Error 1611

I have been trying to get the new update since early today. I spent over 2 hours on the phone with Apple Care and they told me there is nothing more then can do. When I try to restore when downloading the new 2.0 it just comes up with
Error: The ipod could not be restored. An unknown error occurred (1611).
Has anyone had any success in figuring out this problem.
My ipod no longer has anything on it, and will not restore to sync it.
Thanks in advance for any help.

This is what you will do. Play close attention since the procedure works for me and I use it for my upgrades and restores.
1. Juice the iPod battery to max
2. Ensure you have latest iTunes
3. Shutdown your PC; complete shutdown
4. Unplug all USB devices (except for those absolutely required - mouse, keyboard)
5. Start your PC
6. Fire up iTunes
7. Connect the iPod to an USB port closest to the motherboard (usually on the back of the PC)
8. Start the restore
9. Cross your fingers
The last point is particularly important.

Similar Messages

TS3694 Just took my 1st gen iPod out of it's original box, never used before. Plugged it into my new Mac book Pro and it recognizes that the iPod is in recovery mode but when I click to restore, error 1611 comes up - but that error code doesn't say what

I had an 8GB 1st gen iPod in it's original box in storage and just took it out to hook it up. Charged it overnight, plugged it into new Mac Book Pro and it was recognized as being an iPod in recovery but other identifying information was all indicated as "n/a" (so, unknown OS, etc). Error code 1604 came up so I downloaded iTunes on the Mac Book and it is currently showing version 10. But now when I try to restore the iPod, error code 1611 comes up and the troubleshooting doesn't tell me what else to try. The USB connector that came with the iPod was also never used before - brand new also from the box so that should be fine. I also tried a different USB port on the Mac Book. Any ideas?

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

How to fix itunes error 1611 while restoring ios 4.3.2 , and when i restore to 4.2.1 the can be ok.plz help me

how to fix itunes error 1611 while restoring ios 4.3.2 , and when i restore to 4.2.1 the can be ok.plz help me

have a look at this support article.

Help getting iphone 4s out of recovery mode as i keep getting error 1611 or error 21.

can anyone help (with ways to fix this issue other than the 1's ive already tred) I was charging my phone and when i went to get off off charge it was dead and only displayed the itunes connect image. I have tried to restore it and when i connect it to itunes it displays this message 'itunes has detected an iphone in recovery mode. you must restore ths iphone before it can be used with itunes' so i tried to restore it may times now but get so far and then have an error message. Ive had error 1611, error 21 error 1611 again and error 21 a further 4 times. I have also been to the apple store and made an appointment with the so called geniuis people however after 4 and a half hours waiting to be seen did they take my phone out the back then over 15 mins later the chap dealing with me came back saying ' WHEN DID YOU HAVE A NEW SCREEN FITTED' I replied 2/3 months ago as i dropped it on my table and the screen cracked so i took it to a phone repair shop and paid £105 to have it replaced and my phone was working fine after I wasnt aware that the warranty covered you for a cracked screen that you was caused because you dropped it accedentaly etc.... well any way tghe chap then said ' I can t help you any further as you need to go back to the shop who changed the screen and get them to resolve this isssue. I asked how on earth can a new sceen fitted cause my phone to go in to recovry mode (2/3 months after the screen was replaced mind) the reply i got was ' Its not my issue its out of my hands........' I was more than tamping, raging fuming leaving there as no advice was given to rectifiy the issue i have with my phone. The following morning i went straight to the shop that replaired/replaced my cracked screen and told them what apple had said to me and that i was to come back to yourselves as you need to rectify the issue? to say the repair guy was baffled is an understatement but in fairness at least he tried to help me and attempted to restore it on itunes 6 times in total and changed the battery to a brnd new 1 plus checked the charging port to make sure this was not faulty. after all his help he was still baffled as to why apple felt its his fault after replacing a cracked screen as the error codes being displayed clearly were a software issue not an issue caused by replacing the crakced sceen'
I was more than happy to pay apple and charges to fix my phone based on the fact my warranty was now null and void (which is pathetic as the replacement screen was an apple origianl replacement screen it was just fitted by someone else whom is qualifed to do so) but wasnt even given the option to pay for any repairs etc.....they simply blamed someone else and offer me no further help.
so a week later after this first hapen to my phone whilst on charge and i still in the same boat and have run out of things to try (which was all found by using google as apple support secton is a load of fresh air and doenst actually give you the info and help your need.
Im grateful of any help that can be offered.

