Error 2001 when restoring

trying to restore iphone 3. itunes is giving 'unknown error (2001)'.

This error means that iTunes cannot maintain a USB connection with the phone. It can be a bad cable, dirt in the connector, or using a hub rather than a direct connection to a USB port on the computer. Try disconnecting all USB devices except keyboard and mouse, and use a direct port, on the back of the computer if it has connections on both front and back.
If this does not resolve the problem tell us what kind of computer and operating system you have.

Similar Messages

  • HT201210 i keep getting error 3194 when restoring ??

    I keep getting error 3194 when restoring ipad help ???

    From 2nd link below.
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
        1.    Install the latest version of iTunes.
        2.    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
        3.    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
        4.    Try to restore from another known-good computer and network.
        5.    If the errors persist on another computer, the device may need service.
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • Facebook V 3.3.0.11 newsfeed only loads when Wi-Fi connection active - get error 2001 when using cellular connection

    There are a number of very recent posts regarding a Facebook error "Facebook returned an unknown error 2001" when trying to dispaly or refresh the news feed.
    For about the past 18 hours I have been experiencing the same issue; other Facebook functions (view own profile, view friends list, view photos, ...) work fine.
    What I have noticed, though, is that FB functions as expected (i.e. news feed refreshes normally) when using a Wi-Fi connection. As soon as I disconnect from Wi-Fi and connect via a mobile connection, the problem returns.
    My wife's identical phone has also been experincing this problem since yesterday.
    Both phones are Blackberry 9700 Bold, with OS 6.0 bundle1879.
    My location is Cape Town, South Africa.

    When you get to a wifi location it should work. Hopefully it will be fixed soon.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • TS3694 how do you solve a error 1015 when restoring a iphone from recovery mode?

    how do you solve a error 1015 when restoring a iphone from recovery mode?

    This error is generally exhibited when someone tries to downgrade iOS. See this support document http://support.apple.com/kb/TS3694
    This is the part you are looking for.
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported. 
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • HT1414 how do i solve error 1015 when restoring?

    how do i solve error 1015 when restoring ios using itunes?

    You find an answer somewhere else or buy a new phone.
    You can not get help here for a jailbroken phone.

  • Error 1418 when restoring

    when i plug my ipod mini into my computer my itunes tells me it has to be restored becuase it cant be used when in recovery mode. when i try to restore my ipod it has a "unknown error" and wont complete.

    First try updating iTunes to version 7.0.2. as this article explains.
    Error 1418 when restoring any iPod using iTunes 7 or later.
    Here's the iTunes download.
    iTunes download.
    Also, some people have had success trying the fix mentioned here.
    Error 1418.

  • TS3694 Error 3014 when restoring my 3GS. What do I do?

    Error 3014 when restoring my 3GS. What do I do?
    Tried to sync phone. Insufficient space by 100 mb. Removed all audio, same message when syncing, although almost 4 gb free. Backed up to iCloud,  then tried to restore when Error 3014 came up whilst restoring. What next, as restore stops at this point?

    http://support.apple.com/kb/TS3694

  • New/No memory/error 1418 when restoring

    0 GB used, 0 GB avail. error 1418 when restoring. Already reset a dozen times. Any ideas?

    Have you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later

  • TS3694 error 1015 when restore the software

    error 1015 when restore the software please give me answer

    http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US#error1015
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    Discussing jailbreaking and jailbroken devices is forbidden by the terms of service here.

  • Error 9006/When restoring, fails processing file

    Hey, I aam trying all I can to restore my iPad mini with iTunes on windows. Half way through the process, SURPRISE! Error 9006 pops up and just says an unknown error has occurred. Please, anyone at all, help!

    Hello Jcastellano1,
    Thanks for using Apple Support Communities.
    For error 9006 when restoring your iPad, it is likely some security software on your Windows PC that is preventing iTunes from connecting to Apple's servers.  Take a look at the link below for troubleshooting this issue.
    Resolve issues between iTunes and security software - Apple Support
    Cheers,
    Alex H.

  • TS3694 error 2001 when trying to restore my 2 weeks iphone 5 , not working :(

    Hello
    Since yesterday my new iphone 5 is not responding, first logo flashing, not not possible to restore in itunes (error 2001)
    please can someone help?
    genius bar used to be quick to give you appointments but now you have to wait 4 or 5 days and i need my telelphone for work
    did anyone had a similar issue?
    many thnaks guys

    Follow Resolution steps for the stated error as in the Support Doc. where you posted the query.

  • Error 2001 when trying to restore iPhone 4

    My phone crashed on me today and I am trying to fix. 
    Went to restore and getting error 2001 message.  I am not using any accessories.  The cable goes directly into my iMac.  Help!

    http://support.apple.com/kb/TS3694

  • HT201210 getting error 2001 when sync to itunes.can any one help?

    Hi
    Pluged in a iphone 4 to itunes which is the newst one and updating iphone to iso 7 the lastest one when it keeps coming up with an error 2001 and stuck onconnect to itunes ircon on iphone.
    tired to restore but keeps coming up with same error.
    can anone help?

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

  • ITunes error 1646 when restoring?

    When I click on "Restore,"  the restoring process will get to around "Preparing iPod for Restore," then it will say the iPod can't be restored - Error 1646.  Then my iPod boots up as normal and acts like nothing happened to it.  I'm using official Apple cables that came with my device.  Any suggestions?
    iTunes - Latest version as of today
    iPod Touch 4G - 6.0.1
    Microsoft - Windows Vista

    In the article Resolve iOS update and restore errors this is what it says about error 1:
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.

  • TS3694 error 3194 when restoring

    i keep getting error 3194 when i try restorig my iphone to a lower firmware and i have tried using two different computers what do i have to do to restore it ?

    YOU CAN'T DO THAT.  THAT'S WHY YOU'RE GETTING THIS ERROR.  IT IS NOT SUPPORTED.  YOU MAY HAVE DAMAGED YOUR PHONE FOR GOOD.

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