Error 1719 can't install I-tunes

Got an Ipod nano,2cd gen. and I have I-tunes ver 6 on my Win's pc. Tried to download Ver.7, and it says Can't install due to inability to find Windows Installer. Error 1719. I went to control Panel and tried to delete the old version, and got the same message. I've rebooted the pc, I've gone to MS's webpage and downloaded a "patch' something about needing a virtual thingy, and that didn't work. Does anyone have any ideas? And why is this happening? Thanks
H.P   Windows XP  

Ok, I've called Microsoft, and installed a new installer, ver. 3.1, Microsoft will not help me, due to having an OEM machine, and I have to pay $79 to talk to them.
I've called the Manufacturers of Ipod, and they tried to setup a new "profile" for me , but it kept coming up w/ can't install , can't un-install. The guy told me to call Microsoft and if that didn't work call back. I haven't called back yet because I've spent 3 days since I've gotten this "present" working on getting one silly jukebox. Sorry, I'm frustrated. Can I take the darn thing back? Or is there something else I can do? I tried the Win's Cleanup Utility, installed the VBscribt, and like I said installed the Ver.3.1 installer and nothing will allow me to install this Version of I-tunes. What else is there to do???? Thanks for your help, I do appreciate it, just verrry frustrated.
Kriya

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