Error 2330

I see there are a lot of people who use windows who have this problem that I am having with installing the latest version and getting the error code 2330. CCleaner doesn't work, uninstalling itunes or quicktime doesn't work, I even tried restoring my computer to an earlier date... nothing.
Has anyone figured anything out?

I can't believe Apple have not been able solve this problem yet. I've been dealing with it for a couple weeks and no actual solution is still available.
So here is just a clue for some tech wiz (I'm not one)to start up from.
if you Review the iTUNES Setup log file (may be named MSIf93a5.LOG or similar) that the installer leaves on your TEMP file of your local settings directory;
This log file includes a message similar to this:
"The installer found an unspected error while installing this package. This can indicate a problem with this package. The code error is 2330. the arguments are: 23, c:\program files\iPod\bin\iPodService.Resources\no.lproj,"
What isinteresting here is that if you try to go to that directory (c:program files\iPod\bin\iPodService.Resources)and try to find out what's in it, you'll get a windows error messsage saying that that the C: disk is not formated, and asks you if you would like to format it.
No need to say That I click on NO, since I dont want my whole disk to be Formated.
Unless there is a way to unformat a sector to write binary code directly onto the physical disk so that no windows format may be necesary to run a program from it, this whole error seem to be exclusively related to the package code it self.
The question is: If this is so, then why others seem not to have this difficulties with the iTunes upgrade package? I'm reluctant to believe that just a few have have tryed the upgrade. so other resons may be related to memory, disk space, conflictig software or even lack of windows updated libraries or components. In either case, the package should be able to catch the insconsistency and install whatever it needs to work properly, not just leaving the users without the posibility to use his iPod.
Temporary solution may be to go back to previous version.
Anyway, if anyone finds out how to overcome this , just let me know.

Similar Messages

I am trying to install, but the install wizard insists on installing on a nonexistant D:/ drive, and when i try to change it, it gives me error 2330. any ideas?

I am trying to run iTunes on a PC with Windows 8.1, but the setup wizard tells me there is no space on the D:/ drive, which makes sense, since my D:/ drive is a CD-ROM. When it gives me the option to save on a different drive, I click it, and it tells me "Error 2330" and shuts down. Error 2330 simply implies that the drive is incompatible, which makes sense but isn't helpful. I even tried disconnecting the CD-ROM but that didn't change anything.
It is very odd that I have had iTunes on this computer for over seven months, and this problem didn't begin until after I attempted to install the latest update. It failed to install the update, and from then on I couldn't open iTunes at all. Has anyone else seen this issue or know what I can do?

I am trying to run iTunes on a PC with Windows 8.1, but the setup wizard tells me there is no space on the D:/ drive, which makes sense, since my D:/ drive is a CD-ROM.
Even though you're getting a slightly different error message, try the following user tip:
"Invalid drive X:\" install errors

Error 2330, Windows Vista - Can't uninstall or Reinstall ITunes

Itunes was working fine for quite awhile, but now when I access the store to download another song the store shows up but almost immediately blanks out to a white screen with only header info on it, no details.
When Itunes starts up, I get a message saying that there is a problem with the installation and CD downloads will not work.
I have tried reinstalling Itunes and Quicktime from the apple website. Also, uninstalling both from the Windows control settings. QT gets uninstalled and reinstalled fine. I get error 2330 with no other information when trying to reinstall or uninstall Itunes.
Have tried clearing out the TEMP folder and also doing selective startup as directed on the apple help tips. Still no luck.
Does anyone have suggestions how to resolve the 2330 error and why I am getting it?
THANK YOU !!

