Error 1722 Uninstall Failure - BDS 6.1

Running a Windows 7 machine, and trying to uninstall an old version of BDS (6.1) because I no longer use BB.
I'm getting 'Error 1722 - There is a problem with this Windows Installer package'. This seems to be a common error, but I've yet to see a good solution to the problem.
FYI - THIS DOESN'T WORK: http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-.... I can't get past step one to do a "clean uninstall". I just get the 1722 Error and a rollback of the uninstall process.
Also, I do NOT want to reinstall or upgrade the software, I want to remove it completely. So: How do I strip out all the BB components from BDS 6.1 from my computer?

fellicitya wrote:
Getting a second error now when I retried the download: Error 1316 "A network error occurred while attempting to read from the file C:\windows\Installer\BlackBerry Desktop Software.msi"
Well, at least that one has an actual KB:
Article ID: KB04272 "Error 1316 A network error occurred while attempting to read from the file C:\Windows\Installer\BlackBerry Desktop Software.msi" when trying to uninstall/upgrade BlackBerry Desktop Software
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Similar Messages

BDS v7 Install/Upgrade Failure - Error 1722

I cannot get Blackberry Desktop Software ver 7.0 to upgrade from ver 6 or perform a clean install. Everything I have tried results in the same Error 1722 message:
Error 1722. There is a problem with this Windows Installer package. A program run as part of the set up did not finish as expected. Contact your support personnel or package vendor. Action RegisterBbDevMgrPs64.dll.07D232B6_7904_4970_8... [OK]
When I try to upgrade or install, the installation software appears to run normally and without error until the install 'completion bar' is about 95% done. Then the Error 1722 message pops up, and the install software performs a "roll back' action and closes.
System info:
Windows 7 Home Premium
Service Pack 1
64 Bit OS
Running install from Administrator profile.
Anti-virus turned off
Actions resulting in same Error 1722
- Tried to perform auto Blackberry Desktop Software upgrade from Ver 6 (which ran fine)
- Uninstalled Ver 6, downloaded full Ver 7 install package and tried again.
Any help is appreciated.
Solved!
Go to Solution.

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can't uninstall Livecycle - Windows installer package error when uninstalling error 1722

I'm having issues uninstalling Livecycle.
I am getting Error 1722. There is a problme with the windows installer package. A program run as part of the setup did not finish as expected.
Has anyone else had this issue?
If so, how do I then uninstall this software?

Hi Kaycii,
Please try to run the Microsoft Fix it from the link below.
Fix problems that programs cannot be installed or uninstalled
Regards,
Anand

Firefox crashes as soon as Flash video tries to load and Safari shows the error "Plug-in Failure"

I am unable to use Youtube or view Flash video on any sites.
Firefox crashes/quits as soon as a video tries to load and Safari shows the error "Plug-in Failure".
I have uninstalled Flash, downloaded a fresh version and installed, but no joy.
I am using OS X 10.6.6.
This is what I have tried so far;
1. Repaired Permissions.
2. Restarted with external drive and run Disk repair.
3. Restarted with external drive and run DiskWarrior.
4. Completely uninstalled Flash plugin. Robooted. Reinstalled Flash plugin. Rebooted.
5. I even installed an earlier version of the plugin to see if there was some incompatibility with the latest version.
6. Created a new user login and tried from there. Same problem.
Any ideas?

You have what is necessary for Flash Player to be working. Firefox had some issues last year but it was after loading a video or the website. I had not heard of it lately and even last year don't recall it happening on the Macs.
What is happening with yours sounds like a direct conflict with some addon/extension.
Here is the link from Firefox describing what happened last year. You might want to see if there is anything more current.
https://support.mozilla.com/en-US/kb/The%20Adobe%20Flash%20plugin%20has%20crashed?s=Firefo x+crashing+browser&as=s
I'll get the Mac troubleshooting guide in a minute and post it also.
Any adblock or popup blocker software would cause this also.
Thanks,
eidnolb

HT1338 when I try to print, I get this error message "Communications Failure: The computer is no longer able to communicate with your printer. " followed by intruictions to turn off the printer and check connections etc. I am using an HP Officejet 6500 70

when I try to print, I get this error message "Communications Failure: The computer is no longer able to communicate with your printer. " followed by intruictions to turn off the printer and check connections etc. I am using an HP Officejet 6500 709e, connecter wirelessly

I'm using a mac (OS X - snow leopord) and am printing over the network (wirelessly).
HP Photosmart Premium Fax All in One - C410a
I was only able to print one page and then both my printer and my computer would display an error message about the printer's inability to print. Since then I've been able to resolve my specific problem.
I
1. uninstalled HP from my computer (checked to ensure that my printer was no longer visible in my printers and the HP Utility software was nowhere to be found),
2. grabbed the software/driver update from Aug, 2010,
3. installed the Aug, 2010 update, and my problems seem to have been fixed.
This is where I got my 2010 update from (obviously you should get the driver/software applicable to your OS and specific printer):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-85379-1&cc=us&dlc=en&lc=en&...

