Error 37 trying to upgrade iOS

I keep getting error -37 when upgrading the iOS.  I've backed up my iPad manually, but when I try to upgrade it, it hands on the backup & I get the error message.

Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Copied from this kb article.
http://support.apple.com/kb/TS3694#error37
You could try disabling your firewall and anti virus software and see if you can download and install the update.

Similar Messages

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    I have an iphone 4 and trying to upgrade ios 6, downloaded the version and when trying to install get an error that i need internet, i have internet of course... please help...

    C Mawle wrote:
    Thanks.  I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
    Yes it would, possibly even brick it.
    Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
    Can I use my ipod nano USB connector to check?
    It is not much help to you, since the device that you need still not recognized.
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  • Error message after trying to upgrade iOS 6, Error message after trying to upgrade iOS 6

    I tried to upgrade to IOS 6 on my ipad2 and get an error message. It won't let me try to download again. What do I do to download iOS 6?

    I tried to upgrade to IOS 6 on my ipad2 and get an error message. It won't let me try to download again. What do I do to download iOS 6?

  • HT4972 My phone froze.  It says to connect to iTunes.  iTunes no longer displays the phone as a device.  Was just trying to upgrade IOS.

    My phone is completely frozen. I was trying to upgrade the IOS on my iPhone 4   iTunes no longer sees the phone as a device so I can't operate the
    Hone through iTunes anymore.  I have the latest version of iTunes and even redownloaded it. 

    I have a 4S and have the identical problem.  I also redownloaded iTunes just to make sure.  Does not recognize my phone as a device either. Phone is locked and useless

  • I'm trying to upgrade ios 5.1.1 to ios 7 or higher.  When I try to update it says i have the latest update.

    I'm trying to upgrade ios5.1.1 to ios7 or higher as it is required to use facebook.  When I try to upgrade it says I have the latest version?

    If it's the first gen iPad (i.e. the one without cameras) then it only supports up to iOS 5.1.1, you can't update it to a higher version.

  • Re: Error trying to upgrade to 3.2.1 for my AT100-100

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    On another note, Toshiba Forum is very hard to navigate... and to find this thread was not that easy...
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    Build-Number: HMJ37.06.5.0011
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  • TS3694 My iphone4s got an error #6 when trying to upgrade iOS 6.1.3

    I'm trying to restore it...

    http://support.apple.com/kb/ts3694#error6
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
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    Verify that communication to albert.apple.com or phobos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • Error trying to upgrade firmware.

    Trying upgrade this firmware in an attempt to use eprint and airprint. But the upgrade keeps failing with the following error message, "Failed to update firmware!! Power cycle the printer and try again." Does anybody know how to resolve this and get this latest firmware. Any help would be greatel appreciated.
    Thanks

    Please clarify your printer model and your operating system.
    If the printer connected through the network, temporary plug it to your PC by USB, as there might be any network blocking which interrupt the update process.
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • ERROR WHILE RESTOING/UPGRADING iOS 4

    HELP! As i was trying to restore and upgrade(from 3.1.2 to 4.0) my ipod touch 2g(not MC) it got stuck at about 30-40% done and stayed like that for about 3 hours. Then iTunes showed the error 14 and said your ipod could not be restored. After my iPod did not show up in iTunes and it was frozen at the restore screen. Then, i tried to restart it. It showed the connect to itunes logo afterward so i tried to restore it again but it is at the same place as before(stuck at 30-40% done) What should I do????

    Thanks Undercover. I followed the steps on that page (stopping AMDS; setting AMDS to auto - it was; un-installing iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour, and Apple Applied Support); reinstalling iTunes, all without success. My cable is relatively unused (and don't have another handy). I used the other USB port. I disabled Norton. I don't know what you mean by restore in a new user...
    I kept the Touch plugged in overnight. I unplugged it this morning, and it continues to show the Apple with the install bar, but for how much longer? I suspect the batteries will run out soon...
    Thoughts?

  • HT201272 Getting an error trying to install iOS 6.1.3. On an iPad  How do I redown load it.

    I downloaded the new update but when it try's to install it I get the error. How do I redown load the update and star from scratch.

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • Error trying to upgrade creative cloud on a mac

    I get the following error message when trying to update mt Creative cloud
    Adobe Creative Cloud Connection Update
    Installation failed. Error Code: U44M1P7

    See the following:
    U44M1P7 - Updates :
    http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
    U44M1P7, U44M2P7 - Creative Cloud Help / Can't apply Extension Manager update 6.0.2 | Mac OS :
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  • Errors trying to download iOS 5.1 to iPad1

    If I connect up to USB and iTunes to perform the download and install, I keep getting a connection error that says the network connection could not be established.
    I get a similar error when I try to download the update over WiFi.
    Haven't had any issues before trying to do an update in the past.
    Any ideas?

    Just found this fix from another post: 
    Make a temporary update to your DNS settings go to:
    SYSTEM PREFERENCES>NETWORK>ADVACED>DNS
    change DNS by adding ( + )
    208.67.222.222
    then
    208.67.220.220
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    http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh14127.html
    See the an

  • Error trying stream to iOS (HLS)

    I'm trying to stream:
    FMS URL: rtmp://189.1.162.243/livepkgr
    Stream: livestream?adbe-live-event=liveevent
    [you can try to connect too]
    But I can not to deliver as HTTP, the error log show:
    2012-08-07
    15:37:56
    4060
    (e)2611178
    Error from libf4f.dll: Track not found..

    Hi,
    This could happen if audio/video is received after the first fragment has been created. To ensure this doesn't happen audio and video should start at the same time.
    What I suggest is that you clear out the streams folder under livepkgr and the .stream file from under livepkgr/events/_definst_/liveevent, restart your server and then start your audio-video publish at the same time. Are you using FMLE to publish the stream?
    If that doesn't help, you can try increasing the fragment duration in the Event.xml.
    Let me know if that works.
    Thanks,
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  • Error trying to upgrade

    I issued pacman -Syu and got this error:
    checking for file conflicts...
    error: the following file conflicts were found:
      ncurses: /usr/share/terminfo/s/screen-256color: exists in filesystem
      ncurses: /usr/share/terminfo/s/screen-256color-bce: exists in filesystem
    errors occurred, no packages were upgraded.

    Check this article to see if it helps:
    http://www.archlinux.org/news/280/

  • Error trying to upgrade itunes

    i click on my shortcut for itunes and get this
    http://img338.imageshack.us/my.php?image=message3mp9.jpg
    so i try installing it and it doesnt work... so i try removing itunes completely and quicktime because i read the a thread saying that may be the problem... it didnt work...
    this is the first message i have been getting when i try updating/reinstalling
    http://img479.imageshack.us/my.php?image=firstmessagexd5.jpg
    then i get this because ok doesnt work and all i can do is hit cancel...
    http://img339.imageshack.us/my.php?image=message2tw4.jpg
    i would appreciate it greatly if you can help.

    with that one, let's try the following procedure.
    first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
    next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
    Description of the Windows Installer CleanUp Utility
    next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
    Removing iTunes and QuickTime for Windows
    now try another itunes install. does it go through properly this time?

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