Error 1611 support please!
First off, this is a brand new ipod without anything on it, whilst it was syncing the first time my computer crashed and i removed the usb without clicking disconnect.
After it booted up, i tried connecting my ipod and it gave me a message telling me i needed to restore it to factory settings, then i was transfering data from a usb to the computer (Unrelated but important is to why) pulled it out to try the other one without looking to see if the restore was complete or doing thing i pulled the cable out disconnecting the ipod.
Now whenever i try restore it won't get past preparing ipod for restore, it got to verifying ipod restoration once but it was hanging on it for about 20 mins then gave me 1611.
Please help, its a brand new ipod without anything at all on it...
I also assume its the latest OS
I just had this error (1611) after iTunes tried to install the latest iOS update on my iPod Touch (4th gen). Basically, I had two errors one after another. First being the iOS update and when that didn't work, it gave me another error of "cannot restore". I am running under Windows 7 64-bit (don't forget that there is an iTunes ver. solely for 64-Bit Windows OS besides the main page where you usually download iTunes) and my iTunes is updated. Hopefully, this would also work on Vista OS.
I turned to Google for solutions, even pointed me at a few Youtube videos that didn't really make sense. So I improvised:
1) Uninstall iTunes. (you don't need to disable (run: services.msc) active running Apple services in the background) If it asks you that "in order to complete the uninstallation process, you have to restart, pick: NO. You can restart your system manually cause' you still have a few more things to do.
2) If you have an optimization program (I use Auslogics Boostspeed and CCleaner for instance), run it. Be sure to sweep the registries iTunes may leave behind.
3) Now, restart.
4) Reinstall iTunes. If you're running a 64-bit, make sure you download the 64-bit, not the 32-bit.
5) Once done re-installing, run iTunes.
6) Plug-in your iOS device. It's going to ask you that you need to restore it first before you can update to the latest iOS version.
These steps worked for me. I can only hope that it would also work on other people's dilemma.
note: This WASN'T the first time this happened to me. During my first (this would be my second) iOS update, I got an error concerning with iTunes having trouble installing it. I forgot which error code# it was. I resorted to googling different webpages that relates to the problem I had at the time.
I'm not going to whine but I think Apple customers deserve better satisfaction after spending $$$ on their products whenever FREQUENT troubleshooting that comes from a myriad of users are reported everyday.
Now I'm AFRAID that when my iPod prompts me for a new update, I'm hesitant to do so because I'm afraid of having to run into this problem again.
Similar Messages
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My iPod touch wont restore due to error 1611. Please help.
My ipod touch keeps showing a red low battery. It wont power on. I try to restore it and it says it cant restore due to error 1611. I tried diffident usb jacks. I uninstalled itunes an reinstalled. Among other things. Nothing works. Someone please help. I just want to restore it.
Hey i HAVE/HAD the same problem but right in THIS moment i solved it! And i'm gonna tell you how:
1) You have to uninstall ALL the programs that are from Apple.
2) Go into control panel if you are on a windows and delete everything that says Author (Apple inc.)
3) Here is a list of every thing you have to Uninstall:
Apple application support
Apple mobile device support
Apple software update
Bonjour
iTunes
Quicktime player
Safari
4) After that just go to Apple.com and download the lastest version of iTunes!
5) Install it and sync your iPhone/iPod Touch out of Recovery mode.
i hope that helped you, it sure did to me. bye -
Ipod Touch error 1611 during restoring. PLEASE HELP!!
I've bought my new ipod touch then I Updated to the new version. After that, there was an error showing on iTunes that my ipod touch had to be restored. Then in the middle of the reparing, it apears a message saing it couldnt restore due to error 1611. Please help me! I Have no idea what to do. I have allready reinstaled itunes and all apple aplicantions and it still happens this.
When I connect Itouch to itunes, it says that its on restore mode and happens this error. And all the discriptions of the itouch on iTunes says "N/A".
Please help me!
Thanks,
Filipe BaruzziWow, and to think I was alone in this! I think this must be a glitch in the Itouch or something, because NO ONE seems to have an answer. I am having the exact same problem as all of you. SOMEONE - PLEASE HELP US!!!!!!
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Hello, i am having trouble with my ipod touch 2nd gen. I got it all working and fine when i first got it. But one day, when i tried to charge it with my computer, it wouldnt recognize in my itunes. Then, i tried to do the 5 R's, then i finally restored my ipod, with the restore function on my ipod, and completely restored my itunes. But now, i must restore and update to use my ipod on my computer. When i try to do that, i get this unknown error (1611). Please help!
