Error -25596 when trying to connect to use the Informix Online Server native data source

Hi All,
We currently use a very old version on crystal (v9) and have recently downloaded the current version (14.1.1.1036) in order to investigate the effort involved in upgrading.
In the past we have always connected to our IBM Informix Server using the native Crystal Reports Informix Online Server data source, but all attempts with the current version of Crystal Reports are failing with error -25596.
The error is reported by Informix and it has this description:
-25596  The INFORMIXSERVER value is not listed in the sqlhosts file or the
Registry.
The default database server name that the INFORMIXSERVER environment
variable specifies must be a valid database server name in the file
$INFORMIXDIR/etc/sqlhosts on UNIX or the registry on Windows. Check
that the specified server is listed in the sqlhosts file or the
registry.
However, I'm of the opinion that the server is known and is configured OK (it's configured using the Informix SetNet32 application and it has resulted in this registry key being populated:HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Informix\SqlHosts\prod1_devdb1 (NB: prod1_devdb1 is the name of the server I am trying to connect to).
I can create ODBC datasources on my PC and they work OK.  I can also run our legacy VB6 application (using the Crystal 9 COM objects) and connect using the native drivers to the Informix database.
My PC is running 64 bit Windows 7 Enterprise (fully patched).  Our Informix server is version 11.7 running on a SUSE server.
Any suggestions for where to start looking to solve this?

