Error 4000 appears once initializing starts when burning from Itunes. Help!

I have problems burning CDs from my Itunes library. Once initalizing starts, Error 4000 appears. My diagnostics are as follows, can anyone help?
Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)
iTunes 7.0.2.16
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.1
UpperFilters: GEARAspiWDM (2.0.6.1),
Video Driver: RADEON 9000 SERIES - Secondary \RADEON 9000 SERIES -
Secondary
SCSI\DiskMaxtor6E040L0_________NAR6, Bus Type SCSI, Bus Address [0,0]
SCSI\CdRomAOPEN__CRW5232/AAO_PRO1.02, Bus Type SCSI, Bus Address [0,0]
SCSI\CdRomPLEXTORDVD-ROM_PX-130A1.01, Bus Type SCSI, Bus Address [0,0]
Current user is an administrator.
F: AOPEN CRW5232/AAO PRO, Rev 1.02
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12 16 24 32 40 48 52.
The drive CDRW speeds are: 4.
G: PLEXTOR DVD-ROM PX-130A, Rev 1.01
Drive is empty.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened
on drive F: AOPEN CRW5232/AAO PRO on CDR media at speed 4X.

an upgrade to iTunes 7.2.0.35 might be worth a try. the itunes versions 7.1.x and 7.2.x have a newer version of the CD Driver DLL (2.0.6.2) than the 7.0.2.16 that you've got.
since it's a custom-built PC, we check the sites of the manufacturers of the individual components to see if there are any updates to those components. there does seem to be a newer version of the firmware (R1.04) available for your AOPEN CRW5232/AAO PRO at AOPEN. i've been assuming (based on your alias) that you're located in Australia, so i was searching in the Asia/Pacific parts of their website for firmware upgrades. if you're not in Australia, it might be worth checking through the correct region, just in case AOPEN has regional differences in their firmware offerings.
in the three fields on this page, select "CDRW drives", "CRW5232/AAO PRO", and "Firmware" to see the firmware offerings for the drive:
AOPEN Asia
with other componentry, check in at ABIT to see if there are any chipset driver or BIOS upgrades available for the motherboard:
http://www2.abit.com.tw/
... and it would be good to see if there are any updates available for your video card at ATI. for additional information on checking on that, see:
Updating the drivers on your Windows PC

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I'm unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK

I’m unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK – and only fails when I write from iTunes. The drivers are up to date
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude E6420
iTunes 12.0.1.26
QuickTime 7.7.6
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 756D13C00C3583C8
Current user is not an administrator.
The current local date and time is 2015-01-13 14:47:35.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: SbCeCd (3.2.6.3),
UpperFilters: GEARAspiWDM (2.2.3.0),
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Drive is empty.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Audio CD in drive.
Failed Reading table of contents, error 4000.
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading failed. Error Code: 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87.
iTunes cannot play or import music from a CD in this drive. The drive may need a firmware update. Check with the manufacturer.
Get drive speed failed. Error Code: 4000.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.

Hi iTunes-1,
Welcome to the Support Communities! The error message you posted indicates a possible firmware update is needed for iTunes for Windows to work with your CD drive.
iTunes for Windows: Updating the firmware on your CD or DVD drive - Apple Support
http://support.apple.com/en-us/HT201852
Having outdated firmware can cause issues using CDs and DVDs with iTunes for Windows. Firmware is a type of software stored in a chip in hardware that can sometimes be updated.Identifying drives and firmware versions
To run CD Diagnostics, follow the steps in this document.
After following the steps to run CD Diagnostics linked above, look at section three to find out more about your optical drive(s).
Here is an example of what section three might look like:
In this example there are two drives. Drive E is a Samsung DVD-ROM drive with a model designation of SD-616 that has firmware version F000. Drive F is an NEC drive with a model designation of NR-7900A that has firmware version 1.08.Updating the firmware
If the optical drive you are using came with your computer, check with the support site for your computer for a firmware update. Typically you will need to go to the support website for the computer maker and click on a "downloads" or "updates" link, and then enter your computer model designation and operating system version to see what updates are available. Then look through the available updates for a firmware update for your optical drive. Download the updater and run it. If you need assistance applying the update, contact the maker of your computer.
If the optical drive you are using came as a separate part (was not included with a computer), check the support site for the drive maker for a firmware update. Sometimes the manufacturer is not clear in the CD Diagnostics results. In that case, you may just have to search the Internet for the drive model designation. You can usually find out who made the drive by looking through the results of such a search. Once you have identified who made your drive, go to the support website for that company. Look for a "downloads" or "updates" link, and then enter your optical drive model designation. Download the updater and run it. If you need assistance applying the update, contact the maker of the optical drive.Verifying that the firmware was updated
Run CD Diagnostics again.
Examine the CD Diagnostics results. The firmware version for the drive should be the new version.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Nov 8, 2014
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I hope this information helps ...
- Judy

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Error 4000 appears once initializing starts when burning from Itunes. Help!

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