Error 2203 when trying to re-install Elements 12

I am trying to re-install Elements 12 on my HP laptop running Windows 8. I get most of the way through the install and I get "Error 2203 Process cannot access the file because another process has locked a portion of the file".
I have had both Elements and Premier Elements working on this 4 month old laptop until the laptop screwed up. HP fixed it under warranty but wiped the hard drive clean. They re-installed my data (pics and vids) but they left my programs for me to re-install.
I have tried to finish the install a little later and after a re-start but keep getting the same error. I have tried to uninstall what did get installed but it won't let me do that either! Help please!

Hi.  Thanks for coming back to me.  I am using Mountain Leopard (OSX 10.6.8).  Had major problem and have re-formatted my H/D and re-installing software.  Must have lost a file in the process.  Would upgrade to Lion only I have a lot of vital data in Officeworks, but that is incompatible with Lion.

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