Error 3347 when playing DRM content on Android with AIR 3.9
Hi,
Recently we decide to upgrade our app to use AIR 3.9 SDK and apprently we can no longer watch any DRM content (both HDS and EST) on some Android devices (like Google Galaxy Nexus) anymore.
Before we never have any problem watching our content on any Android device using AIR 3.4 but now with AIR 3.9, we get error 3347 which says "The device does not meet the Flash Access server's playback device constraints.".
Have anyone encountered this problem before? We believe sooner or later we have to upgrade our app to latest AIR as we can no longer use our app on Nexus 7 with Android version 4.4.
Any help will be greatly appreciate.
Thank you.
Jack
Hi Hiroshi,
Thank you very much for your quick reply.
For your information, EST (Electronic Sell-Through) is the mp4 movie which we allows the customer to download and watch offline from their device.
We do embed AIR 3.4 in our app and you can find the app from google Playstore:
https://play.google.com/store/apps/details?id=air.EzyMediaPlayer.Tablet&hl=en
After doing a bit research, I found out that since AIR 3.8, Adobe has already made some changes inside DRMManager so from my understanding, any rooted Android device will receive error 3347 "The device does not meet the Flash Access server's playback device constraints".
http://www.rapid7.com/db/vulnerabilities/adobe-air-cve-2013-3347
So far, after I change the AIR SDK to 3.7, everything works as exptected so it will be great if you can confirm if we have the option in Flash Access to allow rooted Android device to watch DRM content or not(like we have option to allow the jailed break iOS device to watch DRM content).
Thanks.
Jack
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Error message when playing Civ 5, optimus?
get this error message when playing civilization 5. It appears only minutes after launch .
Process: Civilization V [529]
Path: /Users/USER/Library/Application Support/Steam/*/Civilization V.app/Contents/MacOS/Civilization V
Identifier: com.aspyr.civ5xp.steam
Version: 1.2.0 (109780)
Code Type: X86 (Native)
Parent Process: launchd [170]
User ID: 501
Date/Time: 2013-05-18 17:07:47.841 +0200
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Sleep/Wake UUID: 85EA1BDA-DFF2-4694-B04B-620CAF61C35A
Interval Since Last Report: 17821 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 1246 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 06AA97E4-B187-96AC-9F25-0FDD0DBA8190
Crashed Thread: 5
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
VM Regions Near 0x4:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Users/USER/Library/Application Support/Steam/*/Civilization V.app/Contents/MacOS/Civilization V
__TEXT 0000000000001000-0000000000b00000 [ 11.0M] r-x/rwx SM=COW /Users/USER/Library/Application Support/Steam/*/Civilization V.app/Contents/MacOS/Civilization V
Thread 0:: MainThrd Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x968028e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96884280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9690a095 pthread_cond_wait$UNIX2003 + 71
3 GLEngine 0x13571eba gleFinishCommandBufferPTHREAD + 263
4 GLEngine 0x134c9e6a glGetIntegerv_ExecThread + 156
5 libGL.dylib 0x951c9b5d glGetIntegerv + 38
6 com.aspyr.civ5xp.steam 0x000fc028 strncpy_s(char*, unsigned long, char const*, unsigned long) + 252976
7 com.aspyr.civ5xp.steam 0x00107340 strncpy_s(char*, unsigned long, char const*, unsigned long) + 298824
8 com.aspyr.civ5xp.steam 0x000d6336 strncpy_s(char*, unsigned long, char const*, unsigned long) + 98110
9 com.aspyr.civ5xp.steam 0x0008883f __assert_rtn + 24374
10 com.aspyr.civ5xp.steam 0x00089286 __assert_rtn + 27005
11 com.aspyr.civ5xp.steam 0x000c80e8 strncpy_s(char*, unsigned long, char const*, unsigned long) + 40176
12 com.aspyr.civ5xp.steam 0x000cb423 strncpy_s(char*, unsigned long, char const*, unsigned long) + 53291
13 com.aspyr.civ5xp.steam 0x001e603e strncpy_s(char*, unsigned long, char const*, unsigned long) + 1211462
14 com.aspyr.civ5xp.steam 0x001e8f7e strncpy_s(char*, unsigned long, char const*, unsigned long) + 1223558
15 com.aspyr.civ5xp.steam 0x006687c1 FLua::Value::Value(lua_State*, int) + 4134551
16 com.aspyr.civ5xp.steam 0x0066ed82 FLua::Value::Value(lua_State*, int) + 4160600
17 com.aspyr.civ5xp.steam 0x00269e16 FTimer::Read(long long) + 14810
18 com.aspyr.civ5xp.steam 0x00674d01 FLua::Value::Value(lua_State*, int) + 4185047
