Error-33 building installer

I am done with a project and I am trying to build an installer for it. I have not been successful. I have all the files needed inside the project.  I tested it and run the main Vis and there's no error.  But when Im trying to build the installer, I select my source files and se the Additional installers to automatic selection  I get this error each time:
   Forgive me if it's too long! can someone explain to me what that means.
   CDK_CreateNewWizard_Invoke.vi.ProxyCaller >> CDK_CreateNewWizard_Invoke.vi >> AB_CreateNewWizard_Invoke_CORE.vi >> AB_UI_FRAMEWORK.vi >> AB_UI_Frmwk_Installer.lvclass:Build.vi >> Installer.lvclass:Build_from_Wizard.vi >> IB_MSI.lvclass:Build.vi >> IB_MSI.lvclass:Engine_Build.vi >> NI_MDF.lvlib:MDFDistCopyList_CopyItem.vi
Loading product deployment information
*** Error: Input data from a source data file has errors. (Error code -33)
Error Details:
Error loading source distribution info for product 'NI .NET Framework 2.0 Language Pack x86 Installer' from registry.
Error in MDF:istributionSourceCollection::LoadProductSourceFromNISysInfo
Could not extrapolate product location on distribution because paths do not match
Path of part on distribution: Products\DotNet20langpack_x86_Installer\DotNet20x86langpack.msi
Path of part in product: DotNet20x86langpack\DotNet20x86langpack.msi
*** End Error Report
*** WARNING ***
Ignoring 'NI .NET Framework 2.0 Language Pack x86 Installer' because there is an error in this product's installation data. Updating, repairing, or reinstalling the product may resolve this issue.
*** Error: Input data from a source data file has errors. (Error code -33)
Error Details:
Error loading source distribution info for product 'NI .NET Framework 2.0 Language Pack x86 Installer' from registry.
Error in MDF:istributionSourceCollection::LoadProductSourceFromNISysInfo
Could not extrapolate product location on distribution because paths do not match
Path of part on distribution: Products\DotNet20langpack_x86_Installer\DotNet20x86langpack.msi
Path of part in product: DotNet20x86langpack\DotNet20x86langpack.msi
*** End Error Report
*** WARNING ***
Ignoring 'NI .NET Framework 2.0 Language Pack x86 Installer' because there is an error in this product's installation data. Updating, repairing, or reinstalling the product may resolve this issue.
*** Error: Input data from a source data file has errors. (Error code -33)
Error Details:
Error loading source distribution info for product 'NI .NET Framework 2.0 Language Pack x86 Installer' from registry.
Error in MDF:istributionSourceCollection::LoadProductSourceFromNISysInfo
Could not extrapolate product location on distribution because paths do not match
Path of part on distribution: Products\DotNet20langpack_x86_Installer\DotNet20x86langpack.msi
Path of part in product: DotNet20x86langpack\DotNet20x86langpack.msi
*** End Error Report
*** WARNING ***
Ignoring 'NI .NET Framework 2.0 Language Pack x86 Installer' because there is an error in this product's installation data. Updating, repairing, or reinstalling the product may resolve this issue.
Adding files to installer
Validating...
Copying files...
Scanning files...
Updating files...
Build complete successfully.
Done adding files
Preparing to build deployment
Copying products from distributions
*** Error: Input data from a source data file has errors. (Error code -33)
Error Details:
Error in MDF API function: _MDFDistCopyList_CopyItem
Error in MDF:istributionSourceCollection::LoadDist
Could not extrapolate product location on distribution because paths do not match
Path of part on distribution: Products\LabVIEW_RT_TraceToolkit_Support_90\LabV90\RTETT_LV_90.msi
Path of part in product: LabVIEW_RT_TraceToolkit_Support_90\RTETT_LV_90.msi
*** End Error Report
Done building deployment

In regards to needing to put in the CDs, LabVIEW will ask you to do so unless you actually transfer the installers to your computer.  When you install LabVIEW, it uses the installers on the CD to install to your machine.  It won't copy the installer files to your computer by default, as this would waste several GBs of space.  You would have to physically copy them from the disk or download them from ni.com/donwloads to get them on your desktop.  (This is true for any program, which is why you need installation disks to install or build installers unless you have the installer files on your computer.)
In regards to the error, which XML file in the link I posted previously matched yours?  Revision A or Revision B?  Can you please post the precise error with Revision A replacing your XML file and the precise error with Revision B replacing your XML file?  I would expect the file paths listed to be slightly different.
Could you also post the precise path of the "NI .NET Framework 2.0 Language Pack x86 Installer {F8ECD2D6-659C-49EB-8454-5F8F7B526FCF}.xml" file on your computer?  
Regards,
David R
Applications Engineer
National Instruments

Similar Messages

  • Geting error when build installer

    I'm getting Error 33 and dotnet x86 ni language pack error and build stops
    how can I solve this issue?
    Building executable is fine, but the problem occurs during building installer.
    Please advice
    regards
    Pierre Tannoury
    Pevatech International S.A.R.L

    thanks for helping,
    i still receive another messages but the dotnet error message is gone
    please see below the building status and what's errors remaining
    CDK_Build_Invoke.vi.ProxyCaller >> CDK_Build_Invoke.vi >> CDK_Engine_Main.vi >> CDK_Engine_Build.vi >> NI_MDF.lvlib:MDFBuildDist_Build.vi
    Loading product deployment information
    Loading product deployment information
    Adding files to installer
    Done adding files
    Preparing to build deployment
    Copying products from distributions
    Building deployment
    Copying setup files
    Setting merged database information
    Setting product information
    Setting developer part information
    Starting final build
    Validating...
    Copying files...
    Updating files...
    *** Error: Fatal runtime error. (Error code -10)
    *** Error Details:
    Access violation! Structured exception code 3221225477
    *** End Error Report
    *** Error: An internal tool or library returned an error. (Error code -21)
    Error Messages
    *** Error Details:
    Error in MDF API function: _MDFBuildDist_Build
    Error List
    .\InputParser.cpp(819): IInstallerError 108
    Problem with updating Part DataSocket64.msi.
    *** End Error Report
    Done building deployment

