Error 2330 - Can't unistall, reinstall, or repair itunes
I've had iTunes working fine on my laptop up until a couple days ago (for my iPod Mini). I'd purchased a Nano for my mom for Mother's Day and thought I'd download some songs from my iTunes for now until her laptop was back from the shop (in for routine maintenance). When I plugged in her Nano to my computer, my iTunes went mad. I am now unable to open iTunes, I get the error message:
Error writing to file: C:\ProgramFiles\iTunes\iTunes.Resources\iTunes.dll. Verify that you have access to that directory.
If I try to uninstall iTunes I get the following messages:
iTunes cannont run because some of its required files are missing. Please reintall iTunes. OK
I click OK then get:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2330. OK
I click OK then get:
Fatal error during installation.
I've tried downloading and installing the most recent version of iTunes from the Apple website and part way through installation get the same messages again and again. Have tried removing it through my Control Panel and get the same thing. Have also tried the Repair function and get now where.
At this point I can't even use it for my Mini which is quite frustrating. I've also tried searching the Troubleshooting section provided by Apple but don't find anything relating this particular issue.If there is ANYONE who can help me to resolve this issue, I can't tell you how appreciative I'd be.
Thank you & regards,
Jaelei
The 2330 error is often due to something corrupt in your files, try running a disl check fo fix errors.
Open My computer and right click on the c: drive, then select Properties>>Tools>>Error checking.
The check starts when you next reboot and takes a while.
If the install doesn't go through after the errors are fixed, try this:
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.
===
Similar Messages
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Can't uninstall, reinstall, or upgrade itunes
My itunes quit functioning not sure of what version. I think I got everything unistalled off my computer, but every time I try to install the latest version of itunes I get the following message "older version of apple software update can not be removed" I have searched everywhere, even unistalled and reinstalled quicktime - no help.
Any suggestions would be greatly appreciated - thanks in advance - JimI uninstalled iTunes and Quicktime, then ran the Windows Installer Cleanup, and did not see anything for iTunes or Quicktime. When I tried to install iTunes again, I had the same problem.
=== Here is the problem ===
I am running Windows XP with all updates installed. I have (3) users sharing a single pc.
I was prompted to upgrade to the latest version of iTunes (7.6.1.9), and now iTunes will only run from (1) user. If you attempt to run iTunes from either of the other two users, the Windows installer starts and attempts to install iTunes. The installer is not able to install iTunes on either of the other two users.
I have attempted to uninstall iTunes and Quicktime (Which appears to be successful). But after re-installing the latest iTunes release, it only works on the original user of the PC.
I have installed the windows install clean-up program to try to clean-up any remaining files from iTunes/Quicktime, and it does not find anything.
When logging on to one of the other (2) users it attempts to install iTunes, but gets a Fatal Error, and does not complete sucessfully. I have even tried adding a new user account, but it does the same thing!
Has anyone experienced this problem, and have any suggestions on what can be done to correct the issue? -
Error 4450: can't burn a CD from iTunes
I'm new to iTunes and I can't burn my playlist to cd. Error 4450
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation XPS-Z
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
UpperFilters: GEARAspiWDM (2.0.6.1),
Found aspi32 running.
Current user is an administrator.
Video Display Information:
RAGE 128 PRO AGP 4X TMDS (Microsoft Corporation)
Connected Device Information:
DiskDrive, WDC WD800JB-00CRA1, Bus Type ATA, Bus Address [0,0]
DiskDrive, GENERIC USB DISK DEVICE USB Device, Bus Type USB
DiskDrive, HP USB Device, Bus Type USB
DiskDrive, IOMEGA ZIP 100 USB Device, Bus Type USB
CDROM, HP CD-Writer+ 8100, Bus Type ATA, Bus Address [1,0]
CDROM, Lite-On LTN483S 48x Max, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
I: Lite-On LTN483S 48x Max, Rev PD02
Data or MP3 CD in drive.
