Error 2738 trying to install Updater

Keep getting Error 2738 Could not access VBscriptrun time for custom action. When trying to install Nokia Software Updater. Does anyone know how to resolve this.
PS It is the latest version of the updater downloaded on 19 July 2008

Found the answer here :-
/discussions/board/message?board.id=swupdate&message.id=12977

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Hi Taj,
I am getting these error messages consistently throughout the log file,
Executing CreateDB...
ADX Database Utility
getConnectionUsingAppsJDBCConnector() -->
APPS_JDBC_URL='null'
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sDbHost : testerp
sDbDomain : eigl.com
sDbPort : 1521
sDbSid : TEST
sDbUser : APPS
Trying to connect using SID...
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JDBC URL: jdbc:oracle:thin:@testerp.eigl.com:1521:TEST
Exception occurred: java.sql.SQLException: ORA-01034: ORACLE not available
ORA-27101: shared memory realm does not exist
Linux-x86_64 Error: 2: No such file or directory
Trying to connect using SID as ServiceName
getConnectionUsingServiceName() -->
JDBC URL: jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=testerp.eigl.com)(PORT=1521))(CONNECT_DATA=(SERVICE_NAME=TEST)))
Exception occurred: java.sql.SQLException: ORA-01034: ORACLE not available
ORA-27101: shared memory realm does not exist
Linux-x86_64 Error: 2: No such file or directory
Trying to connect using SID as ServiceName.DomainName
getConnectionUsingServiceName() -->
JDBC URL: jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=testerp.eigl.com)(PORT=1521))(CONNECT_DATA=(SERVICE_NAME=TEST.eigl.com)))
Exception occurred: java.sql.SQLException: Listener refused the connection with the following error:
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor
The Connection descriptor used by the client was:
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=testerp.eigl.com)(PORT=1521))(CONNECT_DATA=(SERVICE_NAME=TEST.eigl.com)))
Connection could not be obtained; returning null
-------------------ADX Database Utility Finished---------------
adcrdb.sh started at Wed Jul 22 17:47:10 IST 2009
The environment settings are as follows ...
ORACLE_HOME : /d01/oracle/TEST/db/tech_st/11.1.0
ORACLE_SID : TEST
TWO_TASK :
PATH : /d01/oracle/TEST/db/tech_st/11.1.0/perl/bin:/d01/oracle/TEST/db/tech_st/11.1.0/bin:/usr/bin:/usr/sbin:/d01/oracle/TEST/db/tech_st/11.1.0/appsutil/jre/bin:/bin:/usr/bin/X11:/usr/local/bin:/usr/bin:/d04/StageR12/startCD/Disk1/rapidwiz/unzip/Linux_x64:/usr/bin:/usr/kerberos/sbin:/usr/kerberos/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/X11R6/bin:/root/bin:.
LD_LIBRARY_PATH : /d01/oracle/TEST/db/tech_st/11.1.0/lib:/usr/X11R6/lib:/usr/openwin/lib:/d01/oracle/TEST/db/tech_st/11.1.0/lib:/usr/dt/lib:/d01/oracle/TEST/db/tech_st/11.1.0/ctx/lib
Executable : /d01/oracle/TEST/db/tech_st/11.1.0/bin/sqlplus
The log information will be written to
     /d01/oracle/TEST/db/tech_st/11.1.0/appsutil/log/TEST_testerp/adcrdb_TEST.txt
Creating the control file for TEST_testerp database ...
SQL*Plus: Release 11.1.0.7.0 - Production on Wed Jul 22 17:47:11 2009
Copyright (c) 1982, 2008, Oracle. All rights reserved.
Connected to an idle instance.
ORACLE instance shut down.
Connected to an idle instance.
ORACLE instance started.
Total System Global Area 1068937216 bytes
Fixed Size          2166536 bytes
Variable Size          427819256 bytes
Database Buffers     624951296 bytes
Redo Buffers          14000128 bytes
CREATE CONTROLFILE REUSE SET DATABASE "TEST"
ERROR at line 1:
ORA-01503: CREATE CONTROLFILE failed
ORA-01565: error in identifying file
'/d01/oracle/TEST/db/apps_st/data/system05.dbf'
ORA-27037: unable to obtain file status
Linux-x86_64 Error: 2: No such file or directory
Additional information: 3
alter database open resetlogs
ERROR at line 1:
ORA-01507: database not mounted
alter tablespace TEMP1 add tempfile '/d01/oracle/TEST/db/apps_st/data/temp01.dbf' REUSE
ERROR at line 1:
ORA-01109: database not open
alter tablespace TEMP2 add tempfile '/d01/oracle/TEST/db/apps_st/data/temp02.dbf' REUSE
ERROR at line 1:
ORA-01109: database not open
ALTER DATABASE RENAME GLOBAL_NAME TO "TEST.eigl.com"
ERROR at line 1:
ORA-01109: database not open
ORA-01507: database not mounted
ORACLE instance shut down.
Connected to an idle instance.
ORACLE instance started.
Total System Global Area 1068937216 bytes
Fixed Size          2166536 bytes
Variable Size          427819256 bytes
Database Buffers     624951296 bytes
Redo Buffers          14000128 bytes
ORA-00205: error in identifying control file, check alert log for more info
BEGIN dbms_backup_restore.zeroDbid(0); END;
ERROR at line 1:
ORA-00210: cannot open the specified control file
ORA-06512: at "SYS.X$DBMS_BACKUP_RESTORE", line 4652
ORA-06512: at line 1
ORACLE instance shut down.
Connected to an idle instance.
ORACLE instance started.
Total System Global Area 1068937216 bytes
Fixed Size          2166536 bytes
Variable Size          427819256 bytes
Database Buffers     624951296 bytes
Redo Buffers          14000128 bytes
CREATE CONTROLFILE REUSE SET DATABASE "TEST"
ERROR at line 1:
ORA-01503: CREATE CONTROLFILE failed
ORA-01565: error in identifying file
'/d01/oracle/TEST/db/apps_st/data/system05.dbf'
ORA-27037: unable to obtain file status
Linux-x86_64 Error: 2: No such file or directory
Additional information: 3
alter database open resetlogs
ERROR at line 1:
ORA-01507: database not mounted
alter tablespace TEMP1 add tempfile '/d01/oracle/TEST/db/apps_st/data/temp01.dbf' REUSE
ERROR at line 1:
ORA-01109: database not open
alter tablespace TEMP2 add tempfile '/d01/oracle/TEST/db/apps_st/data/temp02.dbf' REUSE
ERROR at line 1:
ORA-01109: database not open
ALTER DATABASE RENAME GLOBAL_NAME TO "TEST.eigl.com"
ERROR at line 1:
ORA-01109: database not open
Error Running create/replace library with adupdlib.sql
ORA-01109: database not open
PL/SQL procedure successfully completed.
Disconnected from Oracle Database 11g Enterprise Edition Release 11.1.0.7.0 - 64bit Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options
exit_code=0
Checking for errors ...
The database has not been successfully created. Shutting down the instance ...
SQL*Plus: Release 11.1.0.7.0 - Production on Wed Jul 22 17:47:20 2009
Copyright (c) 1982, 2008, Oracle. All rights reserved.
Connected.
ORACLE instance shut down.
Disconnected from Oracle Database 11g Enterprise Edition Release 11.1.0.7.0 - 64bit Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options
.end std out.
.end err out.
Whats the solution??
Regards,
Rupdipt

