Error 40000015. Can't Import Max Configuration File

I'm installing a build of L.V. s/w that includes max and requires the import of a Max configuration file into max. It's been done on 3 machines fine. When doing it on a machine in a room with heightened security, I get the "Microsoft Visual C++ Runtime Library" error. The NI MAX error report gives the following ....
Error Signatur:
App Name: nimax.exe
App Ver: 4.5.0.49125
Mod Ver: helpasst.dll
Mod Ver.: 1.0.0.10
Offset: 0000a20b
Code: 0x40000015
Flags: 0x0000.....
Record: 0x000.....
Address: 0x0000000000dea20b
Any ideas what might be sparking the crash? I can import and export configuration files all day in that room with a system that has LabVIEW installed in it.

What is your lv version? see whether this will help

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+45 5342 0856
[email protected]
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