I had this same issue with the iTunes store loading then going to a blank white screen straight after. I then checked for updates, installed everything it told me to (Safari, Quicktime, iTunes). However after everything installed it cut my internet connection. I was able to browse the internet for about a minute before I completely lost my internet connection.
I called my router manufacturer, they could not resolve my issue as the other PC's could access the internet so I knew it was iTunes/Safari/Quicktime. I did a system restore (I am using Windows Vista), that did not work. I searched on the other PC for help and found somewhere to uninstall network adaptors under the device manager. That just took away all my applications that pointed towards the internet so I did another system restore to bring them back, but this however fixed my issue. I did have to re-access my router from my computer by prompting it to reconnect to my ISP and then I got my internet back.
But, I can't access my iTunes or listen to my music.

Internal Error 2330. 1392

I just purchased a new laptop with Windows Vista with Adobe Reader 8.1.0 installed. When trying to open up an Adobe file, I received the error Internal Error 2330. 1392, C:\Program files\Adobe\Reader 8.0\Reader\Browser. I tried to uninstall Adobe and got the same error. Through Windows explorer I could not open the "Reader" folder. It said it was corrupted and i could not delete the ADOBE directly manually.
I was able to uninstall Adobe Reader 8.1.0 by first going in and changing the name of ADOBE directory under program files, but i still cannot delete the ADOBE directory directly.
Is there a way to manually delete the ADOBE directory.
Thanks
Don Hahl

Hi Aandi -
I'm running Vista.
Programs and Features:
Adobe Photoshop Elements 6.0
Adobe Premiere Elments 4.0 (can't remove same error as Adobe Reader)
Adobe Premiere Elements Templates (I did succeed in removing this last night)
Adobe Reader 8.1.2
Another problem: In Adobe pdf files won't print.
Error:
Unable to start print job. Is printer available?
---click OK then:
Same message.
---click OK then:
Message goes away but doesn't print.
I installed FoxIT last night - now at least PDF files can be printed just fine.
More errors:
When opening Adobe Reader:
DDE Server Window: AcroRd32.exe - Corrupt File
The file or directory c:\Progrmam Files\Common Files\Adobe is corrupt and unreadable. Please run the Chkdsk utility.
(which when I tried to run didn't seem to do anything)
When tyring to remove Ado Prem Elem 4.0:
Warning 1910. Could not remove shortcut Adobe Premiere Elements 4.0.lnk. Verify that the shortcut file exists and that you can access it.
--click OK then get:
Error 2330. Error getting file attributes: C:Progam Files\Common Files\Adobe\Launch\premiereelements\4.0. GetLastError: 1392.
--click OK then get:
Installshield Wizard Completed
...wizard was interruppted before Ado Prem Elem 4 could be completely installed... (even though I was trying to remove it).
Help?

Error 2330 when trying to install adobe reader 9.1

Trying to install adobe reader 9.1 on an hp laptop (pavilion dv6936us entertainment notebook pc...to be exact). It has windows vista home premium 64-bit os. when i try to install i get error message that says "Error 2330 Error getting file attributes: c:\Program file (x86)\Adobe\Reader9.0\Reader. Get last error: 1392. Please help.

Did you look "manually" for remnants of an old Reader installation ? (you could eventually try searching the drive for files and folders named Adobe )
Some suggests , as the previous thread contributor , that this is an issue with respect to remnants of an old installation :
http://social.microsoft.com/Forums/fr-FR/vistaprograms/thread/af9a6cec-24b0-446f-a091-22f2 5e8cd7b4
http://www.vistax64.com/general-discussion/152696-error-2330-1392-when-attempting-uninstal l-adobe-reader-8-1-2-a.html
http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=14914
Other suggests it could be a corrupted file issue :
and suggests :
At a command prompt (run as administrator), do:
C:\>chkdsk c: /f /v
and then reboot the machine. A chkdsk of the system drive can only run while
the system is booting.
( http://www.vistax64.com/vista-general/74995-internal-error-2330-1392-when-uninstalling-rep airing-ms-money-200-a.html )
someone else suggests that it could be a permission issue :
http://forums.adobe.com/thread/392973
Kind Regards

ITunes will not install or uninstall - error 2330

I need some help!
itunes will not recognise my iphone so I have tried to uninstall, reinstall, repair itunes but with no success. I have also tried to delete the files but it will not let me. Each time I try any of these things it comes up error 2330.
Does anyone know how to resolve this?
Thanks.

