Error 42408 when syncing my iphone 4 with itunes, how can this be fixed..??
Ive recently downloaded the new itunes version 10.5, but now when i plug my iphone into my pc (Vista) i get error 42408 and messages saying that my mobile hasnt been started by my network provider, also requesting that I need to set my iphone back to factory settings, but i cant back up what i already have on my phone as i cant access iTunes, therefore i would loose everything! =( ITunes dosent even launch on my pc once my iphone is connected like it used to. I am the most untechnical person in the world, can someone please help me or give me some advise, as simple as possible =) My iphone is also requesting that i need to update my phone to the new iOS 5, again cant do this as i cant access itunes, finding this really frustrating, any help would be most appreciated, thanks in advance
Hello, Julie.
Thank you for the question. As the device is registered to the Apple ID, you would simply need to make sure the name is correct on https://appleid.apple.com/. If the name of the device itself is incorrect and you wish to change it, see the article below.
iTunes and iOS: Change the name of your iPhone, iPad, or iPod
http://support.apple.com/kb/ht3965
Cheers,
Jason H.
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JulieHello, Julie.
Thank you for the question. As the device is registered to the Apple ID, you would simply need to make sure the name is correct on https://appleid.apple.com/. If the name of the device itself is incorrect and you wish to change it, see the article below.
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http://support.apple.com/kb/ht3965
Cheers,
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