Error 4310 when burning playlist to CD

I'm trying to use the Burn to Playlist function in iTunes and which is failing immediately on starting and I'm receiving a pop-up box with the message "The attempt to burn disc failed. An unknown error occurred (4310)."
I'm running on Windows 8 on a newish Dell Inspiron 14R laptop, using the latest version of iTunes 11.0.4.4.
After trailing through Google I've tried the following reported solutions without success:
1. reduce the speed of the burn
2. changing the default gap between songs from 2 second to none
3. shutting down other disc burning software running in the background/system tray (in my case it was Nero)
4. tried new blank CDs in the CD drive
5. using different brands of CD
6. checked my dvd driver and the status is "This device is working properly."
7. including and excluding iTunes purchased music
8. reopening iTunes by right-clicking on iTunes icon on Desktop and selecting "Run as administrator" ...... this seemed to have the only impact as it at least ran the entire playlist to run the "Preparing disk" process in iTunes before the "Cancelling disc burn" message appeared at the point of failure
Any other suggestions? This seems to be a common problem for the past few years... why aren't Apple doing anything about fixing it??

After running a diagnostics check in iTunes for CD/DVD drives it passed successfully:
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Dell Inc. Inspiron 5421
iTunes 11.0.4.4
QuickTime 7.7.4
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number xxx
Current user is an administrator.
The current local date and time is 2013-06-29 16:42:52.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: fc2309a02da463fa503e9fbc2dbb6401
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
D:   HL-DT-ST DVD+/-R, Rev
Audio CD in drive.
Found 8 songs on CD, playing time 27:37 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:55:20
Track 3, start time 07:17:07
Track 4, start time 11:37:15
Track 5, start time 14:40:03
Track 6, start time 17:46:68
Track 7, start time 20:52:56
Track 8, start time 24:52:26
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   4 8 10 16 20 24.
The drive CDRW speeds are:   4.
The drive DVDR speeds are:   4.
The drive DVDRW speeds are:   4.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive D:   HL-DT-ST DVD+/-R on CDR media at speed 10X.

Similar Messages

How do i fix error 4310 when burning a cd in itunes?

Hello to anyone who knows more about iTunes and window8 than I do.
Am at my wits end at finding a solution to the issue of the error code 4310 when burning a cd in iTunes.
Can anyone help, please??????

Hi meadowD,
If you are looking to remove duplicate files from iTunes, you may find the following article useful (in the most recent versions of iTunes 11, the Display/Show Duplicate Items option has been moved to the View menu):
Apple Support: How to find and remove duplicate items in your iTunes library
http://support.apple.com/kb/ht2905
Cheers,
- Brenden

How do you fix "Unknown error [4310]" when burning CD's from iTunes??

When I try to burn an audio CD (CD-R) from itunes, it cancells the burning after the first song. It gives a message that says-
Attempt to burn disc failed. Unknown error occured [4310]. Does anybody know how to fix this? I would really appreciate it. Thanks.
premio Windows XP Pro pentium 4; 1.6 mhz

That particular error, 4310, has no hits in the search I did.
Can you burn with any other program?
You might have better luck in the Importing & Burning in iTunes for Windows forums
http://discussions.apple.com/forum.jspa?forumID=791
There are some clever people over there that are familiar with more burning hardware than I am.

Error 4450 whilst burning playlist,how can i fix this?

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After running a diagnostics check in iTunes for CD/DVD drives it passed successfully:
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Dell Inc. Inspiron 5421
iTunes 11.0.4.4
QuickTime 7.7.4
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number xxx
Current user is an administrator.
The current local date and time is 2013-06-29 16:42:52.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: fc2309a02da463fa503e9fbc2dbb6401
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
D:   HL-DT-ST DVD+/-R, Rev
Audio CD in drive.
Found 8 songs on CD, playing time 27:37 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:55:20
Track 3, start time 07:17:07
Track 4, start time 11:37:15
Track 5, start time 14:40:03
Track 6, start time 17:46:68
Track 7, start time 20:52:56
Track 8, start time 24:52:26
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   4 8 10 16 20 24.
The drive CDRW speeds are:   4.
The drive DVDR speeds are:   4.
The drive DVDRW speeds are:   4.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive D:   HL-DT-ST DVD+/-R on CDR media at speed 10X.

Itunes error 4280 when burning - HELP!

Hello,
I have just about had enough of trying to find a fix for my error 4280 when burning cd's from itunes! Ive wasted countless discs and I just dont get it. Its worked fine for nearly 18 months and now its stuffed! I dont have a Sony drive, mine is a COMBO, whatever that is... Can anybody help me?? Please!!
Jo

Still trying to fix this and now my drive wont allow me to copy photo's onto disc which Ive been able to do fine for the last 2 years. Im just about ready to throw the laptop out the window.... Anyone able to help?
Jo

HT1711 when burn playlist, songs are no longer in numerical order?

When burn playlist, the Cd songs are not in numerical order. How do I fix?

Sort on the track number (or any other column you want to sort on).