The 2330 is consistent with disk/file damage, rio. So first let's try running a chkdsk over the drive your program files are installed on (usually the C drive). There's instructions and a guided help in the following Microsoft document:
[How to perform disk error checking in Windows XP|http://support.microsoft.com/kb/315265]
Does the chkdsk find/repair any damage? If so, can you reinstall iTunes now?
If not, let us know the full name and file path of the file or folder that your 2330 is complaining about. (Precise text, please.)

Itunes wont install getting error 2330

for some reason my itunes started acting up, started when i tried updateing to itunes 10.0 it said it couldnt update asking to verify if i had access to a certain file (dont remeber exactly which file since it was few days ago). so i tried manualy uninstalling itunes with add/remove and it didnt remove anything so when i tried to reinstall itunes i get the Error 2330 . my itunes only works if i go to the file itself in My program files or plug my iphone in, but when it comes on it says i cant import or burn CDs ect due to itunes wasent installed properly...so what do i do?

sound like the installation file did not download correctly. Re-download and try installing iTunes once more.

Error: 2330. Error getting file attributes: C:\Program Files (x86)\adobe\reader 9.0\reader\amt. GetL

Hi!
I got this error while trying to uninstall my Adobe Reader MUI 9.5.4.: "Error: 2330. Error getting file attributes: C:\Program Files (x86)\adobe\reader 9.0\reader\amt. GetLastError: 117". The message pops after a long long while.
I have to remove my Adobe Reader because whenever I try to open a pdf I get the error: "Adobe failed to load it's core DLL" (something like that). I want to remove and re-install adobe reader.
I ran TDSSKiller and nothing was found abnormal.
I checked the registry and everything seems fine.
I tried to repair/change the current Adobe Reader version and nothing happens.
I tried to install a newer version of Adobe reader but the installer freezes at 96%.
I'm using Win7. Can anyone help? Thanks!

You may also find this useful:
http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

HT1349 I'm trying to download ITunes and I keep getting an error 2330

Error 2330 keeps on coming up when I try to download itunes. Support would not let me ask the question through email because I did not have a serial number.

GCBruce wrote:
Support would not let me ask the question through email because I did not have a serial number.
How to find the serial number of your Apple hardware product

Internal Error 2330. 1392...(plug_ins\PaperCapture)

My Acrobat file folder is corrupted. I can't uninstall, install new, or even open the folder.
It causes the message:
Internal Error 2330. 1392, Program Files\Adobe\Acrobat 7.0\Acrobat\plug_ins\PaperCapture
I have Windows Vista and customer support won't help me because it's version 7.0.
Please help me someone.
Patrick

Hi Aandi -
I'm running Vista.
Programs and Features:
Adobe Photoshop Elements 6.0
Adobe Premiere Elments 4.0 (can't remove same error as Adobe Reader)
Adobe Premiere Elements Templates (I did succeed in removing this last night)
Adobe Reader 8.1.2
Another problem: In Adobe pdf files won't print.
Error:
Unable to start print job. Is printer available?
---click OK then:
Same message.
---click OK then:
Message goes away but doesn't print.
I installed FoxIT last night - now at least PDF files can be printed just fine.
More errors:
When opening Adobe Reader:
DDE Server Window: AcroRd32.exe - Corrupt File
The file or directory c:\Progrmam Files\Common Files\Adobe is corrupt and unreadable. Please run the Chkdsk utility.
(which when I tried to run didn't seem to do anything)
When tyring to remove Ado Prem Elem 4.0:
Warning 1910. Could not remove shortcut Adobe Premiere Elements 4.0.lnk. Verify that the shortcut file exists and that you can access it.
--click OK then get:
Error 2330. Error getting file attributes: C:Progam Files\Common Files\Adobe\Launch\premiereelements\4.0. GetLastError: 1392.
--click OK then get:
Installshield Wizard Completed
...wizard was interruppted before Ado Prem Elem 4 could be completely installed... (even though I was trying to remove it).
Help?

