/4/2012 12:01:45 ===
MSI (c) (DC:0C) [12:01:45:787]: Note: 1: 1707
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MSI (c) (DC:0C) [12:01:45:787]: Attempting to delete file C:\Users\mdaue\AppData\Local\Temp\701d6.mst
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Adobe Acrobat X Pro cannot handle claim based authentication

Hi,
The system has licensed 'Adobe Acrobat X Pro' installed successfully. When SharePoint 2010 site collection has NTLM authentication, pdf document can be edited sucessfully using 'Adobe Acrobat X Pro'.
Issue arises when the sharepoint 2010 site collection has claim based authentication.
User logs in and navigate through links as-
Workspace->Document Library.
Selects PDF document->select "Edit Document" link.
This action opens Adobe Acrobat X Pro, but do not open pdf and displays error "There was error opening this document. The filename, directory name, or volume label syntax is incorrect."
In this case, request-response caught as-
OPTIONS http://dev-ms-db-01.devrapdrp.mahadiscom.in/portal/workspace/WS%20Library/89000000 HTTP/1.1
Accept: */*
User-Agent: Mozilla/3.0 (compatible; Acrobat Annots 10.1.1 )
Host: dev-ms-db-01.devrapdrp.mahadiscom.in
Content-Length: 0
Connection: Keep-Alive
Pragma: no-cache
Cookie: SPSESSION=IWyGCxHlHGZr0eWSuEDJvOt7+i2Io81ggZFn+tFAtcuOYqDUjzIINxLXo5V69CSSbTi+UsSjgB8fow/ Gr0UWuGEHRpliqgfRGPsjaPO4vdYVCKJ+HAtMjCgcVx6HuVHUeO4/hpsI7gb47X9s4OmsgXkd6MqTFlVQIIMHxDtuE 6WpZxnSEl47voXnX11FkcIWSk8BqEl4+PnC7Paktct3SEJdgY+lWsazcsMqD3HrEGe0w7Qn0VN2lWglt1N5ejSDNyR oKoPAZKsm7fDqxO+SDHBF+UDEN2VvOhOV/PL5OIwRLKU+niaYolAZyDrASixdMm012NwchcLbqELJPT6sxfYEyMbRB MF2o1W922SYSkfAEKSFZ5ikkRyTCcuMNuI6fMQ6t+Xti6pcX/Vula+qf9q+vqPVxkZ5ACPih6EgvnUqxiNXgzLQ7c/ gYjo0D8ZP79KixoROJPs5VRZhmVKCnMY+SSn/4TNf2vW5eMiJeHdeeciMWpHC7cZ+Z6Uh3w+Aj9n9FTux2N++WTjRx wbIBluqQL1ZuCd3XnXBxlG9C4Wi1dAynp3YSd1axyOciVQmwnPuZg9XgROeqCM0/z4nmKkAYuu1MRH0acgVOu3PL/q C06T+UOxvHUKtU7Qe14TFFioYY8e/Rrfnd2uOIujUZLM/kJEM+kSguvoWeK+ABZHyTvPCw5FRxAsDNCiA2rklzFtUx yoI6SqDDlGidY+TRQaRfLX0xvlTqr7PPuEMLKAoEGwkBPvOV24eUPcVC1+PgKMt2rsbt1tZYn7adS4dZ3aRaj0zp9Q 8Pea2lFTxvsANYklT05kHQt832VsFQ9PGuHPTX7A7z6QUW4P4GOE5dJ5USawOrjxZ/Mi621NZlLaLfTzPTJmxcJu3X cCG8VrkMco9JfbxnM0ZKgD9OI+qjnQpJXpkjNChtrgZ+tYzLPb4TpQgQphBTfKIyhcXwW9Y+Lze/3P0zmjpiTIWWN3 mbyE5W07KpCtwvvECJhCn1cMlPoaEV0ZxWJsPcYNVNqFcWeQiDJugkAe7VlWJsiznjJDioW+98SsFoZWz/4U0KCB0P Ja/4VAMdzRQmm0owEucWBHUUw1//9ufkgk7DqZ75sH28cjfsfiKiBZvLe61Q8yxs5iiXqHBkp6WRaPH93CslYI1sa4 izeScEye2decQObEfVDY7KAOFAQSW95hlqSHcSlm1hgYR+AsMmffnqHcH0ebyjsvYJoI3o7AMXjev7o9qGH9eEd+eU Tpn3lnqvDdbbTYdkjtE8HeOkhqiEIXUj5jX/owYjASbW0Q0l6M+QjRUu/eJaBVNYEG8l3xIbnPTGyEWM3hCCbIvoXA WlN972hL4x+SDGkr7pK+gq/D6+5+FL2qqB7Vr9aRnc1nPSV6nx8oEgX/fcZpPWSACwphq
HTTP/1.1 302 Moved Temporarily
Date: Tue, 16 Jul 2013 10:42:30 GMT
Server: Apache/2.2.15 (Win32) mod_jk/1.2.30
