Error -3259 when trying to update iPhone

Getting error 3259 when trying to update newest iPhone version. I'm not tech savvy so could someone explain what this is and what exactly I need to do to fix this! I've not had this problem until recently.

Another topic is talking about this. The is an Apple server problem and not a problem with your iPhone or local iTunes environment.

Similar Messages

  • Error 3259 when trying to update to 4.2

    Hi
    My iphone is currently on 3.1.3 and i am trying to update to 4.2 to no avail!
    I have turned off the windows firewall, disabled Kaspersky anti virus on my laptop, connected to my broadband router directly via an ethernet cable but it still wont update!
    I have also tried to download the file only - still the same message.
    The furthest I seem to get is to 'processing file' then i get an error message saying network connection timed out (-3259)!!
    I have tried over the last few days almost constantly so have given it plenty of chances!!!
    Help!! Is there anything else i can do?? Seriously am going out of my mind.... surely cant be this hard!!
    Thanks in advance for you help in stopping me going insane!! ;-S

    Still not working... any ideas..
    Some of my apps are now not working... assume it needs version 4??
    I thought if I restored settings it might then update with new version? Do I just press restore on iTunes?
    Help!!!!!!!

  • Error 3259 when trying to update iTouch 16GB to iOS 4.2

    Hi... each time I connect my touch to my laptop, iTunes opens, and I am asked to update to iOS 4.2. I have gone through this numerous times, and the download takes place, and starts to process, then I get the error 3259. I am running Windows Vista along with Kaspersky Internet Security 2011. Please give me an idea what I can do now.
    Message was edited by: ladyhawke011

    I was having the same problem and after several weeks of technical support they basically gave-up and suggested I try installing Kaspersky KIS v12 (2012) (not yet released, but available on their ftp download site as a "current version"). 
    Anyway, I installed it and now I can update my iOS on my iPhone and iPad.  Voilla! 
    However, Kaspersky claim that this is not a common problem.  Yeah, right! 
    If you want to upgrade to KIS v12 (2012) or KAV v12 (2012), then here is how:
    1) Download v12 (2012) from the ftp site here:
    ftp://ftp2.kasperskyftp.com/consumer-products/Current_Versions/KIS2012/
    2) Disconnect from Internet (doh!)
    3) Stop Kaspersky (right click on the "K" in the tool tray and select "Exit")
    4) Uninstall Kaspersky from the Control Panel (Programs / Add-Delete Programs)
    5) Reboot after uninstalling old version
    6) After rebooting, install KIS/KAV v12 (2012)
    7) When it prompts for install key, re-connect to the Internet and enter the key code (usually on the back of the envelope the original installation disk is in).  The key code for earlier versions should work (at least it did for code with KIS 2010, two versions earlier).
    8) Reboot when done
    Finally, if this works for you (or anyone else), please post here, since Kaspersky seems to think it is very rare case that it worked for me... ha! 

  • I keep getting error -3259 when trying to update my iPad to iOS 5, how do I fix this?

    I have tried everything! Updating my system, using system restore, turning off all my firewalls, updating all my security programs, uniinstalling iTunes, reinstalling iTunes, googling the answer and I can't seem to find anything to do with this specific error anywhere! What do I do?

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3694#error1

  • I have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?

    i have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?

    When you restore, which error # appears?

  • IPhone 5 error 4005 when trying to update with itunes

    iPhone 5 error 4005 when trying to update with itunes

    Hello mjy75, 
    Thank yoj for using Apple Support Communities. 
    The following article covers error 4005 when updating your iPhone.
    iOS: Restore errors 4005, 4013, and 4014 - Apple Support
    Regards,
    Jeff D. 

  • TS3694 Does anyone know what error message 6 means?   No detailed explanation of 6 on this page.  Got that msg when trying to update iPhone (4S) OS software.

    Does anyone know what error message 6 means?   No detailed explanation of 6 on this page.  Got that msg when trying to update iPhone (4S) OS software.

    http://support.apple.com/kb/ts3694#error6
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • TS3694 I received an error message when trying to update my iphone, my iphone is frozen with the apple on the screen, is it ok to unplug it from the computer and restart it?

    I received an error message when trying to update my iphone, is it ok to uplug the iphone from the computer

    Yes.

  • Getting erorr (error =-3259) when tried to restore my iphone using iturnes...need help

    I have got error (error = -3259) when tried to restore my iphone using itunes...unable to download the iphone software. I have tried serval times but the same issue happening again and again Anyone can help with this issue?

    http://ipod.about.com/od/itunesproblems/qt/Fixing-Itunes-Error-3259.htm

  • HT1349 why do i keep getting a error 3259 when trying to download update?

    why do i keep getting a error 3259 when trying to download update?

    See this Apple Suport Document
    iTunes Store reporting error - 3259

  • TS3694 I am getting 1015 error message when trying to restore iphone 3Gs

    I am getting error message when trying to restore iphone 3gs

    If this is your phone, it appears that you had either loaded the iOS 7 beta on it and it is now expired or you are not trying to restore the phone correctly. Did you attempt to update using something other than the standard procedure in iTunes? You cannot install a custom iOS file.

  • TS3694 getting error 3004 when trying to update to ios7

    I keep getting error 3004 when trying to update to ios7

    I was trying to update my iphone 5 to IOS7 and couldnt do it for 5 times then I did the following and was able to update it right away
    Clearing your DNS cache may resolve the issue and enable you to connect to the iTunes Store.
    The easiest way to clear your DNS cache is to shut down your computer completely and then restart. If you can't shut down, you can clear your DNS cache manually.
    Click Start and choose Run.
    In the dialog that appears, type “cmd” (don’t type the quotes) and click OK.
    After the DOS prompt (C:\), type “ipconfig /flushdns” (without the quotes) and press Enter. Make sure you enter a single blank space after “ipconfig.”
    Let me know if it solved the issue for you

  • I keep getting Error 17 when trying to update to 7.0.4 iPad Air

    I keep getting Error 17 when trying to update to 7.0.4 and the Ipad stays in USB Mode

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Message was edited by: Texas Mac Man

  • Get error message when trying to sync iphone to puter that says"cannot connect because apple mobile divise is not started? what do i do?

    get error message when trying to sync iphone to puter that says"cannot connect because apple mobile divise is not started? what do i do?

    Restart your computer and the iPhone. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo. It is safe to do, there should be no content loss. It is the same as rebooting your computer.

  • Error message when trying to update my world or anyof my applications

    I receive an error message when trying to update any of my applications.  Example  facebook, my world..etc...
    Error 40820 try later

    Hi and Welcome to the Community!
    While normally it is much more accurate to search with the accurate and complete error message, including all punctuation and error codes, in your case here is a KB that discusses that error:
    KB28188"BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again. (Error id: 40820) " error is displayed when opening App World on the BlackBerry smartphone
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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