19 com.aspyr.civ5xp.steam 0x000c5d3e strncpy_s(char*, unsigned long, char const*, unsigned long) + 31046
20 com.apple.HIToolbox 0x906799bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
21 com.apple.HIToolbox 0x90501394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
22 com.apple.HIToolbox 0x90500780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
23 com.apple.HIToolbox 0x905005ca SendEventToEventTargetWithOptions + 94
24 com.apple.HIToolbox 0x9053498e ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3108
25 com.apple.HIToolbox 0x9050183f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2538
26 com.apple.HIToolbox 0x90500780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
27 com.apple.HIToolbox 0x90514655 SendEventToEventTarget + 88
28 com.apple.HIToolbox 0x906790b7 ToolboxEventDispatcher + 82
29 com.apple.HIToolbox 0x90678f79 RunApplicationEventLoop + 240
30 com.aspyr.civ5xp.steam 0x000c58fd strncpy_s(char*, unsigned long, char const*, unsigned long) + 29957
31 com.aspyr.civ5xp.steam 0x000c5ca4 strncpy_s(char*, unsigned long, char const*, unsigned long) + 30892
32 com.aspyr.civ5xp.steam 0x00071d79 lua_getinfo + 21000
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x968039ae kevent + 10
1 libdispatch.dylib 0x939dbc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x939db7a9 _dispatch_mgr_thread + 53
Thread 2:: IOPollingHelperThread
0 libsystem_kernel.dylib 0x968039ae kevent + 10
1 steamclient.dylib 0x0ae07e83 OSXHelpers::CIOPollingHelper::RealRun() + 257
2 libtier0_s.dylib 0x06705047 CatchAndWriteContext_t::Invoke() + 159
3 libtier0_s.dylib 0x06704bd1 CatchAndWriteMiniDumpExForVoidPtrFn + 86
4 libtier0_s.dylib 0x06704bfb CatchAndWriteMiniDumpForVoidPtrFn + 37
5 steamclient.dylib 0x0ae07d71 OSXHelpers::CIOPollingHelper::Run() + 41
6 libtier0_s.dylib 0x06708c2a SteamThreadTools::CThread::ThreadExceptionWrapper(void*) + 16
7 libtier0_s.dylib 0x06705047 CatchAndWriteContext_t::Invoke() + 159
8 libtier0_s.dylib 0x06704bd1 CatchAndWriteMiniDumpExForVoidPtrFn + 86
9 libtier0_s.dylib 0x06704bfb CatchAndWriteMiniDumpForVoidPtrFn + 37
10 libtier0_s.dylib 0x06708ba2 SteamThreadTools::CThread::ThreadProc(void*) + 204
11 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
12 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x968007d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x967ffcb0 mach_msg + 68
2 com.apple.CoreFoundation 0x914def89 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x914e496f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x914e402a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x914e3e9b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x94ee363a +[NSURLConnection(Loader) _resourceLoadLoop:] + 395
7 com.apple.Foundation 0x94f477c8 -[NSThread main] + 45
8 com.apple.Foundation 0x94f4774b __NSThread__main__ + 1396
9 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
10 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x96802be6 __select + 10
1 com.apple.CoreFoundation 0x91528660 __CFSocketManager + 1632
2 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
3 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 5 Crashed:
0 libsystem_c.dylib 0x9686ad3a bzero$VARIANT$sse42 + 90
1 libGLProgrammability.dylib 0x1372a47c BitSetSetRangeEqualsInternal + 122
2 libGLProgrammability.dylib 0x1372a2e1 BitSetNew + 141
3 libGLProgrammability.dylib 0x137457e4 RegistersInitialize + 37
4 libGLProgrammability.dylib 0x137545ce glpPPShaderLinearizeStreamMgrEx + 5737
5 libGLProgrammability.dylib 0x13754746 glpPPShaderLinearizeEx + 81
6 libGLProgrammability.dylib 0x137546f0 glpPPShaderLinearize + 32
7 com.apple.GeForceGLDriver 0x8e64af26 0x8e2fb000 + 3473190
8 com.apple.GeForceGLDriver 0x8e64b50d 0x8e2fb000 + 3474701
9 com.apple.GeForceGLDriver 0x8e543769 0x8e2fb000 + 2393961
10 com.apple.GeForceGLDriver 0x8e64aa18 0x8e2fb000 + 3471896
11 com.apple.GeForceGLDriver 0x8e638ce0 gldUpdateDispatch + 673
12 GLEngine 0x1357f548 gleDoDrawDispatchCore + 590
13 GLEngine 0x134f7d3d glDrawElementsInstancedBaseVertex_STD_Exec + 309
14 GLEngine 0x134f7bfa glDrawElements_UnpackThread + 110
15 GLEngine 0x13571c28 gleCmdProcessorPTHREAD + 439
16 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
17 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x968028e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96884280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9690a095 pthread_cond_wait$UNIX2003 + 71
