Error 2709: Offline join completion information was not found.

This error is occurring when attempting to install a VB 6.0 application.  It has occurred on several versions of Windows.  It doesn't happen on many machines and we cannot determine what difference makes it occur.  Removing KB2918614, KB3000988
and/or KB3008627 (if any or all are present) usually fixes the problem, but not always.  In several instances, the machines have been returned to factory settings and that allowed the installation to work with no errors.  Understandably, most clients
do not want to have to return a machine to factory settings just to be able to install a single application.  We are at our wit's end with this problem.  Can anyone help?  We don't know what else to do and this is definitely negatively impacting
our business.

We had two machines last week at a client site that encountered the 2709 error when the install was attempted.  These were new machines.  We checked for the KB291814, KB3000988 and KB3008627 updates but these machines had none of the updates
installed.  Today we ran the setup from a command prompt in order to get a verbose log.  We ran the command prompt as administrator.  The command line was as follows:  msiexec.exe /i "d:\iss\iss.msi" /l*v "c:\iss6\isssetup.log".
 When we ran this prompt, the install worked.  We don't know why, but the great thing is that it worked.
Hello,
Glad that it worked and thanks for your sharing.
Maybe running it with administrator and get it installed from command line solved that issue.
Regards,
Carl
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