Cisco VPN client install fails with Error 1722 on Windows 7

Hi,
I am having issues with laptops upgraded from Vista to Windows 7.
Prior to the upgrade they are running Cisco VPN Client 5.0.05.0290. These laptops also have Juniper Network Connect 6.5 and Citrix web client installed. The windows upgrade advisor made no recommendations regarding uninstalling / reinstalling these apps.
I have done an inplace upgade to Windows 7 (Windows Vista Enterprise 32bit to Windows 7 Enterprise 32 bit) and after the install the Cisco client is not working. Uninstalled the client (the uninstall was successful) then reinstalled and the installation fails at Installing Cisco Systems Virtual Adapter - error 1722 there was a problem with the windows installer package.
I have followed the steps for a manual uninstall of the Cisco client and then tried the install again - still not successful. Interestingly (or not) the Juniper Network Connect also fails with the error The Network Connect Virtual adapter driver is not installed properly. This also fails to reinstall after being removed.
I tried removing the VPN clients on another laptop and then running the upgrade but the same errors occured when reinstalling the VPN Client. I have tried the Winfix and DNE patch from Citrix but these fail saying there is a corruption in the application.
On another laptop where only the Cisco VPN client was installed a reinstall was required after the upgrade, but it did install successfully.
On a clean image these applications all install fine, however I have a large number of laptops do upgrade and don't want to do a fresh install and settings migration on all of them.
What files / registry entrys are involved with the DNE adapter so I can manually clear it all out before reinstalling?
Anything else I can do to troubleshoot this issue?
Cheers,
James

You should be able to install the 64 bit version of the Cisco VPN software
Latest version is vpnclient-winx64-msi-5.0.07.0440-k9.exe
You should download and run MCPR.exe first, to clean out any traces of McAfee products that conflict with Cisco VPN.
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
If there is a problem with vbscript registration on the system - there is a fixit tool from Microsoft for that:
MicrosoftFixit50842.msi
(Using Shrew VPN is a possible workaround.)

Flash Player 11.7.700.169 install errors 1722 Action NewCustomAction1

Hi,
Yet again on mass deployment of Flash updates we are seeing problems. We update all Flash agents via SCCM and SCUP and have recently published the 11.7 update.
A very high proportion of the machines (Windows 7 x64) fail with this in the event viewer:
Product: Adobe Flash Player 11 ActiveX -- Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Windows\TEMP\InstallAX_11_7_700_169.exe, command: -install -msi
You are then left with no version of Flash as it has already removed 11.6.
Based on previous versions with problems I tried deleting any keys related to Flash from HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products and also all of the "Safe Versions" keys. Even after doing this the problem still exists.
Looking for a solid, remote solution as I've got about 8,000 machines to work on. The relevant parts of the flashinstalllog are below:
?=O====== M/11.7.700.169 2013-04-22+08-46-23.494 ========
0000 [I] 00000010 "C:\Windows\TEMP\InstallAX_11_7_700_169.exe" -install -msi
0001 [F] 00001041
=X====== M/11.7.700.169 2013-04-22+08-46-23.852 ========
2013-4-22+8-46-37.471 [error] 1226 1062
?=O====== M/11.7.700.169 2013-04-22+08-46-28.501 ========
0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin_11_7_700_169.exe" -install -msi
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000011 1
0004 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0007 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_169.dll
0014 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_Plugin.exe
0015 [I] 00000024 C:\Windows\SysWOW64\Macromed\Flash\plugin.vch
0016 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0017 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe
0018 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0019 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0020 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0021 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0022 [W] 00001106
0023 [W] 00001106
0024 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0025 [I] 00000012
=X====== M/11.7.700.169 2013-04-22+08-46-41.948 ========