  • Error in Build Installer process, LV2009 SP1, Windows 7 x32

    I get the following error when I try to build an installer:
    CDK_Build_Invoke.vi.ProxyCaller >> CDK_Build_Invoke.vi >> CDK_Engine_Main.vi >> CDK_Engine_BuildDevPart.vi >> NI_MDF.lvlib:MDFBuildDevPart_Open.vi
    Loading product deployment information
    Loading product deployment information
    Adding files to installer
    *** Error: Windows SDK function returned an error. (Error code -12)
    Error accessing build path "<PATH> \temp\dp\".
    Error creating directory "<PATH> \temp\dp\".
    The system cannot find the path specified.
    *** Error Details:
    Error in MDF API function: _MDFBuildDevPart_Open
    Error in MDF::BuildDeveloperPart::CopyFilesToBuildDir.
    MetaToolbox: MetaToolbox::CreateDirectoryRecurse failed.
    Windows function CreateDirectory returned an error. Error code: 3
    *** End Error Report
    I have done the follwoing:
    1) Checked the path.  The permissions are OK, and I even created the /temp/dp folders
    2) Changed the path to c:\temp
    3) Emptied the Cache directories (windows 7, so the one in c:\program files/Nat... and the one in c:\programData
    4) Installed .NET framework 4.0
    5) Removed the VISA runtime package from the installer
    6) unchecked "copy installers to disk" in the build spec
    Any ideas?

    Jed Davidow,
    I have looked through some resources and found that this code sometimes occurs because the source files to include have disappeared from the installer properties window.  Please check that your files are still present and in the correct place and try to build the installer again.
    Hope this helps!
    Drew
    Drew T.
    NIC AE Specialist

  • Error usingEXE/Building Installer, and cFP .iak error

    I built my app and created an .EXE, however when I run it, I get the error(see image error1.jpg) "Cannot Load the browse dialog. Some necsessary components are missing.to correct the problem, reinstall the driver software that is associated with this control." when I try to bring up the Filedpoint browse dialog. This when ra on the computer with LV8.5 full devel. version. If I just run the VI, everything works fine.
    Also, when I try to build an installer, I get these errors: (see image)
    And then the final question, whenever I shut down labview, I have to open MAX, create a new .iak file, "find devices" for each FP-device and then press "start" so I can see the current values. Then I have to remove the FPdevices from my project, and readd them (new targets and devices), (importing the Fieldpoint configuration does not work). then it all works again untill I close labview. might it be associated with the fact that I cannot save the config file in the project? (see image) when I close the window again, the configpath is gone and when I clock add it says "warning, error saving file".
    thanx.
    Anders
    Message Edited by Tohatsu on 02-13-2008 04:07 AM
    Attachments:
    error21.JPG ‏74 KB
    config.JPG ‏58 KB
    error11.JPG ‏43 KB

    I've just found temporary (let's say) solutions:
    About my exe:
    test editor for cFP, so I have to allow user to set cFP chanel (let's say DO1), set description, and create table of boolean values.
    I want to use cFP "Browse" dialog, but:
    there is a VI called "FP get Configuration Info.vi" (Functions>>Measurements I/O>> FieldPoint>> Advanced>>cFP Get Configuration Info)
    Set path to *.iak file, define configuration name, communication resource (MAX's cFP name) and device name (l.s: cFPAI-111@3) and operation  get item list (long string)
    It will get us all input adreses at module cFP-AI-111 and next module and so on...
    So user will operate at ring or listbox to select cFP channel what is, hmm... proper solution when he isn't connected to cFP at my exe.
    Regards
    Mikrobi (Zbigniew St. Sobków)____________________________________________________________
    "You can lead a horse to water, but if you can get him to float on his back you've got something."

  • Microsoft Visual C++ runtime error when building installer

    I'm trying to build an installer for a very simple VI I've created in 8.2.  Before the build is complete I get a Microsoft Visual C++ runtime error message pointing towards the labview.exe file.  I've already tried re-installing LabVIEW and deleting older versions of the LabVIEW Runtime engines with no luck.  I recently upgraded my system from LabVIEW 6.1 and I'm using Windows XP.  Any suggestions?
    Thanks.
    LabVIEW 2012 - Windows 7
    CLAD

    I included waveform storage, runtime engine 8.2, ni-visa-runtime and  ni-serial3.1. I tried to create a setup.exe by installer on an other pc. But it's completely the same behavior afterwards. I attached the error message. This message appears after I choose the path and continue the setup. It's the question which file is meaning.
    I tried to create a setup.exe by installer without any additional. 
    The strange thing is it was unsuccessful with following message. Maybe this will be helpful to find the problem.
    CDK_Item_OnDoProperties.vi.ProxyCaller >> CDK_Item_OnDoProperties.vi >> CDK_InstallerConfiguration_Editor.vi >> CDK_Build_Invoke.vi >> CDK_Engine_Main.vi >> CDK_Engine_BuildDevPart.vi >> NI_MDF.lvlib:MDFBuildDevPart_Open.vi
    Attachments:
    missing file message.JPG ‏15 KB

  • Useless and vague error while building installer

    So I am trying to build an installer for one of my .exe's that I have built.  The .exe works just fine but when I start to try to build an installer I get this unusually vague and useless error.  Can anyone tell me what this means?

