Error 3194, Error 17

Went to update my ipod touch 5g to ios8, and instead went into recovery mode. Now, when i try to restore the ipod on itunes it gives me the message "Error 3194, Error 17, or This device isn't eligible for the requested build." For the love of god, I just want my life back. How can I fix this problem?

Resolve network errors
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200, or "There was a problem downloading the software," or say the "device isn't eligible for the requested build.". These alerts mean that your computer is either having difficulty contacting the Apple update server or communicating with your device.
Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'

Similar Messages

  • My iphone 4 when you upgrade the firmware on ios7.0.2 produced an error 3194

    my iphone 4 when you upgrade the firmware on ios7.0.2 produced an error 3194 ... now my phone is not working ... every time an error 3194 ... I can not update ios and drop naturally I do not Pogue. hosts cleaned, cut off the antivirus ... did everything I recommend in this case ((what do I do? (
    on other machines the same ...

    Some additional suggestions here that may help if you haven't tried them:
    http://support.apple.com/kb/ts4451
    Regards.

  • TS3694 It says error 3194 everytime I try to update or restore my phone. I have tried pretty much everything on the list. It also says that i have an update for itunes but when i try to update itunes, it sends me to update my iphone and wont let me bc err

    K, well it says that there is a 3194 error everytime i try to update my iphone on itunes or restore it.  I have tried pretty much all the things on the list from here and it is still not working. When I try to update my itunes it says i have a update but then after it tells me to update my phone to iOS 5.1.1 and then here comes the 3194 error again. Please somebody help

    to doublecheck you tried everything error 3194 http://support.apple.com/kb/TS3694#error3194

  • I am trying to update my iPad 2 but it wont let me. it is giving me a 3194 error plz help.

    the iOS was 5 but when i tryed to upgrade it woulndnt let me and it show me a 3194 error. i did everything like restarting my computer unpluging my ipad and nothing. the screen is black because i was trying to downgrade and i cant trun it on. please help me

    Straight from Apple:
    Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
    http://support.apple.com/kb/TS3694#error3194

  • My 4th Gen iPod wont restore because of error 3194. PLEASE HELP?

    It went into recovery mode, and so i plugged it into iTunes. However when I plug it up it says it needs to be restored, and it wont restore because of error 3194. Nothing I have read yet is helping.

    Okay! I may have a solution for some of you! I have a 4th gen click wheel, and it was doing the whole restart thing over and over, but never getting past the apple logo.
    You need to get to the diagnostic mode. To do this I had to hold down the select and rewind buttons at the same time. (for some models it's the sel/ff buttons or the ff/rw at the same time. The Apple logo will briefly appear backwards, and then you should hear a chime. My screen came up as:
    IRAMPASS
    PLAY TO CONTINUE
    (and some other junk)
    press play.
    Another menu will come up, scroll through the menu (my Ipod I had to click ff to scroll through. There were 3 pages to scroll through. I got to disk mode on that menu and with the ipod connected to my computer, I started disk mode. Once disk mode started my computer recognized the ipod (finally) and I was able to restore from the computer.
    I did lose all the music stored on it, but I'm happy to have made this progress, considering when I got this ipod from a friend two days ago, who was about to throw it in the garbage, it would not even turn on!
    Hope this post helps someone!

  • How to resolve the 3194 error when restoring an iPhone?

    My phone is locked (screen will only show the iTunes logo and an arrow implying i need to plug into iTunes).  It started doing this when I attempted to restore my phone (which it did not complete).
    Now, the phone is stuck and I can only get the error message 3194 when I try to restore my phone.
    Does anyone know how to bypass, fix or resolve this issue?  I am not sure if restoring is even the correct step to load the software back on the phone.
    I've tried in DFU mode and in restore mode......no luck.  I've tried installing various versions of the .ipsw (3.1.3, 4.3.2 and 4.3.3).  All have resulted in the same issue.
    Any adivce or suggestions?

