Error 1611 ipod touch 2g

When i try to restore the ipod touch, it fails to restore and gives me an error 1611. It shows the apple logo and nothing happens. After about 1 minute, i see the connect to itunes. I tried different pc and macs and nothing. I keep getting error 1611.
i was given the ipod touch 2gen that was bought on the apple store. I checked the serial number for the ipod and it still has warranty. Would i need a receipt to get it repaired? Any help would be appreciated.

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1611

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