Error 1635: This Update Package Could Not Be Opened
Recently I've been getting an Adobe Update Failed error popping up in my task bar:
I've tried the Microsoft FixIt listed as a solution for this error on the following page, but it made no difference: http://helpx.adobe.com/acrobat/kb/update-errors-acrobat-reader-windows.html
I'm running Windows 7 Ultimate x64. I've tried fully unstalling and reinstalling Adobe Reader and periodically I still get the same error.
The weird thing is though that I'm running v11.0.0.4, isn't this the latest?...
I've allowed Adobe Reader and Adobe Update through my Norton Internet Security firewall too. I've tried researching this error but the only thing I can find is old threads with broken links, or support details for Adobe Reader 8.
Thanks, weird as it still shows v11.0.0.4 being the latest on the main Adobe page?
http://get.adobe.com/uk/reader/
Anyways cheers, that file installed with no problems. I opened Reader and clicked the Repair Installation option too for good measure.
Will see what happens next time an update is available.
Similar Messages
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Please help
I am trying to download itunes on windows 7 32 bit, everytime I go to open download it comes up with a green screen then a error message.
This installation package could not be opened. Verify that the package exist.
Please help MeHi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy -
I am having trouble downloading Itune, icloud etc onto my Windows 7 PC and keep getting the following error message "this installation pack could not be opened, verify that the package exists and that you can access it"
tried downloading the quicktime installer, I get the same message with it too
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How do you download i-tunes onto Windows XP when error message occurs, 'This application pack could not be opened. Verify that hte package exists and that you can access it, or contact the application vendor to verify that this is a valid window installation package'.
I wish I knew because i'm having the same problem. As soon as I find the answer I will post.
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Error message, this patch package could not be opened
I have been unable to use the Adobe reader for sometime but I now really need it. I have tried updating, reloading, removing to reinstall but at every move I continually get the message above and I cannot get around it no matter what I try. I cannot even remove the program from the list as this same message keeps popping up and I cannot proceed. I need help!!! The original package that came with the computer was version 7 current is 11 but it has never worked and I am unable to continue the install due to the above message also cannot delete, I have deleted all adobe keys in the registry even that does not help....
Assuming that you are on Windows
download and run the Acrobat Cleaner Tool from http://labs.adobe.com/downloads/acrobatcleaner.html
download and run the installer from http://get.adobe.com/reader/enterprise/ -
Trying to uninstall itunes 11.0.4 in order to update to the most recent itunes. I get an error message that say..."This installation package could not be opened. Contact the application vender to verify that this is a valid windows installer package.
Hello JAH1961,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Error message when trying to install iTunes on my Pc:
Using Windows 7, had to replace hard drive. HELP!!
This installation package could not be
opened. Verify that the package exists
and that you can access it, or contact
the application vendor to verify that
this is a valid Windows installer packageHello JAH1961,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
While installing itunes i am getting error "this installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package"
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
ERROR: This installation package could not be opened. Verify that the package exists and that you can access it, or contact the applikcation vendor to verify that this is a valid Windows Installer package." I have tried everything which I found on google and apple community. Does anybody have the exact solution? PLEASE HELP!
What has this to do with the application Front Row which this forum covers?
What are you trying to install, on what Mac, with what version of OS X? -
Does anyone know, how to fix ' This installation package could not be opened. Verify that the package exists and that you can access it, or contact the applikcation vendor to verify that this is a valid Windows Installer package." ?
At what point in the process are you getting this message? Have you tried downloading a fresh copy of the iTunes setup file from http://www.apple.com/itunes/download/ ?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
This installation package could not be opened. error
Ok, so i just bought a new hard disk with better memory, speed etc, and i installed windows vista 64 bit version on it. i had a 32 bit version on another hard disk but the hard disk is so bad i cant acces it anymore. So i download java and then when its installing it says this: "This installation package could not be opened. Verify the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows installer package."
I have tryed ALOT of sulotions, downloading offline version, disaling firewall, auto protect norton, UAC, downloading other wersions of java but nothing works!!!! im getting tired of these error messages and i need a proper solution now!So i download java and then when its installing it saysThis is kind of an obvious suggestion, but are you sure you downloaded the correct 64bit version for Windows? Check if you need the x86_64 version or the IA 64 bit version.
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While trying to download Itunes on my lenovo laptop it tells me in an error box the following : " this installation package could not be opened verify that it exsist or contact the vendor for more info" what did i do?
Perhaps the answer provided for this problem in Microsoft's forums will help.
Good luck. -
I'm unable to install Itunes on my new PC. I'm logged in as the administrator And have deleted my browsing history. This is the error I get, ITunes installation error- “This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this a valid Windows Installer package”... Any suggestions how to fix?
Hi
Try the following:
Uninstall iTunes and Quicktime
Reboot
in the task tray right click the quicktime icon and click exit.
navigate to the folder in program files and remove the quicktime directory and all its files.
Reboot.
Now try install iTunes and quicktime and it should work
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
mI am trying to download iTunes to my Sony PC, but I keep getting the following error after initial download attempt:
"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Package."
I have Windows 7 Home Premium, Service Pack 1.
Any help is greatly appreciated.Hi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy -
whem installing itunes on my mums new computer which is windows 7 i get this message everytime "this installation package could not be opened. Verifiy that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"
Let's check your Windows system.
1. Have you done all the important windows updates and service Packs on your system. If not do it now. START button, type in Windows Update and ENTER. Select 'CHECK FOR UPDATES'
2. Let's check your Windows system files for possible file corruption
SCAN and repair possible Windows system file corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer if it did actually repair any files.
3. Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally.
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