Error 4014 help.

Hi I have a problem my iphone 4s, this does not turn completely off screen and the detail is that when I connect to the pc and I want to reset or restore throws error 4014. that solution I can give? Thank you in advance, Greetings from Honduras.

Hi there. Thanks for your help, I think you might be right that its a hardware problem. Trouble is I don't live anywhere near an Apple shop, will have to see if I can return it to the phone shop I brought it from.

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