    We once spent several hours working with NI to resolve a similar installer issue. We had to have them remote into our system and drill down through the installer code (written in LabVIEW) to discover what was happening. It was not for the faint of heart. NI really needs to do a better job reporting errors during the builds.
    Mark Yedinak
    "Does anyone know where the love of God goes when the waves turn the minutes to hours?"
    Wreck of the Edmund Fitzgerald - Gordon Lightfoot

  • Error when building Installer with USI 1.5.0 with Labview 8.5

    I used to build an installer with Labview 8.2 and included this additional installer USI 1.5.0  but now with labview 8.5 it gives me an error:
    "Locate the "NI LabVIEW" distribution. LabVIEW needs to copy a component installed or updated by the distribuiton to conitnue building the installer"
    Any advice

    Hi reza_sed,
    Thank you for contacting National Instruments.  When you get this message, are you prompted for a location of this installer (CD drive or something)?  Sometimes if components are installed together, certain dependencies are created.  You might be able to add the installer to a LabVIEW 8.2 installer with no problem, but the installer cannot be found when using a different version of LabVIEW.  You might try uninstalling USI, then copying the install files from the CD or from our website to your hard drive and then installing from there.  Then, you should be able to include the additional installer.
    Another thing that may be happening is that the LabVIEW Run-Time Engine you have for 8.5 does not support NI-USI.  The full version of the Run-Time Engine supports NI-USI, but the web browser only version does not.  Make sure you select the full version when installing.
    Donovan

  • Error while building the installer

    Hello,
    I got following Error while building installer. Can anybody please tell me what is going wrong. Thanks
    CDK_Build_Invoke.vi.ProxyCaller >> CDK_Build_Invoke.vi >> CDK_Engine_Main.vi >> CDK_Engine_BuildDevPart.vi >> NI_MDF.lvlib:MDFBuildDevPart_Open.vi
    Loading product deployment information
    Loading product deployment information
    Adding files to installer
    *** Error: Windows SDK function returned an error. (Error code -12)
    Error accessing build path "D:\Project\QDAS \Builds\QDAS\".
    Error creating directory "D:\Project\QDAS \Builds\QDAS\".
    The system cannot find the path specified.
    *** End Error Report

    Hi labviewer,
    This error can be due to many different reasons, can you give more details as to what you are attempting to do in your application, what software, if any, you are using in addition to LabVIEW, any additional installers etc. 
    Message Edited by TMC-NI on 04-27-2008 09:06 PM

  • Build installer error code -12 while copying distribution

    Hello all you helpful forum-goers!
    I am having problems building an installer for my product now that I have upgraded to LabVIEW 2010 from 8.5.1.  My project has an executable build, and then 3 installer builds which put a different value in the registry indicating the permissions level of the executable: Basic, Full, and Ultimate.
    When I try to build the Full version, I get the following error:
    CDK_Build_Invoke.vi.ProxyCaller >> CDK_Build_Invoke.vi >> CDK_Engine_Main.vi >> IB_MSI.lvclass:Build.vi >> IB_MSI.lvclass:Engine_Build.vi >> NI_MDF.lvlib:MDFDistCopyList_CopyItem.vi
    Adding files to installer
    Done adding files
    Preparing to build deployment
    Copying products from distributions
    Copying distribution 'Williams International - Engine Maintenance Terminal (WI_EMT) Ultimate' from: C:\CP356\WI_EMT Ultimate Installer\ to: C:\Documents and Settings\All Users\Application Data\National Instruments\MDF\ProductCache\
    *** Error: Windows SDK function returned an error. (Error code -12)
    The system cannot find the path specified.
    *** Error Details:
    Error in MDF API function: _MDFDistCopyList_CopyItem
    Windows function FindFirstFile returned an error. Error code: 3
    *** End Error Report
    Done building deployment
    The weird part is the "from" path doesn't exist, but C:\CP356\ does contain my project's files (including some sub-directories).  But even if it did, I have no idea why the Ultimate version is referenced when I am building the Full version.  I just tried building the Ultimate installer, and got the same error.
    Stranger yet, this error goes away if I stop trying to include NI-VISA Runtime 5.0 in the additional installers section of my installer.  The only other "additional installer" I have checked is the LabVIEW 2010 Runtime Engine.  The VISA Runtime is required for my product, so I can't just leave it unchecked.  Another clue is that the VISA Runtime's Installer Source Location is listed as D:\, my DVD drive.  But even when I put the Device Drivers DVD in the drive, I get the same error when building.
    I've tried looking in the Device Drivers DVD, but it says that the VISA Runtime 5.0 is already installed on my computer; I forget the exact path it listed, but I can get it again if that would help someone.  But I couldn't figure out how to change the source location to tell it to get that installer locally.
    Based on the posts I've found in this forum for error code -12, I also created a new Build Specification for the Full installer and set all the same options as the previous one, in case something about it got corrupted when I upgraded, but it didn't seem to make a difference.
    I would very much appreciate any insight anyone has on how to fix or get around this issue!
    Thanks,
    -Joe
    Solved!
    Go to Solution.

    Paul,
    Thanks for the reply!  I looked at the knowledge base article, and followed it to the .NET 3.5 install page, and from there to the .NET 4.0 install page (figuring the later version the better), downloaded that and selected to "repair" my .NET 4.0 installation.  It looked like it did thing for a while (was something broken? ;-)), but no change to my problem afterwards.
    The other item in the article was a particular virus protection software, which I do not use.  McAfee anti-virus is installed on my system, but it is controlled by our IT department and therefore is harder to change than usual.  It has been installed the entire time I have used LabVIEW on my computer with no problems prior to this, but I will contact them to see if they could put LabVIEW on an exception list anyway next.
    Since I couldn't do that immediately, I copied the NI-VISA_Runtime folder off of my Device Drivers DVD onto my desktop, used it to uninstall NI-VISA Runtime 5.0, and then reinstalled it.  However, this did not fix the problem, or even change the additional installer properties for that item - it still says the source location is D:\.
    Do you have any other suggestions for things I can try?  I very much appreciate your assistance!
    Thanks,
    Joe

  • Error while building javaeetutorial5

    When I try to build "bookstore" from javaeetutorial5 I get this error:
    Buildfile: build.xml
    -pre-init:
    init:
    default-ear:
    -pre-compile:
    bpp-actual-compilation:
    [echo] Compiling bookstore
    [javac] Compiling 11 source files to /opt/javaeetutorial5/examples/web/bookstore/build/classes
    BUILD FAILED
    /opt/javaeetutorial5/examples/bp-project/command-line-ant-tasks.xml:89: /opt/javaeetutorial5/examples/web/bookstore/c:/Sun/AppServer not found.
    Total time: 1 second
    The solution is to edit the file /javaeetutorial5/examples/bp-project/build.properties.sample
    --david                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