ITunesMiniPlayer.Resources\da.lproj & error 2330

Hi there, I'm hoping someone out there can help. I've been browsing the forum for an hour and a half now and have not come across a solution for my problem.
I had succesfully downloaded the new version of iTunes but now it will not open on my laptop. I tried downloading again and choosing the repair option but that gives me a lot of crap and then an error message and leaves me in the same situation. Uninstalling is not an option, I get errors claiming missing files are preventing iTunes from being uninstalled. :/
When trying to open iTunes, I get this series of pop-ups:
Please wait while Windows configures iTunes.
---> An error occured while attempting to create the directory: C:\Program Files\iTunes\iTunesMiniPlayer.Resources\da.lproj
-----> Retry? Cancel?
-----> Retry does nothing. Cancel gives me an error 2330 message. :/
I HAVE tried chkdsk already, are there any other suggestions?

An error occured while attempting to create the directory: C:\Program Files\iTunes\iTunesMiniPlayer.Resources\da.lproj
Are you able to rename the da.lproj folder da.lprogOLD, Coff? If so, try launching iTunes again. Does the repair install go through properly (without the error) then?
If you get the error again, try moving up one level and renaming the iTunesMiniPlayer.resources folder iTunesMiniPlayer.resourcesOLD. Launch iTunes again. Does the repair install go through properly then?
(The file damage is causing the repair install to fail to swap out the damaged files. If we rename the directory, the repair install will just put a new directory in, rather than trying to replace any files. So fingers crossed it won't get hung up on the damage and will go through properly.)

Adobe Reader Error 2330 Error Getting File Attributes

When booted Win 7 I got an auto-update error 2330 message for adobe reader x 10.1.12. Adobe Recommended I uninstall AR, and reinstall. Attempted to do uninstall, and also tried new update and got the same msg. No matter what action I try (Uninstall, Reinstall, Repair Action) I get Error 2330: error getting file attributes C:\program files (x86)\adobe\reader. Any suggestions for novice user on how to correct error.

Try uninstalling the current Reader using http://labs.adobe.com/downloads/acrobatcleaner.html (as an Administrator user), then reinstall from http://get.adobe.com/reader/enterprise/

I cant uninstall my itunes off my computer, i have followed instructions and i still have errors, including error 2330 and redundance cyclic. the only software i have left is itunes.exe and file es.lproj which is located in the ituneshelpresources folder

I cant uninstall my itunes off my computer, i have followed instructions and i still have errors, including error 2330 and redundance cyclic. the only software i have left is itunes.exe and file es.lproj which is located in the ituneshelpresources folder. i recently installed a second hard drive and that let me uninstall everything. I just want to get itunes off my computer and reinstall itunes, i have deleted everything i can and i ran "chkdsk" this did nothing. I would have just updated the oild itunes to the newest version but it didnt ley me do that. installing/ uninstalling or deleting just lets me get half way and shows me these errors. Please help, thank you.
JPHowarth

the only software i have left is itunes.exe and file es.lproj which is located in the ituneshelpresources folder.
If the chkdsk isn't fixing the damage, and those are the only iTunes that can't be deleted, try renaming the "iTunes" folder that they are contained in (in your Program files) to iTunesOLD.
Now try another install. Does it go through without the 2330 this time?

Can't uninstall Quicktime (Error 2330)

I would be eternally grateful to anyone who can help me uninstall Quicktime, so that I can install iTunes. I've googled the error, but not yet found a solution that works. Every time I try to uninstall it, I get error 2330. I've tried add/remove programs, CCleaner, etc.
Please, please help me if you can!
KatMac

I had same problem today. I still haven't been able to uninstall quicktime but was able to get around it by renaming quicktime. After renaming quicktime I downloaded the new version of itunes (8) without a problem and my new ipod nano now works fine.

