Error 1905.Module  (I can't install new itunes 7)

C:\Program Files/Quicktime/QTOControll.ddl failed to unregister. HRESULT 2147220472. Contact your support personnel.
itunes will never intstal
Help?
(OS: WINDOWS XP)

C:\Program Files/Quicktime/QTOControll.ddl failed to unregister. HRESULT 2147220472. Contact your support personnel.
let's begin with the general troubleshooting advice from the following document:
Trouble installing iTunes or QuickTime software in Windows
... but if no joy there, let's get an itunes 7 installer log to the Apple Engineers for a look.
1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
Find that file and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Similar Messages

  • Can't install new itunes and mobile device support keeps crashing

    a while ago, i tried getting new quicktime, but my computer crashed in the middle of the updating (also a problem- anyone know why it keeps lagging, freezing, and crashing on me?). i ignored it, and plugged in my ipod a few days later. itunes wouldn't pop up, and when i clicked the icon, i got a popup saying "itunes not found, please reinstall" or something along those lines.
    i tried reinstalling it, but it gets stuck at "copying new files". i also tried getting the new quicktime, but it get stuck about 2/3s through it. also, after leaving my computer on for a night to see if it would install, i started getting a popup from microsoft windows saying that "MobileDeviceService has stopped working". if i try to check online for a solution, the popup dissapears after a while, but pops up again in a few seconds. same with if i just close the popup. this popup has also started to appear the second i log on to my computer.
    i also tried uninstalling mobile device support (using this), but when it's preparing for installation, my computer freezes and stops working.
    tldr: updated to quicktime, but crashed in the middle. now i can't get new itunes or quicktime, and i get popups about apple mobile device support that won't go away. any suggestions?
    and my computer started to lag and freeze a lot about a month ago.. i'm not sure why. but it's been very annoying since i have to keep hitting the power button cause the freezing doesn't allow me to do anything. i ran 3 virus scans, and only 1 managed to finish without crashing, and it's telling me that nothing's wrong. i've also uninstalled and deleted a lot of things, but that hasn't helped either.
    i have vista, and would really appreciate some help.

    anyone?
    *i've managed to download quicktime, but am still unable to download itunes. after reaching a certain point in downloading itunes, (about 1/3 of the way?) it stops at "copying files", and my computer freezes and i have to hold the power button in order to shut it off and do anything, or i get a popup asking me if i want to change something so itunes can finish downloading. i click "yes", but then the download stops completely and i get a message saying "itunes has finished downloading, but with errors" and it tells me to download it again.
    a popup from MobileServiceDevice keeps appearing as well, but it won't go away. the details are:
    Problem Event Name:    APPCRASH
      Application Name:    AppleMobileDeviceService.exe
      Application Version:    17.88.0.7
      Application Timestamp:    4e66ceff
      Fault Module Name:    kernel32.dll
      Fault Module Version:    6.0.6002.18005
      Fault Module Timestamp:    49e038c0
      Exception Code:    c06d007f
      Exception Offset:    0001e124
      OS Version:    6.0.6002.2.2.0.768.3
      Locale ID:    1033
      Additional Information 1:    fd00
      Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
      Additional Information 3:    fd00
      Additional Information 4:    ea6f5fe8924aaa756324d57f87834160
    but the fault module name changes on me. sometimes it's kernel32.dll, and sometimes it's something else, and i've already tried using task manager /find str but it doesn't help.

  • Can't install new itunes upgrade on Windows 7.  Keep getting Apple Mobile Device Service timed out

    Ever since the new upgrade of iTunes came out I can no longer open iTunes.  I have uninstalled and reinstalled numerous times to no avail.  I keep getting  the Apple Mobile Device Service warning that it timed out.  I go into Services and I can't start the mobile device there either.  I have followed every suggestion online and still can't get it to work.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the advice above doesn't resolve things you could try this alternate version:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    Or roll back to the previous build:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    tt2

  • I accidentally delete my old itunes and I can not install new itunes

    I accidentally delete my old itunes and i can not insttall new Itunes

    I browsed around here and I found that if I hold shift while opening iTunes and it asks what library to load so my real question then is where is my "old" library that I want to load? The only library I can find is my current one.

  • Can not install new itunes

    tried and retried also went to C:\Programm Files etc still no good

    Hello rafaelfromweymouth
    Start with the first article and clear out any files in the Temp folder. You may need to remove iTunes and its related software and finally make sure that you have the 64-bit version of iTunes downloaded to install.
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    iTunes 11.3 for Windows (64-bit)
    http://support.apple.com/kb/DL1615
    Regards,
    -Norm G. 

  • I can't Start, Uninstall or Install new iTunes. I'm getting the same error message: Window Installer Service could not be accessed.  No other programs have similar problem. Any suggestion what can be done?

    I can't Start, Uninstall of Install new iTunes. I'm getting the same error message: "Window Installer Service could not be accessed". No other programs having similar problem. Any suggestions how to fix it?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • How can I install new windows on NB200-10z without a CD drive?

    Hi,
    I have a mini laptop "Toshiba nb200-10z" and it doesnt startup anymore.
    I would like to do a recovery, but it also doesnt work.
    I know there is a shortcut like press the 0 button when the laptop is starting up.
    With this shortcut you can start the recovery to reset the software.
    But when I press the 0 button it gives me an error.
    So I think the recovery drive/partition is lost.
    How can I install new windows on this minilaptop without a CD drive?

