Error 3131 when trying to Manage pre-purchase
When trying to go into Account - Settings - Manage Pre-Orders on Windows 7, getting an Error 3131 constantly.
Is there any other way to access Pre-Orders?
Cheers.
Solved. Go to the App Store and grab a free app. This forces you to sign in again. Then go to the downloads section of the iTunes Store and you will have access to previously purchased songs etc...
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Keep getting error 45054 when trying to download my purchases from cloud.
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AppTrial1 where are you seeing this error exactly? For information on how to install the Adobe Creative applications included with the Creative Cloud please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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Error 3131 when trying to view purchased items in iTunes store
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Error message when trying to play iTunes purchased movies
Hi,
I have purchased a TV show from iTunes using my Apple TV 3rd generation and whenever I attempt to view the purchased item a message appears on the TV saying "An error occurred loading this content. Please try again later".
I have tried power cycling, restarting the router, resetting and restoring, without any success.
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Keep getting error -45054 when trying to make a purchase from iTunes.
Whenever I try to make a purchase from iTunes, I get a -45054 error. On the Mac, this error is tied to disk access rights; my problem is not the same. Any ideas? Thanks
lydia
we need much more info
Quoted from Apple's "How to write a good question"
To help other members answer your question, give as many details as you can.
Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
Describe the problem, and include any details about what seems to cause it.
List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
ÇÇÇ -
Why do I get an error "50" when trying to download a purchase and what can be done about it?
I've been trying (over a number of evenings, days) during the last 8 weeks to download my purchase of The Amazing Spiderman movie itunes extras. It gets so far and re-starts from where it last started and if I stop it and start it I get an error "50" message saying it's an unknown error. My internet connection is functioning perfectly well as I have been able to download other items in iTunes. How can I get my purchase downloaded? Can anyone help?
Read this
http://support.apple.com/kb/ts1583 -
HT202159 Error occurs when trying to install a purchased app for Mac OS X Mountain Lion
I purchased an app (My Paintbrush) but the download was interrupted before it finished and now it says "an error occurred" everytime I will try to re-install the app from my purchase list. How do I install the app if the error prompt always appears? Please help! Thanks!
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
Error message when trying to make a purchase in iTunes store
I can connect to iTunes store fine, browse around etc but as soon as I try to do something eg make a purchase, download an app, log in etc I get an error message saying ;
"We could not complete your iTunes store request. An unknown error occurred (-9808).
There was an error in the iTunes store. Please try again later"
Been like this for days now, no change to PC setup so no idea what to do....
Any advice?I too am having this problem and have had, for about a week now.
I've found that by logging off itunes (if I can), closing it down, and then restarting it, sometimes allows it to work for one transaction (say downloading an updated app). After that it's back to the same error.
Really annoying. -
Hi, I get this unknown error message, twice when trying to update or purchase new apps. It was working fine, then just stopped. I changed my password, but that hasn't worked. Help!
Sign out of your account, restart the iPad and then sign in again.
1. Settings>Store>Apple ID.
2. Tap your ID and sign out.
3. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off.
4. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to download again. -
I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
Thanks for your help in advance....Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of a solution." When I used the trial I never received this message. Now after purchasing it I receive this error each time I open PP and am unable to use. it. Any ideas or support to fix this issue?
What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers) -
I get an error message when trying to purchase addtional icloud storage. All of my credit card and account information is up to date.
This behavior was described here many times.
Apple delivered a technote about that.
Go to my public BOX (address below)
Download :
public_YK›
for_iWork'09›
other_iWork'09 items ›
uninstall iWork '09.zip
Expand the archive then run the script.
After that, reinstall the application (or the entire package)
If you bought Pages thru the Mac App Store, there is no need to pay one more time.
Yvan KOENIG (VALLAURIS, France) jeudi 26 avril 2012
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.3
My Box account is : http://www.box.com/s/00qnssoyeq2xvc22ra4k -
I keep getting an error message when trying to purchase more gold coins?
I keep getting an error message when trying to purchase more gold coins. Same unexpected error occurs with all of my slot machines??
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom
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