HT1567 Error 4310 when trying to burn a playlist to a disk

Every time i try to burn an exising playlist on to a brand new cd, it goes about half way and then a box pops up that reads "An unknown error (4310) has occured." I tried the diagnostic test and even after, nothing changed. Is there anything else i can do?

Hello aleahcim915,
I was looking through our resources for troubleshooting cd burning errors in iTunes for Windows, and came across some great information for you. I would first recommend you use this article named iTunes for Windows: Additional troubleshooting tips for burning issues found here: http://support.apple.com/kb/TS1374.
Start here, and work your way down:
Resolution
If after following the instructions in this document you still can't read or burn discs, try the following:
Try other software
Open a different music player, such as Windows Media Player, and test if it can play a CD you've burned.
Open the CD burning software that came with your computer or disc drive, and test to see if it can burn a CD.
If you're not able to read or burn discs using other software, there may be a more general issue with your computer or the drive. You should probably contact your computer or drive manufacturer for help. In the mean time, try the tips below.
Use good blank discs
Some brands of blank discs may work better with your drive than others. Check the disc manufacturer's website for the brand of blank discs you are using. Many brands post lists of drives that have issues burning to their discs. They may also publish tips on how to troubleshoot burning issues.
You can use the chart below as a general guideline to assess what types of CD-R media are compatible with different drive types.
If need be you can also re install iTunes, and Apple has another article that will walk you through that. For Windows 7+ and Vista, http://support.apple.com/kb/HT1923 depending on the version you have installed.
All the best,
Sterling

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How do I fix error 4310 when i want to burn a cd in windows 8?

Hi ,
How can I fix error 3410 when I want to burn a cd in I Tunes on my Windows 8 Lenovo G580 Notebook?

Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 2 (Build 6002)
SAMSUNG ELECTRONICS CO., LTD. 350V5C/350V5X/350V4C/350V4X/351V5C/351V5X/351V4C/351V4X/3540VC/3
iTunes 11.0.2.26
QuickTime not available
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0164B8580B9D29C8
Current user is an administrator.
The current local date and time is 2013-04-05 20:52:38.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
D: TSSTcorp CDDVDW, Rev
Audio CD in drive.
Found 13 songs on CD, playing time 61:26 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:39:55
Track 3, start time 08:17:50
Track 4, start time 12:53:69
Track 5, start time 18:24:17
Track 6, start time 28:46:23
Track 7, start time 34:08:20
Track 8, start time 38:02:72
Track 9, start time 44:08:57
Track 10, start time 47:24:54
Track 11, start time 50:41:26
Track 12, start time 55:01:28
Track 13, start time 57:47:70
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 10 16 20 24.
The drive CDRW speeds are: 10.
The drive DVDR speeds are: 10.
The drive DVDRW speeds are: 10.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive D: TSSTcorp CDDVDW on CDR media at speed 10X.
I have the same problem and here is my diagnostics.....please help this is really annoying

Error 4251 when burning a CD

I cannot find an answer to any of the previously posted topics about unknown error 4251 when attempting to burn a playlist to disc, and I've gone through 25 CD-Rs trying to fix it myself. I've reduced the write speed, maximised the write speed, and changed CD-R and CD-RW brands twice (Maxell and Fuji). Please, please help!
Diagnostics:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Hewlett-Packard Presario V2000 (EH463UA#ABA)
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
Found aspi32 running.
Current user is an administrator.
Video Display Information:
ATI RADEON XPRESS 200M
Connected Device Information:
DiskDrive, IC25N080ATMR04-0, Bus Type ATA, Bus Address [0,0]
CDROM, PIONEER DVDRW DVR-K15, Bus Type ATA, Bus Address [0,0]
CDROM, IVI Virtual CD SCSI CdRom Device, Bus Type SCSI, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: PIONEER DVDRW DVR-K15, Rev 1.11
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 04:45 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 20 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
E: IVI Virtual CD, Rev 0.5a
Drive is empty.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed data CD or DVD burn had error code 4251(0x0000109b). It happened on drive D: PIONEER DVDRW DVR-K15 on CDR media at speed 24X.
Compaq Presario v2000 Windows XP

I guess the model number is V2414NR. Does that sound right?
that's perfect. i found your downloads page at HP.
although there's nothing there by way of firmware for the Pioneer drive that is throwing the error, there are a few other downloads of note:
Software & Driver downloads: Compaq Presario V2414NR notebook PC (XP)
check to see if your HP Notebook System BIOS is up to date.
check to see if that AMD Processor Update for Microsoft Windows XP is relevant to your particular configuration of V2414NR. if so, check to see if you're up to date with that.
check to see if your up to date on that IDE Controller Enhancement.
check to see if your Graphics Driver for ATI Radeon Xpress 200M Chipset is up to date.
once you're satisfied you're up to date, do you still get the 4251?
(if no joy, we'll start checking on that virtual drive showing up in the diagnostics.)