Hi,
For those regarding iSpring user, we spent a lot of time in debugging that too.
here are the pieces we got and hope it helps.
The audio would got cut off once you tried to unload as2 swf. According to the SwfLoader doc, it would try to cut off all resources if possible (including audio object...). And it seems that their new flash player 11.7 would try to forcefully clear out stuffs that it shouldn't
Our hackaround is to call the netstream.seek() to trigger the sound again. Playing sound object doesn't work
Please adobe!! help us to keep our job here. It would be poor for us by just releasing a player without knowing which part of the backward compatibilities that it is about to break but just post a note on the page to say it may break something old.
Thanks,
Venant

Issue installing 1.4.2_08 on XP (error 1722 problem with Windows Installer)

First time poster guys, so be gentle.
I have installed this older package on 20+ PCs, but this one is kicking my arse. It makes it through the install and then at the very end puts up:
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
I have tried a TON of stuff including uninstalling, re-installing, editing the deployment.properties file, copying that file from a working PC, installing other versions (1.3.X and the latest one that downloads from the frontpage seem to work, but when I go to java.com and test to see if I have java installed, it just closes the browser). I ran it with logging turned on and got the following info.
+=== Logging started: 10/10/2007 13:10:15 ===+
Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action fontchecker, location: C:\Program Files\Java\j2re1.4.2_08\bin\, command: "C:\Program Files\Java\j2re1.4.2_08\\bin\javaw.exe" -XXsuppressExitMessage -jar -cp "C:\Program Files\Common Files\Java\Update\Base Images\j2re1.4.2-b28\patch-j2re1.4.2_08-b03\\FontChecker.jar" "C:\Program Files\Common Files\Java\Update\Base Images\j2re1.4.2-b28\patch-j2re1.4.2_08-b03\\FontChecker.jar" -o "C:\Program Files\Java\j2re1.4.2_08\lib\fonts\\badfonts.txt" -w
+=== Logging stopped: 10/10/2007 13:10:51 ===+
The java_install.log says everything extracted and unpacked fine. The jupdate log says that everything worked and ends with:
INFO: Java(TM) Update (1.4.2_08-b03) has been installed successfully on this machine.
But yet I still get an error during the install of 1.4.2_08 and even if a different version LOOKS like it works, it still isn't really working because the java icon in control panel never works and if I go to java.com and test to see if I have java installed it closes the browser. I have also signed in as admin and updated to IE 7.0, so I don't think a permission or browser issue is the culprit. 3 hours of my life gone. Anyone got any ideas?

First you down load the windows inataller from the follwoing url
http://www.microsoft.com/downloads/details.aspx?FamilyID=cebbacd8-c094-4255-b702-de3bb768148f&displaylang=en
then you down load the offline installation package of j2sdk1.4 and install it
http://java.sun.com/products/archive/index.html

Error 1722 on Windows XP Install

I have Windows XP Home and tried to install the Java 2 Runtime Environment (JRE) automatic and JRE manual offline. Every time the program installs it fails with a Error 1722 before it finishes. I viewed the help file and tried using the Custom option by installing the program to a different directory (/program files/java_save, but this did not work.
I would appreciate any help with this problem. I have tried everything that is listed on the Java website. Thanks

Ok guys I have so totally figured this 1722 error out. For the past 2 weeks I have been back and fourth between java support and dell support and pogo support. Just last night I figured it out!!! Ok
1- totally uninstall java from control panel
2- find a friend whos java that works, have then burn a cd of the files you need, or get the CD from java - just get the files!
explaination:
Couldn't install the program all the way - heres why
when you download them for some reason - even under manuel and offline the core zip files are empty - go to :
C - program files - Common Files - java - update - base images - j2re1.4.2-b28-
the zip files are : core 1, core 2, core 3 were totally empty, so I copied the whole java folder from common files from another computer in my house and pasted them, then re downloaded the java and the installation went through. Good Luck!
Kara

5310 XpressMusic Error 1722 when installing Nokia ...

I was thrilled to win this phone, but for the past week, I have been trying to install Nokai Music on the PC. The configurations are correct, so that isn't the problem, but every time I get Error 1722 saying that a program run as part of the setup has not finished as expected.
I have used the installation CD that came with the phone.
I have downloaded Nokia Music Install from the website after seeing another thread that said that sometimes the Cds didn't work.
I put Service Pack 3 for Windows XP and tried installing it again, even though specs say that only up to SP2 is needed.
I have taken the computer offline and tried installing it with all of the antivirus software off.
Any suggestions? Since I don't know when the phone was purchased for the competition, I don't know how long I have left before the window for registration expires, so a little worried.

hi not sure if this is a fix to the problem but my pc crashed the other day and i had to reboot this put my pc back to factory settings and i lost all programes.
after i put most of the thing's back on my pc i attempted to install nokia music before i put the nokia pc suite back on and everything worked.
so try uninstalling nokia pc suite and put the nokia music and your express music pin if you have one first. i think the two programes clash and that may be why it won't work, i've not yet re-installed the nokia pc suite again and i don't think i will.
post back here if this works for anyone.

