Error -2002 Bad public atom!!!!!!!!!!

How can I fix this error? What causes this? It seems to have started with the last two updates of iTunes. Now, I cannot import any of my MP4 files! This is very frustrating. Any help to resolving this would be appreciated.

When a file becomes corrupted, there's really no way to properly reverse it. If you have a backup of the content, you can try re-importing, or if you don't, you should contact the iTunes Store (as mentioned before).
You can contact them at http://www.apple.com/support/itunes/store/lostmusic

Similar Messages

How to solve error 2002: bad public movie atom found?

I have a Windows XP. I am running Quicktime 7.7.1. I have already tried uninstalling and reinstalling. I have no idea what the problem could be. When I uninstalled Quicktime the videos played fine in Windows Media Player Classic, but without sound. I don't know if thats relevant at all. I have to have QuickTime back!! Please help...if you need any more info, please ask...
Thank you!

I have the same problem
mp4s created with nero recode worked well with itunes.
Rebuilt my machine with Windows Vista installed latest iTunes and quick time and now 25% of the movies return a public atom error.
Interestingly the same movies on my network drive play OK, but if you copy them to My Videos you get error 2002 public atom (but only for the ones that I originally found did not play).
I have created new mp4s with Recode and they donot play except when moved to the network drive.
I have reinstalled quicktime and Vista with no effect.I think this is a Vista/Itunes/Quicktime compatibilty issue.
Can any one else help?
Home Build Other OS Vista Ultimate

Bad Public Atom in .mov file

I upgrade to Quicktime Pro in order to export my .mov movies taking from a Nikkon Camera. I can play the movies but when I tried to export or save for .flv format, I received this message:
"error -2002 Bad Public Atom in the movie file"
Please I need some ideas or solutions about this issue. I check in the internet and is too many people having similar problems.
Thanks

Many of the newest movie trailers hosted at Apple are encoded using the new H.264 video codec.
You should be receiving a "component not found" message because your version of QuickTime can't display the video portion of these files. The "bad public atom" message should only appear if the data structure of the .mov file has been corrupted.

Cannot add video - "Error 2002: a bad public atom was found in the movie"

Okay, I've searched around and cannot find anything that works, this is driving me crazy! I converted a file from .avi to .mp4 and am now trying to add it to iTunes so that I can put it on my iPod Touch. When I try to add the file, whether by dragging and dropping the file into itunes or going through the File menu, nothing happens - no error messages, no notifications, nothing. If I try to open the file in Quicktime I get the "Error 2002: a bad public atom was found in the movie" message.
I've tried editing the tags with Tagger, tried the AoA MP4 patch, tried moving the file to a flash drive and adding from there, tried running iTunes in XP compatibility mode... all with no effect. Please, is there anyone that knows how to fix this?

Hello,
This doesn't really solve the problem, but why don't you ask your colleague to resave or export test.3gp?
The new file will probably work. (vs troubleshooting your Windows PC can take ages, to no avail)

ITunes: Editting Meta data stuck / bad public atom

Hi All,
I've leopard with itunes 7.5 (fully uptodate)
I've some mp4 files (converted using QT pro) which play fine in QT, iTunes and my apple TV.
However, if I edit the meta data, to include TV show data, this works, but as soon as you click OK, the status box appears and says 'writing tags'
This doesn't go away. If you cancel this, the meta data appears to have been written.
However, whilst they will play in iTunes, these files WON'T play in my apple TV (sync'd) and produce an erro message in QT ro (Bad public atom)
I haven't tried writing the tags in QT (not sure if you can)
Any ideas? My movie list on Apple TV has grown exponetially recently

I'm having the same issue (under Tiger), except mine won't even play in iTunes or QT after the invalid public atom error. I was sure glad I had backups.
It doesn't happen to all files, though. Sometimes after clicking Cancel, it turns out the tags have been written and the file still plays OK (and shows up under TV Shows, which is my main aim in doing this to begin with). I haven't figured out if there's a pattern to which files are affected.
I read in another thread about looking at atoms with AtomicParsely, available here: <http://atomicparsley.sourceforge.net/>. Perhaps someone more tech-savvy than me can use that to figure out what's going on.

