Error 4000 when burning a disc from itunes

When trying to burn a disc from itunes it looks as if all is ok and then it cancels itself and comes up with error 4000.
Have downloaded the latest itunes and has made no difference.

Hi efandg,
Welcome to Apple Support Communities.
From what I gather, you’re running into an issue burning a disc with iTunes on your PC. Take a look at the article below which provides general troubleshooting tips that can help you resolve the issue burning a disc.
Can't burn a CD in iTunes for Windows - Apple Support
Cheers,
-Jason

Similar Messages

How do you fix "Unknown error [4310]" when burning CD's from iTunes??

When I try to burn an audio CD (CD-R) from itunes, it cancells the burning after the first song. It gives a message that says-
Attempt to burn disc failed. Unknown error occured [4310]. Does anybody know how to fix this? I would really appreciate it. Thanks.
premio Windows XP Pro pentium 4; 1.6 mhz

That particular error, 4310, has no hits in the search I did.
Can you burn with any other program?
You might have better luck in the Importing & Burning in iTunes for Windows forums
http://discussions.apple.com/forum.jspa?forumID=791
There are some clever people over there that are familiar with more burning hardware than I am.

Error message when burning audio CD from iTunes

I tried to burn an audio CD and got the following error message: "The attempt to burn a disc failed. The device failed to calibrate the laser power level for this media." Can anyone help?

I tried the patch because I thought if the drive was the same as the ones in dell that it would work, but unfortunately it didn't lol. I've tried 3 different brands of cd-r, no luck. I can burn a cd-rw which is a bonus I suppose.
I called my support helpline again, and was given the story that the problem is the itunes software and they are not prepared to help. They even said that the patch that dell released doesn't fix the problem even though I gave him the address to the forum saying that it did. Someone must be responsible for the problem, meantime I'm stuck in the middle, and it seems it is the tsst corp L632H CDDVD drive that is giving problems.

I can't burn a disc from Itunes without getting error 4280 repeatedly.

I can't burn a disc from Itunes without getting error 4280 repeatedly. I was just able to burn a CD and now can't burn another. Any thoughts? I know my CD burner works as I just made a disc. I have tried changing file type from Audio to MP3 with no luck. Thanks for trying to help me.

Hello Sonni,
It sounds like you are unable to burn a disc with iTunes due to this error code. I would first use the following article to check issues with the type of disc drive:
Burning disc in iTunes for Windows using a Sony CD-RW/DVD CRX830E model drive fails with 4280 error
http://support.apple.com/kb/ta38101
If this is not the case, use the following article to help troubleshoot the issue:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thank you for using Apple Support Communities.
Cheers,
Sterling

HT203255 Why "Include Text CD" option causes error 4000 when burning disk on Itunes?

Why "Include Text CD" option causes error 4000 when burning disk on Itunes?

After running a diagnostics check in iTunes for CD/DVD drives it passed successfully:
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Dell Inc. Inspiron 5421
iTunes 11.0.4.4
QuickTime 7.7.4
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number xxx
Current user is an administrator.
The current local date and time is 2013-06-29 16:42:52.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: fc2309a02da463fa503e9fbc2dbb6401
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
D:   HL-DT-ST DVD+/-R, Rev
Audio CD in drive.
Found 8 songs on CD, playing time 27:37 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:55:20
Track 3, start time 07:17:07
Track 4, start time 11:37:15
Track 5, start time 14:40:03
Track 6, start time 17:46:68
Track 7, start time 20:52:56
Track 8, start time 24:52:26
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   4 8 10 16 20 24.
The drive CDRW speeds are:   4.
The drive DVDR speeds are:   4.
The drive DVDRW speeds are:   4.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive D:   HL-DT-ST DVD+/-R on CDR media at speed 10X.

HT201412 My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

I can't burn a disc from iTunes download....error 2131

error message 2131 stops me from burning a disc from my recent iTunes download. How can I get around this or fix this ......Windows XP.

The 2131 is usually related to out-of-date firmware on certain types of DVD/CD drives. But we'd better doublecheck that.
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Following new motherboard and cd/dvd reconnection, when i try to burn a disc from itunes I now get the message "The Registry settings used by itune drivers for importing and burning CD's

Basically we had a new motherboard fitted, we then found our CD/DVD drive had not been reconnected. After this has been done, when we try to burn a cd from itunes, we get the following message:-
The Registry settings used by itune drivers for importing and burning CD's and DVD's are missing. Reinstall Itunes.
I've removed and reinstalled itunes a few times now and we still have the same issue. HELP please.

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

Error messages when burning to discs.

I have one of the original Macminis with only 256 Mb Ram, running 10.4.11 and have been very content with it until recently. When trying to burn Slideshows to disc from iDVD, or backing up to disc from iTunes or iPhoto I find it commences the operation, then ejects the disc with the following message "Burn Failed. The burn to the Matshita DVD-R Uj-835F drive failed. The device failed to calibrate the laser power level for this media." Instinctively I feel this means that the laser in the Superdrive is kaput. Is this a correct assumption, and is there anything I can do about it without sending off the Service Centres?
Grateful for all help.

