Error -208 : There was an error in the music store

This is truly getting old. I made the jump from 5.0.1 (which had sound problems) to 6 last night. I can play my music I imported from CD just fine (skips every now and then). But, when I try to play any of the music I paid handsomely for through iTunes, I first got other errors. Now, this morning, it's Error -208: There was an error in the music store.
What is the problem here?
Is the problem with the music store or with iTunes 6?
When can a truly working fix be expected?
Whatever happened to Apple's QA? Every upgrade of iTunes since 4.7 causes more and more problems. I'm embarassed because I recommended a friend buy the new iPod two weeks ago. He's probably cussing me out left and right at the moment. And, these problems aren't just relegated to us Window's folk - the Mac folks are having their share of problem as well.
I am running on Windows 2000 SP 4 on an ASUS motherboard with 1GB RAM. I meet the minimum recommended requirements.
When can I expect the situation to be remedied?

Ok. I read just about everything on in this discussion group and Apple notes.
I then declared all out war on this this evening. I won.
Here's what I did:
1. Assumption - you have Norton AV or Norton System Works installed. I suppose it will work if you have NIS installed.
2. Removed ALL my anti-spyware programs (i.e. Spybot 1.3 and Microsoft's Anti-Spyware).
3. Rebooted.
4. Opened up Norton AV settings in Norton System Works and selected Internet Worm Protection.
5. Under Applications - Added iTunes and iTunes Helper. Set operation to PERMIT ALL.
6. Under "General Rules", I added a new rule named "iTunes".
7. Under the "Communications Tab", I added a rule to allow UDP traffic to both local and remote ports 5353.
8. Rebooted.
9. This time, when the system started, I got a message indicating that "application iTunes is trying to access the internet." Clicked on "Remember and allowed the operation.
At this point, things started working.
The removal of the Anti-spyware programs MAY or MAY NOT be necessary. I will add them back in to see if they make any difference or not.
Now - Apple, my suggestion to you is to PUBLISH the ports and protocols and network targets. I was only able to gleam the ports used because Sygate indicated that iTunes was using UDP port 5353 to communicate.
Anyway, for those of you with this problem and are running ANY of the programs mentioned here, try my recommended course of action.
Charles
P.S. Now, I need to figure out what causes the occassional skip/stutter. But, my iTunes is working.

Similar Messages

  • I have IMovie 10.0.03 on my computer there was an update on the app store this past Friday which crashed after attemptin This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

    I have I movie 10.0.03 on My Mac  On Friday there was an update on the App store which crashed Mid Download, Now when I try and retry the download I get the Following error message,This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled< has anyone else had this problem??  Very Frustrating  Thanks.

    Well then you have the latest version of iMovie.
    Not sure how to explain the rest of your question.
    Matt

  • When trying to purchase anything on iTunes I am getting an error message (there was a problem with the itunes store. Please try later -42408).  Why is this?

    When trying to purchase anything on itunes I am getting an error message.  (There was an error in the itunes store.  Please try later - 42408)   Why is this?

    poppypower wrote:
    When trying to purchase anything on itunes I am getting an error message.  ...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT1725 I downloaded a move Twice as there was a interruption to the apple store, how do i get a refund for purchasing this movie twice. 13.99

    How do i get a Refund on a purchase.

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT203200 I purchsed 2 albums and was charged for both, but only one downloaded to my Itunes account. The Billy Joel album did not even offer to download. It said there was a problem with the store at the end of the purchase.

    I recieved an error message during the purchase of an album, stating there was a problem with the apple store purchase. It led me to believe that the purchase did not go through, aas it never downloaded. A susequent purchase did go through and downloaded. How dod I retrieve the lost purchase?

    Have you received email receipts for them and/or do they show in your purchase history : http://support.apple.com/kb/HT2727
    They might just be temporary holding charges which will disappear off your card within a few days or so.
    If they do appear in your purchase history then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work (or if they are 'proper' charges but nothing appears on your history) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    For your credit card not being accepted (it is a credit card, not a debit card ?), then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • For those experiencing problems connecting to the Music Stor

