Error 40 iphone 3GS
I have a iphone 3gs, not jailbraked. It demands a connection to Itunes to recover, but then gives an error 40
Nothing works, no forced shutdown and no other functions. Brought it to ifactors and they said that Apple is not willing
to repair the iphone and if the will, the price is so high that I better buy a new one! Anyone with idears or solutions?
This is usually either caused by security software (firewall/antivirus) on your computer or it indicates a hardware problem.
Disable your firewall and antivirus software. If you are running Kaspersky, you may need to remove it entirely.
If that doesn't correct the problem, see this article: http://support.apple.com/kb/TS3694#error40
It may require service.
Similar Messages
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Hi, I did a restore installtion of IOS 5.1.1. today but I can not activate it any more. iTunes says that "Activation request could not be completed. Please rety activation later." Is there anyone who can help me to solve the probelm?
I am frustrated with this problem and please help!!!That message usually indicates that your phone was hacked or jailbroken to unlock it.
Then when you updated the phone it locked back up to the orginal carrier.
Only the carrier that the phone is locked to can unlock it.
So ask your friend to call his carrier to unlock it for you. -
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Try deleting what is called the iPod Photo Cache.
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I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?
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Hello AlexCornejo,
Thanks for using Apple Support Communities.
The screen you're seeing on your iPhone indicates it is in recovery mode. Now since the device is not appearing in iTunes on your PC, first follow the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
After following those steps, you should be able to restore your iPhone.
Take care,
Alex H. -
For some reason, I keep getting the "iTunes has stopped working" error message on my Dell Latitude E6520 when trying to sync photos to my iPhone 3GS. I am using Windows 7 on my 64-bit computer. iTunes will begin to optimize the photos in the folder I have directed it to (I am trying to load almost 3000 photos and videos), and it will go through optimizing all of them singularly, then get to the step where it says "optimizing" again, but does so in bigger groups. It will get to about 2000, and then the error message "iTunes has stopped working" will pop up, and say that "Windows must close the program and will search for a solution, and if it finds one, it will notify me". Why can't I sync these photos, and what can I do? Thanks so much for the help, I really appreciate it!
Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users.. -
HT201210 my iphone 3gs is showing errors wen i turn on debug and some apps will open and then close.
my iphone 3gs is showing errore wen i turn on debug and some apps will open and then close
There's an apple store in my city but it is about a 20 minute drive and I do not have apple care. Do you think they would still help me?
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My iphone 3gs got a error 1015 how can i sort it out?
i try to update my iphone 3GS but now it is gone to safe mode and when i connect it to itunes it says ERROR 1015 . how can i remove it?
Type "1015" into the search bar at the top of this page by "Support"
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after unlocking over the phone from ATT and resetting iphone 3gs I keep getting the same error message "could not activate phone" neither Apple Store Tech or ATT were able to fix this .
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The SIM works on a different phone I tested it.
Any ideas?? TKS Sandro“Could Not Activate EDGE” error message Update ...
Well it’s going on day 6 and still sporadic to no EDGE on my iPhone. At one time, it was thought to be a defective iPhone – since my partner’s iPhone works just fine.
After over three hours on the land line with AT&T and Apple, I was sent to the local Apple store for a replacement. Of course, as soon as I walked into the Apple store my iPhone worked just fine. ;-( The local store replaced my iPhone and suggested I go home and activate the phone as a NEW iPhone, that way if there was a bug in my data it would not carry over to the new phone. Did that and well… still sporadic to no EDGE. By the way, I have the Big White “E” to the right of the 5 bars and AT&T .
AT&T said last week they has “Software” issues in my area, but the CSR I talked to did not know what the issues were or if they were the cause of my problems. He did say they would call me back today to see how my iPhone was doing, but alas, no call back.
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By the way, this is Seattle, not some small – out of the way place where connection and signal strength is expected to be second rate. Also, I had full function of my iPhone from the day I bought it in June 2007, all the way up to Thursday March 20, at 2120.
Thanks
Joe -
When I go to sync my iphone 3gs itunes alerts me that an update is available. I check to download an update. I then receive an error message stating that I am not connected to the internet. I am 100% positive that I am connected and before this download I was instructed to update itunes which I did without any problems and restarted my computer. I have tried all of the troubleshooting suggestions. I have no problem syncing or using the itunes store. I just can't get the update. I also have no problems with my iphone connecting to a wireless internet connection. Please Help!!!!!!
http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125
http://support.microsoft.com/kb/299357 -
while updating my iphone 3gs i always get a message that an error occured downloading iOS 5.1.1. plz help me, while updating my iphone 3gs i always get a message that an error occured downloading iOS 5.1.1. plz help me
We dont know yet if he is doing it from the phone itself!