3 libtbb.dylib 0x0626c0ce tbb::internal::rml::private_worker::run() + 478
4 libtbb.dylib 0x0626bee1 tbb::internal::rml::private_worker::thread_routine(void*) + 17
5 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
6 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x968028e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96884280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9690a095 pthread_cond_wait$UNIX2003 + 71
3 libtbb.dylib 0x0626c0ce tbb::internal::rml::private_worker::run() + 478
4 libtbb.dylib 0x0626bee1 tbb::internal::rml::private_worker::thread_routine(void*) + 17
5 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
6 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x968028e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96884280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9690a095 pthread_cond_wait$UNIX2003 + 71
3 libtbb.dylib 0x0626c0ce tbb::internal::rml::private_worker::run() + 478
4 libtbb.dylib 0x0626bee1 tbb::internal::rml::private_worker::thread_routine(void*) + 17
5 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
6 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x968028e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96884280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9690a095 pthread_cond_wait$UNIX2003 + 71
3 libtbb.dylib 0x0626c0ce tbb::internal::rml::private_worker::run() + 478
4 libtbb.dylib 0x0626bee1 tbb::internal::rml::private_worker::thread_routine(void*) + 17
5 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
6 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x968028e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96884280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9690a095 pthread_cond_wait$UNIX2003 + 71
3 libtbb.dylib 0x0626c0ce tbb::internal::rml::private_worker::run() + 478
4 libtbb.dylib 0x0626bee1 tbb::internal::rml::private_worker::thread_routine(void*) + 17
5 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
6 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x968028e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96884280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9690a095 pthread_cond_wait$UNIX2003 + 71
3 libtbb.dylib 0x0626c0ce tbb::internal::rml::private_worker::run() + 478
4 libtbb.dylib 0x0626bee1 tbb::internal::rml::private_worker::thread_routine(void*) + 17
5 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
6 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x968028e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96884280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9690a095 pthread_cond_wait$UNIX2003 + 71
3 libtbb.dylib 0x0626c0ce tbb::internal::rml::private_worker::run() + 478
4 libtbb.dylib 0x0626bee1 tbb::internal::rml::private_worker::thread_routine(void*) + 17
5 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
6 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x968028e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x968842e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x96884572 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x94be56ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x94be5184 TSWaitOnSemaphoreCommon + 272
5 com.apple.CoreServices.CarbonCore 0x94be540d TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component 0x977835ac 0x9718d000 + 6251948
7 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
8 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 14:
0 ??? 0x06da4666 0 + 114968166
1 ??? 0x06da4d24 0 + 114969892
2 ??? 0xf92d8000 0 + 4180508672
3 ??? 0000000000 0 + 0
4 ??? 0x06dab0fb 0 + 114995451
5 ??? 0x06daa5db 0 + 114992603
6 libMilesX86.dylib 0x0620be18 AIL_fetch_CB + 12280
7 libMilesX86.dylib 0x06210051 AIL_fetch_CB + 29233
8 libMilesX86.dylib 0x062112a4 AIL_fetch_CB + 33924
9 libMilesX86.dylib 0x06214c06 AIL_ms_count + 3286
10 libMilesX86.dylib 0x061ea366 AIL_Process + 278
11 libMilesX86.dylib 0x061e9be7 0x61e9000 + 3047
12 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
13 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 15:: AQClient
0 libsystem_kernel.dylib 0x968007d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x967ffcb0 mach_msg + 68
2 com.apple.CoreFoundation 0x914def89 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x914e496f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x914e402a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x914e3e9b CFRunLoopRunInMode + 123
