Error 3014 when restoring iphone 3gs

Hello everyone.
This is my first post.
I have an iphone 3gs 8 gig, which i have been using just fine for about a year now but yesterday I tried to update the software as I was running an old version (4.2 I think?) and the facebook ap and some others were no longer supported. So I updated my itunes to the latest version (10.7.021) then backed up my iphone to make sure I didnt lose any data/pictures. It then downloaded the new ios software and tried to update the iphone. It extracts the software fine, but hangs just after with the error message:
"The iphone could not be restored, An unknown error occured (3014)"
Im running windows XP on a toshiba satellite pro laptop, all my windows updates are up to date and I am connected correctly to the internet.
Can somebody please help me as I now have a completely dead iphone
If I cant get the new ios to work on this older 3GS is there a way I can instal a version that will work?
This phone has never been jailbroken and I dont want to start doing that sort of thing now really..
Any help is very gratefully received!!
Carly

Hi there, thanks for taking the time to reply. I have read every single post that I could find on this error code. Most are unhelpful posts such as yours, but the ones with actual advice I followed to the tee and still I cannot get my phone to restore. Ive turned off fvirewalls, connected via a cable, tried a different usb port (4) tried 2 different cables, tried connecting directly to my router and wirelessly all with absolutely no resolution.
Do you have something else I could try rather than a patronising reply about ettiquette?
thanks
Carly

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