    Hi David,
    Yes, the problem came from the ../bp-project/build.properties & ../bp-project/app-server.properties files. As indicated from your error messages "/opt/javaeetutorial5/examples/web/bookstore/c:/Sun/AppServer not found." It seems you are using AppServer on a solaris machine while those configuration files are default for window enviroment "c:/Sun/AppServer not found."
    Here is what you should to do:
    -Copy build.properties.sample to build.properties
    -Edit the variables below for the correct path:
    javaee.home=<The installation directory of your AppServer>
    javaee.server.name=<machine name> (localhost)
    javaee.server.port=<The port number for the server instance> (8080)
    javaee.server.username=<The administrator username>
    javaee.server.passwordfile=</path/to/passwordfile>
    Note:
    Inside passwordfile add: AS_ADMIN_PASSWORD=<The administrator password>
    javaee.adminserver.port=<The port number for admin server> (4848)
    -Do the same thing for app-server.properties file (optional)
    You can find the information above from the link below
    http://java.sun.com/javaee/5/docs/tutorial/doc/
    Section: About The Examples
    -davis

  • Error while building executable

    Hi,
    while building an executable I get the following error:
    Error 6 occurred at Librarian Path Location.vi  Can't list parent path
    Possible reason(s):
    LabVIEW:  Generic file I/O error.
    NI-488:  I/O operation aborted.
    If I try to build the executable of the initial version of the same VI, staying in the same file system
    of the same machine, everyting can be build fine
    Thanks for your help

    I feel your pain.  Compiling and building installations in LV is NOT intuitive.  My guess is you have failed to install a necessary LLB or driver in your compiling  or installation process.  You will need to make sure other computers the program is on have the lv runtime installed and you may need to select other options to install during the installation build listed under "additional installers" tab such as NI-488 or NI_VISA in order to enable communications to external instruments.  It works on the development computer because those things are already installed.   You might do a search of "Error 6" here in the lv forum as I recall it's kind of a common problem.

  • Windows 7 64bits Installing Internet Explorer 11 ERROR Neutral package installation failed

    Hi,
    The laptop is running Windows 7 64bits with Internet Explorer 10 and the Windows automatic updates is turned on. The problem happens when the Windows keeps installing the Internet Explorer 11 every time between shutdown process. So I decided to download
    IE11 offline installation and try to install from it but the problem doesn't solve, the installation still does not complete. I have tried to delete all files in the Windows temp folder and IE temp folder already but the problem still exist.
    Below is the details from IE11_main.log file
    00:00.000:
    ====================================================================
    00:00.000: Started: 2014/05/26 (Y/M/D) 11:00:44.473 (local)
    00:00.000: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.016: Command line: "C:\Users\TBG\Desktop\IE11-Windows6.1-x64-en-us.exe"
    00:00.016: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.016: INFO:    Previous version of Internet Explorer: 10.0.9200.16866
    00:00.016: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.016: INFO:    ...and 11.1.0.0...
    00:00.016: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.016: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.016: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.016: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.016: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.016: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:00.702: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.702: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE18CE4.tmp\Spelling_en.msu.
    00:00.702: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.702: INFO:    Extracted Hyphenation dictionary for en to
    C:\Windows\TEMP\IE18CE4.tmp\Hyphenation_en.msu.
    00:00.718: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:01.607: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:02.714: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded
    and extracted for use.
    00:02.730: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE18CE4.tmp\IE11-
    SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE18CE4.tmp\IE11-support\HardwareBlockingList.xml"
    00:02.870: INFO:    Graphics Device Information: Intel(R) HD Graphics Family
    00:02.870: INFO:    Hardware support check succeeded. Installation will continue.
    00:02.870: INFO:    Windows 7 operating system detected.
    00:02.886: INFO:    Service pack major: 1
    00:02.886: INFO:    Service pack minor: 0
    00:02.886: INFO:    Service pack name:  Service Pack 1
    00:02.886: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >=
    6.2.9200.16570 (True)
    00:02.886: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll:
    6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:02.886: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18409 >=
    6.1.7601.17727 (True)
    00:02.902: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll:
    6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:02.902: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >=
    6.1.7601.17888 (True)
    00:02.902: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:02.902: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >=
    6.1.7601.18010 (True)
    00:02.902: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >=
    6.1.7601.18254 (True)
    00:02.917: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >=
    6.1.7601.18247 (True)
    00:07.597: INFO:    Waiting for 0 prerequisite downloads.
    01:37.423: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using
    the downloaded package.
    01:37.423: INFO:    Waiting for 0 language pack downloads.
    01:37.423: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    01:37.438: INFO:    No reboot logic message NrApiStart(0), lParam=0x03771068 returned 0x00000000.
    01:38.000: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    01:38.000: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    01:38.000: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE18CE4.tmp\IE11-
    neutral.Downloaded.cab
    01:38.000: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package
    /packagepath:C:\Windows\TEMP\IE18CE4.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    02:20.619: INFO:    Process exit code 0x80004005 (-2147467259) [Unspecified error ]
    02:20.713: ERROR:   Neutral package installation failed (exit code = 0x80004005 (2147500037)).
    02:20.729: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    02:20.744: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    02:20.775: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    02:20.869: INFO:    Waiting for Active Setup to complete.
    02:20.963: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    02:32.694: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    02:32.741: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
    02:32.756: INFO:    SQM Upload returned 403
    02:36.453: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE18CE4.tmp
    02:36.531: INFO:    Unable to remove directory C:\Windows\TEMP\IE18CE4.tmp, marking for deletion on reboot.
    02:36.531: INFO:    Released Internet Explorer Installer Mutex
    Taweesak Archawamaitreekool