What is error code 2002 "Bad Public Movie Atom"

I just purchased QT 7 Pro for Windows. Installation & update correctly performed. When I attempted to import .mov file from my underwater video camera, I got the message. What do I do?

I have the same problem
mp4s created with nero recode worked well with itunes.
Rebuilt my machine with Windows Vista installed latest iTunes and quick time and now 25% of the movies return a public atom error.
Interestingly the same movies on my network drive play OK, but if you copy them to My Videos you get error 2002 public atom (but only for the ones that I originally found did not play).
I have created new mp4s with Recode and they donot play except when moved to the network drive.
I have reinstalled quicktime and Vista with no effect.I think this is a Vista/Itunes/Quicktime compatibilty issue.
Can any one else help?
Home Build Other OS Vista Ultimate

"Error - 2002 Damaged public movie atom" bla, bla, bla"

Hi,
I hope that there's someone out there that could help me with this issue that I have with iTunes.
When I try to add the taggs of each of my movies in my library, such as name, genre and poster, my iTunes 9 out of 10 times crashes. But that is not the whole thing.
When it crashes, I discover that the movies that I tried to edit were damaged by the software and none of them are playable by either VLC, WMP or QuickTime. When I try to play them in QuickTime I get the message: "Error - 2002" and something about a damaged public atom.
What is this **** and how do I recover all of my films?
Plz help!

Were these movies purchased from the iTunes Store?
Take a look at this blog post someone made -> HOWTO: Fix the "Error - 2002: a bad public movie atom was found in the movie" problem with mp4 video in iTunes / Quicktime on Vista
WTH.

ANSWER : Adding podcasts manually, with or without error 2002...

In another thread I was asking how to troubleshoot podcasts that would not download. More accurately, they would download, but be deleted automatically instead of being moved to the podcasts folder.
When I downloaded them manually and tried to add them manually, I'd get an error 2002 "bad public movie atom was found in the movie".
This is why the podcasts were not being added - iTunes would download the latest, read it and throw up an error so it would delete it.
In searching through various forums, I found that even if I did add it, I could only add it as a movie, not a podcast - this is an iTunes limitation.
Eventually, I found a solution that would get rid of the "atom" error, *AND allow me to add podcasts as podcasts!*
There is a java app called Tagger, which allows you to modify the tags of files.
So basically I download the 5 missing podcasts. I fired up Tagger and opened these files, along with one of the podcasts from the same show. This allows you to compare the two and 'fix' the missing bits in the downloaded podcasts.
You then simply 'Add Folder' where your modified podcasts are, and iTunes copies them then adds them to the correct spot in your Podcasts list.
Yay!
Further details :
http://wjarrettc.blogspot.com/2007/07/howto-fix-error-2002-bad-public-atom.html
I have to say, I'm AMAZED how many times I read that it was impossible to add manually downloaded podcasts to the "Podcasts" Menu on your iPod, and yet a simple solution exists...
Message was edited by: Mac_Dude

I'll put it in a different spin:
I have to say, I'm AMAZED how many times I read that it was impossible to add manually downloaded podcasts to the "Podcasts" Menu on your iPod, and yet a simple solution exists...but Apple won't fix it.

Error -2002: a bad public movie atom was found in the movie

I have a Nikon Coolpix L10 (about 2 years old) that records video in the .mov format.
Most of the time when I play the videos on my computer I used to get a bad flicker and the video would often freeze. When I used a video editing program I found that for every two frames of video there was a black frame.
So I thought maybe Quicktime wasn't 100% compatible with the file type or version. So after some deliberation I got Quicktime Pro and I have the newest version 7.6.5. The flicker is gone but the video still freezes.
So I tried exporting to MP4 or AVI or anything and I keep getting
"Error -2002: a bad public movie atom was found in the movie"
It wont allow me to export the video to a different format.
Sometimes when I cancel the export Windows pops up a screen that it's searching for a reason that the Export Controller stopped working.

