Error 17 when restoring new iphone 5s

just purchased new 5s from apple store.ca . trying to restore from backup. Error 17.

Everything I've seen on the internets points to either security software, firewall, or a modified hosts file blocking your computer from connecting to gs.apple.com. You should try the steps from http://support.apple.com/kb/TS3694 under the section titled "Unable to contact the iOS software update server gs.apple.com".
Unable to contact the iOS software update server gs.apple.com
These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these steps for assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow the advanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Similar Messages

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    This error is generally exhibited when someone tries to downgrade iOS. See this support document http://support.apple.com/kb/TS3694
    This is the part you are looking for.
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported. 
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  • HT1414 error 1611 when restoring my iphone 4s

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  • HT201210 receiving error 1 when restoring an iphone 4s

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    This iPhone needs to be repaired.

  • HT4061 unknown error (2) when restoring an iphone 4 after upgrading to 11.1.1 release of itunes and 7 ios

    I have upgraded my phone to 7.0.2 and had a few issues.  I have tried to restore from a back and upon verifying the firmware rstore I get the error "unknown error occurred 2" can anybody help?

    Error 1 or -1 indicates a serious hardware failure.
    Take the device to Apple for evaluation and possible replacement.

  • HT3743 error 23 when restoring the iphone 4 to the original setting

    how to fix this problem so I can reset the iphone 4 back to it original setting

    You are going to have to provide a little more information in order for anyone to help you. What do you mean "get it back to it's original setting"?
    What original setting are you referring to?
    GB

  • TS3694 when restoring my iphone i get an error code of 1015 , why is this and how do i restore my phone as now its stuck in recovery mode ?

    when restoring my iphone i get an error code of 1015 , why is this and how do i restore my phone as now its stuck in recovery mode ?

    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • HT201210 What does error 1015 mean when restoring my Iphone 3G?

    What does error 1015 mean when restoring my Iphone 3G?

    As easily found by googling:
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed.   Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    In summary: your phone is likely jailbroken. If so, there is no more support available on these forums.

  • When restoring my iphone 4 i get a error message -50

    Hi can anyone help me im stuck. My iphone 4 was synced with a mac. my mac died, so I got a windows laptop. I downloaded I tunes and when restoring my iphone it comes up with a error message -50.
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    See this... http://support.apple.com/kb/TS3694

  • How do i fix error 3014 in itunes when restoring an iphone 4 in dfu or recorvery mode ?

    how do i fix error 3014 in itunes when restoring an iphone 4 in dfu or recorvery mode ?

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  • New/No memory/error 1418 when restoring

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    Have you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later

  • TS3694 error 1015 when restore the software

    error 1015 when restore the software please give me answer

    http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US#error1015
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    Discussing jailbreaking and jailbroken devices is forbidden by the terms of service here.

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