Set-Cookie: SMSESSION=yFelHh2awfWW7yLKZHpSnNHDstixrmkciGIIqfLtwSRrLEQeVdI4R9iO3Q9qynhWDFCk8OIW2HXl+Cl JOdVC5/mwavCdDtHZYn5tL1s6C3BjIGLJowaDVTXUeGZAt0JcyVHEQcsIVgiiFlmkPKPapEOprHPItaa/vZJal5eeK 7NN8s0RrJ+Me1PlBmRQdBSklMxilciwMaLMXAKRwHSstl3kw5n2Qo5VCRmjG34k3gsYWNHh/I5o6buRRszeGpdZLeU 9GLeOdk8r3qXiXwIOvBhkBZrfuPKMAa1IIhftEdeJgKh9XSuCxAHs8wTEGCDzBNSzqZ3Q6S1UhC8/aA8qw1o2lVMbn 3AaYb2LE2/PgW9pN6VctY4XW6O8Dpvri8iXMCHLR28F8KrzLgust3CPBu1D/APPyJpsc1ya/IxdO5FWmCmBvGviEnN m9sNjPZVMSg3rpUgH8C492Kg5k4TzbqRsCvnI7o8ulycpBLvQOoQ97xOO8esCj/jtQAC8Y2bKLCKPqJhSJO4ROCaK7 6cGMihhGDhqE5+IJsW4Wr7Om4l4mO1Ov28hwJiGZVW0NsF0BJDrqPcagMAolIQ8xgTX1wpxPQebt/voTr5+ZjPbUj5 5LRvavod8ePnrE9majS/Fzr1QkHpeZvMxE6UBJ3r32uiEqykcm91nKIZpgBNkwKP9HzbgMSh8KV+y4vxQeOUT2rQo8 8r3vql9d+XCU7jk0jv6J+ugBBxGVaRC99thR6kvolTo7QMn6vsUk6ZC57IpSy84CQHSxp0vtNYdnTRcL8IZUPXyh3L iBnmCmdpRbEpN2l8kR23Jn0Zb1i/BxbMFU5El8xkhxWiZPCRLHctIIoXhv6Mt4amlc84MbawQedaL3ynWQFPg3sgyn 8KbigvV6nKf+rOBeVVU/fwCpLRwHxZ8x5aKWXPTZuT1W3tCkA6OwWIi9fshksawMgzTnNYpP/vz+Yrp/akquH5qb25 ZXsUHaMzR6YC0Lnw7wAMjRoDELznOVg0fgL12mjRkplI2Fg1HjsbmGNtdsCuS5Nt/VAiur40GNPnRG+kYtTVvaTOLw ShaXSqbKc5y0Z2MiQ+sCxXmXueRTtnXYiMKd3dszcGkor3mW2QrJqkFblcTSnIUeYDHhCMK+dt/0xA1jsVVA9Zal4F ISyWTryDUK5BQHVGyAHOoZK7NsYosGabLtvVe777VO4Q3eBSWkEU5QWpe47eAe54o1nfsR+gl0lJjR7q9Ms5LNW9qU NZaBahic1+c4MqhqLY5l+yqrig3CaFm; Domain=.mahadiscom.in; Expires=Tue, 23-Jul-2013 10:42:30 GMT; Path=/
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Location: http://dev-ms-db-01.devrapdrp.mahadiscom.in/portal/workspace/_layouts/Authenticate.aspx?So urce=%2Fportal%2Fworkspace%2FWS%20Library%2F89000000
SPRequestGuid: 4fb96723-8eaf-4249-9f63-13a3c4d61a25
X-SharePointHealthScore: 5
X-Powered-By: ASP.NET
MicrosoftSharePointTeamServices: 14.0.0.6106
Via: HTTP/1.1 dev-ms-db-01.devrapdrp.mahadiscom.in:80
Content-Length: 259
Keep-Alive: timeout=5, max=99
Connection: Keep-Alive
Content-Type: text/html;charset=utf-8
<html><head><title>Object moved</title></head><body>
<h2>Object moved to <a href="http://dev-ms-db-01.devrapdrp.mahadiscom.in/portal/workspace/_layouts/Authenticate.aspx?So urce=%2Fportal%2Fworkspace%2FWS%20Library%2F89000000">here</a>.</h2>
</body></html>
After getting this response, 'Adobe Acrobat X Pro' do not send any more request.
Note, the same site collection(with claim based authentication), opens and allows to edit microsoft document successfully. There is request-response sequence.
Giving one of them for example, because all will flood the page-
OPTIONS http://dev-ms-db-01.devrapdrp.mahadiscom.in/portal/workspace/WS%20Library/89000000/ HTTP/1.1
User-Agent: Microsoft Office Protocol Discovery
Host: dev-ms-db-01.devrapdrp.mahadiscom.in
Content-Length: 0
Connection: Keep-Alive
Pragma: no-cache
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When site is with NTLM authentication, adobe acrobat x pro opens and allow to edit successfully. But when it there is Claim Based authentication, it cannot. It seems Adobe Acrobat X Pro does not have capability to send appropriate headers to handle claim based authentication. Also it is not able handle the sequence of request-response for claim based authentication. When searched on web, there is one product of Acrobat called LiveCycle, which has capability to handle SAML. Does that mean Adobe Acrobat X Pro does not have the capability to handle Claim based authentication so it is depend on LiveCycle for it?
thanks
Sharmila