    Just the usual diagnostic steps. Reboot your computer. Use a USB port directly on the computer, not a hub, disable security software - antivirus and firewall - completely remove iTunes, then download and install a clean copy (current version if 10.2.2), create a new user on your computer and try updating as that user, try a different computer.

  • TS3694 i keep getting error  code 3194 i just want update to5.1.1 on my ipad help

    i keep getting error  code 3194 i just want update to5.1.1 on my ipad help

    Here you go:  http://lmgtfy.com/?q=iphone+error+3194

  • IPhone 5 stuck in recovery mode - Error 3194 on iTunes?

    Hello,
    I've had my iPhone 5 for nearly 2 years now (it's due an upgrade thankfully!), I have no problems usually updating my phone to the latest software, however last night when my phone let me know I could download iOS 8, I did so. The screen then froze on what seems to be the recovery mode, it just shows an image telling me to connect to iTunes. I made sure I had the up to date version of iTunes and upon connecting to the computer, it comes up saying iPhone cannot be reocgnised and that in order to proceed with the update I have to restore the phone to factory settings. Me and my boyfriend tried various apps such as Reiboot and TinyUmbrella to get it out of recovery mode first, but had no luck. Therefore I came to the conclusion to click 'Restore to factory settings' and twice it gave me the message 'Error 319'4 - restoration unsuccessful etc etc.. what does this mean? I tried putting it into DFU mode but the pc would still not recognise it. I do not understand what's happened!! I was going to go down to my local EE store to find out but am now thinking they won't be able to do much, and my local Apple store is about 15 miles away - so any help on here would be greatly appreciated!!
    Thanks in advance.

    Hi AmberX92,
    If you receive an error 3194 when attempting to restore your iPhone, I would suggest that you troubleshoot using the steps in this article - 
    Error 3194, Error 17, or "This device isn't eligible for the requested build"
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • My Ipad says it needs restoring but when I try comes up with 3194 error - does anyone know what I need to do? Can't even turn it on!!

    My Ipad says it needs restoring but when I try to do this through itunes it comes up with error 3194? Anyone know what I need to do? I can't even get the ipad to turn on just has a sign saying plug into itunes

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • How can i update my ipod touch to 4.3.3 it always come out with 3194 error

    i can't update my ipod touch ios from 4.1 to 4.3.3 i don't know why i already try every method i can like turn to DFU mode and then restore or rn the itune as administrator but it still can't it always show the 3194 error i have no idea now what to do with it. So anyone who got the same problem help me please. Thank a lot. Hope some one will help me how to get throught this soon. I use Windows7 as a computer OS and the newest version of itune though.

    Step 1 – Open the Terminal.app
    Either by start typing Terminal on the Spotlight, or by going into Applications -> Utilities -> Terminal.
    Step 2 – Open the hosts file
    Open the hosts by typing on the Terminal that you have just opened:
    view source
    print?
    1
    $ sudo nano /private/etc/hosts
    Type your user password when prompted.
    Step 3 – Edit the hosts file
    By deleting
    #74.208.10.249 gs.apple.com
    #127.0.0.1 gs.apple.com
    from your hosts file, save close and then reboot.
    Or in Windows:
    Navigate to C:\Windows\System32\drivers\etc, open hosts file in notepad and remove
    #74.208.10.249 gs.apple.com
    #127.0.0.1 gs.apple.com
    Save it and then reboot.

  • Iphone 4, purhcased 4/12, reluctant to turn on after fully expended battery in the past,  now will not power on, communicate w/ itunes, tried restore -error 3194, then error 1600.  help me please...do I have a warranty?

