Error 23 when trying to restore

Yesterday my phone just stopped working and said "No Sim" immediately after I had made a phone call.  After turning the phone off and on several times it then told me to connect to ITunes.  I have tried connecting to ITunes but it comes up with an Error 23...what is happening - I can't do anything with my phone now - cant even turn it off.

Error 23 is a hardware failure on your phone. You will not be able to restore your phone with a hardware failure. To confirm, try restoring on a different computer. If you get the same error, this would tend to confirm your phone has suffered a hardware failure.

Similar Messages

  • Ipod nano gets unknown error -48 when trying to restore

    Hi All
    My Ipod nano gets unknown error -48 when trying to restore and download the software update. Specifcally, when I connect my ipod, I get a message saying itunes cannot access the ipod and that I should restore it. I go the the ipod tab, hit the restore button and the download begins (approx 16mb). The download completes, and then I get this message :
    There was a problem downloading the ipod software for the ipod "ipod". An unknown error occurred (-48).
    Please help !!!!!

    Even though not specifically listed, try the steps here:
    http://support.apple.com/kb/TS1372
    If you know someone with an XP windows machine try the reset utility on their computer.

  • I have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?

    i have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?

    When you restore, which error # appears?

  • Getting error -34 when trying to restore my ipad

    I am getting an error (-34) when trying to restore my backup to my ipad after update to ios 5.  Seems to be the same issue as:  https://discussions.apple.com/thread/3374362
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    Thanks,
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    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.

  • HT201412 My Ipad is not responding.  It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

    My Ipad is not responding.  It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • HT201210 what is error (1618) when trying to restore an iphone 5

    what is error (1618) when trying to restore an iphone 5???

    Try uninstalling iTunes, restart your computer and re-install iTunes.

  • Error -1 when trying to restore and update iphone 4s

    After trying to update to new software 5.1 i got Error -1 when trying to restore and update iphone 4s via itunes

    here part of iphone upadate log may help, i could not post all log it's too long
    update_baseband: requesting baseband firmware data
    update_baseband: received data from host (11207986 bytes)
    update_baseband: performing next update stage
    bbupdater: BEGIN: Perform stage at second
    bbupdater:           BEGIN: Sending 1 Images
    bbupdater:                     Waiting for Hello...bbupdater:                     OK
    bbupdater:                     Hello received boot mode:  ETLSAHModeMaverick
    bbupdater:                     Hello response boot mode:  ETLSAHModeMaverick
    bbupdater:                     Hello reserved fields:  02
    bbupdater:                     Starting Maverick Protocol
    bbupdater:                     Sending Erase Response: Length 12 Type 161
    bbupdater:                     Erase EFS 0
    bbupdater:                     Checking Manifest Request: Length 40 Type 162
    bbupdater:                     Sent Manifest with length 586
    bbupdater:                                DBL_HASH: 00 00 00 00 00 00 00 00 0000 00 00 00 00 00 00 00 00 00 00
    bbupdater:                               OSBL_HASH: 00 00 00 00 00 00 00 00 0000 00 00 00 00 00 00 00 00 00 00
    bbupdater:                               AMSS_HASH: 00 00 00 00 00 00 00 00 0000 00 00 00 00 00 00 00 00 00 00
    bbupdater:                     Sending Hash Response: value 1  success 1
    bbupdater:                     Disconnecting...bbupdater:                     OK
    bbupdater:                     Waiting for Hello...bbupdater:                     OK
    bbupdater:                     Hello received boot mode:  ETLSAHModePending
    bbupdater:                     Hello response boot mode:  ETLSAHModePending
    bbupdater:                     Hello reserved fields:  02
    bbupdater:                     Sending Image 'OSBL'...
    bbupdater:           0x6e050 of 0x6e050 (100 percent)
    bbupdater:
    bbupdater:                     Took 0.229405 seconds
    bbupdater:                     Disconnecting...bbupdater:                     OK
    bbupdater:                     Waiting for Hello...bbupdater:                     OK
    bbupdater:                     Hello received boot mode:  ETLSAHModeComplete
    bbupdater:                     Hello response boot mode:  ETLSAHModeComplete
    bbupdater:                     Hello reserved fields:  02
    bbupdater:                     Sending Image 'ELF'...
    bbupdater:           0x32000 of 0x12c0000 (1 percent)
    bbupdater:           0x6013f of 0x12c0000 (2 percent)
    bbupdater:           0x885000 of 0x12c0000 (45 percent)
    bbupdater:           0x1085000 of 0x12c0000 (88 percent)
    bbupdater:           0x119b000 of 0x12c0000 (93 percent)
    bbupdater:           0x12b1000 of 0x12c0000 (99 percent)
    bbupdater:           0x12c0000 of 0x12c0000 (100 percent)
    bbupdater:
    bbupdater:                     Took 6.138110 seconds
    bbupdater:                     Disconnecting...bbupdater:                     OK
    bbupdater:           END: Sending 1 Images
    bbupdater:           Waiting 4 seconds...bbupdater:           OK
    bbupdater:           BEGIN: Preparing Initial stage
    bbupdater:                     Requested boot mode:  kBBUBootModeNone
    bbupdater:                     Creating transport, attempts remaining 0...bbupdater:                     OK
    bbupdater:                     Modem booted
    bbupdater:                     Ping failed, 9 tries left
    bbupdater:                     Ping failed, 8 tries left
    bbupdater:                     Ping failed, 7 tries left
    bbupdater:                     Ping failed, 6 tries left
    bbupdater:                     Ping failed, 5 tries left
    bbupdater:                     Ping failed, 4 tries left
    bbupdater:                     Ping failed, 3 tries left
    bbupdater:                     Ping failed, 2 tries left
    bbupdater:                     Ping failed, 1 tries left
    bbupdater:                     Ping failed, 0 tries left
    bbupdater:           END(kBBUReturnIOError): Preparing Initial stage
    bbupdater: END(kBBUReturnIOError): Perform stage at second
    send_bbupdate_status: sending baseband update status to host
    update_baseband: bbupdater error: kBBUReturnIOError
    0: RamrodErrorDomain/3ec: update_baseband: failed to perform next stage
    1: BBUpdater/10
    unable to convert ramrod error 1004
    attempting to dump restore log
    writing log file: /mnt1/restore.log