Could not open CD handler, 32. Problem with installation of drive in Windows or drive contains copy protected CD.
Get drive speed succeeded.
J: HP CD-Writer+ 8100, Rev 1.0g
Audio CD in drive.
Could not open CD handler, 32. Problem with installation of drive in Windows or drive contains copy protected CD.
Could not open CD handler, 32. Problem with installation of drive in Windows or drive contains copy protected CD.
Get drive speed succeeded.
The drive CDR speeds are: 1 2 4.
The drive CDRW speeds are: 1.
The last failed audio CD burn had error code 4450(0x00001162). It happened on drive J: HP CD-Writer+ 8100 on CDR media at speed 4X.
Please help me. ThanksMicrosoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation XPS-Z
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
UpperFilters: GEARAspiWDM (2.0.6.1),
Found aspi32 running.
Current user is an administrator.
Video Display Information:
RAGE 128 PRO AGP 4X TMDS (Microsoft Corporation)
Connected Device Information:
DiskDrive, WDC WD800JB-00CRA1, Bus Type ATA, Bus Address [0,0]
DiskDrive, GENERIC USB DISK DEVICE USB Device, Bus Type USB
DiskDrive, HP USB Device, Bus Type USB
DiskDrive, IOMEGA ZIP 100 USB Device, Bus Type USB
CDROM, HP CD-Writer+ 8100, Bus Type ATA, Bus Address [1,0]
CDROM, Lite-On LTN483S 48x Max, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
I: Lite-On LTN483S 48x Max, Rev PD02
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 00:37 on CDROM-XA media.
Track 1, start time 00:02:00
Get drive speed succeeded.
J: HP CD-Writer+ 8100, Rev 1.0g
Audio CD in drive.
Found 12 songs on CD, playing time 58:17 on Audio CD.
Track 1, start time 00:02:32
Track 2, start time 04:05:20
Track 3, start time 10:00:40
Track 4, start time 15:00:00
Track 5, start time 19:15:50
Track 6, start time 25:10:52
Track 7, start time 30:56:12
Track 8, start time 34:31:45
Track 9, start time 39:07:67
Track 10, start time 44:26:72
Track 11, start time 48:12:37
Track 12, start time 53:38:22
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 1 2 4.
The drive CDRW speeds are: 1.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive J: HP CD-Writer+ 8100 on CDRW media at speed 2X. -
I can't reinstall or uninstall iTunes.
I tried installing the new iTunes this morning (Windows 7, 64-bit) but I got the same error everyone els has regarding the Apple Mobile Service.
However, I can't uninstall, reinstall or repair my iTunes, nor can I go to Computer > Manage > Services settings because it tells me that I cannot start the Apple Mobile Dvice as I get this messge:
Windows could not start the Apple Mobile Device service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion.
I have turned off my anti-virus and firewalls but no difference. I have been trying for over an hour already.Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Hi I was wondering if anyone could help me out. I havent logged into my itunes for awahile. And now when I try to go to my itunes, I cant seem to get in. Its also telling me that I have an error 2330.
I also tried deleting my itunes and then reinstalling it, but again it tells me that I still have that error 2330. I even tried deleting all the file individually. And their were 2 files that I could delete were "ko.lproj" and I forgot what the other file name was called.
Can anyone please help me out? I would greatly appreciate it. Oh one more thing, sorry im kinda computer illiterate (sp?), so you might have to walk me throught it step by step.
Again thanks once again
P.S. to the moderators or the adminsitrators, sorry for the double post. I put this thread in the wrong section prior to this one.I scrolled around in this site and I saw some alot of people had the same problems as I did. But to go into the details that im running into....I just did that diagnostic test (or what ever you call it), and it says that I had a problem with my "NTFS" file. And it did an automatic fix. So then I tried to install itunnes once again. And it still runs into the same problem. it says...
error writing file:
D:\iTunes:Resources\ko.lproj\APPLE TV Help.chm.