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Error Code 8024200D while installing update KB3000850 for Windows 8.1
I have been prompted for the last 10 days to install the important update KB3000850 in my laptop, but the installation fails every time.
Two days ago, on March the 12<sup>th</sup>, I installed 31 updates without any problem. What is wrong with this particular update?
You will find below my dialogue with Microsoft Support Engineer, Mr Niranjan Manjhi, who referred me to you:
Hi Michelle,
Thank you for posting your query in Microsoft Community.
I understand that you are unable to install the a specific update KB3000850. I will be happy to assist you with your query. Let me ask you;
Is your computer connected to domain?
Which security software is installed in the computer?
Do you remember making any specific change in the computer prior to the issue?
This November update rollup also includes all previous updates since the previous image update in April 2014 and this includes performance and reliability
improvements.
Cause:
This issue occurs because a process keeps a file in the component store open. Therefore, the file cannot be deleted or overwritten. Let's try the methods below and
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Method 1: Depending on the architecture of your
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All supported x86-based versions of Windows 8.1: [link] Download the package now.
All supported x64-based versions of Windows 8.1:
[link] Download the package now.
Restart is required.
Method 2:
If the issue still persists, run the Windows Update Troubleshooter and check the status.
Click to run
[link] Windows Update Troubleshooter
Also refer to:
[link] Troubleshoot problems with installing updates
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Niranjan Manjhi
Dear Niranjan,
Thank you for your answer.
To answer your questions:
1) Yes, my laptop is connected to the domain,
2) My security software is McAfee Total Protection, the same I use for my PC running Windows 7 XP,
3) I did not make any specific change to the laptop. It is true though that I run regularly McAfee´s QuickClean.
In your answer, you suggested 2 methods for resolving the problem.
I chose to apply first the second one, i.e. I ran once again the Windows Update Troubleshooter, which revealed again the following status:
Potential Windows Update Database error detected Ox800F08F: Not fixed
Windows Update components must be repaired: Fixed
And a last information: Yesterday, McAfee´s Vulnerability Scanner was automatically activated, showing as "critical" the update in question ("important" according to Windows)!
As for applying the first method you suggested, I will need the services of a professional, someone more IT literate than myself.
Michelle
Hi Michelle,
Thank you for keeping us updated on the issue.
Since the computer is connected to domain, I would request you to post your query in the TechNet forums as your question is beyond the scope of what
is typically answered in this consumer forum and would be better suited for the IT Pro audience on TechNet.
Please post your question in the link TechNet Forums.
Regards,
Niranjan Manjhi

Hi there @Achintya-only
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I see that you are getting an error code, when you try to install Windows 8.1 from USB or DVD. I am happy to assist.
Just to clarify, you are using a standalone Windows installation disk, you are not using a factory recovery image. Is that correct?
Have you run the hardware diagnostics on your notebook? HP Notebook PCs - Testing for Hardware Failures (Windows 8)
What operating system was on the system before, and have you made a set of recovery media, for your original factory installation?
Please let me know what you find.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Error 2738 trying to install Updater

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