    DISM.log would make this clearer.  And using ProcMon I suspect would really make it snap out at you.   <eg>
    C.f. (credit for a recent discovery)
    http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/i-get-error-9c59-when-updating-internet-explorer/03d4473a-867b-44a5-9a37-913e9a5879cf?page=8&msgId=afe85da0-36e0-4160-860b-d2973e78c8b9 
    Unfortunately, since then others have quickly stuck a pin in this balloon, finding that it is just one more bump in the road, but at least working around this coding error should change your symptom.
    Good luck
    Robert Aldwinckle
    Thank you very much.
    I have tried to create a symbolic link as suggested on a forum but the problem still cannot be solved. The error message from IE11_main.log file is exactly the same as before.
    For DISM.Log, here are the details from the started time of the installtion process
    2014-05-29 16:53:55, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->
    2014-05-29 16:53:55, Info                  DISM   DISM.EXE:
    2014-05-29 16:53:55, Info                  DISM   DISM.EXE: Host machine information: OS Version=6.1.7601, Running architecture=amd64, Number of processors=4
    2014-05-29 16:53:55, Info                  DISM   DISM.EXE: Executing command line: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1CA88.tmp\IE11-neutral.Downloaded.cab
    /quiet /norestart
    2014-05-29 16:53:55, Info                  DISM   DISM Provider Store: PID=9144 Getting Provider FolderManager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:55, Info                  DISM   DISM Provider Store: PID=9144 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:55, Info                  DISM   DISM Provider Store: PID=9144 Loading Provider from location C:\Windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:55, Info                  DISM   DISM Provider Store: PID=9144 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:55, Info                  DISM   DISM Provider Store: PID=9144 Getting Provider FolderManager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:55, Info                  DISM   DISM Provider Store: PID=9144 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Manager: PID=9144 Successfully loaded the ImageSession at "C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583"
    - CDISMManager::LoadImageSession
    2014-05-29 16:53:58, Info                  DISM   DISM Image Session: PID=8324 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\OSProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\OSProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:58, Info                  DISM   DISM OS Provider: PID=8324 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect
    2014-05-29 16:53:58, Info                  DISM   DISM OS Provider: PID=8324 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\LogProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\LogProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider OSServices - CDISMProviderStore::GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\PEProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Warning               DISM   DISM Provider Store: PID=8324 Failed to Load the provider: C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\PEProvider.dll.
    - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Failed to get and initialize the PE Provider.  Continuing by assuming that it
    is not a WinPE image. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Manager: PID=9144 Image session successfully loaded from the temporary location: C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583
    - CDISMManager::CreateImageSession
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider OSServices - CDISMProviderStore::GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-05-29 16:53:58, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2014-05-29 16:53:58, Info                  DISM   DISM.EXE: Target image information: OS Version=6.1.7601.17592, Image architecture=amd64
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\CbsProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\CbsProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:58, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-05-29 16:53:58, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize
    2014-05-29 16:53:59, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-05-29 16:53:59, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 CBS is being initialized for online use. More information about CBS actions can be
    located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\MsiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\MsiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\IntlProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\IntlProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\DmiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\DmiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-05-29 16:53:59, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2014-05-29 16:53:59, Info                  DISM   DISM OS Provider: PID=8324 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive
    2014-05-29 16:53:59, Info                  DISM   DISM Driver Manager: PID=8324 Further logs for driver related operations can be found in the target operating system
    at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\UnattendProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\UnattendProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\SmiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\SmiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\TransmogProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\TransmogProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISM Unattend Manager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Package Manager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OSServices
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: MsiManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: MsiManager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IntlManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: IntlManager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DriverManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DriverManager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: SmiManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Edition Manager
    2014-05-29 16:53:59, Info                  DISM   DISM Transmog Provider: PID=8324 Current image session is [ONLINE] - CTransmogManager::GetMode
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: Edition Manager.
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Processing the top level command token(add-package). - CPackageManagerCLIHandler::Private_ValidateCmdLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Encountered the option "packagepath" with value "C:\Windows\TEMP\IE1CA88.tmp\IE11-neutral.Downloaded.cab"
    - CPackageManagerCLIHandler::Private_GetPackagesFromCommandLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Package Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428
    with CBS state 4(CbsInstallStateStaged) being mapped to dism state 3(DISM_INSTALL_STATE_STAGED) - CDISMPackage::LogInstallStateMapping
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState
    2014-05-29 16:54:00, Info                  DISM   PID=4640 Scratch directory set to 'C:\Users\TBG\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
    2014-05-29 16:54:00, Info                  DISM   PID=4640 Successfully loaded the ImageSession at "C:\Windows\System32\Dism" - CDISMManager::LoadImageSession
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Failed to get and initialize the PE Provider.  Continuing by assuming that it
    is not a WinPE image. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Manager: PID=4640 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE:
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE:
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Host machine information: OS Version=6.1.7601, Running architecture=amd64, Number of processors=4
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Executing command line: c:\windows\sysnative\dism.exe
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\WimProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\WimProvider.dll. -
    CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\CompatProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\CompatProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: WimManager
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Getting the help information collection for the provider: WimManager.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Registering information from the help collection from provider: WimManager.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(wimcommands) and category(localtoplevelhelp) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(cleanup-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(remount-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(mount-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(unmount-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(commit-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(get-wiminfo) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(get-mountedwiminfo) and category(wimcommands) for the
    provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: FolderManager
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Compatibility Manager
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Getting the help information collection for the provider: Compatibility Manager.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE:
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: <----- Ending Dism.exe session ----->
    Taweesak Archawamaitreekool

  • I can't Start, Uninstall or Install new iTunes. I'm getting the same error message: Window Installer Service could not be accessed.  No other programs have similar problem. Any suggestion what can be done?