Hi MkkLam
The below mentioned link might resolve this issue, kinldy try it:
LInk: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
Other related thread:
http://forums.adobe.com/thread/1021632
Thanks!
Atul Saini

Runtime Error in Acrobat X Pro

After installing Acrobat X Pro on my Windows 7 based PC, when I tried to open the program, received the following message:
An internal error has occurred.
After clicking "OK," the following message appeared:
Runtime Error!
Program C:\.....
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
I have uninstalled and reinstalled Acrobat X Pro 3 times and get the same error.
Please help!

Hi,
Please follow the suggestions provided here : http://helpx.adobe.com/acrobat/kb/runtime-error-roaming-profile-workflows.html

Adobe Acrobat XI Pro - cannot sign-in

I've downloaded Adobe Acrobat XI Pro and cannot sign in. Get an error message that cannot access Internet. Not the case, I'm connected. Checked FAQ, all certificates are there, enabled, not problem with firewall. What next?

On the command prompt type : ping activate.adobe.com
and check the ping results.
If the test fails, configure proxy settings for Internet access in Network System Preferences. Or, try activating without the proxy. (An authenticating proxy can also prevent the activation process.) If you need assistance, contact your Internet Service Provider or IT Administrator.

I am using Acrobat 9 Pro. Update 9.2.0 - CPSID_50026

I installed this update yesterday and since then I have not been able to use Acrobat. I cannot uninstall the UPdate (help
anyone?) and I cannot uninstall Acrobat either
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Thanks for any guisdance on this.

You might try downloading the updates from the Adobe.Com downloads site. The updates are linked in the upper right of the downloads menu. You might download all of the updates from the previous working copy and try to run the updates in order. Be sure to log in as the administrator and have anti-virus disabled.

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