Error 201 while downloading CC trial.
Help! i really want to try out CC, but everytime i try to download it it gets about halfway and then gives me roar 201. Does anyone know of a way to fix this? (i am running OS X 10.10 on a macbook pro)
Eventually, this helped me:
See http://support2.microsoft.com/kb/813444
"You cannot log in to or connect to secured Web sites in Internet Explorer"
The last step "method 7" helped me:
Start a command prompt as administrator, then type:
sfc /scannow
I hope this helps someone and saves time to search!
@Adobe: please add a list of concrete steps to check when error 201 occurs.
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1. Photoshop 14.2.1 is now two releases out of date. You might want to go to your Creative Cloud application and ask it to install Photoshop CC (2014). Earlier this year Adobe released 2014.0 as a separate install that can live side by side with 14.2.1. Then just a few days ago they released 2014.1 as an in-place upgrade to 2014.0.
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Win 7 / System Update 4 "An error occurred while downloading packages" Please review LOG?
Team Lenovo,
I am having problem with TVSU 4.0 on a Windows 7 64 bit system where it gets to about 17-18% and consistently gives me "An error occurred while downloading packages"
I've made sure no firewalls are active. Am not using an Proxy servers and have turned off "automatically detect settings" in Internet Options. I've tried to uninstall and reinstall and no change. I've also tried to run as an Administrator and no luck either.
I reviewed the logs that are located at:
C:\Program Files (x86)\Lenovo\System Update\logs
I've highlighted in BOLD the entries below I feel may be the issue, but not sure how to resolve it. I did notice download.lenovo.com link when I try to reach it directly shows file not found???
[ThinkVantage System Update build: 2009-10-19 4.00.0024] 2/5/2011 4:13:45 PM
Info 2011-02-05 , 04:13:45
at Tvsu.Environment.EnvironmentManager..ctor()
Message: Starting Environment Manager...
Info 2011-02-05 , 04:13:45
at Tvsu.Nls.NlsResources..ctor()
Message:
The active language is: EN
The default language is: EN
The OS language is: EN
The language loaded type is: OS
Severe 2011-02-05 , 04:13:45
at Tvsu.Sdk.SuSdk.StartApplication()
Message: Application runs with the framework: 2.0.50727.4952
Info 2011-02-05 , 04:13:45
at Tvsu.Engine.DataBase.InitializeDataBase()
Message: Initializing the DataBase from file: updates.ser
Warning 2011-02-05 , 04:13:45
at Tvsu.Gui.Util.Tools.get_SystemVendor()
Message: The vendor was resolved to THINK
Info 2011-02-05 , 04:14:11
at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
Info 2011-02-05 , 04:14:11
at Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Direct connection found
Info 2011-02-05 , 04:14:11
at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
Message: Connection type set to DIRECT in ConnectionSettingsBean
Info 2011-02-05 , 04:14:11
at Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelloProcess
Info 2011-02-05 , 04:14:11
at Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelloProcess
Info 2011-02-05 , 04:14:11
at Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelloProcess
Info 2011-02-05 , 04:14:11
at Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
Message: The chm help file is already present in the system
Info 2011-02-05 , 04:14:11
at Tvsu.Engine.Process.HelloProcess.Start()
Message: The test.properties file was not found, the normal Hello process will continue.
Info 2011-02-05 , 04:14:11
at Tvsu.Engine.Process.HelloProcess.Start()
Message: HelloProcess Started
Info 2011-02-05 , 04:14:11
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Client level: HelloLevel_8_05_80
Info 2011-02-05 , 04:14:11
at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_05_80.xml
Info 2011-02-05 , 04:14:11
at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded to-> C:\Program Files (x86)\Lenovo\System Update\session\system\SSClientCommon\HelloLevel_8_05_80.xml
Info 2011-02-05 , 04:14:11
at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Connection settings bean found for download.lenovo.com
Info 2011-02-05 , 04:14:11
at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
Message: Connection type set to DIRECT in ConnectionSettingsBean
Info 2011-02-05 , 04:14:11
at Tvsu.Engine.Process.HelloProcess.Start()
Message: UDF download status is -> Failed
Severe 2011-02-05 , 04:14:11
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Could't connect to the HelloServer, no UDF file was downloaded
Info 2011-02-05 , 04:14:11
at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather minimal.....
Info 2011-02-05 , 04:14:11
at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
Message: Setting PROCESSING status.
Info 2011-02-05 , 04:14:11
at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2011-02-05 , 04:14:11
at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info 2011-02-05 , 04:14:14
at Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2011-02-05 , 04:14:14
at Tvsu.Engine.Process.HelloProcess.Start()
Message: MTM received from eGather: 4389AB8
Info 2011-02-05 , 04:14:14
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Data to be set in the Environment Manager to use with Quest:
QOS (Quest OS): Windows 7
QOSLang (Quest language): EN
MTM: 4389AB8
Info 2011-02-05 , 04:14:14
at Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelloProcess
Info 2011-02-05 , 04:14:14
at Tvsu.Engine.Task.Task.Start()
Message: The process HelloProcesshas been finished.
Info 2011-02-05 , 04:14:14
at Tvsu.Engine.Task.Task.StartExecution()
Message: PostTask
Info 2011-02-05 , 04:14:14
at Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Return the System Properties
Info 2011-02-05 , 04:14:14
at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
Message: Get Applicable Updates
Info 2011-02-05 , 04:14:14
at Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelpCenterQuestProcess
Info 2011-02-05 , 04:14:14
at Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelpCenterQuestProcess
Info 2011-02-05 , 04:14:14
at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
Message: Setting DONE status.
