Error 1714 the older version of Nokia...
Hi, I have a N80 and the last PcSuite, the PcSuite work fine under bluetooth connection but don't work by USB, after erasing and reinstaling some times and running pcsuit cleaner, i try to install the Nokia Connectivity Cable driver and give me this error: Error 1714. The older version of Nokia Connectivity Driver cannot be removed. Contact your technical support group. Help me please, i need usb connectivity for the NokiaSoftwareUpdater, without the usb i can't upgrade my phone. Thanks. Dani2k from Argentina.
If very uninstall fails, then the best thing to do is to download the Windows Clean up Utility
and remove the software completely. I am attaching the installer file, please rename to exe and then run the set up.
After that please install the windows installer
http://support.microsoft.com/kb/555175
This should work for you.
Cheers
Sandy
Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks
Attachments:
msicuu2.txt 352 KB
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View Solution.Hi Aeisha:
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"The older version of Nokia Connectivity Cable Dri...
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The old version of NOKIA Connectivity Cable Driver...
Hi can anybody help me with this??? I had 2 years ago older Nokia phone, and older version of PC Suite installed on my PC. I sold the phone and "probably" not correctly uninstalled the PC Suite software. I bought NOKIA 6300 now. But when I am installing Nokia PC Suite 6.85.14...it is saying = "The older version of Nokia Connectivity Cable Driver" cannot be removed", and it stops installation.
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PLEASE HELP ME.
THANK YOU A LOT.Hi jasrad
You perhaps need to go to microsoft.com and download Windows Installer Cleanip Utility "msicuu2.exe"
Go to Start > Programs > Windows Installer Cleanup Utility
When you run this it looks a bit like the add/remove program window. Now select "Nokia Connectivity Cable Driver" and "PC Connectivity Solution" programs.
Now go back to Add/Remove Programs in Control Panel and try and remove "Nokia Connectivity Cable Driver" and the "PC Connectivity Solution" programs. They should now uninstall.
Reboot your PC.
Happy to have helped forum in a small way with a Support Ratio = 37.0 -
Error 1714. The older version of QuickTime cannot be removed. - Fix
I ran into this problem when I was installing the latest version of i-Tunes. Because i-Tunes requires QuickTime I researched for hours. I couldn't un-install QuickTime, it wasn't showing up in a software list to uninstall. I used Regedit to remove all of the "QuickTime" entries in the registry. Restarted my computer, still no luck.
One thing that I did I ran the Quickertime installer from a DOS prompt and added /le file.txt
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=== Logging started: 12/30/2006 17:29:18 ===
Error 1714. The older version of QuickTime cannot be removed. Contact your technical support group. System Error 1610.
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RemoveExistingProducts: Application: {50D8FFDD-90CD-4859-841F-AA1961C7767A}, Command line: UPGRADINGPRODUCTCODE={F07B861C-72B9-40A4-8B1A-AAED4C06A7E8} REMOVE=ALL
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Error 1714. The older version of QuickTime cannot be removed. Contact your technical support group. System Error 1610.
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Then in the registry removed the entry 50D8FFDD-90CD-4859-841F-AA1961C7767A in the HKLM\Software\Classes\Installer\Products directory.
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