Error 2041 : invalid sample description (mp4 video file)

What does this error mean? I emailed a video clip to 2 different computers. The computer running windows2000 and quicktime player v6.4 plays the clip just fine. The computer running Windows Vista Home and quicktime player 7.4.5 gives the above error.... what is the problem ?

I had the same problem few days ago.
It appears that MP4 format is a lot restricted, and Quicktime/iTunes does not communicate a lot about that. Tipically, Quicktime does not think that MPeg 4 + MP3 is an acceptable MP4 compination.
To make them a lot more permissive, just try to rename the file extension to .m4v, it'll do the job in many cases, and worked for me on a lot of files.
Best regards

Similar Messages

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    It appears that MP4 format is a lot restricted, and Quicktime/iTunes does not communicate a lot about that. Tipically, Quicktime does not think that MPeg 4 + MP3 is an acceptable MP4 compination.
    To make them a lot more permissive, just try to rename the file extension to .m4v, it'll do the job in many cases, and worked for me on a lot of files.
    Best regards

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    To make them a lot more permissive, just try to rename the file extension to .m4v, it'll do the job in many cases, and worked for me on a lot of files.
    Best regards

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