You must be a Windows sufferer.
http://support.apple.com/kb/TS3694#error1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error21
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

Apple iPhone 4 stuck in Recovery Mode (Error 1611). Any Suggestions

My iPhone 4 (16 GB) is in recovery mode (or DFU mode), but it seems to be stuck in it. For the last two days it has been telling me to connect to iTunes and when I do it tells me, "iTunes has detected an iPhone in recovery mode. You must restore this iPhone it can be used with iTunes". So I press restore and it asks me if I wish to Restore and Update; I agreed. I attempted the restore, but something went wrong. It goes through the "extracting software" stage fine, but when it says "Preparing iPhone for restore", the screen flashes white for a half a second or so and then it tries to start over. iTunes then leaves me with this message, "The iPhone 'iPhone' could not be restored. An unknown error occured (1611)."
I have tried to get it out of Recovery Mode several times through YouTube tutorials and other websites, but when I attempt to do this, it will just go back to the "Connect to iTunes" screen. It will not respond to anything unless it is plugged into my laptop (I'm almost certain of this, I cannot be completley sure because the screen is just black if not connected). I have tried several different USB cords, re-installed iTunes and Apple programs on my computer and even made a new user account on my laptop. (I'm using Windows 7). This phone has never been Jailbroken and nothing wrong with it as far as I'm concerned, except the occasional time the home button would not respond.
Before this happened, everything was working fine. Earlier in the week I got the Zagg InvisibleShield applied to my iPhone and everything was working great. On the night before this happened, my battery was extremely low and I used the Apple wall charger to charge it for the night (the USB cord was torn though).
Any Suggestions Would Be Appreciated!

Here are Apple steps: http://support.apple.com/kb/TS3694#error1611
Make sure you have a perfect USB cable. Maybe try to charge the battery before proceeding again.
If you have Warranty or AppleCare Coverage, take iPhone to Apple for resolution.
Error 1611 has been associated with the iPhones inability to hold the Restore Mode (mode where iTunes writes to iPhone) this can be due to anything. Restore Mode does need a good functioning battery to proceed. You describe some vague battery issues.
If you do not take the iPhone to Apple for help, the next step would be battery replacement.

Ipod restore error (1611)

Hello, i am having trouble with my ipod touch 2nd gen. I got it all working and fine when i first got it. But one day, when i tried to charge it with my computer, it wouldnt recognize in my itunes. Then, i tried to do the 5 R's, then i finally restored my ipod, with the restore function on my ipod, and completely restored my itunes. But now, i must restore and update to use my ipod on my computer. When i try to do that, i get this unknown error (1611). Please help!

Hello sorry to see you are experiencing this today. Please check out article below as it does contain information to better assist you in possibly getting your iPod Touch up and running again. Post back if you need more assistance from the community.
Update and restore error messages on the iPhone and iPod touch
http://support.apple.com/kb/TS1458

My iPod touch wont restore due to error 1611. Please help.

My ipod touch keeps showing a red low battery. It wont power on. I try to restore it and it says it cant restore due to error 1611. I tried diffident usb jacks. I uninstalled itunes an reinstalled. Among other things. Nothing works. Someone please help. I just want to restore it.

Hey i HAVE/HAD the same problem but right in THIS moment i solved it! And i'm gonna tell you how:
1) You have to uninstall ALL the programs that are from Apple.
2) Go into control panel if you are on a windows and delete everything that says Author (Apple inc.)
3) Here is a list of every thing you have to Uninstall:
Apple application support
Apple mobile device support
Apple software update
Bonjour
iTunes
Quicktime player
Safari
4) After that just go to Apple.com and download the lastest version of iTunes!
5) Install it and sync your iPhone/iPod Touch out of Recovery mode.
i hope that helped you, it sure did to me. bye

I have a 2nd generation iPod that only displays an image of the cord, and an arrow to connect to iTunes. I've done this and it says it needs to be restored. Tried that but I get an error: 1611. Any suggestions?

I have a 2nd generation iPod that won't do anything but display the Apple logo for a brief second then an image of the cord suggesting it should be connected to iTunes. I tried to restore it via iTunes but I get an Error: 1611. It does nothing else. I tried turning off using both buttons...nothing. Any suggestions?

Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694#error1611
Note it could be a hardware problem

How to solve error 1611 on ipod3?

