Error 3004 ios7

i have error 3004 during the instalation of ios 7 , now i have installed ios 7 beta 6 and i want original version , help me please!!!!!!!!!

Engineering said 3004 relates to a network issue conneting iTunes to the Apple site.  I changed my proxy settings so that I went straight to the FW, bypassing the proxy, and it connected without any issues.

Similar Messages

  • TS3694 getting error 3004 when trying to update to ios7

    I keep getting error 3004 when trying to update to ios7

    I was trying to update my iphone 5 to IOS7 and couldnt do it for 5 times then I did the following and was able to update it right away
    Clearing your DNS cache may resolve the issue and enable you to connect to the iTunes Store.
    The easiest way to clear your DNS cache is to shut down your computer completely and then restart. If you can't shut down, you can clear your DNS cache manually.
    Click Start and choose Run.
    In the dialog that appears, type “cmd” (don’t type the quotes) and click OK.
    After the DOS prompt (C:\), type “ipconfig /flushdns” (without the quotes) and press Enter. Make sure you enter a single blank space after “ipconfig.”
    Let me know if it solved the issue for you

  • Error 3004 updation Ios7

    I have been trying to download Ios7 on a Iphone 4s via Itunes for the past four days. Each time it runs the update I get the error 3004. I have tried all the options that have been mentioned and still get the same error. Any other alternatives that I can use, note do not have Wi-Fi were I am at.

    From http://support.apple.com/kb/ts1275
    Network connection or download errors
    Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com)  on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
    Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
    Test restoring while connected to a known-good network.
    Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.

  • Updating my Ipad2 to iOS7 via iTunes 11.1 for PC. Error 3004.

    I am trying to update my Ipad2 to iOS7 via iTunes 11.1 for PC.
    The update has been downloaded but when trying to update the iPad, it gives the error 3004. I have read all the advice, did all the dns flush, disabling firewall and antivirus, but no go. iPad in recovery state and can only get it out of that state with Tiny Umbrella.
    Surely the servers cannot be congested still? Please help!

    Hi,
    Follow the steps here:
    http://support.apple.com/kb/TS3694#error3004
    Hope that helps.

  • HT4623 update ios 7 having error 3004

    having problem with my updates with ios7.. don't know what would be the problem. have tried many ways. thru wifi connection and thru desktop with itunes. always error 3004. any solutions there?? thanks in advance..

    From: iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
    Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
    Test restoring while connected to a known-good network.
    Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.

  • Error 3004 al actualizar a ios 7. que puedo hacer?

    error 3004 al intentar actualizar a IOS7,que hago?

    Abra la App Store, vaya al Featured pane, pase a la parte inferior, pulse su ID de Apple y salir. Toque de nuevo y vuelve a acceder pulg. La App Store cambiará automáticamente a la tienda en la que se autorizó a su cuenta para hacer compras.

  • HT201210 while updateing my ios i have occured an error (3004) so tell me what can i do?

    hello
           i am using i4s mobile and my current ios is 6.1.3 when i updateing my ios to ios7 it is showing me an error (3004)
           so i hope you can guide me to over this error

    From the article that the question was posted from:
    Network connection or download errors
    Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com)  on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
    Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
    Test restoring while connected to a known-good network.
    Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).
    Error 3194: You may not have the latest version of iTunes installed. Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com."
    Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.

  • TS3694 I am having a problem with updating and restoring my iPhone 5 , I received an unknown error (3004)

    I am having a problem updating my iPhone 5, it keeps giving me a message stating that it was unable to restore my phone and the error is an unknown error (3004)

    Hello Norm Baines,
    Go through the section 5. Verify that the Apple Mobile Device USB Driver is installed from the link below
    http://support.apple.com/kb/ts1538

  • HT201263 I followed the steps given by apple so I could restore my iPod Touch, but a message on my computer that mentioned error 3004. I uninstalled and re-downloaded itunes but still the same thing happened. Any ideas how to fix it?

    I've had the iPod for a few months and it worked great. For some reason it went into recovery mode but I have no clue. I've always used the laptop I have with the same wifi. As soon as I plugged by ipod into the computer to recharge the battery it went into recovery mode.
    Side note: I know almost nothing about computers.

    Error 3004
    Resolve communication issues
    Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.