Thank you very much for the help. I tried copying and pasting the video file that is a .mov file to my zip drive and then I tried to an .avi file. The reason for doing this is so I can edit it with microsofts windows movie maker. After I had it on the zip drive and tried to export it so I could change the file it still defaults to the error 2002 message saying there is a bad public movie atom. I have done a bunch (5) other movies from the camera and they all worked and then the last one would not. So I assume there is a random factor that happens such as file size or something in the recording that causes the random atom attack. Maybe the difference is not being a mp4. It would be great if there was a definitiion of what bad public atom was and what it meant. Computers and technology is great.
I did another search and found that a person commented on zipping the file. Well I tried to zip it from the external drive I have to my desktop and it would not work. Then I ziped the file again. Saved to a external drive then unziped it to the same external drive. From that file I then did the file export and it went fine. So the moral of the story is if the video you took is important keep searching and trying and thanks for everyones help. Why is it the vendor of the product does not post solutions? Anyway now I can go on making movies and editing them. It must be a file corruption issue so that by moving the 1's and 0's around it fixes it's self. Is it a bug with the camera recording or is a bug with quick time?

Can't add movie file / bad movie atom error

Hello,
I'm having a very strange problem. I just started within the last few days trying to organize an Itunes movie database so that I could see all of my movies streamed over my Apple TV. Most of the movie files I have been able to add with no issue, aside from the fact that they always initially get added to the "Home Movies" folder and then I have to move them into the other movie category. So then I come to one of my files which is a rip of one of my BluRay movies. It is in MP4 format, so that should be no issue. I was initially able to add the movie, and it did appear in the Itunes Home Movies section. But I didn't like the way the file was named, and I wanted to add the poster art. I right clicked and went to change what I wanted, the first being the name of the movie. Well prior to me changing the name of the movie, I had the tab option where you could add the movie art. As soon as I changed the file name, that tab went away. Well, I figured maybe I should delete the movie out of the Itunes database and try to re-add it.
Well from this point it's been downhill. Every time I try to add the file back in, it won't appear in Itunes. I then tried playing the file in VLC player, and the file appears to open, and the ticker is moving along, but there is no video or sound. Now this file played just fine before I tried to move it to Itunes. I then tried playing it via Quicktime and I get some weird -2002 bad movie atom error. What the heck is going on! I have searched the net on this error, and the fixes seem to be all over the place, and none of them have worked for me. One thread talked about the tags somehow being changed, but I cannot figure out what tags people are talking about or how to fix this. If anyone has a solution to this I would greatly appreciate that. thanks.

It is against the rules of the forum to discuss extracting from film blu rays. Blu rays used for data storage fine.
I am sure there are plenty of sites out there that can advise on the correct steps to take here.

My videos are defaulted to Quicktine and I have downloaded the latest QT player but all my movie clips now cannot be played and I get this error message Error-2002 a bad public movie atom was found in the movie.

I have used quicktime player downloads for movie clips made for equipment inspections. However in 2011 I encountered a problem when trying to view previously made movie clips that are in the quicktime player format but they won't play giving the messgae : Error-202 a bad movie atom was found in the movie,
I have downloaded the latest Quicktime player but the problem still remains. However late in 2011 when this problem was encountered I downloaded the the latest QT player download and then could play the movie clips but now the problem is back.
How do I fix this problem.
Regards
Richard

Hello,
This doesn't really solve the problem, but why don't you ask your colleague to resave or export test.3gp?
The new file will probably work. (vs troubleshooting your Windows PC can take ages, to no avail)

Bad public movie atom

I have a couple of clients trying to use FCS client at home over our secure company network with very limited success. Mostly they receive constant "caching" messages. I am telling them that I cant guarantee them they can do this at home but one of them received the message "bad public movie atom was found". Can anyone help with the diagnosis of this problem?