Error 1722 when installing Flight Simulator X

Hello.
I'm reinstalling my Flight Simulator X on Windows 8.1, but when I'm in the second disk, the error 1722 is displayed and the process stops. I don't know if is a media failure and I have to get another disk or I can do something else. The game was
working fine before in W8.1
If I have to get another disk, where and how I can do it, or I can download from an official site?.
Regards.
Juan Jose

There are two (2) problems with your post:
1. This is a Windows 7 forum, not a Windows 8.1 forum.
2. The Flight Simulator website with a link to their support is found @
http://www.microsoft.com/Products/Games/FSInsider/downloads/Pages/FlightSimulatorXTrialVersion.aspx
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

Help with error: "AMT Subsystem Failure. The licensing subsystem has failed catastrophically..."

I did a system restore to a previous date to resolve a conflict with a beta license of PSD CS5. I am a software tester and my boss gave me
a CS5 beta. Now, the beta CS5 is uninstalled but when I open CS3, I get this error:
"AMT Subsystem Failure. The licensing subsystem has failed
catastrophically. Please reinstall or call support."
My copy of CS3 was licensed to a company which has since shut down for business; I do not have any CS3
reinstall disc.
I restored to a date prior to my installation of the CS5 beta. I ensured that
there are no CS5 files on my computer, and that the CS
3 folder *looks* unchanged. I have tried restoring to another restore point
date, and I got the same error. I cannot repair my CS3 install without a CS3 install disc.
The CS5 beta now will not install either. This CS5 beta is working fine on the work computer which is comparable to my laptop with this problem.
Now I have no working license of PSD. Please advise. Adobe support advised me to ask here. Yay.
Operating System: Windows Vista 32 bit

Huh? What help do you hope to get on a public user to user forum about Beta software (aside from the fact that in doing so, you broke the rules and spirit of the NDA)? Ask your prerelease program manager and use the respective non-public forums. The rest is beside the point - if you don't have backups of your installers, then you probably never really owned it and should long have deactivated it, because the package was sold to some unfortunate soul who doesn't even know that he's missing an activation (which you used all the time).
Mylenium

Java8u25 install error 1722

Hi,
I need a logic to uninstall all older java versions and install Java 8 Update 25.
When I tried with a script to uninstall all older versions of Java and install the new one, Older versions getting uninstalled but new Java8u25 fails to install with error 1722 in the MSI logfile. Please help me to install Java8u25 in 30000 machines through Altiris deployment without any issue.
Is there any particular file or registry to be deleted before installl of Java8?
Error is as below:
Product: Java 8 Update 25 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action installexe, location: C:\Windows\Installer\MSIC2A4.tmp, command: /s INSTALLDIR="C:\Program Files (x86)\Java\jre1.8.0_25\\" EULA=0 REPAIRMODE=0

I have the same problem and tried all the advised given in this forum and others, but nothing work. But I found a way to avoid the 1722 error. It's not the best solution and requires trial and re-trial.
You need to install unix like shell, e.g. AT&T korn shell or Windows SFU to follow my detective work. The shell allow you to easily see and modify file ownership and group setting.
When you install jdk1.5.0_xx and failed, check the directory and files created by the installation. Some of them have your name, but others has "Administrators" as user and "SYSTEM" as group.
The problem, I suspected, is the file permission. The "Administrators:SYSTEM" may have something to do with the 1722 error.
Here are my steps:
1. Uninstall the failed setup. Remove the directory if needed.
2. In korn shell type a while loop that change ownership of directory recursively, e.g.
while true
do
chown -R <name>:None <directory>
done
3. Run java installation. When the installation start copying files, press Enter to on the korn shell to execute the while loop.
4. If the installation complains about not being able to write to disk, stop the while loop, but be ready to reexecute after you click "Retry".
5. The installation will fail when it try to install JRE on "Program Files/Java/jre....." because of the same reason.
6. Go to add/remove program. Select Java 1.5.0_xxx and pick Modify. Set the install option for JRE to "do not install" then continue.
7. To install JRE you need to do step #6, but choose "install on local". Before you click "Next" see #8.
8. Now you have to create a while loop for JRE directory and repeat the step above.
I know this is not the best solution, but it works for me. I don't know the side effect of changing the file ownership and group on security, etc. Anybody know?
Hope this help.