    I can't Start, Uninstall of Install new iTunes. I'm getting the same error message: "Window Installer Service could not be accessed". No other programs having similar problem. Any suggestions how to fix it?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • I can not create an Installer, After install the Vision Builder Demo and then uninstall it. I can not create a Labview installer anymore, it asks me for a Vision Builder Installer, even if My Labview program does not have nothing to do with it...

    I can not create an Installer on LabView, After install the Vision Builder Demo and then uninstall it. I can not create a Labview installer anymore, it asks me for a Vision Builder Installer, even if My Labview program does not have nothing to do with it...
    Solved!
    Go to Solution.

     Hi Shada this can happen if you are including additional installers to your installer for example DAQmx. When you are doing this the installer has to include other files like MAX (Measuremente and Automation Explorer). Probably when you installed Vision Builder it updated MAX, so when your installer is trying to Include MAX, its asking for the source where it was installed in your computer in this case Vision Builder.
     Here you can cache the information so its not asked again, or you can download a newer version fo DAQmx, so it will update MAX and change de dependecy.
     You can find more details about this issue in this KB:
    KnowledgeBase 3S88PJMY: Why Do I Get A "Missing Distribution" Error When Trying to Build an Installe...
    And for keeping a copy here is more info:
     How Do I Stop the Missing Distribution Notification Each Time I Build An Installer?
    Best Regards
    Benjamin C
    Senior Systems Engineer // CLA // CLED // CTD

  • IE 11 ERROR: Neutral package installation failed (exit code = 0x00003715 (14101)).