Over what protocol are you allow the remote users to hit Final Cut Server?
Also, what ports are available from the remote users systems to the server running FCS? At minimum, 8821 and 8826 need to be open for the client to work properly.
- James Heliker

[HELP] Error -2002

I just got and converted an episode of southpark. I used videora Ipod Touch Convertor. Now when ever I go to open it in QuickTime a message appears saying
'Error -2002: a bad public movie atom was found in the movie (216.mp4)'.
If I try to open it up in iTunes nothing happens at all. This movie is not corrupt becuase it opens up perfectly in Nero. I took a screen shot of the message that appeared.
http://i128.photobucket.com/albums/p176/stefonalfaro/Untitled-1.jpg

When I had this error the fix was to make sure PHP new where to find the mysql socket. In your PHP config look for the mysql section and the lnie for setting the socket. Most likely the socket will be /tmp/mysql.sock, but depending on how mysql was installed it could be elsewhere. Apple's mysql that comes with OS X Server uses /var/mysql/mysql.sock.

An invalid public atom was found. *** is an invalid public atom?

While trying to export a movie, at the end of exporting, i get the message...an invalid public atom was found...
That kills the export job i just spent 2.5 hours waiting on (all HD video files, big export job)
Does anyone know what an invalid public atom is and how to deal with them, get rid of them, get around them...or otherwise stop them from killing my exports?

I'm having the same problem. It must because of a recent QuickTime update. I suspect the iTunes 10.5 update is the culprit. I shoot with a FireStore (FS-C) and have 5 Macs that can no longer read any of the .mov files. All the Macs (MacBook,Pro 8,3 / MacBookPro 8,2 / MacBookPro 5,2 / MacBookPro 2,2 / MacMini 4,1) are running 10.6.8 and all were capable of reading the FireStore files...until very recently. The last footage I edited was on October 9th. Somewhere between then and today (October 25th), an Apple update made the .mov files unopenable. When I try to play the files in Final Cut Pro (7.0.3), I get a "General Error" message.
I've installed VLC and the files will all play properly in the VLC player, so the files themselves are intact.
UPDATE: Yes, the problem stems from a recent QuickTime update. This has been confirmed in the following support notice from VITEC:
http://www.focusinfo.com/dynassets/documents/downloads/MACOSX_Supp_Anncmt_10.21. 11.pdf
I'm going to try downgrading my installed QuickTime and I'll post the results.
MattLTH

A error of "bad DTD declaration"

Hi
when i use XDK for 9i(solaris) to parse the "xxxx.xml",
a error of "bad DTD declaration" (XMLERR_BAD_DTD) always be displayed. but when i get rid of the fragment of "<!DOCTYPE .... >" ,all of the parsing is correct.
why ?
regards,
donald
the fragment of "xxxx.xml" is follow as:
<?xml version="1.0" encoding="UTF-16"?>
<!DOCTYPE NewsML PUBLIC "urn:newsml:iptc.org:20001006:NewsMLv1.0.dtd:1" "../DTD/NewsMLv1.0.dtd" [
     <!ENTITY % InContent SYSTEM "../DTD/InContentv1.0.dtd">
     <!ENTITY % Kddata SYSTEM "../DHDTD/KdDHKgMLv1.0.dtd">
     %InContent;%Kddata;
]>
<NewsML>
<InContent version="1.0">
</InContent version="1.0">
</NewsML>
the fragment of source is follow as:
if (!(xctx = xmlinitenc(&ecode, (const oratext *) 0,(const oratext *)0,
(void (*)(void *, const oratext *, uword)) func1,
(void *) 0, (const xmlsaxcb *) 0, (void *) 0,
(const xmlmemcb *) 0, (void *) 0,
(const oratext *) 0)))
if (ecode=xmlparse(xctx,(oratext *)argv[1],(oratext *)0,
XML_FLAG_VALIDATE | XML_FLAG_DISCARD_WHITESPACE))

Can you provide the complete xml and dtd files?

Error -2002 Bad public atom!!!!!!!!!!

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