Verify that you have accessto that directory
So then I tried getting into the file and its asking me to format the drive. So I say yes. And then it tells me that I am not able to format the drive.
So again, if any of you can give me any advice on how to solve this problem, I would greatly appreciate it. Once again Thanks in advance -
Error 2330, Windows Vista - Can't uninstall or Reinstall ITunes
Itunes was working fine for quite awhile, but now when I access the store to download another song the store shows up but almost immediately blanks out to a white screen with only header info on it, no details.
When Itunes starts up, I get a message saying that there is a problem with the installation and CD downloads will not work.
I have tried reinstalling Itunes and Quicktime from the apple website. Also, uninstalling both from the Windows control settings. QT gets uninstalled and reinstalled fine. I get error 2330 with no other information when trying to reinstall or uninstall Itunes.
Have tried clearing out the TEMP folder and also doing selective startup as directed on the apple help tips. Still no luck.
Does anyone have suggestions how to resolve the 2330 error and why I am getting it?
THANK YOU !!I had this same issue with the iTunes store loading then going to a blank white screen straight after. I then checked for updates, installed everything it told me to (Safari, Quicktime, iTunes). However after everything installed it cut my internet connection. I was able to browse the internet for about a minute before I completely lost my internet connection.
I called my router manufacturer, they could not resolve my issue as the other PC's could access the internet so I knew it was iTunes/Safari/Quicktime. I did a system restore (I am using Windows Vista), that did not work. I searched on the other PC for help and found somewhere to uninstall network adaptors under the device manager. That just took away all my applications that pointed towards the internet so I did another system restore to bring them back, but this however fixed my issue. I did have to re-access my router from my computer by prompting it to reconnect to my ISP and then I got my internet back.
But, I can't access my iTunes or listen to my music. -
Little background:
Went to open Itunes, error message told me I was missing files and I was unable to open. I deleted Itunes and re-downloaded and received same message. I then "repaired" Itunes from my "unistall/change" program menu. The error message then changed to being "unable to read my library of music." So I fixed that by following some other forum directions (Went to My Computer/Music/Itunes then dragged the most recent Itunes Library selection to my desktop, then opened the folder under music titled "Previous Itunes library" and moved that file into that folder. Thankfully that worked... sort of... I have some music in my library. None of the music from my super old Limewire library, or any recent music from my phone. All of which was in my library last night. Not to mention the HOURS of cd's I burned to Itunes over the entire weekend. Hundreds (at least) of songs are missing.
So I attempted to sync my phone and was told it would delete all of the files in my phone to replace with files from my computer. Which is NOT what I want to happen. Trying to get music FROM my phone to my computer.
Can someone please help me simply sync my phone to my computer? And then somehow get the music from my Limewire library to my Itunes library? I know I may not get the burned music back... But that sure would be amazing.
I am at a loss. Apple won't help unless I pay them... So hopefully this looks familiar to someone!
Thanks,
KatieThis happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
When starting iTunes I continually get an error message " The registry Settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes." I have unistalled and reinstalled iTunes several times and have cleaned up the registry using a 3rd party Windows utility. Any tips on removing this error message for good?
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes. i've done that and continue to get the same error. can someone please help?
(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
Today I tried to get on iTunes and out of nowhere a box popped up that says "Please wait while Windows configures iTunes" (I may have agreed to upgrade it the night before, I'm not sure). It looked like the process was running smoothly but then a box popped up that said it couldn't find C:/Program/iTunes/iTunes.Resources/nl.lproh/iPhoneHelp.nib. I tried uninstalling iTunes but then error 2330 popped up. I tried re-downloading iTunes and then installing it but Windows says that an error occurred during installation. Now when i try opening iTunes it says the following:
"The installer has insufficient privileges to access this directory: C:/Program/iTunes/iTunes.Resources/nl.lproj/HomeSharingPlacard.nib. The installation cannot continue. Log on as administrator or contact your system administrator."