If you do from the phone try from iTunes and vice versa. -
Error message when trying to sync iPhone 3GS.
After updating my iPhone 3GS with the newest iOS and restoring it, I now get this message when trying to sync the iPhone 3GS
The iPhone “iPhone” could not be synced because the sync session failed to finish. Have recently purchased 4S and need to convert.
Will this cause problems? ThanksSame problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users.. -
Since I'd installed the new version of iTunes, iCal and Address book do not sync with my iPhone 3GS through iTunes anymore and I get an error message stating that iTunes can not sync with this iPhone. Was must i do to correct this issue and if i must, how dI reintall iTunes without loosing my content?
P.S. I am able to sync postcasts and music though!http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125
http://support.microsoft.com/kb/299357 -
IPhone 3gs restores to iOS 4.0 but won't restore to iOS 5 'Unknown Error 1'
I have an iPhone 3gs 32gb that accidentally went through the washing machine a couple of years ago. It was dead and rested peacefully in its box under the bed until a few months ago when I found it and thought - let's try turning it on. Low and behold the little begger worked. It was pretty beat up, so I ordered a new rear case for it and a few fiddly screws later it looked as good as new. It was making and recieving calls ok and recieving email fine - I thought great, I'll plug it into iTunes (10.6.3 on my Windows Vista laptop) and update it. This is when the problems started.
As soon as it tried to install iOS5 it got to the point where it says 'restoring iPhone firmware' and then boom, I get the error message 'Cannot be restored unknown error 1'. I tried installing in DFU mode... same thing happens. So I brought it to work and managed to install iOS4.0 via my work iMac PPC G5 running iTunes 9.2.1 - again, everything worked fine. Calls in and out, internet (both 3g and WiFi) gps, etc., all worked like a dream. So I moved to another iMac that was running the latest iTunes and all the latest updates for Mac OSX. Tried to install iOS5... same issue. 'Cannot be restored unknown error 1'. Arrggghhh!
There doesn't seem to be any hardware issues because the phone works great on iOS4, I just can't figure out what I'm doing wrong when I try to update it. I've also tried downloading the IPSW file and doing CTRL/Option restore and pointing to the file, still with no joy.
Can anyone shed any light on the situation?Are you sure your replacement is an iPhone 3GS and not a 3? The iPhone 3 can't be updated beyone iOS 4.2.1. If your 3GS was using a newer iOS you won't be able to restore from the backup (the 3GS could be updated to the newes iOS, 5.1). You can check your model number (on the back of the phone) against this list to tell: http://support.apple.com/kb/HT3939.
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My iPhone 3GS decided to turn itself off (on 30% battery) yesterday and hasn't turned on since. After some testing (hard resets, DFU mode), tiny umbrella recognises it in DFU mode, as does Redsn0w. neither devices can successfully kick the phone out of the restore loop.
The screen stays blank throughout, no apple logo, connect to itunes logo etc. however every now and then the charging sign will appear (empty battery with a little bit filled (red)). even if i unplug it from my iMac the charging symbol stays there.
once I get the phone in DFU mode iTunes recognises that there is a phone connected that needs to be restored, it doesn't matter if I click restore or option + restore the process will fail on Error 1600 or "this device is not eligible for this build".
My iPhone is not unlocked or jailbroken. Before the incident with the coffee I managed to synchronize and update its firmware as indicated by iTunes. The latest update for my iPhone was iOS 5 firmware. My intent is not to unlock or jailbrake the device, just to make it work again.
Here are some things I've tried since:
1. Exiting recovery mode via Tinyumbrella
2. Entering DFU mode via Redsn0w
3. Shift + Restore and using firmwares from 5.0 to 5.0.1 to upgrade my iPhone.
4. Remove hosts to my Host file (in relation to the "device not eligible for this build" issue)
5. Try redsn0w and use IPSW to see if it is recognized by iTunes (iTunes recognizes the iPhone but then at the very last minute shows error 1600.
6. Save SHSH files and use Tinyumbrella to uploaded them to my iPhone.
I would really appreciate if someone can help me on this. I might be doing something wrong or maybe not even considering the right steps to solve this issue. I don't know if there are missing drivers that are preventing the device from communicating with iTunes properly. Of some tool that can be used to correct this problem. It may or may not be fixable but I think it is worth the try.
Thanks very much.please ignore the comment about coffee. Someone posted a very similar question apart from he spilt coffee on his phone, I didn't.
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