    Below is the log.
    00:00.000: ====================================================================
    00:00.063: Started: 2014/05/29 (Y/M/D) 16:48:19.266 (local)
    00:00.094: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.125: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
    00:00.156: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.203: INFO:    Previous version of Internet Explorer: 8.0.7601.17514
    00:00.234: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.266: INFO:    ...and 11.1.0.0...
    00:00.297: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.312: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.328: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.344: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.359: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.390: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:00.671: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.780: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1299F.tmp\Spelling_en.msu.
    00:00.796: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.812: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1299F.tmp\Hyphenation_en.msu.
    00:00.843: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:03.276: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:03.323: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1299F.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1299F.tmp\IE11-support\HardwareBlockingList.xml"
    00:03.573: INFO:    Hardware support check succeeded. Installation will continue.
    00:03.588: INFO:    Windows 7 operating system detected.
    00:03.604: INFO:    Service pack major: 1
    00:03.620: INFO:    Service pack minor: 0
    00:03.635: INFO:    Service pack name:  Service Pack 1
    00:03.713: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)
    00:03.869: WARNING: Checking version for C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll.  The file does not exist.
    00:03.900: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.17514 >= 6.1.7601.17727 (False)
    00:03.932: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7600.16385 >= 6.1.7601.17617 (False)
    00:03.963: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.17514 >= 6.1.7601.17888 (False)
    00:03.978: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:04.010: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.17514 >= 6.1.7601.18010 (False)
    00:04.056: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.17514 >= 6.1.7601.18254 (False)
    00:04.119: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7600.16385 >= 6.1.7601.18247 (False)
    00:07.052: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE1299F.tmp\KB2834140_amd64.cab
    00:07.083: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE1299F.tmp\KB2834140_amd64.cab
    00:07.114: INFO:    A local copy of the KB2834140 installation package has been copied to KB2834140_amd64.MSU.
    00:07.130: INFO:    IE Setup prerequisite package for KB2670838 included: C:\Windows\TEMP\IE1299F.tmp\KB2670838_amd64.cab
    00:07.145: INFO:    IE Setup prerequisite package for KB2670838 included: C:\Windows\TEMP\IE1299F.tmp\KB2670838_amd64.cab
    00:07.176: INFO:    A local copy of the KB2670838 installation package has been copied to KB2670838_amd64.CAB.
    00:07.192: INFO:    IE Setup prerequisite package for KB2639308 included: C:\Windows\TEMP\IE1299F.tmp\KB2639308_amd64.cab
    00:07.223: INFO:    IE Setup prerequisite package for KB2639308 included: C:\Windows\TEMP\IE1299F.tmp\KB2639308_amd64.cab
    00:07.239: INFO:    A local copy of the KB2639308 installation package has been copied to KB2639308_amd64.CAB.
    00:07.270: INFO:    IE Setup prerequisite package for KB2533623 included: C:\Windows\TEMP\IE1299F.tmp\KB2533623_amd64.cab
    00:07.286: INFO:    IE Setup prerequisite package for KB2533623 included: C:\Windows\TEMP\IE1299F.tmp\KB2533623_amd64.cab
    00:07.317: INFO:    A local copy of the KB2533623 installation package has been copied to KB2533623_amd64.MSU.
    00:07.348: INFO:    IE Setup prerequisite package for KB2731771 included: C:\Windows\TEMP\IE1299F.tmp\KB2731771_amd64.cab
    00:07.364: INFO:    IE Setup prerequisite package for KB2731771 included: C:\Windows\TEMP\IE1299F.tmp\KB2731771_amd64.cab
    00:07.395: INFO:    A local copy of the KB2731771 installation package has been copied to KB2731771_amd64.CAB.
    00:07.410: INFO:    IE Setup prerequisite package for KB2729094 included: C:\Windows\TEMP\IE1299F.tmp\KB2729094_amd64.cab
    00:07.442: INFO:    IE Setup prerequisite package for KB2729094 included: C:\Windows\TEMP\IE1299F.tmp\KB2729094_amd64.cab
    00:07.473: INFO:    A local copy of the KB2729094 installation package has been copied to KB2729094_amd64.MSU.
    00:07.488: INFO:    IE Setup prerequisite package for KB2786081 included: C:\Windows\TEMP\IE1299F.tmp\KB2786081_amd64.cab
    00:07.520: INFO:    IE Setup prerequisite package for KB2786081 included: C:\Windows\TEMP\IE1299F.tmp\KB2786081_amd64.cab
    00:07.535: INFO:    A local copy of the KB2786081 installation package has been copied to KB2786081_amd64.CAB.
    00:07.566: INFO:    IE Setup prerequisite package for KB2888049 included: C:\Windows\TEMP\IE1299F.tmp\KB2888049_amd64.cab
    00:07.613: INFO:    IE Setup prerequisite package for KB2888049 included: C:\Windows\TEMP\IE1299F.tmp\KB2888049_amd64.cab
    00:07.629: INFO:    A local copy of the KB2888049 installation package has been copied to KB2888049_amd64.MSU.
    00:07.691: INFO:    IE Setup prerequisite package for KB2882822 included: C:\Windows\TEMP\IE1299F.tmp\KB2882822_amd64.cab
    00:07.800: INFO:    IE Setup prerequisite package for KB2882822 included: C:\Windows\TEMP\IE1299F.tmp\KB2882822_amd64.cab
    00:07.832: INFO:    A local copy of the KB2882822 installation package has been copied to KB2882822_amd64.MSU.
    00:07.863: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE1299F.tmp\IE-Spelling-en.cab
    00:07.894: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE1299F.tmp\IE-Hyphenation-en.cab
    00:08.066: INFO:    Waiting for 9 prerequisite downloads.
    00:08.081: INFO:    Prerequisite download processes have completed. Starting Installation of 9 prerequisites.
    00:08.128: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2834140_amd64.cab /quiet /norestart
    00:38.049: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    00:38.080: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2670838_amd64.cab /quiet /norestart
    02:22.117: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    02:22.164: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2639308_amd64.cab /quiet /norestart
    02:59.199: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    02:59.230: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2533623_amd64.cab /quiet /norestart
    03:38.074: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    03:38.121: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2731771_amd64.cab /quiet /norestart
    04:24.765: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    04:24.796: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2729094_amd64.cab /quiet /norestart
    04:56.652: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    04:56.683: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2786081_amd64.cab /quiet /norestart
    05:01.972: INFO:    Process exit code 0x00000000 (0) [The operation completed successfully. ]
    05:02.003: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2888049_amd64.cab /quiet /norestart
    05:38.164: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    05:38.179: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2882822_amd64.cab /quiet /norestart
    06:22.702: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    06:22.749: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    06:22.780: INFO:    Waiting for 0 language pack downloads.
    06:22.796: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    06:23.030: INFO:    No reboot logic message NrApiStart(0), lParam=0x000227e8 returned 0x00000000.
    06:24.184: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    06:24.200: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    06:24.231: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1299F.tmp\IE11-neutral.Downloaded.cab
    06:24.246: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    07:49.860: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    07:49.922: INFO:    Setting registry to check if Internet Explorer is the default browser on first run: SUCCESS.
    07:49.953: INFO:    Preparing to install Spelling_en.msu using C:\Windows\TEMP\IE1299F.tmp\Spelling_en.msu
    07:50.031: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\Spelling_en\Windows6.3-KB2849696-x86.cab /quiet /norestart
    08:41.933: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    08:41.964: INFO:    Preparing to install Hyphenation_en.msu using C:\Windows\TEMP\IE1299F.tmp\Hyphenation_en.msu
    08:42.042: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\Hyphenation_en\Windows6.3-KB2849697-x86.cab /quiet /norestart
    09:32.758: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    09:32.789: INFO:    Preparing to install IE-Spelling-en.cab using C:\Windows\TEMP\IE1299F.tmp\IE-Spelling-en.cab
    09:32.820: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\IE-Spelling-en.cab /quiet /norestart
    09:49.372: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    09:49.388: INFO:    Preparing to install IE-Hyphenation-en.cab using C:\Windows\TEMP\IE1299F.tmp\IE-Hyphenation-en.cab
    09:49.419: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\IE-Hyphenation-en.cab /quiet /norestart
    10:05.565: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    10:05.581: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00000bc2 returned 0x00000000.
    10:05.596: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    10:05.752: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    10:05.799: INFO:    Verifying that the Internet Explorer Optional Component is enabled.
    10:05.893: INFO:    Setup exit code: 0x00000BC2 (3010) - Installation Succeeded. Reboot required.
    10:05.986: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1299F.tmp
    10:06.033: INFO:    Unable to remove directory C:\Windows\TEMP\IE1299F.tmp, marking for deletion on reboot.
    10:06.095: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.047: Started: 2015/04/08 (Y/M/D) 16:31:22.090 (local)
    00:00.063: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.078: Command line: "C:\Windows\ccmcache\8\IE11-Windows6.1-x64-en-us.exe"  /passive /quiet /norestart
    00:00.094: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.125: INFO:    Previous version of Internet Explorer: 8.0.7601.18404
    00:00.141: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.156: INFO:    ...and 11.1.0.0...
    00:00.172: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.203: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.250: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.297: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.312: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.328: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:00.702: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.936: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1AD8.tmp\Spelling_en.msu.
    00:01.092: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:01.155: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1AD8.tmp\Hyphenation_en.msu.