Product Instance Registration Error Message: "System Failure: Error while retrieving xml file from database"

Hi Planning installation Gurus,
Did u get any luck to resolve this problem as i am also facing same problem "Error creating instance" during install of Planning 9.3.1. i tried 30-50 times reconfiguration every time same problem..
OS: Vista Premium
SQL Server 2005
Essbase:9.3.1
Error Message: "System Failure: Error while retrieving xml file from database"
Details of error:::::::::::::::::::::::::
at com.hyperion.planning.event.HspSysExtChangeHandler.run(Unknown Source
Can not get JDBC connection for SYS external changed actions.
Can not get JDBC connection.
java.lang.NullPointerException
at com.hyperion.planning.sql.HspSQLImpl.getConnection(Unknown Source)
at com.hyperion.planning.event.HspSysExtChangeHandler.actionPoller(Unkno
wn Source)
at com.hyperion.planning.event.HspSysExtChangeHandler.run(Unknown Source
Can not get JDBC connection for SYS external changed actions.
Can not get JDBC connection.
java.lang.NullPointerException
at com.hyperion.planning.sql.HspSQLImpl.getConnection(Unknown Source)
at com.hyperion.planning.event.HspSysExtChangeHandler.actionPoller(Unkno
wn Source)
at com.hyperion.planning.event.HspSysExtChangeHandler.run(Unknown Source
Can not get JDBC connection for SYS external changed actions.
Can not get JDBC connection.
Pls provide Solution

Hi John,
though i am trying with SQl server authentication with different user but still status is same of planningSystemDB.properties
SYSTEM_DB_DRIVER=hyperion.jdbc.sqlserver.SQLServerDriver
SYSTEM_DB_URL=jdbc:hyperion:sqlserver://neeraj-PC:1433
SYSTEM_DB_USER=windowsAuthentication
SYSTEM_DB_PASSWORD=CAFBAEFNBGEAABHEDOADFKADACBGBIFHBLCDFBAFFH
SYSTEM_DB_CATALOG=plandb
SYSTEM_DB_TYPE=SQL
INSTANCE=
my steps:
Using SQL Server Management Studio
Changed Widows authentication to SQL server authentication mode
In SQL Server Management Studio Object Explorer, right-click the server, and then click Properties.
On the Security page, under Server authentication, select the new server authentication mode, and then click OK.
In the SQL Server Management Studio dialog box, click OK to acknowledge the requirement to restart SQL Server.
In SQL Server Management Studio Object Explorer, right-click the server, and then click Properties.
On the Security page, under Server authentication, select the new server authentication mode, and then click OK.
In the SQL Server Management Studio dialog box, click OK to acknowledge the requirement to restart SQL Server.
To restart SQL Server from SQL Server Management Studio
To enable the sa login by using Management Studio
In Object Explorer, expand Security, expand Logins, right-click sa, and then click Properties.
On the General page, you might have to create and confirm a password for the sa login.
On the Status page, in the Login section, click Enabled, and then click OK.
In Object Explorer, expand Security, expand Logins, right-click sa, and then click Properties.
On the General page, you might have to create and confirm a password for the sa login.
On the Status page, in the Login section, click Enabled, and then click OK.}}}
anything else should i change.................

Error 1722 while installing wireless button driver in Windows 8.1 64 bt

Hi Friend ,
I have a problem while installing the wireless button driver(sp63752), I am getting the error 1722.
I searched for the solution . From some solution I got I installed the update BIOS driver sp66772.
But even after that I am not able to install the Wireless Button Driver. And WIFI button is not working.
My Laptop Model : HP 15-r022TX Notebook
Please help.

Hi Satya14,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I saw your post regarding the error message you are getting and “Error 1722” is a Windows Installer error. Here is a Microsoft Answers link with a couple of potential solutions why they didn't work for original poster it seems to be the general consensus from my research.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Error 1722 Uninstall Failure - BDS 6.1

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