Error 3131 when trying to Manage pre-purchase

When trying to go into Account - Settings - Manage Pre-Orders on Windows 7, getting an Error 3131 constantly.
Is there any other way to access Pre-Orders?
Cheers.

Solved. Go to the App Store and grab a free app. This forces you to sign in again. Then go to the downloads section of the iTunes Store and you will have access to previously purchased songs etc...

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