ERROR 4960 CS6

Uninstalled it and reitastalled,emptied trash can and still downloads from where it was finalising and gives error 4960 everytime.

Are you downloading using the Adobe Download Assistant?  If so what does it indicate the status of your download is?

Similar Messages

  • Cs6 trial on mac not opening error 4960

    trying to download cs6 trial on my mac i open and a error cannot open disk something error 4960. download bar/window keeps running as if it will extract but it wont

    It is likely the download is corrupt if it is stuck at extracting.  You can try canceling and trying the download again.  Alternately you can follow the steps listed at http://forums.adobe.com/thread/981369 to initiate a direct download.

  • CS6 Error 4960

    I am receiving CS6 Error 4960 after adobe download assistant has downloaded CS6 Master Collection and is Extracting the file. A popup windows opens and states..see image below.
    Am using a MacBook Pro os x lion 10.7.3, i7 Q, 4gb ddr3
    Thanks

    Where did you choose to download the install files too?  I would recommend canceling the download and choosing the default location of your User folder when reinitiating the download.
    Alternately you can follow the steps listed at http://forums.adobe.com/thread/981369 to initiate a direct downlad.

  • When trying to download cs6 trial,error 4960 then already extracting/downloading forever error 105

    errors 4960 then 105 when trying ti install cs6 trial to max

    There was likely a problem with the download.  Please try initiating a direct download by following the directions listed at http://forums.adobe.com/thread/981369.

  • Can't open dreamweaver CS6 dmg file - error 4960

    I have downloaded dreamweaver CS6 file "Dreamweaver_12_LS16.dmg" file (432.2MB) but get error 4960 when I try to run it

    See http://forums.adobe.com/message/4302947#4302947.

  • I am getting a error 4960.

    I am getting a error 4960. I am downloading the master collection CS6. Using a imac . What can i do i tried to delete all the files and download again but that is not working. I am using adobe download assistan for this.

    This error ususally comes up if the extraction of files was interrupted or the installer package is incomplete or corrupted.
    Try downloading it again from the following link :
    The workflow is :
    1. Navigate to : http://www.adobe.com/cfusion/tdrc/index.cfm?product=master_collection
    2. Sign in with your Adobe ID and Password.
    3. Copy and paste the following link on the address bar and hit enter.
    Adobe Master Collection CS6 English Mac
    http://trials2.adobe.com/AdobeProducts/STAM/CS6/osx10/MasterCollection_CS6_LS16.dmg
    4. Save the file.
    5. Run the file.

  • Error message recieved when attempting to download update: Error indesign 8 LS16.dmg error -4960

    I'm attempting to download and update for Indesign CS6 and recieve this error:  error indesign 8 LS16.dmg error -4960. I clicked ok and the download continued to the *extracting -- this may take awhile. Well, that's been going on for 10 minutes now -- and I'm concerned that the download is locked up. My questions are:
    What should I do about the error message?
    How long should the extraction process take? Is it hung up? How long should I wait before aborting the download process?
    How do I abort the download process, if that's what I need to do.
    Suggestions and prayers appreciated.

    I would probably kill the process.
    From what I can tell, the best thing is to download again. From where were you getting the download?

  • Cannot open disk image Error-4960

    Hi downloaded the Master Collection CS6 trail version. Download assist was busy extracting the files when I had to shut down my iMac. I later switched it on and re-opened download assist to continue. An error keeps popping up "The following disk image couldn't be opened Master Collection CS6" (Error -4960). Download assist also seems to be freezing up, because neither the pause nor the cancel button is responding.What should I do?

    Jua_Stragie please complete solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1 to reset the Adobe Download Assistant experience.
    If you continue to face difficulties then please follow the steps listed at http://forums.adobe.com/thread/981369 to initiate a direct download.

  • Design web Premium C error -4960

    Design web Premium C error -4960 keeps showing up when I try and download the adobe download reader!!
    I have a Mac Book Pro 15" retna display, 2.3 GHz Intel Core i7 with 16GB 1600 MHz DDR3.
    I want to buy the CS6 master collerction, and I cant even downlaod it!!!!!!!!!

    Try:
    Troubleshoot Adobe Download Assistant
    http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
    If you continue having difficult, you can try downloading the software directly from the site linked below.  Just be sure to follow the Very Important Instructions section there.
    CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

  • Error -4960

    My computer seems to be having difficulties extracting the Adobe Trial files after downloading.
    An error message has come up which says:
    "The following disk images can't be opened Design Premium_CS5_5 error -4960."
    I am trying to download to a MacBook Pro operating Mac OS X version 10.7.3
    Could you please advise what the problem is and what I need to do to fix it?
    Thanks!

