Error 1722 when trying to install System Update

Tried to run the install program for System Update 3.14, but keep getting the message "Error 1722.  There is a problem with this Windows installer package.  A program run as part of the setup did not finish as expected.  Contact your support personnel or package vendor.  Action startsuservice.exe  Location...\startsuservice.e.c"
I saw another post that suggested the startsuservice.exe file was missing and needed to be copied from another computer, but in my case the file is there and I don't have another machine. 
Any suggestions?  Thanks

Searching the forum I found another thread, not the one you mention, with a possible solution here.
Andy  ______________________________________
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