6 com.apple.audio.toolbox.AudioToolbox 0x9131f2e1 GenericRunLoopThread::Entry(void*) + 209
7 com.apple.audio.toolbox.AudioToolbox 0x9131f20c CAPThread::Entry(CAPThread*) + 196
8 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
9 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x968028e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96884280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9690a095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.audio.toolbox.AudioToolbox 0x9132f225 CAGuard::Wait() + 113
4 com.apple.audio.toolbox.AudioToolbox 0x9132de7d AQConverterManager::AQConverterThread::Run() + 271
5 com.apple.audio.toolbox.AudioToolbox 0x9132dd06 AQConverterManager::AQConverterThread::ConverterThreadEntry(void*) + 22
6 com.apple.audio.toolbox.AudioToolbox 0x9131f20c CAPThread::Entry(CAPThread*) + 196
7 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
8 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 17:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib 0x968007d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x967ffcb0 mach_msg + 68
2 com.apple.audio.CoreAudio 0x99fdc310 HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, bool, unsigned int) + 138
3 com.apple.audio.CoreAudio 0x99fd6e3e HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 70
4 com.apple.audio.CoreAudio 0x99fd567d HALC_ProxyIOContext::IOWorkLoop() + 1389
5 com.apple.audio.CoreAudio 0x99fd5061 HALC_ProxyIOContext::IOThreadEntry(void*) + 145
6 com.apple.audio.CoreAudio 0x99fdf04a ___ZN19HALC_ProxyIOContextC2Emj_block_invoke_0 + 20
7 com.apple.audio.CoreAudio 0x99fd4f85 HALB_IOThread::Entry(void*) + 69
8 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
9 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x96802c72 __semwait_signal + 10
1 libsystem_c.dylib 0x96909a55 nanosleep$UNIX2003 + 189
2 libsystem_c.dylib 0x9690991e usleep$UNIX2003 + 60
3 libMilesX86.dylib 0x061e9bbe 0x61e9000 + 3006
4 libsystem_c.dylib 0x9687f5b7 _pthread_start + 344
5 libsystem_c.dylib 0x96869d4e thread_start + 34
Thread 5 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000000 edx: 0x0000047c
edi: 0x00000004 esi: 0x0000000f ebp: 0xb0729998 esp: 0xb0729994
ss: 0x00000023 efl: 0x00010202 eip: 0x9686ad3a cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000004
Logical CPU: 0
Binary Images:
0x1000 - 0xafffe3 +com.aspyr.civ5xp.steam (1.2.0 - 109780) <ABD72F86-5CE4-3E6B-4722-642C9502E97B> /Users/USER/Library/Application Support/Steam/*/Civilization V.app/Contents/MacOS/Civilization V
0x61b8000 - 0x61cfff3 +gameoverlayrenderer.dylib (1) <F5406725-BE2F-32EA-AF8E-B768E6B5A93C> /Applications/Steam.app/Contents/MacOS/osx32/gameoverlayrenderer.dylib
0x61e5000 - 0x61e6ff3 +steamloader.dylib (0) <EE606D39-F5A7-32DE-87F9-65F4AD30C598> /Applications/Steam.app/Contents/MacOS/osx32/steamloader.dylib
0x61e9000 - 0x622cfe2 +libMilesX86.dylib (0) <670EDD99-0C23-3FCC-9407-E59F4CCD269D> /Users/USER/Library/Application Support/Steam/*/Civilization V.app/Contents/MacOS/libMilesX86.dylib
0x6249000 - 0x624eff7 +libsteam_api.dylib (1) <F6448C63-FE85-A912-D883-F731C0DF2590> /Users/USER/Library/Application Support/Steam/*/Civilization V.app/Contents/MacOS/libsteam_api.dylib
0x6254000 - 0x6276ff7 +libtbb.dylib (0) <AAA2AFA2-789A-41B8-D03D-C03861305060> /Users/USER/Library/Application Support/Steam/*/Civilization V.app/Contents/MacOS/libtbb.dylib
0x6289000 - 0x6295fff com.apple.StoreKit (1.0 - 135.25) <92ADAC41-1755-3080-BAAB-3B3CF796132E> /System/Library/Frameworks/StoreKit.framework/Versions/A/StoreKit
0x62a1000 - 0x62b4fff com.apple.AppContainer (2.0 - 1) <A2C97877-F90D-34CB-BAC7-811D62BABDF0> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x62c3000 - 0x62c7ff7 com.apple.SecCodeWrapper (2.0 - 1) <2ADFEC5C-ECC7-3CF5-89B9-0B461E014F12> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x64cd000 - 0x64daff3 com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x64e8000 - 0x64efff3 +com.googlecode.google-breakpad (1.0) <FF2B519C-03ED-3C63-970A-96A4942001B6> /Applications/Steam.app/Contents/MacOS/Frameworks/Breakpad.framework/Versions/A /Breakpad
0x6700000 - 0x6713ff3 +libtier0_s.dylib (1) <2FB94FD5-5966-357D-B6F9-76E7F6FC511E> /Applications/Steam.app/Contents/MacOS/osx32/libtier0_s.dylib
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Error message: An error occurred when loading the content. Please try again later
Why do some radios do not work on the Apple TV as iTunes, there is no problem ...?