Info 2011-02-05 , 04:14:14
at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
Message: Setting PROCESSING status.
Info 2011-02-05 , 04:14:19
at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Creating a new Connection Settings Bean instance to Host: www-03.ibm.com
Info 2011-02-05 , 04:14:19
at Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Direct connection found
Info 2011-02-05 , 04:14:19
at Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelpCenterQuestProcess
Info 2011-02-05 , 04:14:19
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchEgather()
Message: Launching Egather
Info 2011-02-05 , 04:14:19
at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather complete.....
Info 2011-02-05 , 04:14:19
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: Launching HelpCenter
Info 2011-02-05 , 04:14:19
at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysreco""" -silent -local -section SYSTEM_SUMMARY REGIONAL_SETTINGS SMBIOS_INFORMATION Firmware_Information Installed_Software SMBIOS_INFORMATION DEVICE_DRIVERS_AND_SERVICES IDE_DEVICE_INFORMATION DEVICE_MANAGER_SETTINGS -p device_manager enable_hardwareid /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2011-02-05 , 04:14:19
at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info 2011-02-05 , 04:14:19
at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
Message: Setting QuestResponse Path to: C:\Program Files (x86)\Lenovo\System Update\session\QuestResponse.xml
Info 2011-02-05 , 04:14:19
at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
Message:
Quest Url: https://www-03.ibm.com/pc/support/services/questquery/pc_support_services_questquery_viewer_EDAPortB...
Info 2011-02-05 , 04:14:19
at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Message: Uri to download-> https://www-03.ibm.com/pc/support/services/questquery/pc_support_services_questquery_viewer_EDAPortB...
Severe 2011-02-05 , 04:14:19
at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Message: Unexpected exception setting the request-> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><soapenv:Header/><soapenv:Body><p869:getDescriptors xmlns869="http://www.ibm.com/xmlns/prod/pc/esupportda/binding/20041013"><agent>TVSUWeb/1</agent><queryValue>4389AB8</queryValue><os>Windows 7</os><osLanguage>EN</osLanguage></p869:getDescriptors></soapenv:Body></soapenv:Envelope>
Exception:
Message: The underlying connection was closed: An unexpected error occurred on a receive.
Type: System.Net.WebException
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Info 2011-02-05 , 04:14:19
at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
Message: Exception setting the request content
Info 2011-02-05 , 04:14:19
at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
Message: Tvt.FileDownloader.DownloadException
Exception setting the request content
at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
at Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
Exception:
Message: Exception setting the request content
Type: Tvt.FileDownloader.DownloadException
at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
at Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
Severe 2011-02-05 , 04:14:19
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: Exception setting the request content
Type: Tvt.FileDownloader.DownloadException
at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
at Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Info 2011-02-05 , 04:14:19
at Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelpCenterQuestProcess
Severe 2011-02-05 , 04:14:19
at Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException setting the request content
Exception:
Message: Exception setting the request content
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.Start()
at Tvsu.Engine.Task.Task.StartExecution()
Info 2011-02-05 , 04:14:20
at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
Message: Setting FAILED status.
Info 2011-02-05 , 04:14:20
at Tvsu.Gui.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: Exception setting the request content
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.StartExecution()
at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
at Tvsu.Gui.Util.ProgressThread.InitSearch()
Info 2011-02-05 , 04:14:20
at Tvsu.Gui.FlowScreens.Messages.ShowMessage(String message, String title, String mastheadtext, MessageType t, Boolean check, IWin32Window owner)
Message: Showing ERROR Message: < An error occurred while downloading packages.Thank you for the reply. I already have NET. Framework 4.x installed and I stil have the same problem.
I looked at the logs again and I believe the issue is that I can not download this file:
https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_05_80.xml
Can someone try that link and see if they get anything? I keep getting in my browser "file not found".
at Tvsu.Engine.Process.HelloProcess.Start()
Message: HelloProcess Started
Info 2011-02-07 , 09:23:47
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Client level: HelloLevel_8_05_80
Info 2011-02-07 , 09:23:47
at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_05_80.xml
Info 2011-02-07 , 09:23:47
at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded to-> C:\Program Files (x86)\Lenovo\System Update\session\system\SSClientCommon\HelloLevel_8_05_80.xml
Info 2011-02-07 , 09:23:47
at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Connection settings bean found for download.lenovo.com
Info 2011-02-07 , 09:23:47
at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
Message: Connection type set to DIRECT in ConnectionSettingsBean
Info 2011-02-07 , 09:23:47
at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
Message: Setting PROCESSING status.
Info 2011-02-07 , 09:23:47
at Tvsu.Engine.Process.HelloProcess.Start()
Message: UDF download status is -> Failed
Severe 2011-02-07 , 09:23:47
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Could't connect to the HelloServer, no UDF file was downloaded -
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There is an exclamation mark and a warning triangle on the picture. I am only able to test on my ibook as my Imac is out of action.
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*An add on [https://addons.mozilla.org/en-us/firefox/addon/live-http-headers/ Live HTTP Headers]
*[http://www.telerik.com/download/fiddler Fiddler]
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Hi guys,
If i already have my application deployed and exploded in ../tmp/_WL_user , when I restart the managed server it will try to download again the files from the upload directory in the Administration Servers? (I'm using stage mode).
Sometimes I got the following error:
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It is plugged in of course isn't it.. no nasty join wireless anywhere??
The best way to work around these sort of problems is to simplify the network.. Plug each device directly into the main router.. by ethernet. You can trigger the firmware upgrade by wireless but use ipad or iphone version of airport utility and see what happens. -
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