Error 1921, also unable to uninstall itunes??? Help Please!!

I have a shuffle and itunes installed on my PC. I am trying to download the new software and keep getting the ERROR 1921, iPod service cannot be stopped. Verify that you have sufficient privileges to stop system services.
I have deleted all iPod and Quicktime programs from my computer, but when I try to remove the itunes program I get that same error, service cannot be stopped.
Please help!!

I deleted all iPod, iTunes and QuickTime files. I did this by My Computer> Control Panel> Add/Remove Programs> highlight each program and click remove. If the computer asks you to restart, say no. Don't restat till all files are deleted. Then after I restarted I went to My Computer> Program Files> right click any IPod, iTunes, QuickTime files. Right click on Recycle Bin and click empty Recycle bin. then I restarted the computer and downloaded iTunes 7.0 again. This time it worked. I got this information from the support site, but it was difficult to find.

Similar Messages

  • Cant finish installing iTunes 10.6 to windows 7, keep getting error message 7, unable to download iTunes help. Ideas?

    I started with the "cannot locate network file .msi" msg. I bought perfect uninstall to remove all traces of apple software from computer, it was able to remove the so called defective file. For 3 hours I tried to reload 10.6 and got a new error code 7, unable to install iTunes help, and I still can't get it or the old versions of iTunes back on my computer. I have since removed the software again and defragmented the drive with no success. Seems like a lot of people are having similar issues. I am very frustrated. I was so happy with apple products till now, so disappointed they would release such faulty software! Any ideas?

    Repair your Apple Application Support.
    Restart Computer, go to Control Panel/Program and Features/highlight AAS and click REPAIR button.

  • Error installing/uninstalling itunes help please

    hello,
    got the latest itunes, and recently i had some hd troubles, so i had to restore my system from acronis (restored the partition using a backup i created).
    i try starting itunes and it doesn't want to work. i try installing/uninstalling and it doesn't want to work either.
    i get this message:
    "The folder path "My Pictures" contains an invalid character."
    i tried restoring 'My documents' to it's original and default locations, but i can't seem to get itunes to run.
    any1 know how to fix this ? thanks.

    It's a simple fix and doesn't involve reinstalling anything.
    With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
    Copy the libxml2.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
    Restart the programme all should be well
    In case that your OS is (64 bit)
    1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    2. Copy file "libxml2.dll"
    3. Open new windows explorer, to to location C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    4. Paste file "libxml2.dll" to the location.
    5. Restart the programme, it should not display that message, it should be clear.
    Good Luck

  • Error code 2330. I cannot install or uninstall itunes  HELP PLEASE

    I've tried SEVERAL times to download & update my itunes and keep getting error code 2330.  As suggested in other Q&A's, I've run disc check to clean the hard drive, but that's as far as my knowledge goes. I can neither install or delete itunes. What can I do ?  There must be a fix, how do I find it ?

    You might need to run the Windows installer cleanup utility....start the troubleshooter for assistance at the following link:  http://support.microsoft.com/kb/2438651/

  • Unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

    unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

    Hello chae84swangin,
    I recommend following the steps in the article below when getting an error message trying to install iTunes:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Hello after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again.  I have been unable to uninstall itunes

    Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again.  Problem is I have been unable to uninstall itunes, can't find the installation files .msi.  I'm using Windows XP. 
    Help!

    Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Getting error message2324 when downloading the new update for itunes help please

    getting error message 2324 when downloading the latest update of itunes help please.
    Will not let me uninstall itunes from my computer, gives me the message that I don't have access need administrator. ( I am the only user of this computer)
    Thank you
    Chris

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

  • Error 1910 and problems installing/uninstalling itunes

    So i have been up at school trying to use my itunes to add more songs to my ipod on my new laptop. i installed itunes the first time around when i first got my laptop and one day it just stopped working. I have tried to remove the program entirely from my computer but when i try to do that it says "error 1910 could not find shortcut Itunes.ink" please verify file exists and try again. then after that message i get another saying error code 2330 there may be a problem with this package. i dont know what to do and i just want to get rid of it so i can start from scratch. please help.

    You can get this error when there is damage to the filing system. Try running a disk check to see if it finds any errors.
    Checking for disk errors:
    http://windowshelp.microsoft.com/Windows/en-us/help/bc1393cf-9f9c-79c7-0f91-9337 c2c41f811033.mspx

  • My adobe cloud desktop app seems to have stopped working.  I keep getting a error message saying Unable to reach adobe servers, please check firewall settings.