    00:01.233: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:02.184: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:05.632: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:05.663: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1AD8.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1AD8.tmp\IE11-support\HardwareBlockingList.xml"
    00:06.162: INFO:    Graphics Device Information: Intel(R) HD Graphics 4000
    00:06.178: INFO:    Hardware support check succeeded. Installation will continue.
    00:06.194: INFO:    Windows 7 operating system detected.
    00:06.225: INFO:    Service pack major: 1
    00:06.240: INFO:    Service pack minor: 0
    00:06.256: INFO:    Service pack name:  Service Pack 1
    00:06.443: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:06.490: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:06.537: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18741 >= 6.1.7601.17727 (True)
    00:06.615: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:06.662: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:06.677: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:06.693: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:06.833: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
    00:06.974: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:33.509: INFO:    Waiting for 0 prerequisite downloads.
    03:00.993: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    03:01.180: INFO:    Waiting for 0 language pack downloads.
    03:01.195: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    03:01.273: INFO:    No reboot logic message NrApiStart(0), lParam=0x00531188 returned 0x00000000.
    03:02.412: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    03:02.459: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    03:02.475: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1AD8.tmp\IE11-neutral.Downloaded.cab
    03:02.521: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1AD8.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    03:29.556: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    03:29.619: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    03:29.634: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    03:29.650: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    03:29.759: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    03:29.775: INFO:    Waiting for Active Setup to complete.
    03:29.806: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    03:29.837: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    03:29.853: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    03:29.900: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1AD8.tmp
    03:29.962: INFO:    Unable to remove directory C:\Windows\TEMP\IE1AD8.tmp, marking for deletion on reboot.
    03:30.040: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.109: Started: 2015/04/08 (Y/M/D) 16:52:25.541 (local)
    00:00.156: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.219: Command line: "C:\Windows\ccmcache\8\IE11-Windows6.1-x64-en-us.exe"  /passive /quiet /norestart
    00:00.328: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.375: INFO:    Previous version of Internet Explorer: 8.0.7601.18404
    00:00.421: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.484: INFO:    ...and 11.1.0.0...
    00:00.546: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.640: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.718: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.796: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.874: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.936: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:03.916: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:03.994: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1C0CE.tmp\Spelling_en.msu.
    00:04.010: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:04.041: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1C0CE.tmp\Hyphenation_en.msu.
    00:04.056: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:04.883: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:06.272: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:06.412: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1C0CE.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1C0CE.tmp\IE11-support\HardwareBlockingList.xml"
    00:07.052: INFO:    Graphics Device Information: Intel(R) HD Graphics 4000
    00:07.067: INFO:    Hardware support check succeeded. Installation will continue.
    00:07.083: INFO:    Windows 7 operating system detected.
    00:07.098: INFO:    Service pack major: 1
    00:07.114: INFO:    Service pack minor: 0
    00:07.145: INFO:    Service pack name:  Service Pack 1
    00:07.176: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:07.208: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:07.223: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18741 >= 6.1.7601.17727 (True)
    00:07.254: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:07.301: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:07.317: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:07.332: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:07.410: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
    00:07.473: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:30.140: INFO:    Waiting for 0 prerequisite downloads.
    00:32.277: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    00:32.339: INFO:    Waiting for 0 language pack downloads.
    00:32.355: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    00:32.417: INFO:    No reboot logic message NrApiStart(0), lParam=0x00351188 returned 0x00000000.
    00:33.119: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    00:33.197: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    00:33.213: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1C0CE.tmp\IE11-neutral.Downloaded.cab
    00:33.244: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C0CE.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    00:52.370: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    00:52.401: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    00:52.417: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    00:52.463: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    00:52.573: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    00:52.744: INFO:    Waiting for Active Setup to complete.
    00:52.900: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    00:53.009: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    00:53.072: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    00:53.150: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1C0CE.tmp
    00:53.290: INFO:    Unable to remove directory C:\Windows\TEMP\IE1C0CE.tmp, marking for deletion on reboot.
    00:53.353: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.031: Started: 2015/04/08 (Y/M/D) 17:01:40.023 (local)
    00:00.062: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.093: Command line: IE11-Windows6.1-x64-en-us.exe
    00:00.109: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.140: INFO:    Previous version of Internet Explorer: 8.0.7601.18404
    00:00.171: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.218: INFO:    ...and 11.1.0.0...
    00:00.249: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.280: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.296: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.312: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.343: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.358: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:00.826: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.889: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1AF41.tmp\Spelling_en.msu.
    00:00.951: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.982: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1AF41.tmp\Hyphenation_en.msu.
    00:01.014: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:02.199: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:03.837: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:04.258: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1AF41.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1AF41.tmp\IE11-support\HardwareBlockingList.xml"
    00:05.335: INFO:    Graphics Device Information: Intel(R) HD Graphics 4000
    00:05.351: INFO:    Hardware support check succeeded. Installation will continue.
    00:05.382: INFO:    Windows 7 operating system detected.
    00:05.413: INFO:    Service pack major: 1
    00:05.475: INFO:    Service pack minor: 0
    00:05.507: INFO:    Service pack name:  Service Pack 1
    00:05.663: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:05.694: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:05.741: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18741 >= 6.1.7601.17727 (True)
    00:05.803: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:05.850: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:05.865: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:05.897: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:06.037: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
    00:06.146: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:31.699: INFO:    Waiting for 0 prerequisite downloads.
    02:45.501: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    02:45.548: INFO:    Waiting for 0 language pack downloads.
    02:45.579: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    02:45.642: INFO:    No reboot logic message NrApiStart(0), lParam=0x003d2b10 returned 0x00000000.
    02:46.921: INFO:    No reboot logic message NrApiScan(1), lParam=0x80070005 returned 0x00000000.
    02:46.999: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    02:47.030: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1AF41.tmp\IE11-neutral.Downloaded.cab
    02:47.061: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1AF41.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    03:06.842: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    03:06.858: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    03:06.889: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    03:07.092: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    03:07.653: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    03:07.778: INFO:    Waiting for Active Setup to complete.
    03:07.981: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    03:14.705: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    03:14.767: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1AF41.tmp
    03:14.861: INFO:    Unable to remove directory C:\Windows\TEMP\IE1AF41.tmp, marking for deletion on reboot.
    03:14.923: INFO:    Released Internet Explorer Installer Mutex

    Hi,
    We hope your issue has been resolved, if you've found solution by yourself. We would appreciate it if you could share with us and we will mark it as answer.
    I am looking to your log find that it's trying to launch DISM from c:\windows\SysNative. You might try build a symbolic link from c:\windows\system32 (where DISM lives) to the non-existent path c:\windows\SysNative. Then check the issue again.
    To build a symbolic link, try workaround as Brian's reply to this thread.
     http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/i-get-error-9c59-when-updating-internet-explorer/03d4473a-867b-44a5-9a37-913e9a5879cf?page=8&msgId=afe85da0-36e0-4160-860b-d2973e78c8b9
    Regards,
    D. Wu
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Maybe you are looking for