Error message: An error occurred when loading the content. Please try again later
ThanksHaving this problem today. You Tube and other internet parts of the apple tv works. I just can't access my iTunes tv shows.
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My Apple TV freezes when playing HD content
My Apple TV freezes when playing HD content from my iTunes account via Home Share, it does not do it with SD programmes, do I need a better Wi-Fi connection? Would Airport Express help?
When does it pause? Every few minutes or much later?
All HD titles or just some at specific points?
Try playing something - pause it immediately and let the blue bar fill a fair bit before playing - does that then play ok? -
I get an error message when I sync my iPhone 5 with iTunes on my Windows 7 Samsung laptop. I recently backed up all of my data using Samsung Recovery Solution 5 to an external hard drive so that I could restore my laptop. I put all of my data back on the restored laptop and reinstalled iTunes. After the error message that says that certain items could not be found and the "sync" is finished I go back to my music in iTunes and there are exclamation marks next to many songs. I follow some instructions regarding the Edit - Preferences - Advanced settings and the exclamation marks go away until I try to sync my phone again. Then I get the same error message and the exclamation marks return. I have uninstalled and reinstalled iTunes and the same thing happens again. I am about to schedule an appointment with the Genius Bar but would like to avoid that if possible. Thank you in advance for any help.
Hello Courtney,
Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M. -
HT5622 When Playing candy crush or dice with friends, I can no longer connect to the apps store
When Playing candy crush or dice with friends, I can no longer connect to the apps store to purchase items like lives, dice etc. This seems to be since the upgrad to IOS7. Thoughts?
Hello there, gracieflad.
The following Knowledge Base article offers some practical and detailed steps to help resolve issues with not being able to connect to the iTunes Store with iTunes on your Windows computer:
Can't connect to the iTunes Store - Apple Support
Thanks for reachign out to Apple Support Communities.
Cheers,
Pedro. -
Can I create a live wallpaper for Android with AIR?
We have developed a beautiful weather app with Adobe AIR.
Androd users ask us to create a live wallpaper and widget plugins.
Is it possible?
Can we create a live wallpaper for Android with AIR?Turned out it is NOT possible to create neither live wallpaper nor widget for Android with AIR.
http://forum.starling-framework.org/topic/live-wallpaper-and-widgets-on-android -
When will the RAZR MAXX be able to play DRM content?
I can't sync DRM protected content to my DROID RAZR MAXX, although I could to my DROID 2. While searching this forum I found the following post:
Transfer Pictures / Videos - DROID RAZR / RAZR MAXX by MOTOROLA
Only DRM free / unprotected video can be transferred via this method. DRM protected content will not play on this device
Why? Is this a permanent condition?
Mikemgeissal wrote:
From the Microsoft compatability website I find:
Motorola Droid X Smartphone
Motorola Droid Smartphone
Motorola droid 2 SmartPhone
Motorola Droid Pro Smartphone
all listed as "certified as PlaysForSure devices by Microsoft"
and I can attest that I was able to sync a digital copy of "STAR TREK" from Paramount, from the Blue-Ray with digital download I purchased and loaded on my PC, onto my DROID 2 without any problems.
The Microsoft compatability site lists 21 Android devices from multiple manufacturers that CAN play DRM protected content.
Why is the DROID RAZR MAXX not in that list?
Ah, so you're talking video not audio. Afraid I don't know about that. I assume you've tried looking through the Market for a compatible player app - just in case Microsoft's list is not up to date? Otherwise you might try posting on Motorola's Droid Razr forum if know one knows here. -
Audio out of sync when playing HD content
Hey
I've got an issue with the audio gets out of sync when playing some HD content. I've tried to make sure the video is stored on the Apple TV so it can't be the network connection.
I've also tried a full reset of the unit, but still no luck.
But it's all video clips that has this problem. Even though they encoded the same and so on, some videos audio get out of synced and some don't.