    My adobe cloud desktop app seems to have stopped working.  I keep getting a error message saying Unable to reach adobe servers, please check firewall settings.
    The creative cloud icon on the top menu bar is greyed out, and not updates show.
    I have spoke to our internal IT and my settings are the same as my colleagues who's is working fine, can anybody help with this ongoing problem?

    Grafix121 please ask your I.T. department to review the Adobe Creative Cloud Security FAQ for IT section of Creative Suite Enterprise Deployment | Adobe Developer Connection for information on how to configure your network to allow connections to the Adobe servers.

  • HT4367 I turned off the power to my apple tv whilst updating and now it will not work, i have tried to restore using usb but it says unable to find. any help please?

    I turned off the power to my apple tv whilst updating and now it will not work, i have tried to restore using usb but it says unable to find. any help please?

    Welcome to the Apple Community.
    Are you following these instructions.
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Source list, and then click Restore.

  • After mixing a project i select bounce and burn the disc that is burned plays on any cd player but when i try to burn the wav or mp3 file that was created the resulting disc will only play in a computer this also happens with video projects help please

    after mixing a project i select bounce and burn the disc that is burned plays on any cd player but when i try to burn the wav or mp3 file that was created the resulting disc will only play in a computer this also happens with video projects help please are there any settings i need to alter as it seems the wav or mp3 file i ceated is being converted to a data file somewhere between the folder and disc drive

    Same thing for a movie file.. If you want to play back the movie via a DVD and a DVD player you must create a Movie DVD  and not just burn files to a data DVD... as Data DVDs are just storage devices for files and therefore will only work with computers...
    Movie DVDs are special formats that include things like menus and special file formats.. so they can playback via a DVD Player...
    You will need a 3rd party DVD Burning app like Toast which is what i actually use.... or the more popular DVD Creator app...to create and then burn a Movie DVD that will playback on a DVD Player....
    https://answers.yahoo.com/question/index?qid=20101220205435AA70beb

  • My iphone 5 previously can connect to my Wifi at home, but now my phone can't connect to the Wifi even if it's in range , it appears ( unable to connect ) any help please ??

    My iphone 5 previously can connect to my Wifi at home, but now my phone can't connect to the Wifi even if it's in range , it appears ( unable to connect ) any help please ??

    Try reseting network settings.

  • Pple Application Suport isrequired to run itunes helper.Please uninstall itunes then installagain.  Error 2  Please help

    Apple Application Suport was not found.
    Apple Application Support is required to run itunesHelper.
    Please uninstall itunes then install again.
    Error2         Please help i did everything and still have the same problem

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • I am unable to uninstall iTunes because of this error in dialog box

    iTunes - Dialog Box
    "A network error occurred while attempting to read from the file: C;\Windows\Installer\iTunes64.msi"
    And I have no idea what to do or how to fix this.  Can anybody help please???

    "A network error occurred while attempting to read from the file: C;\Windows\Installer\iTunes64.msi"
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Error Code 2330 when opening/uninstalling iTunes

    After installing the latest version of iTunes/QuickTime, I can no longer open iTunes because while thrying to "configure iTunes" An error mess age pops up that says:
    The installed has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2330.
    Then I click ok and a dialog box comes up that says "Fatal error occured during installation." I need help because now I cannot open iTunes at all. Also, the same thing happens when I try to Uninstall iTunes.

    No one technologically saavy replied to me, but I did solve the problem and I thought I would share my own solution.
    There was a corrupt file which popped up in an error message and we simply renamed the folder it was in and tried reinstalling it again and it successfully installed!

Maybe you are looking for

  • Can users see the query plan of a SQL query in Oracle?

    Hi, I wonder for a given sql query, after the system optimization, can I see the query plan in oracle? If yes, how to do that? thank you. Xing

  • Premiere Elements 8 stürzt beim Laden ab

    Hallo, ich habe mir im Januar einen Dell Studio XPS 1640 zugelegt. Dazu habe ich mir das Adobe Elements 8 Bundle gekauft. Leider kann ich nicht wirklich Premiere Elements 8 nutzen. Wenn ich ein neues Projekt laden will und er die ganzen Daten lädt, b

  • Template Update Problems

    When i create the template I put some flash movies, I create my pages with this template and all work fine, but when I make some change in the template and after update the pages. when I open one of the pages the flash movies dont load. anyone can he

  • Is there any way to see all the bookmarked pins at once in Map App?!

    Hello! I have been making a route for my next mountaineering trip using the red pins on the map app! i have like 20 bookmarks. I could see all the bookmarks at once and it was so nice. but after I searched another place all the bookmarks dissapeared.

  • HT4623 HOW TO UNLOCK IPHONE 3GS

    plz help me to update my 3gs by unlocking it