    I sent the following comments through feedback to Apple:
    Since upgrading to iTunes 6 I've lost the ability to connect to the Music Store. I can browse, but I can't buy anything. I get an error message (-9813). I went to discussions to see if I was the only one having this problem, but I see that many people are experienging it.
    I went to iTunes support, and followed the troubleshooting steps stated there:
    http://www.apple.com/support/itunes/musicstore/connect/
    but it didn't work.
    I then noticed that not only I wasn't able to connect to ITMS, but the same problem occurred when I tried syncing my computer with my iDisk (Through system preferences), and also when I tried to connect to home page through iPhoto, or when I try to backup to my iDisk (using Backup 3).
    I first thought, as many in these discussions, that there is a problem with the Music Store, but I think the problem seems to be .mac related. And more precisely, with port 443, which is the port used for SSL and HTTPS connections.
    Speaking of HTTPS, let me tell you that when I try to connect to a HTTPS site, like the Apple store, for example, I get a message stating that Safari doesn't recognize Apple's own certificate to grant access to that page.
    I also thought the problem could be with my ISP, but I've been working with it for a long time now and never experienced a problem with it. Everything started happening after upgrading to iTunes 6.
    I have no idea how to correct this problem, I believe I'm not the only one.
    Juan

    Try this
    Cannot Access the Internet If Proxy Settings Are Incorrect
    for the bar constantly loading, when that happens I click on the button to sign in (looks like an email address).

  • I can access the music store but i cant purchase music

    when i access the music store and i go to buy music it sends me an 11503 message saying "Cannot purchase Unknown an unknown error occured (11503) There was an error in the music store try again later" What is this and how do i fix it... itunes refuses to send me a response can someone please help me?

    i have got almost the same thing!! i purchased music
    and i have a slow connection because i have dial up
    but when i got disconnected i got back online and
    when i went to cont. downloading the music it gave me
    2 diffrent errors!! error (502) and error (5555)!! so
    what are these?? someone help me!!
    Same exact error messages I got music store must be down

  • Help - I can't connect to the Music Store anymore

    Today I have had the message "iTunes could not connect to the Music Store. The network connection was reset." This was after it tried for a few minutes. Everything else - playlists, accessing Gracenote CDDB for CDs, playing my songs - seems to be working fine. (It's iTunes 6.0.4).
    It's seems to be suggesting I have an internet connection problem, but I don't! Safari, Mail, limewire, they're all working fine.
    It all happened after I pressed the 'See All' arrow next to the 'Just For You' selection on the front page (which I've never tried before). Earlier today I had a problem with one CD which wouldn't read one track properly which meant I had to 'force quit' iTunes, but I was able to access the Music Store when I relaunched, or at least the front page anyway.
    Since then I have repaired permissions, restarted, but the problem is still there. I have tried other user accounts and the problem is in all accounts. I have had a look in /Library for Preferences or Application Support folders at the System level that might be the problem, but there aren't any. What do I do now - reinstall iTunes 6 (if I still have the DVD)? What happens to all my playlists and songs and purchases and previews etc if I do that?
    iMac G5 17" 1.5Gb RAM   Mac OS X (10.4.9)  

    Ok, this is an update and then I'm going off to bed, so if anyone has any bright ideas I will see them first thing.
    I now wonder if limewire may be the problem, even though it is 'listening' currently on port 33782 which is nowhere near to iTunes or anything else for OS X. Why? Because up until today, I could only connect to limewire during the daytime - evenings and weekends it wouldn't connect and discussion forums suggest that tiscali (my ISP) is one of the worst offenders for blocking UDP traffic at peak times and may be specifically targeting limewire. Today, when I have had the problem with iTunes Music Store, I have been able to connect to limewire all day and all evening, no problems.
    However the problem with this theory is that when I could connect previously to limewire only during the day, I could still connect to the Music Store as well at the same time. So it may be irrelevant.
    I have checked everything else from the article - the discussion boards, keychain access, firewall, it all checks out. So if anyone has any ideas about this, I'd be very happy.
    iMac G5 17" 1.5Gb RAM   Mac OS X (10.4.9)  

  • Hi, I am trying to update an iPhone 4 from iOS 4.3.3 to iOS 7.0.4, and every time I try to update it comes up with an error message saying that there was a problem because the network connection was reset. Is there any way I can get past this and update?

    The full message said:
    There was a problem downloading the software for the iPhone "Judy's iPhone 4". The network connection was reset.
    Make sure your network settings are correct and your network connection is active, or try again later.
    I am trying to update the iPhone for my grandmother, Judy, as I am leaving for Paris on Wednesday night and we want to have Facetime installed on her iPhone before then, so we can stay in contact with each other. It is the simplest way for this to happen but the program simply will not allow me to update her iPhone.
    Is there any way to get past this error and update her iPhone? Any help will be greatly appreciated.