Also have a problem with m4v files locking the ATV (and iTunes for that matter), but renaming it to a mp4 file seems to solve it. But if someone has a fix for that as well I'd much appreciate it.
Many thanks in advance,
Jeaz
EDIT: I have tried to use component cables instead of HDMI, but the problem remains. Of course also tested the video on my Mac and no problems. A quick pause and resume usually solves it, but only for a minute or so.
Message was edited by: MrJeazWhat sort of specification is the video content? Is spec too high for AppleTV.
It may be that it's some kind of bug in AppleTV's playback, that the Mac does not exhibit, or an issue with encoding that causes a problem only on AppleTV.
If you are encoding video and using same as source for the frame rate, it may be better in some cases trying explicitly to specify the frame rate required in case automatic frame rate conversion is introducing some kind of timing issue. Test a short clip to see. -
ITunes 7 gives error message when playing songs off ipod
Whenever I connect my ipod to my computer and use itunes to play songs from it...it gives me the following message whenever a song plays.
"iPod is in use and cannot be updated. The required file is in use."
Does anyone know why this would be happening? I have my iPod set on manual update and I have already installed and run the new iPod update so I have no idea why this is happening.
Thanks.
PS. I have a new 5th gen. model iPod.
Powerbook G4 Mac OS X (10.4.7) 12-InchHey ermides,
Thanks for the question. The following resource provides information if you are receiving a -50 error message when syncing:
iTunes displays -50 error message when syncing iPod on Windows XP - Apple Support
http://support.apple.com/en-us/ts1539
Thanks,
Matt M. -
Error occurs when installing bi content
Hi Guru's
Can any one help me to find the solution for this error when installing bi content.
We started with installing the required info objects for the query 0QM_C12_Q0001 (Inspection Results: Stability Study), but unfortunately the installation process fails with the error message u201CCannot access file /usr/sap/trans/tmp/TRAHASCK.LOSu201C. Please help
Thanks in advanceHi ,
If you double click on the error message "/usr/sap/trans/tmp/TRAHASCK.LOSu201C there should be an error code given, can you
let us know what the error code is?
Best Regards,
Des. -
Title says it all.
I've had this issue on this machine for some time but not forever. Music playback is fine but anything video related freezes the program. When I launch the program in safe mode it works though. Clearly some add-on or file is causing it to foul up.
Before anyone suggests this: https://discussions.apple.com/docs/DOC-4221 <-- I've tried it to no avail so please don't repost
Anyways this is really annoying, please help.
Thanks
P.S. I know my way around the computer so no need to cripple your explainationHello Appropriator,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines further suggestions for troubleshooting video playback. While you have already completed one of the steps, there are a few more that you can try:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Additional Information
Some customers using computers containing NVIDIA nForce Serial ATA (SATA) controllers may experience unexpected behavior when playing videos in iTunes on Windows from a SATA hard drive. iTunes may unexpectedly quit or become unresponsive or the computer may unexpectedly reboot or show a blue screen. Standard IDE hard disks are unaffected by this issue. If your computer contains a standard IDE hard disk, you can copy your video files to that disk and play those copies of the files in iTunes or QuickTime Player.
Thanks,
Matt M. -
Detecting when StrobeMediaPlayback playback finished on Android + Adobe Air
I tried both:
NativeApplication.nativeApplication.addEventListener(Event.COMPLETE, _exitApp);
and
videoPlayer.addEventListener(Event.COMPLETE, _exitApp);
in my .mxml file, but they don't seem to be invoked when the video finished playing. What am I missing?Hi Hiroshi,
Thank you very much for your quick reply.
For your information, EST (Electronic Sell-Through) is the mp4 movie which we allows the customer to download and watch offline from their device.
We do embed AIR 3.4 in our app and you can find the app from google Playstore:
https://play.google.com/store/apps/details?id=air.EzyMediaPlayer.Tablet&hl=en
After doing a bit research, I found out that since AIR 3.8, Adobe has already made some changes inside DRMManager so from my understanding, any rooted Android device will receive error 3347 "The device does not meet the Flash Access server's playback device constraints".
http://www.rapid7.com/db/vulnerabilities/adobe-air-cve-2013-3347
So far, after I change the AIR SDK to 3.7, everything works as exptected so it will be great if you can confirm if we have the option in Flash Access to allow rooted Android device to watch DRM content or not(like we have option to allow the jailed break iOS device to watch DRM content).
Thanks.
Jack
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