I'm so confused, I know this is a lot to read lol. Can anybody help me out with this?Today I tried to get on iTunes and out of nowhere a box popped up that says "Please wait while Windows configures iTunes" (I may have agreed to upgrade it the night before, I'm not sure). It looked like the process was running smoothly but then a box popped up that said it couldn't find C:/Program/iTunes/iTunes.Resources/nl.lproh/iPhoneHelp.nib. I tried uninstalling iTunes but then error 2330 popped up.
That's probably disk/file damage causing that, Scarlet. (Is there a Rutgers connection to that alias?)
Try running a disk check over your C drive, as per the instructions in the following document. Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.
[Check your hard disk for errors|http://windows.microsoft.com/en-us/windows-vista/Check-your-hard-disk-fo r-errors]
Does the disk check find/repair any damage? If so, try launching iTunes again. Does the repair install go through properly this time? -
Can someone please help me with a Macbook Pro booting question?
Recently, my mid 2010 MacBook Pro has started acting up when I am on Safari. Safari would unexpectedly crash multiple times in a row, then run fine for a while, then again, crash repeatedly. Not long after this began happening, an error message from my Prosoft Drive Genius 3 software, threw out a message that a serious error had occurred and I needed to repair the HD volume. Before I was able to run the software to repair the HD volume, the machine stopped working. I turned off the Macbook and when I tried to restart, it would not boot. I have since removed all external hardware from my machine and tried several times, unsuccessfully, to boot. I have also tried booting in safe mode when also does not work.
Any suggestions? Thanks for your help.Try SMC reset:
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. (four keys together)
Release all the keys and the power button at the same time.
Press the power button to turn on the computer. -
I am trying to reinstall Dreamweaver CS3 from the CD after having computer issues. Now getting error "You can only install one Adobe product at a time. Please complete the other installation before attempting to install ......." There is no other Adobe product installing. I have used the Adobe Cleaner Tool many times and uninstalled other Adobe Products but neither has worked. I have uninstalled/reinstalled this CD version of Dreamweaver several times when changing computers and after having computer issues. A google search of the problem suggested it may be an error related to the number of times I can reinstall this product due to licensing issues. Please help.
A google search of the problem suggested it may be an error related to the number of times I can reinstall this product due to licensing issues.
Absolutely not. You are misinterpreting things. The activation check never happens when just running the installer, only much later. It means what it says - there is another "install" pending/ active on your system, meaning somewhere there is an (invisible) process still blocking things. Either way, since you haven't provided any real technical info, we can't advise specifically. if you are on Windows, you may want to check your task manager and terminate any setup.exe and msiexec.exe processes plus potentially may need to manually fix/ delete some registry keys. For anything beyond that you will have to be much more specific.
Mylenium -
I believe I had some kind of virus attack. I got everything cleaned up. (I HOPE) In the process of cleaning the virus, I unintalled Firefox because it wouldn't open. Kept getting the error message that Firefox was already open and I had to close out of the sessions or restart the computer. After restarting the computer several times and not being able to find any open sessions in task manager, I uninstalled. When trying to reinstall, I get the error message "can not find archive file." I've tried downloading Firefox from cnet as well as the Mozilla site to no avail. Please help. I'm getting tired of using Chrome already!
Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you. -
Can anyone help me? The iTunes update corrupted my program. I uninstalled, and then reinstalled iTunes; only to find an error message about iTunes Helper. After several fruitless, repeat attempts, I am at a loss. Please help…
Many thanks.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Using USB to connect to itunes with iphone. Getting error OXE8000084 with pulsating tone. Have reset password, authorized computer, & repaired itunes when reinstalled it. Any suggestions on how to successfully connect to itunes and what this error message means? Thanks
0X is a Windows Error. Take the time to look over on the right under the "More Like This" and look for ones that have the green checkmark as being solved. You should find answers there.
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