    I purchased an Iphone 4 in April of 2012.  I always keep it on and charge it every night.  I have had some trouble turning, a couple of times, in the past.  It was simply reluctant to turn on after allowing the battery to be completely expended and has behaved the same way after being manually turned off.  I have again allowed the battery to completly die and turn off the phone.   This time it will not turn on at all.  I have tried various combinations of pressing and holding home and power to no avail.  I plugged it in to the computer, but Itunes will not recognize it as my phone.  Itunes is labeling it "Iphone" and has requested that I restore the phone in order to use it with Itunes.  Itunes states that "has detected an Iphone in recovery mode".  I, reluctantly, attempted to restore the phone.  After waiting quite a while on a "software update" to download, it said preparing Iphone for restore and then said "unable to restore Iphone, unknown error - 3194".  I read, online, that I needed the most recent version of itunes in order to restore.  So I upgraded Itunes and restarted the compluter.  On the second, and all subsequent attempts to complete the restoration, I am prompted with a message stating "unable to restore IPhone, unknown error - 1600".  My computer also attempted, and I believe, successfully, installed new device driver software for iphone4 (DFU mode).  Any assistance would be greatly appreciated.  Also is my phone, purchased 4/12, under any service or replacement warranty.  I truly feel it should be easier to turn on and I did not even want to restore the phone, I just need to use it. 
    Thank you,
    Geoffrey

    I am reading on this site about the error I am getting and it wants me to change some files that I am not comfortable messing with. Mainly because it is like a foreign language. Will the store do this for me or tell me if it is neccessary?

  • Whenever I restore or update all of my iOS devices (iPad 1, iPod touch 4, and an iPhone 4s), I get error 3194. I don't on another computer.

    In the past, I have restored and updated my devices without a glitch/bug. However, recently, after the release of iOS 6, after upgrading my iPod touch and iPhone 4S, I started getting these errors. I thought it was iTunes, so I followed this http://support.apple.com/kb/HT1925, but it did not help. Then I tried restoring my iPod on another computer and encountered no problems. So I tried restoring my iPod touch directly after restoring it on my original computer. I still got error 3194 ( and other errors that I have since forgotten).
    I am on Windows 7 pro, 64 bit.

    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • Ipod touch stuck in recovery mode and will not restore. error code 3194

    ipod touch stuck in recovery mode, will not restore and comes up with error code 3194, itunes is up to date, please help

    Hi @rchangel - Thanks for the ideas...
    Yes - it won't let you install the 32 bit version on a 64 bit machine.
    I've had a cursory look at the SP1 release notes, and couldn't spot anything vital - what critical stuff do you know of in SP1?
    I don't want to have to go through all the pain of setting up VM's, reinstalling iTunes, getting all my album art back in etc. (though I could, as I do have Win7 pro). I've also heard that running iTunes in Windows 7 compatibility mode might help. Can anyone confirm whether that actually works?
    I think it's in Apple's gift to fix this issue, given that they say that they support Windows 7. So far I've had no feedback from a mail I sent to Apple, and the number of users reporting this problem keeps going up and up.
    I want Apple to recognise that there is a problem, and then I want them to fix it.

  • 3194 error while updating, Secure Link to iTunes Store Failed, No Audio CD Found