Error 2330 on Itunes 8 install on vista log attatched... I need some help

I can't tell if this is quicktime or itunes, but I really could use some help here. I think I have spent 10 hours trying various fixes on this. Does anyone know of a fix?
these are some of the errors in the log
MSI (c) (18:00) [16:20:51:016]: PROPERTY CHANGE: Modifying IAcceptLicense property. Its current value is 'No'. Its new value: 'Yes'.
DEBUG: Error 2826: Control LangCombo on dialog DestinationOptions extends beyond the boundaries of the dialog on the bottom by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: DestinationOptions, LangCombo, on the bottom
Action 16:20:51: DestinationOptions. Dialog created
DEBUG: Error 2330: Error getting file attributes: C:\Program Files\Java\jre6\lib\ext. GetLastError: 1392
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2330.
MSI (c) (18!38) [16:21:52:446]: Product: iTunes -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2330.
DEBUG: Error 2769: Custom Action InstallPackages did not close 2 MSIHANDLEs.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2769. The arguments are: InstallPackages, 2,
Action ended 16:22:11: InstallPackages. Return value 3
Action start 16:22:11: SetupCompleteError.
DEBUG: Error 2836: The control Back on the dialog SetupCompleteError can not take focus
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2836. The arguments are: SetupCompleteError, Back,
Action 16:22:11: SetupCompleteError. Dialog created
Action ended 16:22:13: SetupCompleteError. Return value 2.
Action ended 16:22:13: INSTALL. Return value 3.
MSI (c) (18:10) [16:22:13:141]: Destroying RemoteAPI object.
MSI (c) (18:20) [16:22:13:141]: Custom Action Manager thread ending.
Property(C): UpgradeCode = {0880A3FD-2A1E-43C5-B020-09930E075D34}
Property(C): EXISTINGIPODINSTALLDIR = C:\Program Files\iPod\
Property(C): AUTORUN = #1
Property(C): PROGRAMMENUNAME = iTunes\

I can't make sense of all that, there seem to be several things going on.
What error to you get from the installer itself rather than the event viewer?
In general, 2330 errors can be due to filing system problems so, a good start would be to run a disk check.
Then try again if it finds errors.
If it still doesn't work try the general install troubleshooting in this article:
http://support.apple.com/kb/TS1717
It would help if you say what you have tried and what the results were if you have been working on this for some time.

Error 2330 after trying to load 8.1 with other message prior to that.

Help, I have tried all the messages I have read! I unistalled Itunes, uninstalled Quicktime, tried to load earlier version 8.0 to no avail (even 7.0)!
My system will go in a circle and will constantly try to load 8.1 even after I say cancel. If I didn't love my Ipod I would post nasty messages about Apple software!
The good news is if I connect my Ipod it appears to open Itunes (I can only assume the Itunes is from my Ipod) It will sync then close Itunes, I cannot stop any activity.
How can I start over with an evenealier Version? I did try but I get this error message just before Error 2330 that States "unable to create ......\mobile device\bin or something like that. When I look at files I see or should say , saw that directory now It would appear nothing works.
Do I have to wait for 8.5 until this is fixed? I run windows XP, and tried both versions 64bit and the xp. I miss my Itunes and my 16gig of music.

Ok IT IS NOW FIXED.
Here is what worked for me.
I think since I kept having a message "....\bin" I deceided to rename the primary folder C:\programs\common\apple\mobile device support. (xxxMobile device supportxxx).
I removed all programs ( Itunes updater, Quicktime, safari) using windows add / remove programs. I then emptied recycle bin. I shut off my Dell ,then turned back on.
I then installed the 32 bit XP version, and it is now working.

Error 2330

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