Error message when burning dvd

I have a flat panel 17" iMac with a superdrive. I have recently tried to back-up data onto a dvd. When I hit the burn button I soon get an error message. When I eject the dvd and put it back in to play nothing happens and the dvd is ejected only when I open iTunes. On a third and forth attempt the dvd gets spit out without any burn attempt.
Strangely, the first dvd I put in that was not readable on my machine I put in a Windows machine, which appears to read the dvd and I see the folders that I tried to burn, but obviously cannot open the files because it is a Windows machine.
I have read the discussions and dvd issues seem to be rife. I thought I had applecare but it appears it hasn't been registered and this issue is being addressed with apple. So I have not managed as yet to get any apple support.
Can anyone shed any light on my problem?
Thanks
PS: The reason for the back-ups is that I am soon going to upgrade to Tiger. I see from discussions that issues about dvds are rife.

I didn't note the message I'm afraid. However I have just tried to burn a dvd again and got the message 'An error occurred while burning the disc. This disc cannot be used.' I have tried the burn with two different dvds and I don't think the discs are the wrong ones. One was DVD-RW and the other was DVD-R. I recall that on another occasion there was an error number, which might have been 303, but I can't be sure of that figure.
Whilst on burning to disc, I want to make an image of a folder. I follow the instructions of navigating to the folder and click on it but the resulting image is only of the folder and not its contents. Am I doing something wrong here too?
Thanks.

Error message when burning Home Folder backup disk

I got this error message when trying to burn a backup disk (cd-rw) of my Home Folder. Could somebody please help me figure out what this means? -
The operation cannot be completed because one or more required items cannot be found.
(Error code -43)
Could not open the data fork of "<unable to get file path>" (-43).
Any help would be greatly appreciated.
iMac Intel Core Duo Mac OS X (10.4.4)
iMac Intel Core Duo Mac OS X (10.4.4)

There are a bunch of folders within your home folder, you may want to decide what exactly you want to back up or not.
Besides your personal folders (Desktop, Documents, Movies, Music, Pictures), you may want to decide whether you need to back up the library folder. The library folder generally contains preferences for most of your applications, and also caches and applications support files. These can become really big in some cases (Mine is more than 8GB, will not fit on a dual layer DVD). And the Library>Caches folder contains temporary files that will change from time to time, this might be the cause of your previous error since the shortcut is no longer valid.
Once you chose your files and make sure they will fit on your blank CD/DVD, you can just do what you did before, drag the folders to a Burn folder, make sure you are not running any other apps, so they won't be modifying the files.
There are programs you can use to backup to CD/DVD, Disc burner like Toast will span across several discs if the data does not fit on one. For a more automated solution, Carbon Copy Cloner (http://www.bombich.com/software/ccc.html) can backup to disc images which you can then burn to discs. I personally don't know a lot backup programs that provide good support for CD/DVDs, so I'll leave this to other folks.
If you are going to backup regularly, I would recommend spending some money on an external drive. You can find quite a few free software for automated backup and saves money and time on burning CD/DVDs. Plus you have the advantage of being able to boot from the external drive should anything bad happened to your internal one.

Error message when burning discs

I can't burn a disc from my playlists. I have the newest version of iTunes but I do not have the burn icon at the top of the page. The only way I can initialize a burn is to right-click the playlist and select "burn playlist to disc". The burn begins properly but somewhere before it is finished it cancels itself and gives me the following message : Unable to burn disc. An unknown error occurred (4251). Any suggestions?

I HAD THE SAME PROBLEM, I GOT THE ERROR 4251, WHAT ID DID WAS TO SELECT A SLOWER BURNING SPEED, I SELECTED 4X, AND IT WORKED FINE, THE CD'S I AM USING ARE MEMEOREX CD-RW 12X, TRY IT AND LET ME KNOW IF IT WORKS.

Error message when burning a disc of photos

I was trying to burn a disc of a large number of photos - around 400, and I got this error message: "The burn to the HL-DT-ST DVDRW GS23N drive failed. The disc drive didn’t respond properly and can’t recover or retry." I did a sample burn of about 5 or 6 photos and it worked fine, but this large project failed. I have a total of 1200 pictures I'm trying to burn. Any advice? Thanks for your help. I have spent hours trying to get this project done. It looks like it is in the "preparing to burn" stage for 10 or so minutes, then when it gets ready to burn, I get the failure message. Thanks again!

Take your choice:
Bad discs
Dust bunnies in drive blocking laser
Drive failing
Crashed/corrupt firmware controlling drive
Crashed system component
Try different brand of discs and/or slower burn speed
You don't say anything about your model computer. With some you can reset software. Of course sometimes restarting a computer can help.
Intel-based Macs: Resetting the System Management Controller (SMC) - http://support.apple.com/kb/ht3964 Apple Portables: Resetting the System Management Controller (SMC) - http://support.apple.com/kb/HT1411 Apple Computers: Troubleshooting the slot-loading SuperDrive - http://support.apple.com/kb/HT2801
Failing all those it is not uncommon for optical drives to need replacing every 5 years or so.

Error 4310 when burning playlist to CD

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