    I have found a much easier way to install Windows 7 from a USB Flash drive. Unlike other methods where you have to write complicated commands, this method can be completed even by those who have very little computer background.
    The whole process takes only two steps, run UNetbootin, load the Windows 7 ISO file, and finally restart your computer.
    Before you begin, you will require the following:
    USB Flash Drive (4GB minimum)
    Windows 7 ISO Image file
    UNetbootin
    Note: If UNetbootin doesnt work, try out the Microsofts official tool called Windows 7 USB/DVD Tool.
    Now insert the USB drive, run UNetbootin, and select Disk Image as ISO. Browse your local drive for Windows 7 ISO that you downloaded and click Open. Now Select Type as USB and choose the drive. Once done, it will look like a bit similar to the screenshot shown below.
    Click OK and it will begin extracting all installation files to the USB drive. The whole process will take some time (10-15 minutes), so have patience.
    Once the installation is complete, reboot your computer. Now while your system is starting up press the appropriate button (usually F1, F2, F12, ESC, Backspace, or Escape) to bring up Bios Boot Menu.
    Change the startup order to boot USB by default, usually you will have to press F6 to move the selected USB device on top. Once done, save changes and restart the system.
    +Message was edited: link has been removed+

  • Error message when I try to download new iTunes as follows iPhoto 7.1.5 is already installed and was not purchased from the Mac App Store

    I am trying to download new version of iTunes from App store having purchased it on my laptop.  When I try to download on my iMac I get the following message:
    Error message when I try to download new iTunes as follows:  iPhoto 7.1.5 is already installed and was not purchased from the Mac App Store - and then I am asked if I want to buy it again. I don't understand the error message and I don't want to purchase the new version again.
    Also, since upgrading to Lion my videos (from Sanyo Xacti camera) do not play on iTunes. I can only open photos.
    Thank you.

    Make a back up of your Library. Now you can update without fear.
    Regards
    TD

  • Can't Install New Apps

    I can't install new applications to my iPod Touch. I've restored the iPod, reset both it and the computer but it still won't work. The unknown error code is 0xE8000050.

    You may want to test with a different free app. Also try to restart the device, and try to sign out then back in the iPhone.
    Turn off Cellular data as that won't work if it's a huge app.

  • Error 1905.module c:\program\files\quicktime\QTOcontrol.dll failed

    I'm trying to install itunes version 7. I keep getting this message.
    error 1905.module c:\program\files\quicktime\QTOcontrol.dll failed to unregister HRESULT -2147220472. Contact your support personnel.
    Anyone know how to fix this?

    I got this very same error - I clicked okay twice, which didn't do anything, and then the x button.
    The program went on and ended up installing! It seems okay at this point.
    Wierd huh?

  • Error 1905.module c:\program\files\quicktime\QTOcontrol.dll

    I'm trying to install itunes version 7. I keep getting this message.
    error 1905.module c:\program\files\quicktime\QTOcontrol.dll failed to unregister HRESULT -2147220472. Contact your support personnel.
    Anyone know how to fix this?
      Windows XP   dell

    i get the same thing

  • I can't install the itunes 11.0.1 version. an error message appears UNKNOWN \ installer \ products \ 21DFF8FCB206D224FAD115B114E16723 \ SourceList \ Media.

    I can't install the itunes 11.0.1 version. an error message appears UNKNOWN \ installer \ products \ 21DFF8FCB206D224FAD115B114E16723 \ SourceList \ Media.

    @Rudegar
    Thanks for the reply, but I've been having this problem for well over a week. If it is a corrupt download, is there some way of deleting it from the iPad and getting a new one?
    Thanks

  • I can't install new software update!

    I can't install new software update! for my Nokia 6500 slide.
    when install the new software on to my laptop, Vista home premium, service pack one.
    It give me this error "error 2738 could not access VBScript run time for cutom action".??????
    Can anyone help me please?
    How **bleep**.

    Impossible to say without more details other than "I can't install". If you'll post full details, including whether you're attempting to update from the iPad directly or from iTunes on a computer, where things are breaking down, what error messages if any you're getting, and any other details pertinent to your issue, then someone can perhaps offer suggestions.
    Regards.

  • I can not install new update in Photoshop CC, does any one know, how I can install the new update?

    I can not install new update in Photoshop CC, does any one know, how I can install the new update?
    Photoshop CC show me, if I look on "Help" -> Update, there is no update. But my actual license is very old....
    I tried it, to do it manual. But there is also some problem.

    totally agree.  at this point i could care less if "apple" supports it.  i'm not renting my ipod touch, it's mine.  i paid for it.  and i'm not asking to do anything illegal with it, all i want is to get rid of this POS ios6 and get back to being able to use my ipod touch the way it was before...working. 

  • Hi, I am unable to install new itunes version to windows 7 PC.  It requires application support and gives windows error 2.  I have tried to save on desktop and run as administrator but errors remains, what other options do I have

    Hi, I am unable to install new itunes version to windows 7 PC.  It requires application support and gives windows error 2.  I have tried to save on desktop and run as administrator but errors remains, what other options do I have?

    Hello, hanliefromzaf. 
    Thank you for visiting Apple Support Communities. 
    Here is an article that I would recommend going through when experiencing this issue. 
    iTunes for Windows: Unable to install or open
    http://support.apple.com/kb/ts5376
    Cheers,
    Jason H. 

Maybe you are looking for