    Dear Jody..jone5
    Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
    Goodluck
    Atousa

  • When i click on an excel or word file in 2007 the program begins to open but then an error message says There was a problem sending the command to the program

    when i click on an excel or word file in 2007 the program begins to open but then an error message says There was a problem sending the command to the program.
    i am using office2007  with windows7 premium home edition.  i have checked file associations., all DDE settings. i have even tried this in safe mode. the same thing happens. please note once i see the error. i can then go back to the file click on
    it a second time and it WILL open. AND i can open any file if i open excel and and find the file from there. i uninstalled and re-installed office 2007 from scratch. And i checked the compatibility mode (all un-checked) still the problem persisits. this is
    a real PITA.   anyone have any solution for this? Thanks 
    ken yanow

    Hi,
    Have you try to un-select the Ignore other applications that use Dynamic Data Exchange (DDE) setting?
    Click the Microsoft Office Button, and then click Excel Options.
    Click Advanced, and then click to clear the Ignore other applications that use Dynamic Data Exchange (DDE)
    check box in the General area.
    Click OK.
    If the problem cannot resolve, the Run as administrator may selected.
    Go to Office default install location: C:\Program Files\Microsoft Office\Office12.
    Right-click EXCEL.EXE > Properties >
    Compatibility tab.
    Under Privilege Level, uncheck Run this program as an administrator
    check box.
    Best regards.
    William Zhou
    TechNet Community Support

  • Unable to Update iPhoto after upgrading to Maverick.  Error "There was an error in the App Store. Please try again later. (20)".  Please help.

    Hello,
    I just updated my software to Mavericks and I have been trying to update iPhoto on my system without success.  Error from App Store is "There was an error in the App Store. Please try again later. (20)".
    Can anyone help with this please.
    Thank you.

    Try this:
    Make sure this checkbox is checked in the System/Sharing preference pane:
    If it is, uncheck it and then recheck and try ordering again.
    OT

  • Error message when installing updates. "There was an error in the App store. Please try again later" (20)

    I've been trying to install recent updates for numbers, pages, and keynote, I get a message that says "There was an error in the App store. Please try again later." (20).  I tried several times over the last few days and continue to get the same error  message.
    Kat

    Thank you Catherine & MrToaster - Yes - I've just updated to my new credit card. All the details were correct, inc authorisation code but App Store kept prompting me to update iMovie then, not allowing me to (There was an error in the App Store. Please try again later. (20)).
    Your advice worked - I logged out and in again.
    The problem is that I'll definitely have forgotten your tip when my card next expires!

  • I am trying to download Yosemite. Repeatedly getting message:There was an error in the App Store. Please try again later."

    I am trying to download Yosemite. Repeatedly getting message:There was an error in the App Store. Please try again later."

    That cryptic error message might mean that the payment information in your account is invalid. Check with your credit-card issuer to see whether a charge was denied. If not, see below.
    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

  • When I try to open contacts from the icloud control panel on my windows 7 PC, I get an error message: can't load contacts. There was a problem loading the application.

    When I try to open contacts from the icloud control panel on my windows 7 PC, I get an error message: can't load contacts. There was a problem loading the application.

  • Excel won't open and error message There was a problem sending the command to the programe

    Hi there
    I'd be grateful for your help.
    I've just bought a new laptop and installed Office 2013.  I used Excel 2013, did what I needed to do and saved it.  This was 5 days ago.
    Today, I've tried opening the file from my desktop and get the error message 'There was a problem sending the command to the program'.
    And when I try to open Excel to do the DDE fix, which seems to be the best suggestion, I can't open Excel at all.  I've tried to get into it from the Apps screen.
    Any help would be gratefully appreciated.
    Thanks

    Don't seem like this can be fixed so I went back to version 6.0.2 which works good.
    I have Chrome now as my default browser and will not use fire fox until they fix it!
    Chrome works great!

Maybe you are looking for

  • My husband and I have separate iTunes accounts, we would like to consolidate to one to save storage space, how do we.

    We have separate itunes accounts, one macbook pro and separate phones and ipads.  We'd like to consolidate to one itunes.  What are the pros and cons, and how do you do it?

  • Update of cost in the material master

    Hi all, From the purchasing point of view,In the normal process Cost in the Material master gets updated from purchasing documnents automatically.In this case,manually if the cost is changed in the purchase order affects the cost in the material mast

  • Insignia 22" LCD TV Flashes

    I have noticed twice now that when my Insignia LCD TV is turned off it has done a sudden "flash" as if the monitor is going to go on.  This happens on its own.   I recently had Direct TV set-up and did not know if this is related to the situation. Wh

  • Table name for  the field PROZT

    Hi all , I  need the tablename for the field prozt which is used as the Weighting Percentage in the org.assizenmrnt infotype 0001. Plz help me . Thanks in Advance . Arun.

  • Correct version of Memory analyzer

    HI I have installed the memory installer from https://www.sdn.sap.com/irj/sdn/wiki?path=/display/java/javaMemoryAnalysis&. And I have also gone through the 10 min video course available at https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/librar