TIMESTAMP
THREAD_ID
FILENAME
LINE_NUMBER
LOGGED_DATA
LEVEL
2014-5-1-3-54-31
10828
..\cserrinf.cpp
523
Error 14722 (..\csdll.cpp, 117): : C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32_res_xx.dll
1
2014-5-1-3-54-51
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.\QESession.cpp
445
Set Product View Locale: 1033
20
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.\QESession.cpp
479
Set Preferred View Locale: 3081
20
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.\QESession.cpp
501
Set Process Locale: 3081
20
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.\qecommon.cpp
117
This property is currently in a read-only state and cannot be modified. File Name: ".\QEProperty.cpp". Line: 217
1
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.\xml.cpp
211
Leaving DbInitialize()
20
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.\xml.cpp
153
In DbInitialize()
20
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.\xml.cpp
211
Leaving DbInitialize()
20
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.\xml.cpp
385
In DbFetchDatabaseType()
20
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.\xml.cpp
399
Leaving DbFetchDatabaseType()
20
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.\xml.cpp
4732
In DbFreeString()
20
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.\xml.cpp
4735
Leaving DbFreeString()
20
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.\jdbc.cpp
241
Leave DbInitialize()
20
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.\jdbc.cpp
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Enter DbInitialize()
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.\jdbc.cpp
241
Leave DbInitialize()
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.\jdbc.cpp
555
Enter DbFetchDatabaseType()
20
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.\jdbc.cpp
564
Leave DbFetchDatabaseType()
20
2014-5-1-3-54-55
10828
.\xml.cpp
112
Leaving DllMain()
20
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.\jdbc.cpp
173
Leaving DllMain()
20
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.\xml.cpp
112
Leaving DllMain()
20
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.\jdbc.cpp
173
Leaving DllMain()
20
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.\javabeans.cpp
194
Leaving DbInitialize()
20
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10828
.\javabeans.cpp
148
In DbInitialize()
20
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.\javabeans.cpp
194
Leaving DbInitialize()
20
2014-5-1-3-54-57
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.\javabeans.cpp
317
In DbFetchDatabaseType()
20
2014-5-1-3-54-57
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.\javabeans.cpp
326
Leaving DbFetchDatabaseType()
20
2014-5-1-3-54-57
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.\javabeans.cpp
1858
In DbFreeString()
20
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.\javabeans.cpp
1861
Leaving DbFreeString()
20
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.\javabeans.cpp
113
In DllMain()
20
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.\javabeans.cpp
136
Leaving DllMain()
20
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10828
.\jdbc.cpp
173
Leaving DllMain()
20
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10828
.\xml.cpp
112
Leaving DllMain()
20
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.\crdb_wic.cpp
182
Leaving DbInitialize()
20
2014-5-1-3-55-2
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.\crdb_wic.cpp
127
Enter DbInitialize()
20
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.\crdb_wic.cpp
182
Leaving DbInitialize()
20
2014-5-1-3-55-2
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.\crdb_wic.cpp
381
Enter DbFetchDatabaseType()
20
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10828
.\crdb_wic.cpp
397
Leave DbFetchDatabaseType()
20
2014-5-1-3-55-2
10828
.\crdb_wic.cpp
404
In DbFreeString()
20
2014-5-1-3-55-2
10828
.\crdb_wic.cpp
407
Leaving DbFreeString()
20
2014-5-1-3-55-9
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..\crdb_p2s.cpp
570
Entering SQLLogOnSQLServerWithExtendableOptions
20
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.\javabeans.cpp
113
In DllMain()
20
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10828
.\javabeans.cpp
136
Leaving DllMain()
20
2014-5-1-3-55-45
10828
.\jdbc.cpp
173
Leaving DllMain()
20
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10828
.\xml.cpp
112
Leaving DllMain()
20
2014-5-1-3-55-46
10828
..\crdb_p2s.cpp
577
Leaving SQLLogOnSQLServerWithExtendableOptions
20
2014-5-1-3-55-46
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..\serverhandle.cpp
356
succeeded: serverName=prod1_devdb1,databaseName=globalstar,userID=scottr
1
2014-5-1-3-55-46
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..\..\convert.cpp
864
Error: message=, DbError=202
1
2014-5-1-3-55-46
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..\cserrinf.cpp
523
Error 31816 (..\..\src\data\queryenghelp.cpp, 549): Logon failed.:
1
2014-5-1-3-55-53
10828
.\javabeans.cpp
113
In DllMain()
20
2014-5-1-3-55-53
10828
.\javabeans.cpp
136
Leaving DllMain()
20
2014-5-1-3-55-53
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.\jdbc.cpp
173
Leaving DllMain()
20
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.\xml.cpp
112
Leaving DllMain()
20
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.\javabeans.cpp
113
In DllMain()
20
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.\javabeans.cpp
136
Leaving DllMain()
20
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.\jdbc.cpp
173
Leaving DllMain()
20
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.\xml.cpp
112
Leaving DllMain()
20
2014-5-1-3-55-53
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.\javabeans.cpp
113
In DllMain()
20
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.\javabeans.cpp
136
Leaving DllMain()
20
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.\jdbc.cpp
173
Leaving DllMain()
20
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.\xml.cpp
112
Leaving DllMain()
20
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.\javabeans.cpp
113
In DllMain()
20
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.\javabeans.cpp
136
Leaving DllMain()
20
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.\jdbc.cpp
173
Leaving DllMain()
20
2014-5-1-3-55-53
10828
.\xml.cpp
112
Leaving DllMain()
20
2014-5-1-3-55-53
10828
.\javabeans.cpp
113
In DllMain()
20
2014-5-1-3-55-53
10828
.\javabeans.cpp
136
Leaving DllMain()
20
2014-5-1-3-55-53
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.\jdbc.cpp
173
Leaving DllMain()
20
2014-5-1-3-55-53
10828
.\xml.cpp
112
Leaving DllMain()
20
2014-5-1-3-55-53
10828
..\..\src\print\format\imageretriever.cpp
905
Destroy API called. Image Retriever was not used. No cleanup necessary.
20
2014-5-1-3-55-53
10828
.\xml.cpp
219
In DbTerminate()
20
2014-5-1-3-55-53
10828
.\xml.cpp
271
Leaving DbTerminate()
20
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10828
.\jdbc.cpp
250
Enter DbTerminate()
20
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10828
.\javabeans.cpp
203
In DbTerminate()
20
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10828
.\javabeans.cpp
252
Leaving DbTerminate()
20
2014-5-1-3-55-53
10828
.\crdb_wic.cpp
190
In DbTerminate()
20
2014-5-1-3-55-53
10828
.\crdb_wic.cpp
241
Leaving DbTerminate()
20
2014-5-1-3-55-53
10828
.\javabeans.cpp
203
In DbTerminate()
20
2014-5-1-3-55-53
10828
.\javabeans.cpp
252
Leaving DbTerminate()
20
2014-5-1-3-55-53
10828
.\crdb_wic.cpp
190
In DbTerminate()
20
2014-5-1-3-55-53
10828
.\crdb_wic.cpp
241
Leaving DbTerminate()
20
2014-5-1-3-55-53
10828
.\xml.cpp
219
In DbTerminate()
20
2014-5-1-3-55-53
10828
.\xml.cpp
271
Leaving DbTerminate()
20
2014-5-1-3-55-53
10828
.\javabeans.cpp
113
In DllMain()
20
2014-5-1-3-55-53
10828
.\javabeans.cpp
136
Leaving DllMain()
20
2014-5-1-3-55-53
10828
.\xml.cpp
112
Leaving DllMain()
20
2014-5-1-3-55-53
10828
.\javabeans.cpp
113
In DllMain()
20
2014-5-1-3-55-53
10828
.\javabeans.cpp
136
Leaving DllMain()
20
2014-5-1-3-55-53
10828
.\xml.cpp
112
Leaving DllMain()
20
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10828
.\javabeans.cpp
113
In DllMain()
20
2014-5-1-3-55-53
10828
.\javabeans.cpp
136
Leaving DllMain()
20
2014-5-1-3-55-53
10828
.\xml.cpp
112
Leaving DllMain()
20

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