    Microsoft Windows 7 Ultimate Edition (Build 7600)
    LENOVO 20060
    iTunes 10.7.0.21
    QuickTime not available
    FairPlay 2.2.19
    Apple Application Support 2.2.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.0.59
    Apple Mobile Device Driver 1.62.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0021AD5C0CB4E590
    Current user is an administrator.
    The current local date and time is 2012-10-21 19:54:53.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Intel(R) HD Graphics
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:    {1AD46418-B495-4CAD-9306-A2618C2232F1}
    Description:    MBlaze USB Modem
    IP Address:    116.202.189.231
    Subnet Mask:    255.255.255.255
    Default Gateway:    0.0.0.0
    DHCP Enabled:    No
    DHCP Server:   
    Lease Obtained:    Thu Jan 01 05:30:00 1970
    Lease Expires:    Thu Jan 01 05:30:00 1970
    DNS Servers:    10.228.65.114
            116.202.225.32
    Adapter Name:    {B07E2D28-A979-4D44-B2C6-99976836038C}
    Description:    Microsoft Virtual WiFi Miniport Adapter
    IP Address:    0.0.0.0
    Subnet Mask:    0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:    Yes
    DHCP Server:   
    Lease Obtained:    Thu Jan 01 05:30:00 1970
    Lease Expires:    Thu Jan 01 05:30:00 1970
    DNS Servers:   
    Adapter Name:    {DDBDA14A-F067-44FA-B614-75C87B94AC17}
    Description:    Atheros AR9285 Wireless Network Adapter
    IP Address:    0.0.0.0
    Subnet Mask:    0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:    Yes
    DHCP Server:   
    Lease Obtained:    Thu Jan 01 05:30:00 1970
    Lease Expires:    Thu Jan 01 05:30:00 1970
    DNS Servers:   
    Adapter Name:    {9AD087AB-E670-48E2-8A24-A53AE3FC7E2A}
    Description:    Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
    IP Address:    0.0.0.0
    Subnet Mask:    0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:    Yes
    DHCP Server:   
    Lease Obtained:    Thu Jan 01 05:30:00 1970
    Lease Expires:    Thu Jan 01 05:30:00 1970
    DNS Servers:   
    Active Connection:    MBlaze USB Modem
    Connected:    Yes
    Online:        Yes
    Using Modem:    Yes
    Using LAN:    No
    Using Proxy:    No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-10-21 19:52:12.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: InCDPass (4.3.12.0), incdrm (4.3.12.0), GEARAspiWDM (2.2.3.0),
    F: HL-DT-ST DVDRAM GT30N, Rev LC01
    Drive is empty.
    **** Device Connectivity Tests ****
    iPodService 10.7.0.21 is currently running.
    iTunesHelper 10.7.0.21 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34.  Device is working properly.
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Connected Device Information:
    LenovoZ560’s iPhone, iPhone 3GS running firmware version 5.1.1
    Serial Number:    86923ZSC3NP
    Most Recent Devices Not Currently Connected:
    iPod nano (3rd Generation) running firmware version 1.0
    Serial Number:    5U735K0XYXX
    **** Device Sync Tests ****
    Sync tests completed successfully.
    Please help me, what to do?
    Message was edited by: dilip_b

    I think its weird that I experienced both the 3194 error code and "secure link to the itunes store failed" diagnostics error on three computers running on different OS (XP, vista and 7), itunes version and connectivity types (wireless and cabled). Could it be possible that there is a problem on Apple's server?
    Are you still there, shintenhouji?
    Perhaps try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (I've seen a few cases in recent times of this sort of thing being associated with LSP issues.)

  • My iPod Touch 4g keeps getting a 3194 error when updating to IOS5

    I am running the 4.3.3 software on the iPod touch 4g. Tried updating and it download the update perfectly....but when I applied the update it gets to the extraction point but then says Error 3194 and trouble restoring iPod. I tried shift+restore to manually select the update to see if it would do anything but it didn't. I manually reset from the iPod twice and then tried updating...didn't work. I tried forcing it into DFU and then updating it...still nothing. I held the power+home button while it was on and it reset to the screen of the itunes logo and a cable....I tried updating then and still nothing. All of it keeps popping back to the Error 3194. Any help? Anyone else going through this? Is this a issue that is being dealt with since IOS5 just came out? Someone give me peace of mind LOL I waited 4 hours for this update to download since internet speeds are SO FAST here.

    Just for the record, I searched the forums for posts like mine but didn't see any LOL now I seem to find a lot with similar issues.....seems to be just for iPods but I just saw an iPhone having issues....Our iPhone 4 updated fine, the iPad updated fine, but this iPod is having issues. But just throwing out that I am aware of others with similar posts but am keeping mine open to let others know they are not alone......

  • 3194 error while updating from 4.3.5 to 5.1.1

    i have just downloaded the latest itunes and have successfully downloaded the latest 5.1.1 for ipad 2 but right after sync i get the extracting software msg and after that i get 3194 error. i have even tried reinstalling itunes and rebooting ipad 2 but i have failed to get the thing going. help me

    Try and get your iPad in Recovery Mode
    http://support.apple.com/kb/ht1808

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