Error 1607 problems HELP pleaz

I updated my itunes to 5.0.1 and when i tryed t get back in to itunes to listin to music it told me i had to reinstall itunes so i did that... well tryed and well it doesnt want to let me install it all it tells me is " 1607: unable to install installshield scriping runtime." can sumone help me out coz its really not cool not being about to listin to music thax

hi joel!
this is the best place to start with a 1607 (the general advice as well as the specific links is also worth checking):
http://docs.info.apple.com/article.html?artnum=93976
keep us posted on your progress.
love, b

Similar Messages

  • Error: 1607 Please Help!

    A friend bought a new IPod Nano, and receives the 1607 error message during Installation of ITunes. Being there local go to guy i tried to resolve there problem but to no avail. (The error turns up on both "CD" and Latest download versions) I have tried all the solutions suggested by Apple's support troubleshooting information but still can't seem to get around this error. Has anyone had any experience with this error and found a solution that hasn't been mentioned? Any help would be greatly appreciated. Thanks in advance.
    -Grant

    hi Grant!
    I have tried all the solutions suggested by Apple's support troubleshooting information but still can't seem to get around this error. Has anyone had any experience with this error and found a solution that hasn't been mentioned?
    okay, it already sounds like you've found this:
    http://consumer.installshield.com/kb.asp?id=Q108340
    ... and this:
    http://docs.info.apple.com/article.html?artnum=300361
    ... but we have also had another recent report of a cause for the 1607:
    Matt Bennett1, "iTunes 6 - Error 1607 - Solution", 11:01am Oct 18, 2005 CDT
    ... and the InstallShield Tips and Pointers on installation best practices are also useful when dealing with a recalcitrant 1607:
    http://consumer.installshield.com/faq.asp#ts
    ... and in some cases
    b method 1
    from this document can also help:
    http://support.microsoft.com/default.aspx?scid=kb;en-us;555175
    keep us posted.
    love, b

  • 1603 error/restore problems - HELP !!!!!!!

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    Dell Inc. Vostro 200
    iTunes 11.0.2.26
    QuickTime 7.7
    FairPlay 2.3.31
    Apple Application Support 2.3.3
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 00C5BF200947E888
    Current user is not an administrator.
    The current local date and time is 2013-05-04 16:10:24.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
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    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., ATI Radeon HD 2400 Pro
    Intel Corporation, Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM 1.0)
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 9c774c68c5b9b8483dd14020cddc0d42
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:        {04B4467E-2BDC-4106-9683-C517C3919D3A}
    Description:            Alcatel SpeedTouch(tm) USB ADSL RFC1483
    IP Address:             10.0.0.2
    Subnet Mask:          255.0.0.0
    Default Gateway:    10.0.0.138
    DHCP Enabled:      Yes
    DHCP Server:         10.0.0.138
    Lease Obtained:     Sat May 04 15:56:36 2013
    Lease Expires:       Sat May 04 17:56:36 2013
    DNS Servers:         10.0.0.138
    Adapter Name:        {20E1B5CE-87D7-4E65-BF0D-985296CA2820}
    Description:            Intel(R) 82562V-2 10/100 Network Connection
    IP Address:             0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:      Yes
    DHCP Server:        
    Lease Obtained:     Thu Jan 01 11:00:00 1970
    Lease Expires:       Thu Jan 01 11:00:00 1970
    DNS Servers:        
    Active Connection: LAN Connection
    Connected:             Yes
    Online:                    Yes
    Using Modem:        No
    Using LAN:             Yes
    Using Proxy:           No
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    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was unsuccessful.
    The network connection timed out.
    Connection attempt to iPhone activation server was successful.
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    UpperFilters: GEARAspiWDM (2.2.3.0),
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    **** Device Connectivity Tests ****
    iPodService 11.0.2.26 is currently running.
    iTunesHelper 11.0.2.26 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH9 Family USB Universal Host Controller - 2934.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2935.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2936.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2937.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2938.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2939.  Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A.  Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C.  Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    LSI 1394 OHCI Compliant Host Controller. Device is working properly.
    Most Recent Devices Not Currently Connected:
    iPod shuffle (3rd Generation) running firmware version 1.1
    Serial Number:       4H018SG9A1S
    iPhone 5 (CDMA) running firmware version 6.1.3
    Serial Number:       F1DJPHAEDTWD
    **** Device Sync Tests ****
    No iPod, iPhone or iPad found.

    Read
    Error 1603
    Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.

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    just checking. were you right-clicking on the
    b itunessetup.exe
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