Hello sorry to see you are experiencing this today. Please check out article below as it does contain information to better assist you in possibly getting your iPod Touch up and running again. Post back if you need more assistance from the community.
Update and restore error messages on the iPhone and iPod touch
http://support.apple.com/kb/TS1458 -
How to solve error 1611 on ipod3?
I have updated my ipod touch 3rd generation for latest version of itunes.Now it's not working & shows only apple icon on ipod screen. Also it is not connecting to itunes of my laptop, it's showing only summery part without serial no. and other information. After that I also updated itunes on my laptop. Yet when I am trying to restore device it's giving me error 1611. Please help ..! Thanks
Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694 -
Stuck at usb and itunes screen and can't restore it because of error 1611
I am stuck on usb and itunes screen after trying to restore it but when i tried restoring it, it went to the apple logo with the little bar on the bottom and didn't load. After, itunes said that there was an error 1611. Please help! I just bought this a day ago and i don't want to ruin it. I have a ipod touch 1rst generation.
This error may indicate a hardware issue with your device.
http://support.apple.com/kb/TS3694#error1611
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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i m updated my phone but some problems occured, so i connect it to itunes and it said "your iphone is detected in recovery mode" so i tried restore it but was unsuccessful and it shows different unknown errors such as 14, 2009,1611. Please help
Hello Mubashir surf google and try pressing power and home button at the same time untill apple sign shows up and then leave it .
Otherwise surf google you mite have to edit you host file in windows , system32
Let me know if it works -
My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!
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Please help iphone can't start up,the masage say error 1611.can you show me how to fix this .Thank you
My iphone can't start on the screen say itune ,I go to itune try restore but the massage say error 1611.
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More "error 1611" problems trying to update to v4.2
Apple may have nailed the user experience on their devices, but when it comes to problems, I'd say they have a long way to go. I've got 4 iPods Touch devices in my family. I am updating 1 of them to v4.2. I've completed a sync to the device (under v4.1) without any problems, as I always can. I download 4.2 for install later. I update to 4.2 and the device backs up. Sometime during the update process the thing throws me an error that says it is an "unknown error" and a code of 1611. I do a restore as directed. THAT errors out as a code 1611. I look up 1611 and it appears to be a code for a variety of USB errors. Apple then immediately begins saying that my computer is the issue. Well, I tell you what - I've got 3 GPS devices that I connect on a quarterly basis for 1.5 GB+ map updates. I've got 1 GPS that I connect daily for TomTom updates. I've got 2 Android phones and 1 Windows mobile phone that I connect frequently via USB. They all work. So I'm to believe that there is something magically wrong with my computer that only manifests itself with an Apple iPod? Please. I can put up with the closed ecosystem of Apple but the stuff better work in return. Now I get to try to restore on another machine, then go back and reinstall all the content. Thanks for making this an easy process Apple.
I am also getting error 1611 when trying to restore iphone 3gs. I tried contacting the iPhone Support in India and they told me that it indicates an Hardware issue. They also offered me a replacement for the same.
I tried this restore process anyways on 3 different laptops and on two of them it gave the error 1611 and one of them it gave error 28. Seems like, it is a hardware issue as the error codes are categorized in one category by an article released by Apple.
I dont quite know why apple does not come up with the solution to these error codes.
Abhi -
Hello, today I wanted to sync my iPod Touch 4G into iTunes wich is running iOS 6.0 and not yet updated to 6.1.1 not jailbroken and when I plugged it in I saw "Can't connect this iPod to iTunes." I was a bit surprised. I did put it in DFU mode to restore it and at the end of the restore, An unknown error occured: 1611.
Please help...Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1611 -
HT201210 Problem Unknown Error 1611 IPOD Touch.
I just updated ITunes. When I plugged in my Touch, ITunes informed me I had to update its software. That failed. I now have a dead Touch. Everything I plug it in to Itunes, I get the device needs to complete a restore. I click restore, and I get a non-progressing progress bar and eventually unknown error 1611. I have tried everything I can find on the Apple Support site and everything else. Nothing. Please help.
Thanks
DaveConfigure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Next try on another computer
Try on another computer connected to a different network
Last
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
someone please help! ive tried everything i can find on google, is my phone just screwed?
http://support.apple.com/kb/ts3694
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
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