  • Error 3004 during restore - solutions aren't working

    Hi there, computer whizzes, programmers, knowledgable teenagers and master problem-solvers!
    Now, I'm aware this sort of error is very common, and I've read pages and pages of forums and manuals, watched several videos and even bought a book on using iTunes for Windows. It's a simple, I'm told - iTunes want to connect to its servers to "verify" my restore/update, and it simply cannot get through!
    Let me put this in better context...
    (Yesterday, Nov 21st, 2013) I'm syncing my 5th Generation iPod Touch (never been jailbroken) to iTunes on my Windows 7 desktop PC (my hardware is ridiculously overpowered, so it's not a performance issue), like I've done, without issues, since I bought it in September of this year.
    Now, guess what? iTunes alerts me that there's a software update for my iPod - iOS 7.0.4 or whatever it is. I think, "why not?" - the world's largest technology company will hardly be able to mess this up, will they? So I click download and install. It does so, and I'd better mention I originally had a 3-month-or-so out-of-date version of iTunes doing this (I wasn't bothered about the frequent updates, since I don't often experience problems with slightly outdated versions). After downloading the 1.2GB file containing the compressed iOS using iTunes' build-in download client, I clicked whatever it was that asked me if I wanted to install it on my iPod. The program runs for a bit, presumably backing up my iPod and removing the old iOS, essentially placing it back in factory settings ready for a new operating system:
    This is where the problem begins...
    Now, my memory may have failed me on a few of the minor details, but basically it reached the point where it was about to install the new iOS, having extracted the compressed file downloaded from the internet. At this point, with the progress bar in the iTunes programme literally one or two pixels from completion point, the dreaded noise of the windows alert pops up, along with an error message:
    The pictures above are in order of appearance during the restore process, and this exact cycle has repeated itself about 20 - 30 times (yes, I've tried pretty much every solution out there).
    I updated iTunes to the latest version as soon as the problem appeared, since my experience tells me that outdated software usually causes problems with upgrading a company's products.
    The solutions I've been given have included:
    - Re-installation of iTunes
    - Disabling security software (I have AVG Internet security, paid version)
    - Restarting computer
    - Doing a selective start-up including only iTunes, mobile device utilities and quicktime
    - "Repairing" iTunes
    - Removing all perpherals connected to my system
    - Changing my USB port (I have about 12 of them, and tried every single one)
    - Fiddling with DFU mode
    - Replacing the "hosts" file, or modifying it
    - Re-downloading the iOS within iTunes.
    - Restarting my wired connection to my router
    None of these have worked at all - none have even changed which error message I get. Without exception, I've received error 3004 on each of my 20-30 attempts at a restore. It's very frustrating, to say the least - my organiser, my jukebox, my iMessenger, my calendar, my notes - they're all stuck as a backup within my computer in unusable form. My iPod's "bricked" to use a common phrase on these sites, and it's gradually, but surely, reducing my faith in Apple as the world's greatest electronics company.
    Another suggestion was to use iTunes' "run diagnostics" feature. These are my results, which are also consistent without exception
    As you can see, it seems the internet connection is the issue. So of course, using the same computer, I used Chrome to use THE INTERNET to search for a solution. I'm not ridiculously computer-"savvy", but I do know how to follow some fairly complex instuctions in computer use. So, in my probably naive opinion, I think the box above shows one or two issues with this diagnostics software. I apparently have no internet connection, yet iTunes is able to make a secure link to its Store, and suggest solutions found on the internet. If you're still in doubt, the iTunes Store works fine, as usual. I most obviously have internet connection.
    If any of you computer geniuses have made it this far, here's what the diagnostics program within iTunes created for me, with my security software disabled:
    Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
    System manufacturer System Product Name
    iTunes 11.1.3.8
    QuickTime 7.7
    FairPlay 2.5.16
    Apple Application Support 2.3.6
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.0.0.117
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 003EB9800A0E4BA0
    Current user is not an administrator.
    The current local date and time is 2013-11-22 17:02:57.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., AMD Radeon HD 6800 Series
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {3D399DA0-FD8E-48E4-A9B1-13689FD5BB70}
    Description:          Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller
    IP Address:          192.168.0.2
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.0.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.0.1
    Lease Obtained:          Fri Nov 22 15:44:41 2013
    Lease Expires:          Mon Nov 25 15:44:41 2013
    DNS Servers:          192.168.0.1
    Adapter Name:          {03F67058-58B8-4E19-8CE2-281892F84C1D}
    Description:          VirtualBox Host-Only Ethernet Adapter
    IP Address:          192.168.56.1
    Subnet Mask:          255.255.255.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          No
    DHCP Server:
    Lease Obtained:          Thu Jan 01 00:00:00 1970
    Lease Expires:          Thu Jan 01 00:00:00 1970
    DNS Servers:
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    No
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-11-22 17:01:17.
    **** CD/DVD Drive Tests ****
    LowerFilters: PxHlpa64 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.2.3.0),
    D: HL-DT-ST DVDRAM GH22NS70, Rev EX00
    Drive is empty.
    Error Correction is turned on for importing audio CDs.
    **** Device Connectivity Tests ****
    iPodService 11.1.3.8 (x64) is currently running.
    iTunesHelper 11.1.3.8 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Standard Enhanced PCI to USB Host Controller.  Device is working properly.
    Standard OpenHCD USB Host Controller.  Device is working properly.
    Standard OpenHCD USB Host Controller.  Device is working properly.
    NEC Electronics USB 3.0 Host Controller.  Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    VIA 1394 OHCI Compliant Host Controller.  Device is working properly.
    Most Recent Devices Not Currently Connected:
    iPod touch (5th generation) running firmware version 7.0.2
    Serial Number:          CCQL52FCF4K4
    iPhone 3G running firmware version 3.1.3
    Serial Number:          88843E4MY7H
    **** Device Sync Tests ****
    No iPod, iPhone or iPad found.
    It's a long list of technicalities, and if you, brave genius, can solve my desperate 1st-world problem, please post an answer. I'd be most grateful, and I'm sure it'll help out some unlucky people in the future. I'm pretty much at breaking point - hence the post on Apple's help forum. I'm hoping I've missed something obvious, since I'm not going to re-install my whole Windows 7 operating system. I'd rather buy a Mac. Just kidding. I'll never buy Mac now.

