Error 2753. The File 'Dist_acrotray.exe' is not marked for installation

Hello,
I have been trying for days to figure out this problem with updating Adobe Acrobat X Pro. Whenever I try to update the software, via under help, or click the update icon in the system tray, I then proceed to download the update but get the Error 2753. The File 'Dist_acrotray.exe' is not marked for installation.
I have tried repairing the software through control panel, and I have also reinstalled Acrobat as well. PLEASE HELP!
Thanks,
Mike
Computer Specs: Win7 Ultimate 64-bit

Hi mobl11,
You might want to refer the KB Doc : http://helpx.adobe.com/acrobat/kb/error-internal-error-2753-dist.html

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