Error 4013 on itunes please help

I have tried restoring my phone however there is an error 4013 please can someone help also then it changes to error 9 and keeps going back and forth

does this error message usually happen when you see waiting for iphone under the apple logo in iTunes?

Similar Messages

  • Error While Installing Itunes (Please help)

    Alright, just went on apple.com, installed the newest itunes, and downloaded the setup, started the installation, and it stops at one part that says stopping services. Now i have no clue what that means or what its doing, but after about 10 minutes it pops up a message that says.
    Service
    '##IdString1.6844F930_1628_4223_B5CC5BB94B879762##' (Bonjour Service) could not be stopped. Verify that you have sufficient privileges to stop system services.
    [Retry] [Cancel]
    Now, ive retried it and it just does the same thing. Please someone tell me what to do. Ive completely cleared every single thing that had to do with itunes off my computer then redownloaded and installed it. Nothing works. I am on the admin account on my computer, and always will be, so nothing different there. I had itunes before, and it worked, but it stopped opening, like i could click it and it would act like its loading, then nothing would open. So i tried this today and this is what ive been getting for the past few hours. Please respond ASAP.

    Use that MS installer cleanup to get rid of iTunes first, then QuickTime.
    Actually, I should back up. Go to the article I link below, and scroll down to the section
    *General Installation Troubleshooting*
    Important: A majority of customers experience successful iTunes installation after completing these troubleshooting procedures. If one does not help, proceed to the next.
    -Completely Remove iTunes and QuickTime (Click to show)
    -Empty your Temp directory and restart (Click for more)
    -Clean up iTunes installer files on the computer (Click for more)
    -Download QuickTime Standalone Installer (Click for more)
    -Disable other conflicting software (Click for more)
    -Make sure your folder names don't contain strange characters (Click for more)
    http://docs.info.apple.com/article.html?artnum=93976

  • HT1473 i am not able to add mp4 file to itune.What may be the issue.While adding mp4 file i am not getting any error message from itune.Please help.

    I am not able to add mp4 or mov files to my itune.itune is also not throwing any error message,I am bit confused.Which formats of video file can be added to itunes??I have itunes of 11.0.2.26 version and iphone 4s-6.1.3 version.

    I am not able to add mp4 or mov files to my itune.itune is also not throwing any error message,I am bit confused.Which formats of video file can be added to itunes??I have itunes of 11.0.2.26 version and iphone 4s-6.1.3 version.

  • HT201263 Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004).  Please help me out. My ipod is locked for one hour

    Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004).  Please help me out. My ipod is locked for one hour now.

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • Windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes.  i've done that and continue to get the same error.  can someone please help?

    windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes.  i've done that and continue to get the same error.  can someone please help?

    (apologies for barging in, lllass.)
    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

  • Hi.my itunes appear this error ERROE CODE:1009 please help me

    hi.my itunes appear this error ERROE CODE:1009 please help me

    Read my post. I don't know if you're having the same problem but I hope this helps. http://discussions.apple.com/thread.jspa?threadID=1351705&tstart=0
    Message was edited by: Happyfish

  • Hi, i just try to update my 3g in itunes unfortunatly it got error while updating it asked me to restore update but unable to restore it , now my 3g i locked and on screen it displying usb symbol connect to itunes ,please help me regarding this

    hi, i just try to update my 3g in itunes unfortunatly it got error while updating it asked me to restore update but unable to restore it , now my 3g i locked and on screen it displying usb symbol connect to itunes ,please help me regarding this

    I suspect your error was 1015, not 1051. This usually involves a jailbroken iPhone, use Google to find your solution.

  • TS3694 i think itunes  has removed my iphone software. because now not showing home screen. when i tried to restore my phone there generated an error no is 1015. please help me how can i recover my iphone again?

    i think itunes  has removed my iphone software. because now not showing home screen. when i tried to restore my phone there generated an error no is 1015. please help me how can i recover my iphone again?

    From the article which you posted your question from:
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed.   Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • HT5642 Unable to download app this time error while downloading app please help!!!

    when i download some app from apps store i get the following error
    "Unable to download app this time error while downloading app" please help!!!
    i ve tried these Things but
    didnt workout yet
    1) i tried hard reset
    2)i tried logout/login Itune & appstore
    3)Connected to pc and rest setting Network and Full Rest
    all of no use... i dont want to update my softwre from IOS 6.0
    Plx help!1

    Hey Prahaladvatsan,
    Thanks for the question. If I understand correctly, there is a blank app icon on the home screen. It looks like you have already done some troubleshooting. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support
    Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
    Thanks for using Apple Support Communities.
    Have a good one,
    Mario

  • TS1424 i keep getting error message not enough privileges and also error -1201 can someone please help

    i keep getting you do not have enough privileges when opening itunes as well as error 1201 can someone please help?

    See Here for Troubleshooting
    Free Disc Space
    http://www.thexlab.com/faqs/freeingspace.html
    See Here for Resolving Startup Issues
    http://support.apple.com/kb/ts1417

  • TS3694 I couldn't be update my iphone. An unknown error occurred (6). Please help me to resolve this problem.

    I could not be updated my iphone4. An unknown error is occurred(6). please help me to resolve this problem

    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • I cant able to save Re-Corrected metadata in itunes,Please help me

    I cant able to save Re-Corrected metadata in itunes,Please help me

    The link you gave me leads to a feed which is properly constructed as far as it goes but as I say is empty. Looking at the coding the text 'mp3' dopes not appear anywhere in it. You've constructed your feed in Wordpress/Powerpress and I'm afraid I can't advise on those. What have you done since originally posting?
    You can see the text of your feed in the Feedvalidator report (you can ignore the two 'errors').
    As you will see there is no 'item' tag nor any reference to mp3. If you are seeing a media file I can't explain that unless you aren't actually looking at the feed. The associated web page, http://www.pluggingintolife.com/podcast-page/ , has an embedded player referencing an MP3 file with a suitable URL (e.g. http not https) but it's not made it into the feed.

  • I can't sync any new songs to my iPod, when i plug it in my computer I don't see the iPod icon on iTunes, please help.

    I can't sync any new songs to my iPod, when i plug it in my computer I don't see the iPod icon on iTunes, please help.

    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for Mac OS X

  • My ipod 3rd generation is not recognized by windows/itunes,please help

    My ipod 3rd generation is not recognized by windows/itunes,please help. Have tried restoring a number of times but did not work, any suggestions?thanks

    Start with this Apple support document.
    http://support.apple.com/kb/TS1369
    B-rock

  • My compouter (PC) no longer recognizes my ipod (4th gen), it "sees" an unknowndevice and gives me error code 43.  Please help.

    My compouter (PC) no longer recognizes my ipod (4th gen), it "sees" an unknowndevice and gives me error code 43.  Please help.

    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

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