I have updated my ipod touch 3rd generation for latest version of itunes.Now it's not working & shows only apple icon on ipod screen. Also it is not connecting to itunes of my laptop, it's showing only summery part without serial no. and other information. After that I also updated itunes on my laptop. Yet when I am trying to restore device it's giving me error 1611. Please help ..! Thanks

Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694

Iphone rebooting continously and gives error 1611 when trying to restore

hey ,
its ma 1st post in this forum . m in deep trouble rgt now i dont know whts goin on with ma iphone it was workin all fine n suddenly one fine day it starts rebooting cont. showing the apple logo again n again. i tried restoring it in itunes....it goes all well till 'preparing iphone for restore'. then the iphone restarts itself and again flashes the screen as u get it in recovery mode....n the itunes returns the error message 1611.
i hve also tried it in dfu mode.....but the same error ( 1611 ) pops up n ma phone restarts n shows the screen as shown by a phone in recovery mode .
i hve tried all solutions given by apple in its support pages but to no avail .
is it something to do with battery as ma iphone is not even 1 month old ?...any help is highly appreciated.

Here is an article from the apple support website that might help out.
http://support.apple.com/kb/TS1275?viewlocale=en_US

How can I get iTunes to recognize my iTouch? And I can't force restore, error 1611. Help?

My iTunes does not recognize my iTouch and I want to restore it to factory settings. I am not able to restore due to an error 1611. What does this mean and how can I get my iTouch to work again, currently it won't even start to charge.

Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694#error1611

HELP ME!! and my ipod touch error 1611 its

i tried to restore my ipod touch cause itunes would not recognize it no matter what i did and when i plugged it in to my laptop it opens with autoplay,so i tried everything i disabled it in autoplay,when i tried to restore my itouch halfway trough a window pops up and says new hardware found that's saying it a digital camera and i have to look for the driver software,and since my ipod is not a digital still camera it ends up saying restoring youre ipod was unsuccessful error 1611 What should i do....o and i tried unistaling itunes and quick time already and reinstaling them but nothing so my ipod is basicly stuck at screen the one with the itunes logo and usb cable.btw my ipod is brand new i got it yesterday

Hi,
Have you ever used the iPod touch with iTunes on this computer?
Try the general tips in this article: http://support.apple.com/kb/TS1275
If the issue persists, the iPod may need service. This web page: https://selfsolve.apple.com/GetWarranty.do will provide the available service options.
-Jason

Liquid Contact Indicator? iPhone 4 not restoring (error 1611)

My iPhone won't restore even though it is recognised by iTunes. After an initial 'restore attempt' process, I get the following error code (Error 1611).
I have taken the iPhone to a technical repair store and after a quick examination, I was told that the iPhone had suffered water exposure and was out of warranty. I explained that this could not be possible as the phone had not been in water, was well looked after and was in immaculate condition. He proceeded to explain that the Litmus Paper indicator at the base of the device had turned colour. I again explained that I had not exposed the iPhone to water and queried how the iPhone could be perfectly functional during the evening, not be exposed to water during the night, but was dead the next morning due to apparent damage from water?
After again explaining that the iPhone had not been exposed to water, I asked whether or not humidity could be a cause of water damage. He said yes, this was possible.
Has anyone else experienced this type of issue? What can be done about a 1611 error?

Try getting your phone in DFU mode. If this doesn't work, you most likely do have a hardware failure:
1. Close iTunes.
2. Connect your iPhone to your computer and then launch iTunes.
3. Turn your iPhone off (hold down the power button at the top of the iPhone).
4. Then, hold down the sleep/wake button and home button together for EXACTLY 10 SECONDS, then release the sleep/wake button.
5. Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected. When you are in DFU mode your iPhone screen will be completely black. Remember that if you see the restore logo, iTunes logo, or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode.
6. Hit the OK message that should popup to restore your phone.

TS3694 ERROR 1611 WHATS THAT AND HOW DO I SOLVE IT

im getting error 1611 wen i try to restore my phone

Look to the right in the "MORE LIKE THIS" box

Tried to update my phone it would not do it then it said to restore i tried it said cannot be restored error 1611 what does that mean

I tried to update my phone it would not let me do it then it said to restore it i tried that it said error 1611 has occured what does that mean

Error 1611:
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
** Copied from http://support.apple.com/kb/TS3694#error1611
Troubleshooting security software issues:
http://support.apple.com/kb/TS3125

When iphone4s is being restored it gets the error 1611?

My iphone went flat one morning and turned itself off and the wouldnt charge, so i put it into recovery mode and when i try to restore it it comes up with 'unknown error 1611'.
can anyone help me restore it with out an error?

did the google for you
https://discussions.apple.com/thread/3947005?start=0&tstart=0
more hits
https://www.google.dk/search?client=opera&q=iphone+restore+error+1611&sourceid=o pera&ie=utf-8&oe=utf-8&channel=suggest

Error 1611

Similar Messages

Maybe you are looking for