The first possibility to consider before a serious hardware failure in the drive is that the lens in dirty - this can create the error message you see. Given the mini seems a little prone to the ingress of small particles of debris I would therefore suggest you try an inexpensive lens cleaner.
If it turns out the drive truly is defective, my recommendation would not be to send it off for repair, but simply replace the drive with a Firewire external DVD burner. That would generally be of very similar cost (or actually less) than a repair, but provide you with a higher performance unit which is less fussy on media.

How do i fix error 4310 when burning a cd in itunes?

Hello to anyone who knows more about iTunes and window8 than I do.
Am at my wits end at finding a solution to the issue of the error code 4310 when burning a cd in iTunes.
Can anyone help, please??????

Hi meadowD,
If you are looking to remove duplicate files from iTunes, you may find the following article useful (in the most recent versions of iTunes 11, the Display/Show Duplicate Items option has been moved to the View menu):
Apple Support: How to find and remove duplicate items in your iTunes library
http://support.apple.com/kb/ht2905
Cheers,
- Brenden

Error 4450 when burning a disc.

Does anyone know what this means? I've never received this error before. I'm using Maxell discs, in case anyone needs to know.

Hi efandg,
Welcome to Apple Support Communities.
From what I gather, you’re running into an issue burning a disc with iTunes on your PC. Take a look at the article below which provides general troubleshooting tips that can help you resolve the issue burning a disc.
Can't burn a CD in iTunes for Windows - Apple Support
Cheers,
-Jason

When burning a disc from my iTunes, I want to shorten the one song i am burning...HOW?

I am trying to shorten a song that I am burning from iTunes onto a disc...How do I do this?

Highlight the song, File > Get Info, go to the Options tab, set the Start and Stop times where you want, and OK out.
Back in your library, File > Get Info again, Create AAC (or MP3) version.
That creates a new short version. In the playlist you are about to burn, replace the original version with the short version. Then burn.

Error 4000 when burning

I have read through the message board and made sure that when i am burning a playlist i have done the following. Checked preferences that i am using the music CD, using a CDR disc, put the writing speed to 14x, CD burner is new and doesn't need updating and i also turned off my firewall. Even with all that I get the error "the attempt to burn a disc failed. An unknown error occured (4000)" I am currently using 6.0 and i can't put my playlist on a cd to play in my car. I am very frustrated. Please help.

Here is the information you requested. PS: i also had my cousin burn music from Itunes on his new computer. He also downloaded 6.0 and ran into the exact same problem.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
TOSHIBA PORTEGE M205
iTunes 6.0.5.20
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PXHELP20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce FX Go5200 32M/64M \GeForce FX Go5200 32M/64M
IDE\DiskTOSHIBAMK4019GAX_______________________FA003E_, Bus Type ATA, Bus Address [0,0]
USBSTOR\CdRomSlimtypeCOMBO_SOSC-2483KKK0H, Bus Type USB
Check the Windows Update website to verify that you have the latest service packs and patches for your OS. Service packs affect the performance of USB and firewire CD / DVD drives.
Current user is administrator.
D: Slimtype COMBO SOSC-2483K, Rev KK0H
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12 16.
The drive CDRW speeds are: 4.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive D: Slimtype COMBO SOSC-2483K on CDR media at speed 16X.

I upgraded from iPhone 3GS to iPhone 6. Everything converted fine until I deleted an app in error. When I downloaded it from iTunes, my account is no longer recognized by the app's host servers. Can I go back and re-sync one app from my old phone?

I upgraded from iPhone 3GS to iPhone 6. Everything converted fine. Yesterday I deleted an app in error. When I downloaded the software it from iTunes ( did this many times on the old 3GS), my account is no longer recognized by the app's host servers (Playtika), even though it did after the initial conversion. Can I go back and re-sync just one app from my old phone?

Try deleting what is called the iPod Photo Cache.
http://support.apple.com/kb/TS1314

Error message when burning a disc of photos

I was trying to burn a disc of a large number of photos - around 400, and I got this error message: "The burn to the HL-DT-ST DVDRW GS23N drive failed. The disc drive didn’t respond properly and can’t recover or retry." I did a sample burn of about 5 or 6 photos and it worked fine, but this large project failed. I have a total of 1200 pictures I'm trying to burn. Any advice? Thanks for your help. I have spent hours trying to get this project done. It looks like it is in the "preparing to burn" stage for 10 or so minutes, then when it gets ready to burn, I get the failure message. Thanks again!

Take your choice:
Bad discs
Dust bunnies in drive blocking laser
Drive failing
Crashed/corrupt firmware controlling drive
Crashed system component
Try different brand of discs and/or slower burn speed
You don't say anything about your model computer. With some you can reset software. Of course sometimes restarting a computer can help.
Intel-based Macs: Resetting the System Management Controller (SMC) - http://support.apple.com/kb/ht3964 Apple Portables: Resetting the System Management Controller (SMC) - http://support.apple.com/kb/HT1411 Apple Computers: Troubleshooting the slot-loading SuperDrive - http://support.apple.com/kb/HT2801
Failing all those it is not uncommon for optical drives to need replacing every 5 years or so.

Error 4000 when burning a disc from itunes

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