    1.) Locate "C:/Windows/System32/Drivers/etc/hosts". Copy the "hosts" file onto your desktop as a backup if any errors may occur during the process.
    2.) As an administrator, open the "hosts" file inside "etc" folder with Notepad and erase the last lines related to gs-apple that looks like this:
    "#127.0.0.1 gs·apple·com"
    3.) Restart iTunes if opened and connect your device after it is in DFU mode.
    4.) Casually do a restore like normal, and you're done.
    5.) After restore is completed, replace the "hosts" file inside the "etc" folder with the backup you've copied onto your Desktop to prevent possible future errors. Hope this works!

  • Can't update iOS 8 on my iPhone5 through iTunes on Windows 8 (error 3004, 3194). Updated host file, opened port 80, 443; turned off security system and firewall, etc. But nothing works. How to solve this problem?

    Can't update iOS 8 on my iPhone5 through iTunes on Windows 8 (error 3004, 3194). Updated host file, opened port 80, 443; turned off security system and firewall, etc. But nothing works. How to solve this problem?

    Hi the_mad_movies,
    It seems like this article will be the best option for addressing this issue:
    Error 3194, Error 17, or "This device isn't eligible for the requested build"
    http://support.apple.com/kb/ts4451
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • Can't restore my iPhone...keep getting Error 3004...help?

    Hi all,
    about a week or so ago I tried to update my iphone to the latest firmware, and somehow it got messed up and when I cam back to my room it was in DFU mode saying that I needed to restore it. I figured oh well, no biggie, and hit restore. However, after going through about 90% of the restore process, iTunes gave me an Error 3004 message. I did some googling and this is supposedly an error you get when iTunes can't connect to the Apple Server.
    However, I am able to download iTunes songs/etc without an issue, so I don't think it is my firewall. Just to be sure, I disabled Little Snitch (my OSX firewall proggie) and I tried to restore using the new 4.2.1. software and I am still getting the same error. I even re-installed iTunes using the latest 10.1 version, but that didn't help.
    Does anyone have any ideas about what to do? Is there some way to ping/test to see if it is indeed my firewall that is messing up the restore process? Unfortunately i am out of the country so I cannot just take it to a local apple store.

    http://support.apple.com/kb/TS1275

  • During recovery on iPhone 4 I got : The iPhone could not be restored. Un unknown error occurred ( 3004 ). Then - iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.Then I get error 3004

    During recovery on iPhone 4 I got : The iPhone could not be restored. Un unknown error occurred ( 3004 ). Then - iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.Then I get error 3004 again. Latest iTunes and OS updates. I cant use the phone now. I did restart the destop,unplug the usb,...etc. Same iTune logo ,arrow and USB on the screen.THANK YOU SO MUCH,...!

    Perhaps the information in this Apple support article will help:
    http://support.apple.com/kb/TS3694#error3004
    Regards.

  • I keep getting error 3004 when i try restoring and updateing my iphone 4 to iOS 7 i did everything 1. flushed dns 2. edited hosts 3. updated itunes and downloaded new one 4. switched usb ports 5. disabled antivirus 6. enabled ports 80 and 443 7. disabled

    I keep getting error 3004 when i try restoring and updateing my iphone 4 to iOS 7 i did everything 1. flushed dns 2. edited hosts 3. updated itunes and downloaded new one 4. switched usb ports 5. disabled antivirus 6. enabled ports 80 and 443 7. disabled firewall 8. even tryed putting mobile in DFU mode to restore it not of this worked so please help me

    please replyyy i'm stuck on this like whole week

  • IOS 7 install keeps coming up with error 3004 - Fixes aren't working, any thoughts?

    I've tried installing ios 7 a few times now - it downloaded fine but when trying to install it is coming up with Error 3004. The suggested fixes for Error 3004 don't seem to be working. I made sure that my iTunes was up to date before downloading the ios update.
    I'm also worried that I've now made the problem worse by letting it try to update to ios 7.0.2 this morning, which obviously didnt work because it didnt have ios 7 to update from....
    Would love any assistance to fix the problem!

    Can you check that your Wi-Fi connection is working correctly?
    Do you get that error right away at the beginning of the download or much later?
    Have a look whether there is plenty of free space (several gigabytes) on your iPad to receive the new iOS 7 upgrade. Remember that the upgrade is downloaded in a compressed form.
    It's difficult for me to give precise advice without knowing what caused the error.
    If all fails, try to do the upgrade via iTunes with your iPad connected to your computer.

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