Error 1920. Service 'Apache Tomcat 5.5.20' (BOE120Tomcat) failed to start
Hi,
I want to install a BOE and be able to save Crystal Reports which report data off SAP system. The following is what I did:
1. Install JDK and Tomcat 5.5
2. Install BOE XI 3.1 SP2 and deploy it to the existing Tocat
The reason that I manually installed the JDK and Tomcat5.5 is because I got the "Error 1920. Service u2018Apache Tomcat 5.5.20u2019(BOE120Tomcat) failed to start. Verify that you have sufficient privileges to start system services." when I chose the option that let BOE install everything for me. I could not find the reason why the BOE120Tomcat could not start so I install it manually and deploy BOE on it.
3. Install SAP GUI 7.1
4. Install Java connector 2.1.8
5. Install BOE Integration kit for SAP Solutions XI 3.1
But after I complete step 5, the infoviewApp and CmcApp do not work. I use the tomcat web application manager, both of these two applications are stopped and can not start.
Does anyone know how can I start the infoviewApp and the cmcApp?
Thanks,
Vicky
Hi Ingo,
I looked through the log file: SAPik_0.log and found some message saying that the installation package is against software restriction policy, it is not digitally signed and is permitted to run at the 'unrestricted' authorization level, etc. The following is the log in the end of the log file:
=== Logging stopped: 8/28/2009 20:47:34 ===
MSI (c) (F4:9C) [20:47:34:151]: Note: 1: 1707
MSI (c) (F4:9C) [20:47:34:151]: Transforming table Error.
MSI (c) (F4:9C) [20:47:34:182]: Transforming table Error.
MSI (c) (F4:9C) [20:47:34:182]: Product: BusinessObjects XI Integration for SAP Solutions -- Installation operation completed successfully.
MSI (c) (F4:9C) [20:47:34:198]: Attempting to delete file C:\DOCUME1\I819800\LOCALS1\Temp\1\8c3e2e1.mst
MSI (c) (F4:9C) [20:47:34:198]: Unable to delete the file. LastError = 32
MSI (c) (F4:9C) [20:47:34:463]: Grabbed execution mutex.
MSI (c) (F4:9C) [20:47:34:463]: Cleaning up uninstalled install packages, if any exist
MSI (c) (F4:9C) [20:47:34:510]: MainEngineThread is returning 0
=======================================================
So if the above transforming table error means that the installation is not successful?
Thanks,
Vicky
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