  • HT201413 How do i resolve error 47 when trying to restore iPhone3Gs?

    How do i resolve error 47 when trying to restore iPhone3Gs?

    Hi alsoharryshine,
    If you are getting an Error 47 when attempting to restore your iPhone, you may find the following articles helpful:
    Apple Support: Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Apple Support: Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Regards,
    - Brenden

  • How do I fix a 1611 error code when trying to restore my ipod?

    How do I fix a 1611 error code when trying to restore my ipod touch?

    Click here and follow the instructions.
    (120576)

  • TS1538 Why am i getting error 9006 when trying to restore my ipod 5th gen?

    Why am i getting error 9006 when trying to restore my ipod 5th generation?

    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.

  • TS3694 I am getting 1015 error message when trying to restore iphone 3Gs

    I am getting error message when trying to restore iphone 3gs

    If this is your phone, it appears that you had either loaded the iOS 7 beta on it and it is now expired or you are not trying to restore the phone correctly. Did you attempt to update using something other than the standard procedure in iTunes? You cannot install a custom iOS file.

  • TS1424 error (-42110) when opening itunes, error (3014) when trying to restore ipod. my ipod is now frozen and the screen says connect to itunes. help!

    i get error (-42110) when opening itunes, error (3014) when trying to restore ipod. my ipod is now frozen and the screen says connect to itunes. help!

    Did you forget the passcode?
    http://support.apple.com/kb/ht1212
    http://support.apple.com/kb/ht1808

  • Getting erorr (error =-3259) when tried to restore my iphone using iturnes...need help

    I have got error (error = -3259) when tried to restore my iphone using itunes...unable to download the iphone software. I have tried serval times but the same issue happening again and again Anyone can help with this issue?

    http://ipod.about.com/od/itunesproblems/qt/Fixing-Itunes-Error-3259.htm

  • I have an ipad 2, 16GB 3G WiFi, black screen, will not reset, restore or turn-on, keeps prompting error 1600 when trying to restore, but when other ipad 2 plugged in itunes works fine. Any idea's on how to resolve?

    I have an ipad 2, 16GB 3G WiFi, worked perfectly, but now black screen, will not reset, restore or turn-on, keeps prompting error 1600 when trying to restore from recovery mode, but when other ipad 2 plugged in itunes works fine. Any idea's on how to resolve?
    I have tried multiple laptops with both units, re-installed Itunes, same error message on one of the units but ok on the other. Thinking I have a defective Ipad 2, any ideas on what to do is greatly appreciated.

    Tried Google?  iPad error 1600

  • HT201210 I get the following error message when trying to restore seeting: unexpected error occurred (3014). anyone will be able to help please? thanks

    I get the following error message when trying to restore settings on my iphone:settings could be restored due to an unexpected error occurred (3014). anyone will be able to help please? thanks

    Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
    Thanks!

  • HT201210 dose someone has any idea about error 1015 when trying to restore iphone iOS?

    Dose someone has any idea about error 1015 when trying to restore iphone iOS?

    Error 1015 means the phone was jailbroken. You can not get help here.

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