Error 2 installing Illustrator CS4 from Web Premium

I've just spent a couple of hours trying to get Adobe Creative Suite 4 Web Premium completely installed on my work PC (the University of St Andrews, UK) using the volume licence key but I get an error when installing it. It says "Done, with errors". When I click on "More Information" I get a message saying:
Adobe Illustrator CS4 LangPack (en_GB)
Error:
Error 2.
and sure enough, everything works apart from Illustrator CS4. I read elsewhere on the forums (http://forums.adobe.com/message/2415634#2415634) about a solution, but I didn't fully understand the steps required.
I'm using an absolutely clean installation of Windows 7 Professional 64-bit (just has Windows 7, Office 2007 Professional and now Adobe CS4 Web Premium. It's installed with English (United Kingdom) region settings.
When I run the Adobe Support Advisor it says:
Issue no: id18308
Error UninstallColorProfilesRollback occurs preventing the installer from updating existing color profiles when installing the Adobe Creative Suite 4 product
Click here to read the Knowledge Base article
System Information :
Operating System = Windows 7 Professional
Locale = en
I followed the advice there, but the registry information didn't exist ("Right-click PDF Admin Settings and choose Permissions.") so I couldn't pursue that route.
When I tried to reinstall Illustrator CS4 it said that it was using "English (International)". It still doesn't work.
Any advice would be gratefully received. Or how can I contact Adobe about this directly?
Thanks
Gareth

Hi Scott.
It was not that I was unwilling to Archive and Install... I didn't catch that in your initial response and that's why I called Apple... because I did understand that the user account was corrupt. Apparently Apple is not aware of the Archive and Install fix either because that was not recommended. I am sure if it was a common fix, they would have told me about it. So, now that you have further explained how Archive and Install work, I am sure that information will be very helpful to someone else with the exact same problem. This problem, for your information, is not uncommon as I found the question many times in my quest to get an answer... so there is indeed an issue that needs to be resolved. Installing this software should have been just as easy as it was to install all the other software on my computer.
I know someone will find your response, in its entirety, very helpful. Again, thank you for your time.
Take care,

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