    This would seem to indicate that the DMG file you downloaded is corrupted.  I would recommend trying the download again.  What type of an Internet connection are you using btw?
    Alternately you can also follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.  Although that may not solve your issue if it is an Internet connection issue.

  • Adobe Download Assisstant - Error 4960

    Hi. I've been having alot of trouble intalling the trial of Adobe Photoshop elements 11. I've found solutions until now when I get the message "the following disk images could not be mounted - error 4960"
    I'm on a 2012 Macbook pro w/ retina display
    MAC OSX 10.8.2
    Also I just want to say I've had nothing but trouble with the download assisstant, it really doesn't work well.
    EDIT: tried direct downlod link and got "access denied" message.

    Hi Rrbtellt,
    Please refer the KB doc for help in troublshooting the download assistant errors : http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
    Else you can follow the steps below carefully to download Photoshop Elements 11 for MAC :
    1. Navigate to Photoshop Elements 11 downloads page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
    2. Sign in with your Adobe ID.
    3.Copy and paste the following link on the address bar and hit enter :
    http://trials3.adobe.com/AdobeProducts/PSE/11/osx10/PhotoshopElements_11_WWEFDJ.dmg
    4. Save the file.
    5. Run the .dmg file to start installing.

  • Photoshop_12_1_ls1.dmg error -4960

    HI There
    I have used the adobe downloader to download CS5 trial version.  Once completed it says extracting files and then an error log with "photoshop_12_1_ls1.dmg error -4960" appears.  How do I get PS to install?
    Thanks

    Your download may have been interrupted, even if for a brief moment. Try downloading again without anything else happening in the background.
    If you need additional help, please take a look at the Adobe Photoshop Forum: http://forums.adobe.com/community/photoshop/photoshop_macintosh as this current forum is for Adobe AIR Installation issues.
    Thanks,
    Lisa Chao
    Adobe Flash Runtime Team

  • Photoshop CS5 Trail Extracting error -4960

    I am trying a Trial Download of Photoshop CS5 and during Extracting, I recieve "The following disk images couldn't be opened" The image is Photoshop-12-1-LS1.dmg and the error -4960.
    What must I do?
    Thanks,
    ymlevyrsa

    It appears that your download has been corrupted.  To resolve your difficulties I would recommend completing Solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1.  Once done you will want to begin the download again.

  • Error "Bridge CS6 was not found on this system. To use this command, please reinstall Bridge CS6"

    Hi all,
    We are having issues with Adobe Bridge working properly with Photoshop.  When trying to access Bridge through Photoshop we receive the following error "Bridge CS6 was not found on this system.  To use this command, please reinstall Bridge CS6"
    - We have the Master Collection CS6 installed
    - Bridge CS6 is working fine as a stand-alone program
    - This is installed on Windows 7 x64
    - I am unable to find an uninstall location for Bridge CS6, it is not under control panel > Adobe Master Suite
    - All adobe products are up-to-date as of this morning.
    Any help would be appreciated.
    Thanks,
    Message title was edited by: Brett N

    Bacterin1 wrote:
    It has not worked previously.
    Does not make a difference is bridge is open or not.
    Yes, we are accessing it through File/browse in bridge.
    OK, back to square 1.
    Does Bridge work normally?  Does it load Bridge CS6 or does CS5 come up?  Only one version can run at same time.
    If you double click on an image it opens in CS6?

  • Installation file doesn't work: Error -4960

    Hey!
    I just bought a wacom intuos4 graphics tablet and with it I was supposed to get Photoshop Elements 8. Well, it started out well: when I registered my product downloading PSE8 became available. I downloaded the file but it wouldn't open. Instead, it says PSE8_mac.dmg Error -4960. And yes, I'm a mac user: I'm not trying to install a mac file on pc or vice versa. Soo... what's the deal? Are there any fixes?
    The program is downloadable only for a limited time (I mean like a couple more hours anymore). I'm downloading the file again but I don't believe it's going to be of any help.
    I'm pretty desperate, really.

    I am sorry for all the trouble, I downloaded the file again and this time it worked. Must've been something wrong with my Internet connection the first time or something. I should've had more patience before posting here but I just paniced.
    PS. I downloaded it from Wacoms website, not from here.

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